create schedules that satisfy employees and enhance their
TRANSCRIPT
DATASHEET
Workforce Dimensions
SchedulingCreate Schedules That Satisfy Employees and Enhance Their ExperienceUsing spreadsheets and semiautomated systems to schedule a diverse workforce often results in overstaffed or shorthanded shifts, excessive overtime, employee disengagement, and even compliance issues. How can you schedule the right person in the right place at the right time without overspending your budget or overworking your employees?
The Workforce Dimensions™ Scheduling solution takes the guesswork out of scheduling to help your organisation anticipate staffing needs, control labour costs, deliver exceptional customer service, improve workforce productivity, empower your employees, and more.
Key Benefits» CONTROL LABOUR COSTS
– Align staff coverage with fluctuating business demand, minimise wasteful overstaffing, and avoid unplanned overtime costs
– Project actual hours worked in real time and make proactive schedule adjustments using alerts
» DELIVER EXCEPTIONAL CUSTOMER SERVICE
– Align employees with customer demand to ensure the right people are always on the job
– Improve volume forecasting by analysing special events, pooling organisational data, and learning over time
The consumer-grade home screen experience lets managers easily see who is arriving, leaving, absent, and on break. The Manage Schedule tile provides a quick view of staff status and allows you to navigate to deeper detail when needed.
» IMPROVE WORKFORCE PRODUCTIVITY
– Ensure employees get enough rest between andduring shifts so they don’t burn out
– Schedule effective teams with a mix of employeeskills and experience
» EMPOWER YOUR EMPLOYEES
– Provide workers with convenient self-servicecapabilities from any device or location
– Enable employees to identify shift preferencesand availability — or easily swap shifts
Easily manage employee schedules
Home 21
My Profile
Michael Martin
Edit Profile
My NotificationsTotal Category
My Requests
Requests
Tasks
Recommendations
Conversations
5
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All Notifications
Manage Schedule05/12/2017 – Last Update 08:30
Starting [20]
Coleman-Br...08:00
Anderson-Wa...08:00
Leavitt, Igor08:00
Taking a Break [3]
Edwards, Mabel 07:00-08:15
Martin, Manny08:00-09:00
Petersen...08:00-08:30
Missing [4]
Jones, Mary07:00
Edwards, Howie07:00
Smith, Jess07:00
Leaving [2]
Miller, Steve08:00
Lawyer, Adam08:00
Full Schedule
My Time Off
Notify My Colleagues
Reason
Sick (40 Hours Available)
Sync with My Calendar
Submit Time
Start Date
11/06/2017
End Date
11/06/2017
Advanced Options
Manage Attendance
13Adams, Eliza (Verbal Warning) Go
Go
policy actions are required.
Go to Attendance
Go to Attendance Details for
Select an employee
Manage Leave of AbsenceEmployee
Adam, Eliza
Go
Go to Leave of Absence
My Full Schedule
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May 12–18, 2017
Memorial Day
13Thu
D8 (8h) / 09:00 - 17:00
D8 (8h) / 09:00 - 17:00
HR Training / Full Day
D8 (8h) / 09:00 - 17:00
D8 (8h) / 09:00 - 17:00
D8 (8h) / 09:00 - 17:00
D8 (8h) / 06:00 - 19:00 06:00 - 12:00 (6h) ...B/Store/Dept12:00 - 13:00 (1h) Break13:00 - 19:00 (6h) ...B/Store/Dept
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Manage Schedule05/12/2017 – Last Update 08:30
Taking a Break [3]
Edwards, Mabel 07:00-08:15
Martin, Manny08:00-09:00
Petersen...08:00-08:30
Missing [4]
Jones, Mary07:00
Edwards, Howie07:00
Smith, Jess07:00
Leaving [2]
Miller, Steve08:00
Lawyer, Adam08:00
Full Schedule
Scheduling
Utilising machine learning and advanced algorithms, forecasting in Workforce Dimensions is self-learning, extensible, and data-efficient. AIMEE improves volume forecasting by analysing special events, pooling data across the organisation, and learning over time. And by taking a more “intelligent” view of key business conditions, quality forecasts help improve scheduling accuracy by as much as 20 percent.
Shifting market conditions, location-specific needs, and business objectives can all impact customer demand and how labour should be aligned. By improving forecast accuracy, you can create best-fit schedules for your employees while adapting to changes in customer demand. Whatever your business, flexible forecasting can predict both high- and low-volume units so you can align labour to meet demand.
Accurate forecasting informs effective scheduling
Forecasting powered by AIMEE
Scheduling
The Workforce Dimensions mobile-first, responsive design lets you perform all scheduling and staffing capabilities on any mobile device. See who’s coming into work, who’s absent, and who may be available to cover a shift in an instant right from your smartphone.
The system features numerous schedule metrics that can analyse trends and projections before problems arise and provide detailed productivity measurements that proactively identify schedule inefficiencies. Here you can see visual indicators that depict Target Hours by employee. For workers with employment terms, the Target Hours metric helps you track and course-correct the difference between actual and target hours.
Analyse trends and projections proactively
Convenient mobile access
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Cole, Robert
Grace, Na...
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Martin, Do...
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Age: 15
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Scheduling
kronos.com.au© 2019 Kronos Incorporated. Kronos and the Kronos logo are registered trademarks and Workforce Innovation That Works is a trademark of Kronos Incorporated or a related company. Kronos Workforce Ready and Kronos Payroll Services are provided by and contracted with Kronos SaaShr, Inc., a wholly owned subsidiary of Kronos Incorporated. For a full list of Kronos trademarks, please visit the “trademarks” page at kronos.com. All other trademarks, if any, are property of their respective owners. All specifications are subject to change. All rights reserved. CV0848-AUS-v2
Put Workforce Dimensions to work for you:1300 132 742 | kronos.com.au/workforcedimensions
About Workforce DimensionsAt Kronos, we understand that great businesses are powered by great people, and we recognise the strategic advantage that the workforce can bring to your bottom line. That’s why we developed Workforce Dimensions — a totally new solution that reimagines what’s possible in modern workforce technology. Every dimension — the underlying technology, user experience, functionality, integration, data access, delivery, and support — is designed to help you optimise your most valuable resource: your people.
Gain real-time staffing visibility
Workforce Dimensions Scheduling provides staffing coverage visibility in real time. Over- and understaffing can be analysed numerically or graphically for making smarter staffing adjustments in the moment. Ensure you have the right number of employees in the right job roles at the right time to cover anticipated workload. And this valuable coverage information can be easily viewed within the main schedule view.
Cole, Robert
Grace, Na...
Lucasino, ...
Martin, Do...
Miller, Ste...
Edwards, ...
Doron, Per...
Bliss, Anna
Cole, Robe...
Flores, Lin...
Doron, Per...
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Lucasino, George
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Comments Cost SummaryMetrics Daily Coverage
CountView All jobsJob DayTime Span 10:10pmApply
.../Store 101/Cashier
.../Store 101/Stockroom
.../Store 101/Greeter
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Loaded: 3:30pCurrent Schedule Period All Home LocationsView by Employee
ShareShow /Hide
Sorting ToolsQuickActions
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Schedule 48
GenerateSchedule
OnlineReports
SaveTableView
9a - 5p
9a - 5p
Cole, Robert
Grace, Na...
Lucasino, ...
Martin, Do...
Miller, Ste...
Edwards, ...
Doron, Per...
Bliss, Anna
Cole, Robe...
Flores, Lin...
Doron, Per...
Bliss, An...
Milian, C...
Name [0/1249]
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04 08 1612 2000
Fri 04/10
04 08 1612 2000
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04 08 1612 2000
Sun 04/12
04 08 1612 2000
Lucasino, George
CFTML 9a - 5pSick
Comments Cost SummaryMetrics Daily Coverage
CountView All jobsJob DayTime Span 10:10pmApply
.../Store 101/Cashier
.../Store 101/Stockroom
.../Store 101/Greeter
.../Store 102/Cashier
.../Store 102/Stockroom
.../Store 102/Greeter
5/5
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Loaded: 3:30pCurrent Schedule Period All Home LocationsView by Employee
ShareShow /Hide
Sorting ToolsQuickActions
Legend
Schedule 48
GenerateSchedule
OnlineReports
SaveTableView
9a - 5p
9a - 5p
Cole, Robert
Lucasino, ...
Martin, Do...
Miller, Ste...
Edwards, ...
Doron, Per...
Bliss, An...
Milian, C...
9a - 5p
9a - 5p 9a - 5p
9a - 5p
9a - 5p
CFTMLSick
9a - 5p
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CFTMLSick
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9a - 5p
9a - 5p
9a - 5p
9a - 5p
9a - 5p
9a - 5p
9a - 5p9a - 5p
Lucasino, George
CFTML 9a - 5pSick
Comments Cost SummaryMetrics Daily Coverage
CountView All jobsJob DayTime Span 10:10pmApply
.../Store 101/Cashier
.../Store 101/Stockroom
.../Store 101/Greeter
.../Store 102/Cashier
.../Store 102/Stockroom
.../Store 102/Greeter
5/5
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4/6
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Available PackagesScheduling Advanced scheduling Advanced planning and scheduling
Provides robust tools for managers to create, view, and maintain employee schedules
Allows managers to view employee availability, skills, and certifications
Enables employees to submit availability and swap shift requests
+ Provides intelligence, rule checking, and coverage functionality
+ Leverages algorithms that let managers build best-fit schedules
+ Helps managers balance resources, use labour effectively, and follow rules
+ Offers the tools to enhance workforceplans and generate ideal schedules
+ Provides enhanced insight and a rangeof definable metrics based on your data
+ Leverages machine learning and reimaginedvertical extensions for better forecasting
Automation