ORBIS ConsumerONE Dynamics 365 for Customer Engagement

CRM solution for the consumer goods industry

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ORBIS ConsumerONEORBIS ConsumerONE, based on Microsoft Dynamics 365, enables you to achieve swift success with a mana-geable budget. The standard technology from Microsoft guarantees a high level of user acceptance, minimal effort in IT maintenance and maximum investment security.

ORBIS ConsumerONE’s integrated approach enables you to complete your day-to-day activities much faster and more efficiently. Whether you’re dealing with automated workflow processes or tasks to be carried out centrally and activities for sales staff and involved individuals from Marketing or Administration, you can independently inte-grate and manage all these roles – without any need for technology-related know-how or external costs! You keep a close eye on current happenings at all times, receive re-minders of future tasks and are given a complete view of customer activities.

Technology and benefits

w 100% Microsoft standard technology with Office integration wMaximum investment security thanks to Microsoft technology w Use from Outlook, the web or a PDA without any need for additional licenses

Highlights of ORBIS ConsumerONE

w Predefined standard processes in the consumer goods industry for management, marketing, key account management and field service w Extensions that are specific to consumer goods, such as listings, promotions, visit planning, special tasks and visit reports, surveys, order collection with default listing settings or daily reports w Conditions and contract management with simula-tion of the annual arrangements and provisioning w Full analysis support for all operational data from Microsoft Dynamics 365, SAP ERP and SAP BI w Sales and distribution forecasts for managing pro-duction and requirements at different levels, to the creation of SAP production orders w Predefined real-time integration between Microsoft Dynamics 365 and SAP ERP w Complete modules for adopting external data for your category management operations, e.g. for sell-off data or for assortment optimization (Metro Link, REWE, Edeka, Nielsen, IRI, Gfk) w Project terms and costs that are suitable for SMEs

ORBIS offers everything from a single source- interconnectedprocesses−nomanufacturercan

offer that!

� Business intelligence − more than 10,000 instal-lations worldwide

� Microsoft Dynamics 365 − we are one of the biggest and most successful Microsoft partners in the CRM environment in Europe

� SAP − we are counted among the biggest SAP partners

And most importantly: Nobody has more expertise or references in the consumer goods industry than ORBIS!

Dashboard for the field service in Dynamics 365 – all the relevant information at a glance

Relevant information about the customer available quickly and clearly on the device

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CRM for the consumer goods industryIntegrated analytics – the ORBIS Analyzer

Complete business contents from ORBIS for the Sales, Marketing and Service divisions for Microsoft Dynamics 365:

w Listing and distribution management, sales and order management w Visit management (target, actual, turnover per visit, region, per field service, per area, etc.) w Activities management (visit reports or messages) w Promotion management (reaction volume, number, period, campaign, etc.) w Rolling forecasting and planning (e.g. turnover, sales, periods, versions) w Illustration of customer potential w Can be expanded to include our complete SAP con-tents for CoPa, MM, SD, QM, LES or from Navision, SoftM, JDE and others

Value proposition

w Improved communication between everyone invol-ved in the customer process w Faster process times cycle when processing activities

w Holistic view of all customer-relevant information w Efficient and guaranteed sales management due to clear decision-making viewpoints w Increase in user acceptance due to considerably im-proved process reliability w Fun factor with regard to using new tablet devices and the software developed for it w Integration of maps for route illustration purposes, Skype or Lync for making direct calls and having telephony services with contacts w Processes that enable ready-to-go introduction in your sales team in just 25 man days, including trai-ning w Immediate increase in productivity due to sophistica-ted processes w High level of process adaptability due to independent expansion in your company w From operational CRM management to analytical evaluation wWindows 10 from Microsoft or iOS from Apple − tell us what you prefer! w iPad, Surface, Helix, Yoga, etc. − choose the device that suits you best! w International nature of our partners: ACP (A), Everis (E, Latin America)

AN EXCERPT FROM SATISFIED CUSTOMERS

ContactNils OltenauPhone: +49 (0) 40 / 3 25 17-402Email: nils.oltenau@orbis.de Internet: www.orbis-dynamics.com

G e r m a n y w F r a n c e w S w i t z e r l a n d w A u s t r i a w U S A w C h i n a

About us

ORBIS is an international software and business consulting company. ORBIS advises and supports international corporations and small and medium-sized enterprises in issues ranging from their IT strategy and the optimization of their business processes to system implementation and system integration.

To do so, ORBIS makes use of the solutions provided by the market leaders SAP and Microsoft. ORBIS works in close partnership with both companies, which is confirmed with the Microsoft Gold Certified Partner and SAP Goldpartner certifications.

On the Microsoft Dynamics 365 platform, ORBIS provides a number of its very own and certified sector-specific CRM solutions such as the ORBIS AutomotiveONE, ORBIS ConstructionONE, ORBIS ConsumerONE, ORBIS ManufacturingONE and ORBIS LogisticsONE. Other best practices such as the ORBIS SAP IntegrationONE, ORBIS ServiceONE, ORBIS DataQualityONE and own business intelligence solutions complete the portfolio. ORBIS has been providing CRM consulting and development services for more than 25 years and is specialized in the automotive, construction supplier, service provision, production and consumer goods and logistics industries.

In addition to CRM and BI, the close cooperation with Microsoft also includes the platforms Microsoft SharePoint and Office 365 as well as Industry 4.0. Together with the subsidiary OnDemand4U, ORBIS has kept pace with the times with its solution and consulting expertise in the field of Microsoft Cloud Services.

In addition to Germany ORBIS and its Microsoft solution expertise is also represented in Austria, Switzerland and the USA. Working together with ORBIS, you have one of the world’s best Microsoft Dynamics CRM partners and the Microsoft partner generating the highest turnover in Germany on your side.

More than 500 successfully implemented CRM projects bear witness to its strong expertise and many years of experience on the market. Satisfied customers include ARDEX, Bauer Maschinen, Bystronic, DencoHappel, Freudenberg, Heineken Switzerland, Herrenknecht, Herta, Hirschvogel, ifm electronic, KTR Kupplungstechnik, LAPP Insulators, Montblanc, Rivella, Streck Transport, Schnellecke Logistics, Webasto, Wolf Group and ZF.

ORBIS AG, Nell-Breuning-Allee 3-5, D-66115 Saarbrücken Phone: +49 (0)681 / 99 24-0, Fax: +49 (0)681 / 99 24-111, Email: info@orbis.de, www.orbis.de

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