creating plans that measure community impact chad mikado jan xomotron
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Creating Plans that Measure Community Impact
Chad Mikado
JAN Xomotron
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National Partnerships
The Larger Context
Evidence-based programming is an imperative in today’s public and private sectors
Programs must develop performance management systems that allow them to gather data that demonstrate measureable results; and that allow them to tell their stories
How will you innovate to strategically address your community’s goals?
And how do you quantify your efforts?
“My program is working toward accomplishing our objectives, and I
can prove it!”
• What would you look for as “indicators” of accomplishing a goal?
• Have you/your group come to a common idea what those goals should be?
How are you measuring progress?
Poll: Are you currently…
•Conducting assessments to measure your work in the community? SELECT RED
•In the process of identifying your strengths and needs to operate in the community?
SELECT GREEN
•Trying to get started? SELECT BLUE
Measuring Continuous Improvements
Partners, Resources and Tools
1. Begin with the mission statement and/or objectives of your group:a. What are our strengths?b. What are our needs/areas of improvement?
2. What are potential issues/variables we are facing in the future?
3. What’s our inventory of tools and resources?4. What research might be helpful to do?
Identify Strengths and NeedsIdentify Strengths and Needs Some questions:
How do we take action on our needs that is both effective and measurable?
Determine Priority Areas
Through Logic!
Program planning Intended results
Create a PlanCreate a Plan
What Tools Can You Use to Prove Intended Results?
Measurement tools:•Survey•Focus Group•Logs•Attendance sheets/evaluations•Activity forms•Direct observation
And many more…
Example: I want to be healthier so I can play with my kidsCreate a PlanCreate a Plan
Program planning Intended results
1st2nd 3rd4th5th 6th
W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from: http://www.compact.org/wp-content/uploads/2010/03/LogicModelGuidepdf1.pdf
Example: I want to be healthier so I can play with my kidsCreate a PlanCreate a Plan
Program planning Intended results
After 5 months, my cholesterol is down and my doctor has taken me off medication.
1st2nd 3rd4th5th 6th
W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from: http://www.compact.org/wp-content/uploads/2010/03/LogicModelGuidepdf1.pdf
Example: I want to be healthier so I can play with my kidsCreate a PlanCreate a Plan
Program planning Intended results
After 5 months, my cholesterol is down and my doctor has taken me off medication.
I cannot play with my kids, so I need to lose 40lbs.
1st2nd 3rd4th5th 6th
W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from: http://www.compact.org/wp-content/uploads/2010/03/LogicModelGuidepdf1.pdf
Example: I want to be healthier so I can play with my kidsCreate a PlanCreate a Plan
Program planning Intended results
After 5 months, my cholesterol is down and my doctor has taken me off medication.
Decrease my weight on a weekly basis by 2lbs.
I cannot play with my kids, so I need to lose 40lbs.
1st2nd 3rd4th5th 6th
W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from: http://www.compact.org/wp-content/uploads/2010/03/LogicModelGuidepdf1.pdf
Example: I want to be healthier so I can play with my kidsCreate a PlanCreate a Plan
Program planning Intended results
After 5 months, my cholesterol is down and my doctor has taken me off medication.
Decrease my weight on a weekly basis by 2lbs.
-Walk around the track every day after work-Eat healthier meals.
I cannot play with my kids, so I need to lose 40lbs.
1st2nd 3rd4th5th 6th
W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from: http://www.compact.org/wp-content/uploads/2010/03/LogicModelGuidepdf1.pdf
Example: I want to be healthier so I can play with my kidsCreate a PlanCreate a Plan
Program planning Intended results
After 5 months, my cholesterol is down and my doctor has taken me off medication.
Decrease my weight on a weekly basis by 2lbs.
-Walk around the track every day after work-Eat healthier meals.
-Gym membership -an “App” on my phone that helps me count calories.
I cannot play with my kids, so I need to lose 40lbs.
1st2nd 3rd4th5th 6th
W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from: http://www.compact.org/wp-content/uploads/2010/03/LogicModelGuidepdf1.pdf
Example: I want to be healthier so I can play with my kidsCreate a PlanCreate a Plan
Program planning Intended results
After 5 months, my cholesterol is down and my doctor has taken me off medication.
By the end of the third week, I can jog around the track in 2 minutes.
Decrease my weight on a weekly basis by 2lbs.
-Walk around the track every day after work-Eat healthier meals.
-Gym membership -an “App” on my phone that helps me count calories.
I cannot play with my kids, so I need to lose 40lbs.
1st2nd 3rd4th5th 6th
W.K. Kellogg Foundation. (2004). Logic model development guide. Accessed from: http://www.compact.org/wp-content/uploads/2010/03/LogicModelGuidepdf1.pdf
Your Indicator StrengthsCreate a PlanCreate a Plan
Program planning Intended results
How would you use this model to help illustrate your goals?
CNCS Data Quality Review Criteria
1. Valid: Measure the right outcome for your intervention.
2. Complete: Minimize missing data. 3. Consistent: Collect data the same way every
time. 4. Accurate: Minimize errors in your data. 5. Verifiable: Double-check that data are collected
in accordance with correct procedures.
From “Data Collection and Aggregation for CNCS Agency Wide Priority Performance Measures”
presented at NCVS 2012
When Developing a Plan…
1. Involve partners in the process.
2.Start the plan where it makes sense.
3.Keep it simple. Keep it brief.
4.Look at what will actually occur.
5.Be ready to modify.
Create a PlanCreate a Plan
Strategic Partnering: Putting it all together
• How can you strategically include partners in your plan?
• Partners are more than “inputs”!– How can partners help you identify needs? – How can you leverage resources to get the inputs you
need? – How can you collaborate with partners on activities? – What outputs would be helpful to both you and your
partners? – What shared outcomes can you work toward?
Create a PlanCreate a Plan
JAN in Second Life• Technical Assistance
– Free– National
• Consultation– Job Accommodations– Employment Legislation– New Technologies and Accessibility
• Training– National, Regional, State Events– Remote and Virtual Training
• Audience Focused– Employers, Individuals, Service Providers, Others
• Goal: Improve the employability of people with disabilities25
JAN in Second Life•Collaborators: Private/public sector employers, Federal and state agencies, employer and AT-focused groups, research and training centers, and service organizations•Ongoing Strategies: Participate in collaborative meetings; Provide opportunities for relationships to develop from training activities; Reciprocal linkages through Website and social networks; Posting of information to social networks and blogs;Strategic use of messages, print ads, Web ads, logos, and drop-in articles in newsletters, mailings, and other communications;Technical assistance via newsletters and other venues; Display and/or distribution of promotional materials; andSponsorship of events that promote the employment of people with disabilities.
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Addressing the Gaps: Identifying and
Leveraging Resources
• What do you need to implement your plan? – Products and Information– Additional resources
• What are some creative ways you can locate and secure additional sources of funding, services, intellectual capital and other resources?
Create a PlanCreate a Plan
Implement Your Plan
As you and your partners work to implement your plan, it’s important to:
•Clearly define each task•Establish “due dates” or “target dates”•Clarify who is responsible to complete the task•Share progress
Coordinating Efforts and Maximizing Impact
What Tools Can You Use to Prove Intended Results?
Measurement tools:•Survey•Focus Group•Logs•Attendance sheets/evaluations•Activity forms•Direct observation
And many more…
Check Your Progress
Partners, Resources and Tools
What is a team;what is collaboration;
partnership….
“Unnatural act between unconsenting adults”
Minkle, M., Community organizing and community building for health
Partnering Toward Successful, Measurable
Outcomes
1. Identifying the right partners
2. Be clear on the “what’s” and the “how’s” of partnering
3. Assess the partnering process
Check Your Progress
Ensuring You’re Headed for Measurable Outcomes
As you work with your partners to implement your plan, it’s essential to stop and check your progress. •Revisit the outcomes in your plan
– Are you meeting them or progressing toward them?
• If yes, document examples of the outcome(s)• If no, Identify and address any barriers
Check Your Progress
Remaining Questions?
• What do you still need to know?• What additional resources do you need? • What are your concerns?• How can we help you in your efforts to measure
results and strategically approach change?
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1. AmeriCorps: Building a High Quality AmeriCorps Program - From Blueprint to Implementation - New Program Start-Up Guidehttp://www.nationalserviceresources.org/americorps-building-high-quality-americorps-program-blueprint-implementation-new-program-start-guide
2. BUILDING AN INCLUSIVE DEVELOPMENT COMMUNITY: A Manual on Including People with Disabilities in International Development ProgramsOrganizational Self Assessment: Checklist for Inclusionpdf.usaid.gov/pdf_docs/PNACY408.pdf
3. Systems Thinking ~ a Comprehensive Approach to Disability Inclusion inNational Service and Volunteerism - Building the ModelNSIP’s 2009 Leadership Institutehttp://www.serviceandinclusion.org/ttt/node/302