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MagellanHealth.com/member B-F1021rev1 (5/14) ©2014 Magellan Health Services, Inc. Critical Incident Stress Management (CISM) A disruption in the workplace such as a tragic event can cause employees to feel anxious, unsettled and distracted. Tragedy has many faces, and each experience is unique. CISM is designed to support people through stressful events. Our CISM team is there to support your employees through immediate and compassionate assistance, any time—day or night. CISM offers and helps employees process and cope with the emotional and physical impacts of a traumatic event. CISM counselors can help support employees immediately which helps minimize the long-term effects on the individual and the organization. CISM can also help increase productivity and workplace performance through a reduction in absenteeism. The program has been proven to increase employee morale and reduce legal risk through workplace safety risk management. Best Practices Deliver the Best Solutions Magellan’s CISM process begins with a centralized, dedicated team of administrative and clinical professionals specially trained in CISM. Our team has an average of 15 years of experience supporting individuals dealing with traumatic events. They are available 24 hours a day, 365 days a year, and have access to a network of specially trained CISM providers nationwide. Once a determination of need is made and an initial assessment has occurred, Magellan sends a CISM facilitator to the employer’s site within an appropriate and agreed upon time frame. This facilitator will conduct an onsite structured intervention to help manage the incident. Next Steps If you or any organization within your company is faced with a crisis situation or traumatic event consider engaging the CISM program. Before placing a call to Magellan, always consult with your human resources department. We are proud to be able to provide you and your company with the highest level of quality resources and tools to deal with the unforeseen circumstances that might occur when dealing with a traumatic event at work. A tragic event could be: - Unexpected death of a co-worker - Workplace injury - Safety disaster - Natural disaster to the work site - Acts of violence - Criminal violations - Robberies and violent altercations LifeCompass EAP For Professional Consultation Call 1-800-327-6260

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Page 1: Critical Incident Stress Management (CISM)Critical Incident Stress Management (CISM) A disruption in the workplace such as a tragic event can cause employees to feel anxious, unsettled

MagellanHealth.com/member

B-F1021rev1 (5/14) ©2014 Magellan Health Services, Inc.

Critical Incident Stress Management (CISM)A disruption in the workplace such as a tragic event can cause employees to feel anxious, unsettled and distracted. Tragedy has many faces, and each experience is unique. CISM is designed to support people through stressful events. Our CISM team is there to support your employees through immediate and compassionate assistance, any time—day or night.

CISM offers and helps employees process and cope with the emotional and physical impacts of a traumatic event. CISM counselors can help support employees immediately which helps minimize the long-term effects on the individual and the organization.

CISM can also help increase productivity and workplace performance through a reduction in absenteeism. The program has been proven to increase employee morale and reduce legal risk through workplace safety risk management.

Best Practices Deliver the Best SolutionsMagellan’s CISM process begins with a centralized, dedicated team of administrative and clinical professionals specially trained in CISM. Our team has an average of 15 years of experience supporting individuals dealing with traumatic events. They are available 24 hours a day, 365 days a year, and have access to a network of specially trained CISM providers nationwide.

Once a determination of need is made and an initial assessment has occurred, Magellan sends a CISM facilitator to the employer’s site within an appropriate and agreed upon time frame. This facilitator will conduct an onsite structured intervention to help manage the incident.

Next StepsIf you or any organization within your company is faced with a crisis situation or traumatic event consider engaging the CISM program. Before placing a call to Magellan, always consult with your human resources department. We are proud to be able to provide you and your company with the highest level of quality resources and tools to deal with the unforeseen circumstances that might occur when dealing with a traumatic event at work.

A tragic event could be: - Unexpected death

of a co-worker

- Workplace injury

- Safety disaster

- Natural disaster to the work site

- Acts of violence

- Criminal violations

- Robberies and violent altercations

LifeCompass EAPFor Professional Consultation

Call 1-800-327-6260

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