creating a patient centered medical home for persons ... · pdf filefor persons experiencing...
TRANSCRIPT
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Andrea Brooks HIV Services Administrator & PCMH Coordinator
Camillus Health Concern, Inc.
Creating a Patient Centered Medical Home for Persons Experiencing Homelessness in Miami
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How We Got To Be Who We Are Now
Overview
Next Steps
About Camillus Health Concern
Our PCMH Process
Our Patients ✓
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q Following the teachings and example of Jesus Christ, the mission of Camillus Health Concern is to provide Chris;an hospitality and respect for life through direct services of health care, outreach, counseling and case management to the poor and homeless of South Florida.
Camillus’ Mission Statement
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q Healthcare for the Homeless 330(h) since 1989 and was designated as a Federally Qualified Health Center (FQHC) in 1996
q Only free-‐standing, comprehensive Healthcare for the Homeless funded provider in Miami-‐Dade County
q Only agency in the county that exclusively provides healthcare for persons who are homeless.
Who We Are
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Services We Provide
q Adult Primary Care q Pediatric Health q Women’s Preven;ve q Oral Health q Medical Outreach
q HIV/AIDS Services q Behavioral Health q Case Management q Dental/Podiatry q Enabling Services
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Who We Serve
65%
18%
3% 15%
Miami's General Popula7on
Hispanic
Black
Asian/Other
White/Non-‐Hispanic
60% 23%
4% 13%
Miami's Homeless Popula7on
Hispanic
Black
Asian/Other
White/Non-‐Hispanic
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Who We Serve
q CHC’s Patients by the Numbers § 28,000+ encounters to 4,000+ Patients
M 75%
F 25%
Gender <18 5%
18+ 95%
Age
B 40%
O 10%
H 40%
W 10%
Race/Ethnicity
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q Talked to other CHC’s within Network § Seven (7) Florida Centers were “thinking about it”
q Conducted Self Assessment: NCQA has 6 Standards, 27 Elements, 149 Factors § Outcome: CHC was already compliant with most of the requirements
q EMR “Go Live” in February 2010
Patient Centered Medical Home Process
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q Some preliminary work was done through par;cipa;on in AETC’s Na;onal Center for HIV Care in Minority Communi;es (NCHCMC) HIV in Primary Care Project (March 2011) ü Empanelment ü 3rd Next Available Appointment ü Open Access ü Pa;ent Care Team Development (disease specific only)
Patient Centered Medical Home Process
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PCMH Project Coordinator Andrea Brooks Chief Medical Officer Ross Collazo, DO Director of Primary Care Services Javier Hiriart , MD
Clinical Services Administrator
Barbara Casero Pa7ent Services Administrator Jackie McBean Care Management Service Director (HCN) Jennifer Lamothe
Patient Centered Medical Home Process q Established Prac;ce Transforma;on Team
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q Weekly mee;ngs amongst Transforma;on Team q Shared folder for PCMH Documents q Monthly updates with all Staff q Departmental Mee;ngs q Staff & Pa;ent Surveys/Interviews
§ Formal and Informal
Patient Centered Medical Home Process
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q BPHC Supplemental Funding for PCMH Expansion § 2011-‐2012: PCMH Applica;on Process § Focused on Standard #1: Enhance Access & Con;nuity
o Access During Office Hours o Electronic Access (for Pa;ents)
q BPHC Supplemental Funding for PCMH Expansion § 2012-‐2013: Cervical Cancer Focus § Expansion of Women’s Health Program § Develop Self Care/Management Tools
Additional Steps
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Next Steps for Camillus Health
Develop Pa;ent Materials
Pa;ent Care Teams
Open Access
Schedule
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Andrea Brooks HIV Services Administrator & PCMH Coordinator
Camillus Health Concern, Inc. 336 NW 5th Street Miami, FL 33128
305.577.4840 x 415
[email protected] www.camillus.org
Thank You!