critical success factors and center for health support · 9/6/2012 · designate wellness...
TRANSCRIPT
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Critical Success Factors and
Center for Health Support
Supporting Individual Health
HealthFlex Summit
August 23-24, 2012
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Center for Health Objective
Be a trusted source for
denominational health resources
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Strategic
Consultation and
Collaboration
Network
Coordination / UMC
Relationships
Monitoring and
Assessment
Plans, Programs
and Information
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Strategic
Consultation and
Collaboration
Network
Coordination / UMC
Relationships
Monitoring and
Assessment
Plans, Programs
and Information
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High
Cholesterol
High
Blood
Pressure
Borderline
High Blood
Pressure
Arthritis,
Lupus,
Fibromyalgia,
Etc.
Asthma Diabetes Pre-
Diabetes
Angina/
Heart
Disease
Heart
Attack Stroke
UMC Clergy 54% 35% 11% 29% 16% 12% 9% 5% 3% 2%
Matched Sample
of U.S. Adults 39% 38% 5% 26% 10% 11% 4% 6% 3% 1%
Clergy Health Characteristics
Substantially higher than matched sample benchmark
54% 11% 16% 9%
NHIS = National Health Interview Survey
NHANES = National Health and Nutrition Examination Survey
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Benchmark: NHANES UMC Clergy Matched Sample
of U.S. Adults
Suffer from depression 6% 3%
Somewhat, very or extremely difficult
to work, take care of things or get along
with others
28% 12%
Substantially higher than matched sample benchmark
6%
28%
NHANES = National Health and Nutrition Examination Survey
Clergy Emotional Health Characteristics
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Church Culture/Systems Impact Health
Social-Ecological Model
Interpersonal
Institutional/Organizational
Community
Policy/Society
Individual
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Factors Impacting Clergy Health (Church Systems Task Force and the Center for Health)
• Stressors of Appointment System
• Appointment Change/Relocation
• Work/Life Balance
• Job Satisfaction
• Education/Preparation for Ministry
• Marital/Family Satisfaction
• Eating Habits
• Relationship with Congregation
• Existential Burdens of Ministry
• Living Authentically
• Personal Centeredness
• Outside Interests and Social Life
• Personal Finances
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Factors Influencing Health
Parish Nurses and Congregational Health Ministry
SPRC/ Human Resources
Leadership Support of Wellness
Conference/Employer Wellness Programs
DS/Manager
Congregational/ Workplace Dynamics
Peer Social Support
Individual
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Critical Success Factors for Supporting Individual Health
Strategic support of wellness and leadership engagement
Resources and support in day-to-day environment (congregation vs. team)
Creative methods to engage individuals in healthy offerings
“Champions” or ambassadors to make top-level messages come alive at local level
Engagement of family in wellness
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Strategy and Leadership Engagement
Leadership Engagement
• Referral to wellness
programming
• Support wellness during
reviews
• Advocate for wellness
with SPRCs/business unit
• Identify Wellness
Ambassadors (WA)
• Connect peers for support
Strategic Support
of Wellness
• Align health and ministry
(business) strategies
• Incorporate wellness in
other events
• Designate Wellness
Navigator (WN)
• Review systems that
impact health
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Day-to-Day Resources and Support
Parish Nurses and
Health Advocates
• Clergy, congregational,
and community health
• Know wellness
resources
• Healthy environment
for work and worship
Staff/Pastor Parish
Relations Committee
• Discuss work/life balance
• Advocate for the clergy
• Share clergy load
with lay leaders
• Know wellness resources
Immediate Work Team
• Health impacts
productivity
• Know wellness
resources
• Healthy work
environment
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Creative Program Engagement Methods
Additional Considerations
• Wellness Navigator/
Ambassadors Network
• Health ministry leaders,
health and safety teams
• Managers and DSs
• S/PPRCs and business units
Traditional Methods
• HealthFlex communications
• Toolkit
• Incentives
How can you make sure that everyone knows about programs to support their health and well-being?
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Wellness Navigators/ Ambassadors Network
Wellness
Ambassador
Wellness Navigator
Conference Leadership
Wellness
Ambassador
Wellness
Ambassador
Wellness
Ambassador
WN/WA can be a top-down or grassroots network
to make wellness come alive at local level
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Engaging Family in Wellness
Additional Considerations
• Choose a well-connected
spouse as ambassador (WA)
• Targeted outreach, activities,
programs, communications
for families
Traditional Methods
• Communicate to
spouses/families
• Incentives to
spouses/families
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Considerations for Influencing Environment
Church/Team
District/Department
Conference/
Organization
World “outside”
of work
Individual
• Family
• Spouse
• Friends
• Strategic alignment
• Leadership support
• Programming
• DSs
• Managers
• Wellness
Ambassadors
• Local
communications
• Parish nurses
• SPRCs
• Congregants
• Team members
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CFH Services and Supports
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Strategic
Consultation and
Collaboration
Network
Coordination / UMC
Relationships
Monitoring and
Assessment
Plans, Programs
and Information
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Strategic Consultation and Collaboration Services
Established framework for consultations inspired by Health Enhancement
Research Organization (HERO) health management scorecard
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Population Health Consultation: Pilot Methodology
• Collaboration with annual conferences
to improve health of clergy, congregations
and employees
— Data collection
— Strategy design and recommendations
— Strategy and plan implementation
— Strategy review and optimization
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Population Health Consultation: Initial Findings
• Wellness program silos; lack of integration
• Leadership support in spirit; lack of integration
with mission/ministry (business) objectives
• Lack of “wellness focus” embedded in
practices/processes; across conference,
district, church, organization
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Population Health Consultation: Initial Changes
• Cabinet awareness/recognition of need
for greater integrated focus
• Subcommittee(s) formed (DSs);
lead development and follow-through
of conference strategy
• Wellness Navigators appointed
(position added to extended cabinet in one case)
• Wellness Ambassador recruitment
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Strategic
Consultation and
Collaboration
Network
Coordination / UMC
Relationships
Monitoring and
Assessment
Plans, Programs
and Information
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UMCOR Health—
UMC Health Ministry
Network Parish Nurses/Health Advocates
GBOD Education of S/PPRCs,
Church Leaders
GBHEM/GBOD Partnership Church Systems Task Force
follow-up
Drew Theological
School and Other
UMC Seminaries
CFH Relationships to Support Change
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Summary and Review
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Start/Keep Supporting Health
Church/Team
District/Department
Conference/
Organization
World “outside”
of work
Individual
• Family
• Spouse
• Friends
• Strategic alignment
• Leadership support
• Programming
• DSs
• Managers
• Wellness
Ambassadors
• Local
communications
• Parish Nurses
• SPRCs
• Congregants
• Team members