craig maynard jingyang lin - cisco · data center transformation: emerging trends and customer...
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CISCO CONNECT 2018 . IT’S ALL YOU
CISCO CONNECT 2018 . IT’S ALL YOU
Data Center Transformation: Emerging trends and Customer perspectives Craig Maynard Director - Data Center - APJ Jingyang Lin Account Manager - Singapore
CISCO CONNECT 2018 . IT’S ALL YOU CISCO CONNECT 2018 . IT’S ALL YOU
Digitisation - Driving change
CISCO CONNECT 2018 . IT’S ALL YOU
C97-739634-00 © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
30,000+ Application developers.
More software developers than Google,
a d ore tech ologists tha Microsoft…
7200+ Apps. 32 data centers.
CISCO CONNECT 2018 . IT’S ALL YOU CISCO CONNECT 2018 . IT’S ALL YOU
66% Switched brands due to poor
customer service *
80% Retail purchases in
physical stores ***
86% will pay more for a better
customer experience ****
55% of US consumers look up
product information on mobile **
* Accenture Consumer Pulse Survey ** Forrester Retail Report *** McKinsey Future of Retail Article **** Oracle Customer Impact Report
3D Virtual Reality
Concierge Assistance
Store Experience at Home
Amazon Dash Button, Echo,
HoloLens – Augmented Reality
Automated Retail Fulfillment
Real-Time Individualized
Manufacturing and Delivery
Reimagine Digital Retail - Rebecca Minkoff NYC
CISCO CONNECT 2018 . IT’S ALL YOU
80% Employees use software not
cleared by IT.
Study by Stratecast and Frost & Sullivan
83% IT Staff admit to using
unsanctioned software
and services.
8% Enterprises understand
impact of Shadow IT.
C97-739634-00 © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
CISCO CONNECT 2018 . IT’S ALL YOU
Will use
multiple
clouds 84% 73%
Have a hybrid
cloud strategy 81% Evaluating or
using
public cloud
CISCO CONNECT 2018 . IT’S ALL YOU CISCO CONNECT 2018 . IT’S ALL YOU
Application
Evolution
Management
& Operations
Workload
Locations
IT
On Prem
Legacy
DevOps Public
Mobile
Hybrid
Micro
Services
App
Dev
“50% Fortune500 companies are expected to no longer exist within 10 yrs”
Impact of Digital Transformation on DC and Clouds
CISCO CONNECT 2018 . IT’S ALL YOU
Challenges for IT
New apps
Average enterprise has
at least 13 cloud-native business
apps
Complexity
New users
20M developers today
growing to 25M by
2020
Compliance
New attack surfaces
6 months to
detect breach3
Compromise
CISCO CONNECT 2018 . IT’S ALL YOU
App is the new business
Multicloud is the new Data Center
Developer is the new Customer
C97-739634-00 © 2017 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
CISCO CONNECT 2018 . IT’S ALL YOU
Is your Data Center doing what you intend?
CISCO CONNECT 2018 . IT’S ALL YOU
Discussion with Jingyang Lin
What are your customers looking for?
CISCO CONNECT 2018 . IT’S ALL YOU
The Intent Cycle
Adapt
Learn
Protect
APP