create a credit memo - calstrs.com
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CALSTRS HOW Will YOU SPEND YOUR FUTURE?
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List of Invoices
List of Invo ices and Credit Memos
~ Communication and Collaboration
Please note, the pending invoiced amount is only reflective of invoices submitted via the Supplier Self-Service Portal
Supplier Self-S.rvlces
► List of Invoices
List of Invoices and Credit Memos
Number
9100000847
Name
ABC March SefVices
Home I Find I Help I F AO I Log off
~ Communication and Collaboration
Please note, the pending invoiced amount is only reflective of invoices submitted via the Supplier Seit-Service Portal
I & Print !I Download j 'i,, Type
~ <
Number
19100000847
Name
ABC March Services
~ I Personalil.e I SAP Store I bll!l.Qll
Date
04/22/2021
Date
04/2212021
Status
Document Sent
Status
Document Sent
Gross Price
100.00 USD
Gross Price
100,00 USD
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Creating a Credit Memo for an Invoice in the SUS Portal 1) Navigate to the Invoices and Credit Memos tab.
2) The system will display a list of previously submitted invoices and credit memos.
3) Identify the invoice you would like to reduce or zero out via a credit memo. Click the Invoice number to display the invoice. For this example, we will click invoice 9100000847.
CALSTRS HOW Will YOU SPEND YOUR FUTURE?
Supplier Self-Services Home I Find I Help I FAQ I Log off
► Ust of Invoices > Display Invoice
Dis la Invoice: 9100000847
I Set Sta~ ! ID Copy l~ e Credit M~ I ~ play Document F§j I I <!a Print II Download I ~ Communication and Collaboration
~ General Information
Basic Data
Number:
Name:
Date:
External Reference No.:
Status:
Status (New):
Unplanned Delivery Costs:
~ Item Overview
Number
10
Description
Semces
~ General Information
Basic Data
Number.
Name:
Date:
J External Reference No.:f Status:
Status (New):
Unplanned Delivery Costs:
9100000847
ABC March Services
04/22/2021
00000000002000002773
Document Sent
Accepted by Customer
9100000847
ABC March Services
04/22/2021
00000000002000002773
Document Sent
Accepled by Customer
0,00 USO
Product
0,00 USO
Quantity Net Value
Terms of Payment
Payment in Days
45
Tax
100,000Activ.unit 100,00USD Not Valid
Net Value
Unplanned Delivery Costs
Tax
Gross Price
Terms of Payment
Payment in Days
45
Discount in %
0,000
0,000
El
El X
El X
External Refer.. . Purchase Orde ...
2000002773
100.00 USO
0,00 USO
0,00 USO
100,00 USO
Discount in %
0,000
0,000
El X
4) The system displays the invoice details.
5) Verify the invoice is for the Purchase Order you wish to edit. The External Reference No. will display the purchase order.
CALSTRS HOW Will YOU SPEND YOUR FUTURE?
Supplier Self-Service!I Home I F;nd I Help I FAQ I log off
► Ust of Invoices > Display Invoice
Dis la Invoice: 9100000847
I Set Status 11 ltl Copy I Create Credit Memo ~ Y Document Fl~ l @@I Download I ~ Communication and Collaboration
~ General Information
Basic Data
Number:
Name:
Date:
External Reference No.:
Status:
Status (New):
Unplanned Delivery Costs:
.:__ij General Information
Basic Data
Number:
Name:
Date:
External Reference No.:
Status:
Unplanned Delivery Costs:
~ Item Overview
I Update Pr;ces I - %>
Number Description
10 Sel'Vices
9100000847
ABC March Services
04/2212021
00000000002000002773
Document Sent
Accepted by Customer
9100000848
ABC March Services
04/2212021
00000000002000002773
In Process
Product
0,00 USO
0,00 USD
Quantity
100,000
Terms of Payment
Payment in Days
45
Terms of Payment
Payment in Days
45
Unit of Measure Net Value Tax
Activ.unit 100,00USD Not Valid
Net Value
Unplanned Delivery Costs
Tax
Gross Price
~
Discount in %
0,000
0,000
Discount in %
0,000
0,000
External .. Purchas ...
2000002 ..
100,00 USD
0,00 USO
0,00 USO
100,00 USO
El X
El X
El X
0
6) Select the Create Credit Memo button.
7) The Edit Credit Memo screen will be displayed and will default to the full invoice amount. Scroll down to review the credit memo and adjust the Quantity field on the credit memo if needed. The amount should be a positive number and will reduce the invoice amount accordingly.
CALSTRS HOW Will YOU SPEND YOUR FUTURE?
Supplier Self-8eivlces Home I Find I Help I F AO I Log off
► List of Invoices > Display lnvotee > Edit Credit Memo
Edit Credit Memo: 9100000848
Send Save I Cancel ! 1 I Update Prices I 1 \ & Print 11 Download I
~ Communication and Collaboration I:"] X
Message to Purchaser
Attachments
(ff) Add Attachment
D No Attachments Available
Supplier Self-8eivlces Home I Find I Help I FAQ I Log off
► List of lnvotCes > Display lnvotee > Display Credit Memo
D Info: Your changes have been adopted successfully
Disp lay Credit Memo : 9100000848
JsetStatus l l Dis la Document Flow ll&Print ll oownload j
..:Jj Communication and Collaboration
8) Once your review is complete, scroll up to click the Send button to submit the Credit Memo.
9) A message will display showing the Credit Memo was successfully sent to CalSTRS. It is good practice to notify your contract manager if you submitted a Credit Memo. This enables the Contract Manager to keep current records of activity related to your vendor account.