creating a staff development program some thoughts to facilitate our discussion presented by joanne...
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Creating A Creating A Staff Staff
Development Development Program Program
Some thoughts to facilitate our Some thoughts to facilitate our discussion discussion
Presented by Joanne TreppPresented by Joanne TreppAnne Arundel County Public Library Anne Arundel County Public Library
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Objectives Objectives • Begin to design a staff development
program• Or, a plan to fill a need in your staff
development program • Review Needs Assessment as part of
process• Discuss designing training to support
staff development• Don’t Worry, Be Happy
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For our purposes today….For our purposes today….• Staff Development Program = overall
format of staff development for your system/organization
• Staff Development Plan = individual pieces of the program
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What is a Staff Development What is a Staff Development Program?Program?
• Choose a spokesperson & facilitator
• Brainstorm definitions at your table
• Be ready to share top 1-2
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What is a Staff Development What is a Staff Development Program? Program?
• Program which guides & encourages employees to acquire knowledge, increase their Skills, & develop their abilities on a continuing basis
• Coordinated effort to help employees learn to do their jobs better
• Continuous improvement of the organization through the growth & development of the individual to increase the effectiveness of all staff
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Staff Development Staff Development ProgramsPrograms
Should include: • a mission statement• staff development policy• tie into strategic plan• accountability (administration –trainer(s)-
supervisor-individual)• acknowledge that creativity & play are
important for culture of learning • Evaluation methods
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Staff Development Staff Development Programs continued….Programs continued….
Consider :• Mentoring • Individual Professional Development
Workplan • How you will use Web 2.0
technologies• Ease of updating
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Categories of Staff Categories of Staff Development Development
• Orientation or Onboarding
• Skills Training
• Leadership Development
• Succession/Talent
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Steps to Create Organizational Steps to Create Organizational Staff Development ProgramsStaff Development Programs
• Needs Assessment
• Planning Programs
• Obtaining Trainers
• Evaluation
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Who Has a Plan? Who Has a Plan?
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Needs Assessment Needs Assessment • Three minute Stretch break• ½ of room stretch in place while
other half places up to three stickers by method(s) of Needs Assessment they have used
• Switch roles
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Needs AssessmentNeeds Assessment
• Focus groups • Questionnaires & Surveys (can be online
such as Zoomerang) • Interviews• Observation• Work Samples• Records & Reports • “Quick NA”
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Planning ProgramsPlanning Programs
• Address most widely expressed needs first
• Will you use yourself, staff member(s), outside expert,
• Choose model (train all, train-the-trainer model, instructor focused learning, independent learning, etc.)
• Online considerations add options
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Creating Learning Creating Learning Opportunities Opportunities
• Staff experts• Staff (train-the-trainer)• State library opportunities• Maryland Synchronous Trainers • Staff Development Coordinators'’ Wiki • Online opportunities • Professional organizations (MLA, ALA/PLA, ASTD, etc.) • Colleges/Community Colleges• Extension Service• EAP providers• Consultants• Community professionals • Job Shadowing • Job Exchanges
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Don’t Forget EvaluationDon’t Forget Evaluation• Was the message understood and
processed?• Did you reach all learning styles? • What suggestions were received to
enhance for the future?• Any feedback regarding additional
training needs? • Supervisors’ input is needed too
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Change is inevitableChange is inevitable
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Plan for Ease of Updating Plan for Ease of Updating • Choose spokesperson & facilitator
• At tables discuss ways to create a plan that will allow for easy updating
• Be prepared to share all unique ideas as we process out
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ResourcesResources• “Implementing a Staff Development Plan” Cal
Shepard, SOLINET• American Library Association/ Library
Administration &Management Division (ALA/LAMA) under HRS Resources
maintains Staff Development Clearinghouse • Continuing Library Education Network &
Exchange Roundtable (CLENE) at staging.ala.org/ala/chenert/clenert.cfr
• American Society for Training & Development (ASTD) www.astd.org
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Special Thanks to …..Special Thanks to …..• Terri Schell & her team from Harford
County Public Library • Jean Mantegna & her team from
Baltimore County Public Library • And all of you for your participation
and sharing!
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Don’t Worry, Be HappyDon’t Worry, Be Happy