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Slide 2 Crime Prevention Part I BUSINESS CRIME PREVENTION TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2010) Slide 3 FOREWORD Business Crime Prevention. ICJS has combined Robbery Awareness, Internal Theft, Shoplifting and Checks & Credit Cards into one lesson entitled Business Crime Prevention. This combined lesson is designed to provide you with knowledge & skills you will need to assist business owners during your Crime Prevention Business Commercial Security Survey Slide 4 FOREWORD In addition as a New CRIME PREVENTION PRACTITIONER you will be called on by business owners to conduct crime prevention employee training in these related subject areas. Look at how this presentation was put together to train you and let it be a model that you can use to do your trainings in the future. Slide 5 BUSINESS CRIME PREVENTION ROBBERY AWARENESS Institute for Criminal Justice Studies (ICJS) TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 6 LEARNING OBJECTIVES Learning Objective: The student will be able to identify, explain and recommend robbery awareness tips on how to prevent robbery. Learning Objective: The student will be able to identify, explain and recommend robbery awareness tips on appropriate employee responses to a robbery situation or event. Learning Objective: The student will be able to identify, explain and recommend enhance security measures designed to reduce risk of robbery in their business. TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 7 Slide 8 robbery Of the crimes that businesses face, robbery involves the least loss of money or other assets. physical danger Unlike other crimes, however; robbery puts the employees in physical danger. ROBBERY AWARENESS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 9 A business can take some simple preventative measures to reduce their risk of being a robbery victim. The way a business is managed, and the physical conditions of the building can help prevent robberies. ROBBERY AWARENESS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 10 Have at least two employees open and close the business Do not release personal information to strangers Keep purses and personal valuables locked in desks or lockers Install a robbery alarm ROBBERY AWARENESS Prevention Tips TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 11 surveillance camera Place a surveillance camera behind the cash register facing the front counter. Replace videotapes regularly Don't use marked "moneybags" that make it obvious to would-be robbers you are carrying money for deposit ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 12 Slide 13 Keep a low balance in the cash register Place excess money in a safe or deposit it as soon as possible ROBBERY AWARENESS Prevention Tips Contd Slide 14 Handle cash carefully. Avoid making your business a tempting target for robbers. Keep the amount of cash in registers low. ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 15 Drop all large bills right away. If a customer tries to pay with a large bill, politely ask if he or she has a smaller one. Explain that you keep very little cash on hand. ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 16 Use only one register at night. Leave other registers empty and open. Tilt the register drawer to show there is no money in it ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 17 Slide 18 Cooperate with the robber for your own safety and the safety of others. Comply with a robber's demands. Remain calmthink Remain calm and think clearly. mental notes physical description observations Make mental notes of the robber's physical description and other observations important to law enforcement officers ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 19 Slide 20 If you have a silent alarm and can reach it without being noticed, use it. Otherwise, wait until the robber leaves Be careful, most robbers are just as nervous as you are ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 21 ARMED ROBBERY TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 22 Keep your business well-lit, inside and outside. Employees should report any burned-out lights to the business owner or manager. Keep trees and bushes trimmed, so they don't block any outdoor lights. ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 23 Slide 24 obstruct the view of the register from inside or outside your business Don't put up advertisements, flyers, displays, signs, posters or other items on windows or doors that might obstruct the view of the register from inside or outside your business. ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 25 Slide 26 Make sure the sales counter can be seen clearly. The police cruising by your store need to see in. ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 27 Slide 28 Stay alert! Know who is in your business and where they are. Watch for people who hang around without buying anything. ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 29 Be aware of suspicious activity outside your place of business. Write down license numbers of suspicious vehicles if visible from the inside of your business ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 30 Slide 31 Try to greet customers as they enter your business. Look them in the eye Look them in the eye, and ask them if they need help. attention discourage a robber Your attention can discourage a robber ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 32 If you see something suspicious, call the police. Never try to handle it yourself. It could cost you your life ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 33 Use care after dark. Be cautious when cleaning the parking lot or taking out the trash at night. Make sure another employee inside the business keeps you within eye contact while you are involved in work details outside of your building ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 34 Make sure important signs stay posted. For example, the front door should bear signs that say, "Clerk Cannot Open the Time Lock Safe." If your business is robbed put your safety first. Your personal safety is more important than money or merchandise. ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 35 Don't talk except to answer the robber's questions Don't stare directly at the robber Don't make any sudden moves. Prevent surprises, keep your hands in sight at all times ROBBERY AWARENESS Prevention Tips Contd TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 36 Tell the robber if someone is coming out of the back room or vault or working in another area of your business. Don't chase or follow the robber out of your place of business. Leave the job of catching the robber to the police. ROBBERY AWARENESS Prevention Tips Contd Slide 37 Remind business owners of their liability for shooting an innocent! TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 38 Slide 39 1.Identify, explain and recommend robbery awareness tips on how to prevent robbery. 2.Identify, explain and recommend robbery awareness tips on appropriate employee responses to a robbery situation or event. 3.Identify, explain and recommend enhance security measures designed to reduce risk of robbery in a business. DEFINE & PROCESS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 40 BUSINESS CRIME PREVENTION INTERNAL THEFT TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Institute for Criminal Justice Studies (ICJS) Slide 41 LEARNING OBJECTIVES Learning Objective: The student will be able to identify and explain what is shrinkage. Learning Objective: The student will be able to identify contributing factors to employee theft why employees steal from their employer. Learning Objective: The student will be able to identify and explain procedural controls designed to reduce the risk of employee theft. Learning Objective: The student will be able to identify shrinkage control methods designed to reduce employee theft. TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 42 INTERNAL THEFT Cost Association of Loss PreventionPREVENTIONCOST DO THE MATH IT IS FAR CHEAPER TO P PP PREVENT ! LOSS ASSOCIATED COST COST TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 43 SALES LOSSESdue to shrinkage whether employee, customer, or vender theft are a constant plague and drain upon retailers. SALES LOSSES due to shrinkage whether employee, customer, or vender theft are a constant plague and drain upon retailers. INTERNAL THEFT TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 44 Slide 45 Company is more vulnerable to employee theft than shoplifting A mans enemies are men of his own houseBiblical saying INTERNAL THEFT TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 46 Slide 47 Dishonest employees can steal several items at one time or several items throughout the day excitement Employees steal from their employers for opportunity, desire, and/or excitement. INTERNAL THEFT TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 48 Slide 49 Some steal for retaliation, no raise or boss did not give them day off the employee ask for. A myriad of reasons exist greater Security experts generally agree that loss to employee theft is greater than loss to shoplifters INTERNAL THEFT TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 50 Slide 51 Series of systems that guide employee activities. Procedural controls that are beneficial and can be cost effective and easily implemented Designed for prevention not detection PROCEDURAL CONTROLS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 52 Attitude of management towards their employees Is cost and effort proportionate to the problem? If employee theft is discovered employer should prosecute or thief just moves around. PROCEDURAL CONTROLS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 53 Manipulate process for spending companys money Commonly fall prey to unscrupulous vendors Gratuity policy will help prevent Management, purchasing agents and vendors need to all know the rules or company policies PURCHASING CONTROLS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 54 Slide 55 FRAUD practiced in purchasing consist of vendors kicking back part of the sales price to the buyer or other employees who authorize purchases Purchasing agent vendor selection fee Receive & File competitive bids PURCHASING CONTROLS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 56 Vendor return a percentage of the gross order to the buyer Added cost for the kick back is borne by the owner Owner receives shoddy service or inferior goods (merchandise) Rotation of vendors PURCHASING CONTROLS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 57 Written notification to all biding that contracts are not awarded to vendors who offer gifts Periodic expense analysis performed by outside auditing firm Company policy that spells out no gratuities and sanctions that will be taken against violators PURCHASING CONTROLS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 58 Slide 59 RECEIVING IN A PROTECTED AREA Best to receive goods and material within a fenced in area where only suppliers (delivery) vehicles and company vehicles are authorized Do not allow employee parking within 50 feet of receiving door. PURCHASING CONTROLS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 60 Slide 61 RECEIVING IN A PROTECTED AREA Layout arranged to eliminate blind spots Prohibit leaving merchandise on receiving dock, keep doors locked. PURCHASING CONTROLS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 62 SHRINKAGE CONTROL METHODS MOST FREQUENTLY USED Training Programs HS Lock and chain devices Guards/Detectives Observation Booths - mirrors SECURITY ENHANCEMENTS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 63 SHRINKAGE CONTROL METHODS MOST FREQUENTLY USED Fitting room attendants Visible and concealed cameras Secure storage cages, Etc. SECURITY ENHANCEMENTS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 64 Slide 65 1.Identify and explain what is shrinkage. 2.Identify contributing factors to employee theft why employees steal from their employer. 3.Identify and explain procedural controls designed to reduce the risk of employee theft. 4.Identify shrinkage control methods designed to reduce employee theft. DEFINE & PROCESS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 66 TAKE A 15-MINUTE BREAK Slide 67 BUSINESS CRIME PREVENTION SHOPLIFTING AWARENESS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Institute for Criminal Justice Studies (ICJS) Slide 68 LEARNING OBJECTIVES Learning Objective: The student will be able to identify the types of shoplifters. Learning Objective: The student will be able to identify the method of operation Modis Operandi of shoplifters. Learning Objective: The student will be able to identify and explain a training plan for business owners and their employees using topics and methods designed to reduce the risk of shoplifting. Learning Objective: The student will be able to identify, explain and make security recommendations designed to reduce risk of shoplifting. TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 69 Slide 70 Stealing STOP n ROB Stealing a coke from a local convenience store (STOP n ROB) or a pen from a stationary store may not seem like a major crime to the casual observer, but to the small businessperson fighting for survival, it can be disastrous! SHOPLIFTING TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 71 TYPES of SHOPLIFTERS The AMATURE The AMATURE steals on impulse because he/she desires an item. SHOPLIFTING (THEFT) TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 72 TYPES of SHOPLIFTERS The Professional The Professional in the business of stealing as a way of life. Highly skilled - steals items that can be quickly sold. They concentrate on high demand items, TVs, Stereos, small appliances. Cases or scopes out (Recons) his/her target. SHOPLIFTING (THEFT) TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 73 METHODS of OPERATION Make work alone or in groups. One member starts argument with employee/management other steals. Large bags, packages, coats, newspapers, or wear clothing under their own clothes, Etc. SHOPLIFTING TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 74 Slide 75 Slide 76 METHODS of OPERATION Contd Juveniles and professionals tend to work in groups. Impulse shoplifters work alone SHOPLIFTING TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 77 Slide 78 Train employees to: Be alert to shoplifters early warning signals. Watch the way people walk Look Count number of items customer takes into fitting room Look SHOPLIFTING EMPLOYEE TRAINING TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 79 Train employees - Continued: Shoplifters do not want any attention Customers lingering in one area Look for switched labels Look for person with DUCK TAPE around their wrist. SHOPLIFTING EMPLOYEE TRAINING TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 80 PLAN STORE LAYOUT WITH DETERRANCE IN MIND PLAN STORE LAYOUT WITH DETERRANCE IN MIND. Maintain adequate lighting Keep protruding wings and end displays low Keep high value pilferable items behind counter. SHOPLIFTING SECURITY RECOMMENDATIONS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 81 PLAN STORE LAYOUT WITH DETERRANCE IN MIND PLAN STORE LAYOUT WITH DETERRANCE IN MIND Contd. Noise alarms on un-locked exit doors. Merchandise alarms SHOPLIFTING SECURITY RECOMMENDATIONS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 82 Slide 83 USE PROTECTIVE PERSONNEL & EQUIPMENT USE PROTECTIVE PERSONNEL & EQUIPMENT Continued: Two-way mirrors Convex Wall Mirrors Closed-circuit television SHOPLIFTING SECURITY RECOMMENDATIONS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 84 Slide 85 USE PROTECTIVE PERSONNEL & EQUIPMENT USE PROTECTIVE PERSONNEL & EQUIPMENT Continued: Detectives posing as customers Uniformed off-duty Police Officers Uniformed Security Officers SHOPLIFTING SECURITY RECOMMENDATIONS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 86 Slide 87 ARREST & PROSECUTION ARREST & PROSECUTION. As a Crime Prevention practitioner be prepared to offer advice to store owners or managers concerning the arrest and prosecution of shoplifters detectives posing as customers SHOPLIFTING ARREST & PROSECUTION TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 88 Slide 89 ARREST & PROSECUTION ARREST & PROSECUTION. Be prepared as many will be opposed to this form of prevention. Many corporate offices will not allow their store managers do this due to perception of bad publicity SHOPLIFTING ARREST & PROSECUTION TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 90 1.Identify the types of shoplifters. 2.Identify the method of operation Modis Operandi of shoplifters. 3.Identify and explain a training plan for business owners and their employees using topics and methods designed to reduce the risk of shoplifting. 4.Identify, explain and make security recommendations designed to reduce risk of shoplifting. DEFINE & PROCESS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 91 BUSINESS CRIME PREVENTION CHECKS & CREDIT CARDS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Institute for Criminal Justice Studies (ICJS) Slide 92 LEARNING OBJECTIVES Learning Objective: Student will be able to identify why business people feel they must accept checks and credit cards. Learning Objective: Student will be able to identify why business people are reluctant to have strict policies and enforcement when accepting checks and credit Learning Objective: Student will be able to identify the main cause of loss from fraudulent checks and credit. Learning Objective: Student will be able to identify acceptable and unacceptable types of identification for check and credit card. TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 93 LEARNING OBJECTIVES Learning Objective: Student will be able to identify correct procedures for establishing a check cashing and credit card acceptance policy Learning Objective: Students will be able to list the proper procedures for cashing checks and accepting credit cards. Learning Objective: Students will be able to explain the magnetic numbers on the check. Learning Objective: Student will be able to list the items on a check or credit card that can be used to determine the authenticity of a check or credit card. TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 94 TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of CSCS-ICJS (2009) Slide 95 Most businesses cash checks for convenience to customers to encourage new or continued patronage. CHECKS & CREDIT CARDS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 96 Laxity on the part of business people, combined with their desire to increase sales, makes fraudulent checks and fraudulent use of credit cards (Theft of Service) make them a significant problem. CHECKS & CREDIT CARDS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 97 Slide 98 For every careful merchant who refuses to accept a check there is another down the street who will accept it. The criminal need only find his mark. do not have As you do your commercial surveys today you will see for yourself that many businesses do not have an established check cashing procedure or policy CHECKS & CREDIT CARDS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 99 THIS IS NOT A GOOD WAY TO STIMULATE THE ECONOMY! TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 100 Lose business (#1 Reason) Customer convenience Competition does it Encourages impulse buying Reduces cash handling CHECKS & CREDIT CARDS Why do business people feel that they have to accept Checks and Credit Cards? TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 101 Slide 102 Alienate customersLose business Alienate customers & Lose business examine Lack of training on how to thoroughly examine checks Time training employees Time and expense of prosecution CHECKS & CREDIT CARDS Why are many business people reluctant to have strict policies and enforcement when accepting checks and credit cards? TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 103 Checks and Credit Cards List the main causes of loss from fraudulent checks and credit cards. Laxity examine Failure to thoroughly examine check Failure to electronically verify check Failure to require proper ID Fraudulent ID TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 104 Checks and Credit Cards Acceptable forms of ID Valid drivers license or DPS ID with picture Military ID with picture Passport Most valid form of identification for check cashing is VALID DRIVERS LICENSE! TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 105 VILIGANCE CAN MAKE A DIFFERENCE! Slide 106 Sound policies and procedures for check cashing and credit card use. Employee training Strict enforcement of policy Post policy SECURITY RECOMMENDATIONS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 107 Sound policies and procedures for check cashing and credit card use. Electronic verification Dont return card and DL until verified. Patron signs check in front of clerk SECURITY RECOMMENDATIONS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 108 Do not accept out-of-state or to a 3rd party check starting with low number, made out to cash Limit amount of purchase Management approval for over amount Thoroughly examine check and ID SECURITY RECOMMENDATIONS Continued TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 109 Compare signatures, and photo, age, etc Compare written and numerical amount Do not accept pre or post dated checks SECURITY RECOMMENDATIONS Continued TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 110 Do not accept out-of-state or to a 3rd party check starting with low number, made out to cash Limit amount of purchase Management approval for over amount Thoroughly examine check and ID SECURITY RECOMMENDATIONS Continued TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 111 Check Tampering Indicators The different characteristics of a check, including the information contained on the front of a check. Complete legible, accurate, no write-over's Look for signs of tampering Name and address printed American Bankers Association numbers Bank name and location All printing should be quality Payee signature. Slide 112 American Bankers Association numbers BanksName Account Owners Name & Address George D. Little Memorial RET Fund $10,000,000.00 Ten million dollars and/no sense for writing this check David H. Williams TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 113 The different characteristics of a check, including the information contained on the front of a check. Magnetic Ink Character Recognition numbers, dull finish, slightly raised MICR numbers always begin 5+5/8 from right edge At least 1, but as many as 3 perforated edges. TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 114 Checks and Credit Cards What info should clerk record on front of check? Record on front of check: DL # DOB Supporting ID Phone Employee ID. Less than 60 seconds 01100056 10-13-75 TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 115 1.Identify why business people feel they must accept checks and credit cards. 2.Identify why business people are reluctant to have strict policies and enforcement when accepting checks and credit 3.Identify the main cause of loss from fraudulent checks and credit. 4.Identify acceptable and unacceptable types of identification for check and credit card. DEFINE & PROCESS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 116 5.Identify correct procedures for establishing a check cashing and credit card acceptance policy 6.List the proper procedures for cashing checks and accepting credit cards. 7.Explain the magnetic numbers on the check. 8.List the items on a check or credit card that can be used to determine the authenticity of a check or credit card DEFINE & PROCESS TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 117 SOURCES Handbook of Loss Prevention and Crime Prevention (Fourth Edition) Lawrence J. Fennelly. TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009) Slide 118 PREPARATION FOR BUSINESS CRIME PREVENTION SURVEYS Does everyone know their team assignment? Does everyone have directions to site where you will conduct your survey? Reminder you must do afternoon and evening observation. Work as a TEAM Arrange a location where you can all sit together and review findings exchange notes. individual survey report Complete your individual survey report using your sample as a reference; in addition to the training your have received this week. Report due tomorrow morning first thing! Slide 119 PREPARATION FOR BUSINESS CRIME PREVENTION SURVEYS This is almost like the slogan from Outback Steakhouse, with slight modification No Excuses just RIGHT. No student in the history of ICJS has ever failed this assignment..dont be the first. If you hit a snag or have a question..its like who wants to be a millionaire.phone a mentor! POSITIVE This is your first..no one is going to expect perfection, just stay focused, think, follow your examples and use this as a POSITIVE learning experience. Slide 120 QUESTIONS Slide 121 Contact Information INSTITUTE for CRIMINAL JUSTICE STUDIES 350 N. Guadalupe, Suite 140, PMB 164 San Marcos, Texas 78666. 512-245-6232 www.criminaljusticestudies.com TCLEOSE Course #2101 Crime Prevention Part I Curriculum is the intellectual property of ICJS (2009)