create schedules that satisfy employees and enhance their

4
DATASHEET Workforce Dimensions Scheduling Create Schedules That Satisfy Employees and Enhance Their Experience Using spreadsheets and semiautomated systems to schedule a diverse workforce often results in overstaffed or shorthanded shifts, excessive overtime, employee disengagement, and even compliance issues. How can you schedule the right person in the right place at the right time without overspending your budget or overworking your employees? The Workforce Dimensions Scheduling solution takes the guesswork out of scheduling to help your organisation anticipate staffing needs, control labour costs, deliver exceptional customer service, improve workforce productivity, empower your employees, and more. Key Benefits » CONTROL LABOUR COSTS Align staff coverage with fluctuating business demand, minimise wasteful overstaffing, and avoid unplanned overtime costs Project actual hours worked in real time and make proactive schedule adjustments using alerts » DELIVER EXCEPTIONAL CUSTOMER SERVICE Align employees with customer demand to ensure the right people are always on the job Improve volume forecasting by analysing special events, pooling organisational data, and learning over time The consumer-grade home screen experience lets managers easily see who is arriving, leaving, absent, and on break. The Manage Schedule tile provides a quick view of staff status and allows you to navigate to deeper detail when needed. » IMPROVE WORKFORCE PRODUCTIVITY Ensure employees get enough rest between and during shifts so they don’t burn out Schedule effective teams with a mix of employee skills and experience » EMPOWER YOUR EMPLOYEES Provide workers with convenient self-service capabilities from any device or location Enable employees to identify shift preferences and availability — or easily swap shifts Easily manage employee schedules Home My Profile Michael Martin Edit Profile My Notifications Total Category My Requests Requests Tasks Recommendations Conversations 5 10 3 5 2 All Notifications Manage Schedule 05/12/2017 – Last Update 08:30 Starting [20] Coleman-Br... 08:00 Anderson-Wa... 08:00 Leavitt, Igor 08:00 Taking a Break [3] Edwards, Mabel 07:00-08:15 Martin, Manny 08:00-09:00 Petersen... 08:00-08:30 Missing [4] Jones, Mary 07:00 Edwards, Howie 07:00 Smith, Jess 07:00 Leaving [2] Miller, Steve 08:00 Lawyer, Adam 08:00 My Time Off Notify My Colleagues Reason Sick (40 Hours Available) Sync with My Calendar Submit Time Start Date 11/06/2017 Manage Attendance 13 Adams, Eliza (Verbal Warning) policy actions are required. Go to Attendance Details for Select an employee Fri 14 Sat 15 May 12–18, 2017 13 Thu HR Training / Full Day D8 (8h) / 09:00 - 17:00 D8 (8h) / 09:00 - 17:00 D8 (8h) / 09:00 - 17:00 D8 (8h) / 06:00 - 19:00 06:00 - 12:00 (6h) ...B/Store/Dept 12:00 - 13:00 (1h) Break 13:00 - 19:00 (6h) ...B/Store/Dept Open Shifts [2] Wed 12 My Schedule Manage Schedule 05/12/2017 – Last Update 08:30 Taking a Break [3] Edwards, Mabel 07:00-08:15 Martin, Manny 08:00-09:00 Petersen... 08:00-08:30 Missing [4] Jones, Mary 07:00 Edwards, Howie 07:00 Smith, Jess 07:00 Leaving [2] Miller, Steve 08:00 Lawyer, Adam 08:00 Full Schedule

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Page 1: Create Schedules That Satisfy Employees and Enhance Their

DATASHEET

Workforce Dimensions

SchedulingCreate Schedules That Satisfy Employees and Enhance Their ExperienceUsing spreadsheets and semiautomated systems to schedule a diverse workforce often results in overstaffed or shorthanded shifts, excessive overtime, employee disengagement, and even compliance issues. How can you schedule the right person in the right place at the right time without overspending your budget or overworking your employees?

The Workforce Dimensions™ Scheduling solution takes the guesswork out of scheduling to help your organisation anticipate staffing needs, control labour costs, deliver exceptional customer service, improve workforce productivity, empower your employees, and more.

Key Benefits» CONTROL LABOUR COSTS

– Align staff coverage with fluctuating business demand, minimise wasteful overstaffing, and avoid unplanned overtime costs

– Project actual hours worked in real time and make proactive schedule adjustments using alerts

» DELIVER EXCEPTIONAL CUSTOMER SERVICE

– Align employees with customer demand to ensure the right people are always on the job

– Improve volume forecasting by analysing special events, pooling organisational data, and learning over time

The consumer-grade home screen experience lets managers easily see who is arriving, leaving, absent, and on break. The Manage Schedule tile provides a quick view of staff status and allows you to navigate to deeper detail when needed.

» IMPROVE WORKFORCE PRODUCTIVITY

– Ensure employees get enough rest between andduring shifts so they don’t burn out

– Schedule effective teams with a mix of employeeskills and experience

» EMPOWER YOUR EMPLOYEES

– Provide workers with convenient self-servicecapabilities from any device or location

– Enable employees to identify shift preferencesand availability — or easily swap shifts

Easily manage employee schedules

Home 21

My Profile

Michael Martin

Edit Profile

My NotificationsTotal Category

My Requests

Requests

Tasks

Recommendations

Conversations

5

10

3

5

2

All Notifications

Manage Schedule05/12/2017 – Last Update 08:30

Starting [20]

Coleman-Br...08:00

Anderson-Wa...08:00

Leavitt, Igor08:00

Taking a Break [3]

Edwards, Mabel 07:00-08:15

Martin, Manny08:00-09:00

Petersen...08:00-08:30

Missing [4]

Jones, Mary07:00

Edwards, Howie07:00

Smith, Jess07:00

Leaving [2]

Miller, Steve08:00

Lawyer, Adam08:00

Full Schedule

My Time Off

Notify My Colleagues

Reason

Sick (40 Hours Available)

Sync with My Calendar

Submit Time

Start Date

11/06/2017

End Date

11/06/2017

Advanced Options

Manage Attendance

13Adams, Eliza (Verbal Warning) Go

Go

policy actions are required.

Go to Attendance

Go to Attendance Details for

Select an employee

Manage Leave of AbsenceEmployee

Adam, Eliza

Go

Go to Leave of Absence

My Full Schedule

Fri14Sat

15Sun

16Mon

17Tue

18

May 12–18, 2017

Memorial Day

13Thu

D8 (8h) / 09:00 - 17:00

D8 (8h) / 09:00 - 17:00

HR Training / Full Day

D8 (8h) / 09:00 - 17:00

D8 (8h) / 09:00 - 17:00

D8 (8h) / 09:00 - 17:00

D8 (8h) / 06:00 - 19:00 06:00 - 12:00 (6h) ...B/Store/Dept12:00 - 13:00 (1h) Break13:00 - 19:00 (6h) ...B/Store/Dept

Open Shifts [2]

12Wed

12

My Schedule

Totals by Paycode

Pay

code

s

Regular

Hours Wages

Safety

Jury duty

Sick

Overtime

0 10 20 30 40

38:30

12:00

7:30

5:00

4:00

Manage Schedule05/12/2017 – Last Update 08:30

Taking a Break [3]

Edwards, Mabel 07:00-08:15

Martin, Manny08:00-09:00

Petersen...08:00-08:30

Missing [4]

Jones, Mary07:00

Edwards, Howie07:00

Smith, Jess07:00

Leaving [2]

Miller, Steve08:00

Lawyer, Adam08:00

Full Schedule

Page 2: Create Schedules That Satisfy Employees and Enhance Their

Scheduling

Utilising machine learning and advanced algorithms, forecasting in Workforce Dimensions is self-learning, extensible, and data-efficient. AIMEE improves volume forecasting by analysing special events, pooling data across the organisation, and learning over time. And by taking a more “intelligent” view of key business conditions, quality forecasts help improve scheduling accuracy by as much as 20 percent.

Shifting market conditions, location-specific needs, and business objectives can all impact customer demand and how labour should be aligned. By improving forecast accuracy, you can create best-fit schedules for your employees while adapting to changes in customer demand. Whatever your business, flexible forecasting can predict both high- and low-volume units so you can align labour to meet demand.

Accurate forecasting informs effective scheduling

Forecasting powered by AIMEE

Page 3: Create Schedules That Satisfy Employees and Enhance Their

Scheduling

The Workforce Dimensions mobile-first, responsive design lets you perform all scheduling and staffing capabilities on any mobile device. See who’s coming into work, who’s absent, and who may be available to cover a shift in an instant right from your smartphone.

The system features numerous schedule metrics that can analyse trends and projections before problems arise and provide detailed productivity measurements that proactively identify schedule inefficiencies. Here you can see visual indicators that depict Target Hours by employee. For workers with employment terms, the Target Hours metric helps you track and course-correct the difference between actual and target hours.

Analyse trends and projections proactively

Convenient mobile access

07/03/2017-07/17/2017

07/03/2017-07/17/2017

07/03/2017-07/17/2017

07/03/2017-07/17/2017

08/26/2017

Cole, Robert

Grace, Na...

Lucasino, ...

Martin, Do...

Miller, Ste...

Edwards, ...

Doron, Per...

Bliss, Anna

Cole, Robe...

Flores, Lin...

Doron, Per...

Bliss, An...

Inactive 4/23-4/25/...

Age: 15

Milian, C...Sick

9a - 5p

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Mon 04/06

04 08 1612 20

04/06 - 04/12 04/13 - 04/19 04/20 - 04/26 04/27 - 05/03

Tue 04/07

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Sun 04/12

04 08 1612 2000Name [0/1249]

Loaded: 3:30pCurrent Schedule Period All Home LocationsView by Employee

ShareOnlineReports

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Schedule 48

SaveTableView

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Schedule 48

Tue 04/06

Open Shifts [2] 2

Bliss, Anna

Cole, Robe...

Flores, Lin...

Grace, Na...

Lucasino, ...

Martin, Do...

Doron, Per...

Name [0/1249]

View by Employee

Page 4: Create Schedules That Satisfy Employees and Enhance Their

Scheduling

kronos.com.au© 2019 Kronos Incorporated. Kronos and the Kronos logo are registered trademarks and Workforce Innovation That Works is a trademark of Kronos Incorporated or a related company. Kronos Workforce Ready and Kronos Payroll Services are provided by and contracted with Kronos SaaShr, Inc., a wholly owned subsidiary of Kronos Incorporated. For a full list of Kronos trademarks, please visit the “trademarks” page at kronos.com. All other trademarks, if any, are property of their respective owners. All specifications are subject to change. All rights reserved. CV0848-AUS-v2

Put Workforce Dimensions to work for you:1300 132 742 | kronos.com.au/workforcedimensions

About Workforce DimensionsAt Kronos, we understand that great businesses are powered by great people, and we recognise the strategic advantage that the workforce can bring to your bottom line. That’s why we developed Workforce Dimensions — a totally new solution that reimagines what’s possible in modern workforce technology. Every dimension — the underlying technology, user experience, functionality, integration, data access, delivery, and support — is designed to help you optimise your most valuable resource: your people.

Gain real-time staffing visibility

Workforce Dimensions Scheduling provides staffing coverage visibility in real time. Over- and understaffing can be analysed numerically or graphically for making smarter staffing adjustments in the moment. Ensure you have the right number of employees in the right job roles at the right time to cover anticipated workload. And this valuable coverage information can be easily viewed within the main schedule view.

Cole, Robert

Grace, Na...

Lucasino, ...

Martin, Do...

Miller, Ste...

Edwards, ...

Doron, Per...

Bliss, Anna

Cole, Robe...

Flores, Lin...

Doron, Per...

Bliss, An...

Milian, C...

Name [0/1249]

9a - 5p

9a - 5p 9a - 5p

9a - 5p

9a - 5p

CFTMLSick

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CFTMLSick

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CFTMLSick

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9a - 5p9a - 5p

Mon 04/06

04 08 1612 20

04/06 - 04/12 04/13 - 04/19 04/20 - 04/26 04/27 - 05/03

Tue 04/07

04 08 1612 2000

Wed 04/08

04 08 1612 2000

Thu 04/09

04 08 1612 2000

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Sat 04/11

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Sun 04/12

04 08 1612 2000

Lucasino, George

CFTML 9a - 5pSick

Comments Cost SummaryMetrics Daily Coverage

CountView All jobsJob DayTime Span 10:10pmApply

.../Store 101/Cashier

.../Store 101/Stockroom

.../Store 101/Greeter

.../Store 102/Cashier

.../Store 102/Stockroom

.../Store 102/Greeter

5/5

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Loaded: 3:30pCurrent Schedule Period All Home LocationsView by Employee

ShareShow /Hide

Sorting ToolsQuickActions

Legend

Schedule 48

GenerateSchedule

OnlineReports

SaveTableView

9a - 5p

9a - 5p

Cole, Robert

Grace, Na...

Lucasino, ...

Martin, Do...

Miller, Ste...

Edwards, ...

Doron, Per...

Bliss, Anna

Cole, Robe...

Flores, Lin...

Doron, Per...

Bliss, An...

Milian, C...

Name [0/1249]

9a - 5p

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Mon 04/06

04 08 1612 20

04/06 - 04/12 04/13 - 04/19 04/20 - 04/26 04/27 - 05/03

Tue 04/07

04 08 1612 2000

Wed 04/08

04 08 1612 2000

Thu 04/09

04 08 1612 2000

Fri 04/10

04 08 1612 2000

Sat 04/11

04 08 1612 2000

Sun 04/12

04 08 1612 2000

Lucasino, George

CFTML 9a - 5pSick

Comments Cost SummaryMetrics Daily Coverage

CountView All jobsJob DayTime Span 10:10pmApply

.../Store 101/Cashier

.../Store 101/Stockroom

.../Store 101/Greeter

.../Store 102/Cashier

.../Store 102/Stockroom

.../Store 102/Greeter

5/5

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Loaded: 3:30pCurrent Schedule Period All Home LocationsView by Employee

ShareShow /Hide

Sorting ToolsQuickActions

Legend

Schedule 48

GenerateSchedule

OnlineReports

SaveTableView

9a - 5p

9a - 5p

Cole, Robert

Lucasino, ...

Martin, Do...

Miller, Ste...

Edwards, ...

Doron, Per...

Bliss, An...

Milian, C...

9a - 5p

9a - 5p 9a - 5p

9a - 5p

9a - 5p

CFTMLSick

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9a - 5p

9a - 5p

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CFTMLSick

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9a - 5p

9a - 5p

9a - 5p

9a - 5p

9a - 5p9a - 5p

Lucasino, George

CFTML 9a - 5pSick

Comments Cost SummaryMetrics Daily Coverage

CountView All jobsJob DayTime Span 10:10pmApply

.../Store 101/Cashier

.../Store 101/Stockroom

.../Store 101/Greeter

.../Store 102/Cashier

.../Store 102/Stockroom

.../Store 102/Greeter

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Available PackagesScheduling Advanced scheduling Advanced planning and scheduling

Provides robust tools for managers to create, view, and maintain employee schedules

Allows managers to view employee availability, skills, and certifications

Enables employees to submit availability and swap shift requests

+ Provides intelligence, rule checking, and coverage functionality

+ Leverages algorithms that let managers build best-fit schedules

+ Helps managers balance resources, use labour effectively, and follow rules

+ Offers the tools to enhance workforceplans and generate ideal schedules

+ Provides enhanced insight and a rangeof definable metrics based on your data

+ Leverages machine learning and reimaginedvertical extensions for better forecasting

Automation