creating the 365 day long conference and expo 2014

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Creating the 365 Day Long Conference and Expo March 10, 2014 3:15 PM4:30 PM Hashtag: #ideas14 LE3 Barbara A. Myers, CAE, Vice President, Association Services, IMN Solutions Kevin Miller, President, Frost Miller Group

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The benefits of a year round event models are endless. Implementing a digital media platform with the right mix of technology, skilled personnel, consultants, vendors and “content” strategy prove extremely profitable. This approach enables the show organizer, attendees, exhibitors, sponsors, presenters and prospects to engage before, during and after a live event (including, education, operations, promotion, sales, content, data, social media, face-to-face).

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Page 1: Creating the 365 Day Long Conference and Expo 2014

Creating the 365 Day Long

Conference and Expo

March 10, 2014

3:15 PM– 4:30 PM

Hashtag: #ideas14 LE3

Barbara A. Myers, CAE, Vice President, Association

Services, IMN Solutions

Kevin Miller, President, Frost Miller Group

Page 2: Creating the 365 Day Long Conference and Expo 2014

Learner Outcomes

• To learn benefits of a

year round event model.

• To develop a strategy for

transitioning an

event/exhibition to a year

round experience.

• To gain and share ideas

for specific tactics that

can be implemented.

Page 3: Creating the 365 Day Long Conference and Expo 2014

What is a 365 Day Experience?

• IAEE Future Trends Task Force – White Paper: Future Trends Impacting the Exhibition and Events Industry.

• Transitioning ―episodic‖ events to year-round communities around specific content

• Implementing a digital media platform with the right mix of technology, skilled personnel, consultants, vendors and ―content‖ strategy.

• Enables the show organizer, attendees, exhibitors, sponsors, presenters and prospects to engage before, during and after a live event (including, education, operations, promotion, sales, content, data, social media, face-to-face)

Page 4: Creating the 365 Day Long Conference and Expo 2014

Benefits

• Counters impact of digital media’s 24/7 competitive interaction with fixed date F2F events

• Increases engagement (among all event stakeholders which value/ROI)

• Expands reach and generates impressions outside existing databases, lists, etc.

• Financial (revenue generation/cost containment)

• Addresses generation challenges and reaches ―online generation‖

Page 5: Creating the 365 Day Long Conference and Expo 2014

―The Next On-line Generation‖

How Tweens are

Communicating!

Page 6: Creating the 365 Day Long Conference and Expo 2014

By the Numbers…

Page 7: Creating the 365 Day Long Conference and Expo 2014

Strategy and Planning

Strategic Planning Goals Audience

Assessment Marketing

Execution Engagement

Tactics

Page 8: Creating the 365 Day Long Conference and Expo 2014

Strategy

• Identify events to transition from ―episodic‖ to year-round

communities aligned with strategic priorities and growth goals of

the association

• Evaluate current digital media strategy and use

• Answer question - ―What kind of value should I be creating for my

audience year-round that makes the event the natural next step in

their buying process?‖

Page 9: Creating the 365 Day Long Conference and Expo 2014

Goals

• Engagement

• Mission Fulfillment

• Revenue

Page 10: Creating the 365 Day Long Conference and Expo 2014

Audience Assessment

Non-

Attendees

Exhibitor/Sponsors Members Speakers

Press/Bloggers

Page 11: Creating the 365 Day Long Conference and Expo 2014

Marketing

• Clearly Defined Plan

• Describe Target Audience

• Tactics Align with Audience

• Maximize Registration Opportunities

• Use Social Media to Recruit, Engage, and

Retain Audiences

• Seek Ongoing, Persistent Relationships with

Audience

Page 12: Creating the 365 Day Long Conference and Expo 2014

Content in Action

Friday,(September(13,(2013(10:56:08(AM(Eastern(Daylight(Time

Page(1(of(3

Subject: Before&FMG&Don't&Miss&ISPE's&Upcoming&Events

Date: Wednesday,&September&11,&2013&7:47:08&AM&Eastern&Daylight&Time

From: Renee&Smith

To: Barbara&Myers

CC: Danielle&Hould

Here’s&the&combined&email.Renee&

From: ISPE [mailto:[email protected]]

Sent: Wednesday, September 11, 2013 7:46 AM

To: Renee Smith

Subject: ** iMIS Email Marketing Test ** Don't Miss ISPE's Upcoming Events

Send to a friend | Mobile Version

While ISPE finalizes programming for upcoming educational events, be sure to visit our conferencewebsites for the latest updates on speakers, agendas and session details.

The State of QbD in the BioPharmaceutical Industry:Criticality Assessment, Design Space Implementation andControl10 - 11 April 2013 • San Francisco, California USA

Can your company afford the cost of production withoutQbD? Quality by Design can significantly alter the risk landscapeand produce significant business benefits. This groundbreaking event offers you in-depth case studies,lessons learned and best practices in implementing QbD.Explore challenges and solutions with experts and peers inworkshops on design space, control strategies, successfuldossiers and lifecycle management.

Who is attending? Leaders from Abbott, Amgen, Eli Lilly,

Page(2(of(3

Genentech, MedImmune, Merck, Pfizer and more!

Early bird registration ends 12 March 2013.

Add this conference to your calendar

Redefining the "C" in CGMP: Ensuring a Reliable Supply ofQuality Medicines11 - 13 June 2013 • Baltimore, Maryland USA

ISPE and FDA collaborate to provide content focused oncreating and maintaining a quality culture. Special events includeBreakfast with the Inspectors, Meet the Press and Hot TopicDiscussion Forum.

Delegates will also have the unique opportunity to be among thefirst to hear results of ISPE’s Drug Shortage Survey, which willbe announced at the conference.

Early bird registration ends 13 May 2013.

Add this conference to your calendar

Biotechnology 2013: Looking Ahead to the 4th Decade27 - 28 August 2013 • Durham, North Carolina USA

As the modern Biotechnology Industry moves into its fourthdecade, the dynamics of the industry are changing on manydifferent fronts. This 2-day educational intensive will providefocused content on:

Biopharmaceutical manufacturing and process

development

Facility design and integration

Compliance and process validation

Early bird registration ends 30 July 2013.

Add this conference to your calendar

14% Open Rate

23% Open Rate

Friday,(September(13,(2013(11:10:27(AM(Eastern(Daylight(Time

Page(1(of(2

Subject: Gamification*Email-*Learn*How*the*A-VAX*Case*Study*Can*Help*You

Date: Wednesday,*September*11,*2013*7:44:59*AM*Eastern*Daylight*Time

From: Renee*Smith

To: Barbara*Myers

I*can’t*get*a*full*screen*shot*of*this*so*here*is*the*full*email.*Combined*on*its*way.Renee*

From: ISPE [mailto:[email protected]]

Sent: Wednesday, September 11, 2013 7:44 AM

To: Renee Smith

Subject: ** iMIS Email Marketing Test ** Learn How the A-VAX Case Study Can Help You

If this email does not display properly, click here to view the mobile version.

What You Need to Know

about the A-VAX Case Study

Register today to learn practical applications

directly from study participants

Register Today >>

Understand and take away practical applications from the

A-VAX Case Study at Biotechnology, a 2-day Symposium

27 – 28 August 2013 in Durham, NC.

Sam Venugopal, Director, PricewaterhouseCoopers and

Bradley Kosiba, PhD, CPIP, Principal, BK Collaborative

LLC will lead this important workshop where delegates will

Biotechnology is

brought to you by

ISPE and the Biotech

CoP in cooperation

with your local CaSA

Chapter!

Page(2(of(2

Explore the content and application of the A-VAXCase Study.

Understand how QbD can be applied to vaccinedevelopment and benefit the manufacturinglifecycle.

Identify the specific challenges involved in QbDand ways they can be overcome in the vaccineenvironment.

Gain insight into the challenges regulators face asthey better define their expectations related to QbD.

Speakers from companies involved will participate

Michael Washabaugh, PhD, Senior Director,

MedImmune

Paul Rohlfing, Senior Director Global CMC, Pfizer, Inc.

Michael Schwartz, Associate Director Global Regulatory

Affairs, GlaxoSmithKline-Vaccines

Michael Kosinski, Senior Principle Scientist, Merck &

Co, Inc.

Take a quick, 3-question quiz about the A-VAXTake a quick, 3-question quiz about the A-VAX

Case Study for a chance to win a Case Study for a chance to win a complimentarycomplimentary

registration to this conferenceregistration to this conference.*.*

Learn more at: www.ISPE.org/2013BiotechConference

*Registration includes conference fee only valued at ($1745-2,014). Winner is

responsible for lodging and travel expenses. Contest only applicable to new

registrants. Winner will be announced and contacted on 12 August 2013

© 2013 ISPE 60% Open Rate

Page 13: Creating the 365 Day Long Conference and Expo 2014

Execution

• Evaluate internal/external resources

• Buy-in from organizational stakeholders

• Roles and responsibilities

• Strategy/goals, goal oriented tactical plan and time lines

• Budget

• Training

• Evaluate against goals

Page 14: Creating the 365 Day Long Conference and Expo 2014

Engagement Tactics Communication

• Digital content and media: streaming and downloads

• SEM advertising: banner and text

• Microsites and similar event-branded websites – content hub!

• Content sharing: Slideshare, iTunesU, YouTube

• Email: both email marketing and updates/advisory

• Twitter (or similar) as back channel during presentation

Participation

• Online/mobile gaming and sweepstakes

• Mobile-specific applications such as attendee networking/notification

• ―Virtual/Hybrid‖ events and content distribution (―remote‖ education, networking, etc.)

• Physical interactive touchscreens, interactive environments

• Augmented/reality,enhanced reality

• Tablet-guided discussion — animations, imagery, diagrams

• NFC, RFID — lead capture, measurement

• Gamification

• QR Codes — more info, check-in’s credential exchange

Propagation

• Blogs and similar one-to-many publishing platforms

• -Twitter, Facebook, association propriety social networks and other one-to-one engagement platforms

• #Hashtags

• RSS and other content syndication

Page 15: Creating the 365 Day Long Conference and Expo 2014

Questions?

Page 16: Creating the 365 Day Long Conference and Expo 2014

Contact Us

Barbara A. Myers, CAE

Vice President, Association Services

IMN Solutions

[email protected]

Kevin Miller

President

Frost Miller Group

[email protected]