creating a vip admissions and re-enrollment experience
DESCRIPTION
By Kathy HannonTRANSCRIPT
How to Provide a VIP Admissions & Re-Enrollment Experience for Your Families
Presented by: Kathy Hannon, Database and AdministrationRachel Ramos, Webmaster and Social Media Specialist
Leave Paper Behind! Take your
Admissions Process Online!
#bbcon #nomorepaper
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Improve the Parent experience.
Streamline your school’s processes.
Discover unique ways forms can be used
Questions and Answers
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What We’ll Cover in This Seminar
Are you still processing paper
Forms?
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Prospective Students and Families:
• Goal: Make Your First Interaction a Good One!
Returning Students:
• Goal: Reduce work and streamline processes for current families and your school!
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Challenges with paper Forms
For School Families:
• Inconvenient and Time Consuming
• Difficult to error-check
• Lost/Inaccurate Data
Challenges with paper Forms
For School Staff:
• Material Handling and Storage
• Communication Difficulty
• Wasted Hours and Costs
Improve & StreamlineWith Online Forms
Improve the parent experience by offering the
ability to apply and re-enroll online!
• Fast, Easy, Convenient
• Easy Fee Payment
• Instant Access to Their Submitted Forms
Streamline with online applications and
re-enrollment forms
• Build Forms Quickly and Easily
• Reduce Data Entry
• Accurate AND Current Data - Leverage truly integrated systems
• Easy Fee Collection
• Instant Access to Your Admissions Pipeline
Communication is Key!
Communicating With Families & Students
Best Practice Recommendations:
Create a Communication Plan
• Email, Website, Social Media
Communicate Deadlines
Offer Help Sessions for Parents
Train Key Personnel (Admissions, Business Office, Reception, Registrar, etc.)
• Deadlines
• Troubleshooting with parents
• How to access data
Benchmarking
Pursue School Interests – Parent Service
Review internal/external online processes
Parent Feedback Surveys
Continually Improve
The Many Uses for Online Forms
Student Directory Orders
Membership Forms
Transcript Requests
Lunch Orders
Uniform/Clothing Orders
Student Information Collection/Verification
Bus/Transportation Sign-up
Summer Camp Registration
Request Information/Online Inquiry
Enrollment Forms
Admissions Applications
Employment Applications
MANY OTHER USES FOR FORM DESIGN
The Possibilities
are Endless
Questions?
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Don’t forget to complete
a session survey! Each completed survey enters you into a drawing to win a
complimentary registration to bbcon 2015 in Austin, Texas*.
*Blackbaud reserves the right to change or withdraw this promotion at any time, without advance notice. Promotion has no cash value and may not be
exchanged, applied to, or combined with any other offer.
Are you pumped up and ready to go?
Holy Trinity Episcopal Academy
Mrs. Kathy Hannon
Systems and Database
Administrator
WWW.HTACADEMY.ORG
321-723-8323 X367
Mrs. Rachel Ramos
Webmaster and Social
Media Specialist
WWW.HTACADEMY.ORG
321-723-8323 X395