creating dissonance: overcoming organizational bias toward software testing
DESCRIPTION
Overcoming organizational bias toward software testing can be a key factor in the success of your testing effort. Negative bias toward testing can impact its perceived value—just as inaccurate positive bias can set your team up for failure through mismanaged expectations. A structured approach to identifying, understanding, and overcoming bias is an integral part of any successful enterprise testing strategy. Keith Klain describes the origins of organizational bias and what it means for your testing effort, including what the test team and the industry do—and don’t do—to support those perceptions. He explores what you can do to identify your particular organization’s bias toward testing, how it evolved, evidence of those attitudes, and what you can do to change perceptions. Through case studies, Keith shares his successes and failures in navigating and running change programs focused on software testing and discusses the obstacles he’s encountered—and overcome.TRANSCRIPT
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Overcoming Organizational Bias towards the Value of
Software Testing
creating
DISSONANCE
2
CULTURE
EATSSTRATEGYFOR BREAKFAST
Ford Motor Company
3
Bias is an inclination
to present or hold a partial perspective at the expense of (possibly equally valid) alternatives.
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prejudice?
bias?OR
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testing is…TOO SLOW
DOESN’T UNDERSTAND OUR BUSINESS
UNNECCESARY
EXPENSIVENOT TECHNICAL
NEEDS TO BE AUTOMATED
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developers
consultants
TEST TOOL VENDORS
agile
outsourcing
x-treme programming
RUP
DSDMV-Modelscrum
certification
RAD
TDD
LEAN KANBAN
testmaturitymodels
metrics
Cost
processimprovement
YOUQuality
of
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creating
DISSONANCE
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NOYES
9
get connected…
…peers
…experts
…community
10
YOUWILLFAIL
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get educated…
…business
…leadership
…drive
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YOUWILLFAIL
usually
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start a movement…
…values
…objectives
…principles
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YOUWILLFAILless often
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Changing culture is HARD!
1. determine your value system
2. define principles underpinned by your values
3. create objectives aligned to your business
4. be continually self reflective
5. do not accept mediocrity
(but if you want to do it anyway…)
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MANAGE
EXPECTATIONS!
YOUROWN
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Thank you!http://qualityremarks.com
@keithklain