cross cultural competence
TRANSCRIPT
Cross Cultural Mind ?
1
Chapter 1: What’s culture?Chapter 2: Which culture is the right one?
Chapter 3: Can I develop an understanding of other cultures?
Chapter 4: Resumé
2
Let’s get started…
3
Personality (individual specific//born with)
Culture
(group specific /learned)
Human Being
(Universal/Inherited/Biological)
4
but Knowledge for Cultures
Trompenaar & Woolliams
But WhyNot
How
about Knowledge of Cultures It’s not
5
Software of the mind (Hofstede)
Culture is a lifelong programming of thinking, feeling and acting patternsmodèle
6
- familly
- neighborhood
- school
- youth groups
- workplace
- living community
Mind programming starts within the:
7
Region ReligionGenerationCompanyProfession to another
Culture varies from one
Country
8
Behaviour
Attitudes & Normes
Values
Perceptions
What I feel
What I think
easy to see
The Cultural Iceberg
What I do
10 %
Values
-differs between cultures -moral principles-subjective-materialized by norms
10
Norms
-- Clarifies what we can - and cannot do
-- translated values- -- rule of conduct
11
When a culture is succesful values become norms.
12
Which culture is the right one
My country is the center of theWorld!
China Zhongguo
UK
Middle Kingdom
Scandinavie
Midgaard
A powerful feeling.
World view perspective
Which map is the right one?
Euro- centered
•
This one
Pacific Ocean
Centered
•
This one
Or this one ?
• American Centered Worldview
•
Different perspectives
Different perspectives
Differences scares
Different perspectives
Our perspective
Makes the difference
Over toOver to
Chapter24
Can I develop an understanding of other
cultures ?
25
de-program
re-learn a new culture
You need to:
26
Other approches
3R’s
- Character driven - culture -
CQ
27
Recognizing cultural differences
Understanding
is the key to
succes
28
Respect Accepting Complimentarity
We don't see the world as it is but the way we are
29
Respect
Cultural differences are in us
Accepting Complimentarity
30
Respect
Cultural differences are in us
Accepting Complimentarity
31
Reconciling
Integrate differences
Share understanding of the other's position
A new way of thinking
32
Charactere driven culture
Personality influences our
capacity to understand others
33
Charactere driven cultureis based on:
- empathy & flexibility
- experience & attitude
- motivation, positive &
openness
- tolerance & self-knowledge
34
IQ – EQ
CQ – Cultural Intelligence
The ability to be effective in adapting a new cultural environment
35
36
37
having the same problems but different minds
Culture is about
.....which gives us different solutions
38
Understand yourself is to understand others
40
Culture &
communication hand in hand
41
Well then.........
......Do you have a cross - cultural mind ? 42
Have a nice day !
43