1. 1. http://ile2409.blogspot.com/
2. 2. Hope, you enjoy my excellent accent without a slightest English Really appreciate your tolerance and help!
3. 3. PhD, MBA, etc Business trainer and management consultant since 1996, 13 countries 18 years of executive experience A Top-10 trainer in Russia, Ukraine, CIS Named as a Sales Guru and Management Guru by business magazines Awarded as one of the 25 Emerging Training Leaders 2013 by Training Magazine
4. 4. Trainers: Who conduct on-line training Participants/Buyers/Managers: Who participate in on-line training
5. 5. We want our on-line/traditional training to become an Integrated Learning Communication and Integrated Learning Experience
6. 6. Please open: http://ile2409.blogspot.com/ https://www.facebook.com/pages/ILE- Integrated-Learning- Experience/330637050440826
7. 7. At the first contact with the learner (website, letter, invitation) Now and at every step you need Learners AIDA: Attention, Interest, Desire, Action
8. 8. When the learners behavior changes Sow a thought, reap an action; sow an action, reap a habit; sow a habit, reap a character; sow a character, reap a destiny
9. 9. Behavior change driven by attitude, knowledge & skills upgrade Leading to KPI increase, then Leading to Sales and profit increase So what is bad training?
10. 10. Benchmark the results: Sales training: +up to 90% sales KPIs, Customer service training: +20% customer satisfaction (and loyalty) level Management skills training: +10-50% KPIs Technical training: +10-30% KPIs Do you want to do this for your company?
11. 11. Never? When the result is achieved
12. 12. What are the disadvantages that online webinar has over traditional training?
13. 13. Learner is/can be at his/her workplace All knowledge and attitude can be applied right now All the skills can be trained in real work All changes can happen during the training You can build the result step-by-step
14. 14. Is your training MULTI MEDIA? What communication/information media do your learners use and what percentage of these media do you use? What media is most trusted?
15. 15. WHAT DO YOU USE? HOW DO YOU USE IT? WHAT DO THEY GET? WHAT DO YOU ACHIEVE? Computer, cellphone/tablet, off-line sources E-mail, office programs, social media, video, chat, calls, videocalls, real-work exercises Read, write, select, vote, evaluate, watch the video, upload Prove the result: make decisions, comment, choose, upload documents, provide KPI numbers, 360-feedback, audio/video recording
16. 16. Involve; ask about their experience and make exercises relevant to their job; encourage, help to be motivated (simple tasks, variety, significant results, autonomy, feedback), link to the needs of praise and socialization, use competition; call for action Create a habit Get proof of the results
17. 17. Before During In between After
18. 18. x1024 How to manage your sales and profit boost? (October 27) Sales and Negotiation Yes-kit (November 10) Differentiated Management (November 24) Hands-on ILE development (December 8)
19. 19. (904) 477-9522 Text me your name and e-mail to get: Presentation and the AP Form Free registration to any/all ILE samples Online resources related to ILE samples bz@solutions2b.com Thank you!