creating a secure testing environment for distance education programs

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Creating a Secure Testing Environment for Distance Education Programs Michelle Cruz Sr. Graduate Program Associate Oregon Health and Sciences University Graduate Nursing Programs E-Mail: [email protected] Phone: 503-494-3378

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Page 1: Creating a Secure Testing Environment for Distance Education Programs

Creating a Secure Testing Environment for Distance Education Programs

 Michelle CruzSr. Graduate Program AssociateOregon Health and Sciences University Graduate Nursing ProgramsE-Mail: [email protected]: 503-494-3378

Page 2: Creating a Secure Testing Environment for Distance Education Programs

Webinar Abstract

Distance education programs become more popular, many institutions are left with the difficult task of assuring the fair, and secure assessment of their students. Common hurdles for assessing students within these types of programs include secure exam distribution, exam proctoring, and providing personalized performance feedback to students who don’t have traditional office hours as a remediation option. This presentation will provide insight on successful processes and troubleshooting plans put in place by the Oregon Health and Science University School of Nursing that have been helpful for their distance-education program.

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Objectives

History & Background Methods of course delivery Testing Polices Common security & evaluation concerns Utilizing ExamSoft & Best Practices Integrating and communicating feedback via

distance

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What is Distance Nursing Education? “Distance nursing education” means the provision of

nursing course(s) to students in settings physically separate from the faculty and the campus-based setting. Distance nursing education includes on-line and web-based portals, video-streaming, interactive television, and use of other electronic course delivery methods.

Oregon State Board of Nursing: Division 21;Pg 17

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Methods used for Distance Learning Webinars Blackboard or other academic platform (Sakai &

ExamSoft) Pre-recorded lectures (Camtasia relay, echo 360

personal capture) Supplementary reading and assignments

Synchronous lectures (Jabber, Echo 360, Skype for business, Adobe Connect) Live interaction

Clinical Evaluations (typhon)

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Oregon State Board of NursingDivision 21

Programs providing distance nursing education shall:

(a) Deliver the approved curriculum through learning activities designed to allow students to achieve stated learning outcomes or competencies;

(b) Provide learning activities that are sufficiently comprehensive to achieve stated program outcomes and competencies; and

(c) Support instructor-student interaction and meaningful student interaction.

Division 21 Page 17

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OHSU Exam Administration Policy Online exams that require proctoring include

multiple choice and short answer mid-term exams, final exams, and other exams that account for greater than 10 percent of a final course grade. Open book exams are included in this policy unless student collaboration is allowed during the examination period.

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OHSU Exam Administration Policy Cont. An OHSU student taking an online exam has three

choices for completing proctored exams: 1. Virtual proctoring: Use of Proctor U™ online 2. Face-to-face Proctoring: Select an approved proctor

who is present in the room while a student sits for an exam

3. Other service: Select another approved proctoring service

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Common Security and Evaluation Concerns

How do we ascertain that exams administered at a distance are secure?

How do we know if students are actually retaining the information they are taught?

What is the best way to gauge the level that our distance students are at vs. campus based students?

How do we evaluate a student without physically seeing their progress?

Page 10: Creating a Secure Testing Environment for Distance Education Programs

ExamSoft: Security Settings

Ability to administer exams at a distance Easy for student to download SoftTest disables the user from opening up any

browsers and exiting the exam Time restrictions can be used as well as other tools

that can help the student (ie. calculator, spell check)

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ExamSoft setting capabilities

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ExamSoft: Categorizing Questions Category Tool

Able to categorize questions at very detailed levels Created categories for topics studied throughout the

curriculum and divided those sections further

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Sample of Category function

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Closer look…

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Getting Started: Prep for Distance Exam Distance students must secure a proctor in their

respective locations Form filled out with proctor information and contact Faculty contacts proctors with expectations and

troubleshooting contact information Students always given the option to take exam with

the rest of the course (hybrid) All students required to take practice test prior to

sitting for midterm/final exam

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Tips for creating courses (within ExamSoft) We separate the distance students from the campus

based students when creating courses based on cohort in ExamSoft (works well for dual delivery courses when administering an exam)

You still have the ability to post a specific exam to more than one cohort Ability to change password to start for each cohort

(added security)

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Posting for specific cohorts

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Best Practices for Exam Day Release exam one week prior to have students

download ahead of time Have student and proctor contact information ready

just incase Be sure to communicate “Password to start” to all

proctors At the end of exam ensure student has uploaded

answer file correctly Try to avoid having an exam due on a Sunday!

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ExamSoft: Faculty Results

Grading and Summary Immediate feedback for faculty

Easy access to grading essays Ability to create reports based on students groups

(ie. Campus based vs. Distance student) Detailed summary reports

Item analysis At-risk students

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Detailed Summary Reports

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Posting for specific cohorts

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Campus Based vs. Distance Analytics in dual delivery course

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ExamSoft: Student Results

Student Feedback Faculty can release grades as soon as

students submit exam or delay access to results Modify what is released

Detailed strengths and opportunities summary for students Allows students to focus on specific

categories

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Strengths and Improvement Opportunities

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Connecting with Distance Students Asynchronously

Email Discussion forums (within course management

platform) Synchronously (via appointment or set office hours)

Jabber Adobe Connect Teleconference Skype (not secure connection)

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Application of results

Faculty can create material that can address areas where students need more direction. Case studies Live scenarios (labs during intensives) Placement in clinicals

Students able to self analyze their results and create a plan for better performance Work with Clinical advisor or preceptor Focus on really developing their knowledge base for a

specific category

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Why it works: Knowledge is Power Detailed analysis Identify discrepancies of distance vs FTF Assess retention Reporting Future course planning

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Overall Summary

History & Background Methods of course delivery Testing Polices Common security & evaluation concerns Utilizing ExamSoft & Best Practices Integrating and communicating feedback via

distance

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Questions??

Contact Information:

Michelle CruzSr. Graduate Program Specialist

Oregon Health and Sciences University Graduate Nursing ProgramsE-Mail: [email protected]

Phone: 503-494-3378