cr elc108370 corrigendum 3 e-district

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Electronics Corporation of Tamil Nadu (ELCOT), Chennai-35

Selection of SI for State-Wide Roll-Out of e-District MMP

Ref No: ELCOT/EG/472/SI-for-e-District /14-15

Corrigendum-3 dated 11th November 2014

Please note that the Corrigendum document is part of the Tender document. The Bidders are requested to

sign and stamp the copy of the Corrigendum and enclose with Technical Bid without fail.

Due for Bid Submission: 20th November 2014 @03:00 PM

Technical Bid Opening: 20th November 2014 @03:30 PM

Venue: ELCOT, Nandanam, Chennai -35

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1 Clarifications to Pre-bid queries

1.1 Volume-I

# Section Clause Page Actual Clause in RFP Clarification Sought Response

1. Introduc

tion 1 6

Under the e-District MMP

Roll-out, System Integrator

will be responsible for

providing a comprehensive

solution towards Supply,

Installation, Development,

Integration, Commissioning,

Management & Maintenance

of Application and Computing

Infrastructure along with

training pertaining to e-

District in various States

Would a detailed functional

requirements be shared by ELCOT

with the SI's for building the

eDistrict Application or would that

be completely be dependent on the

requirement study & analysis phase.

The SI shall carry-out detailed

systems study and prepare the

required documents

2. 1 II 6

Electronics Corporation of

Tamil Nadu (ELCOT) invites

the eligible parties (hereafter

referred as “Bidder”)……….

Consortium of maximum two

companies may be allowed The clause remains intact

3. 2 4 7

An EMD amount of INR

20,00,000 (Rupees Twenty

lakhs only) may be paid by

way of DD drawn in favour of

“ELCOT, Chennai – 35”,

payable at Chennai, and the

Kindly consider option of Bank

Guarantee (BG) from any

Nationalised/ Commercial/

Scheduled Bank for EMD of Rs.20

Lakhs.

The clause remains intact

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instrument should be

submitted in the pre-

qualification proposal.

4. 5.6.3

17

Existing Implementing

Agencies which do not get

their e-District Application

Software for their respective

Pilot States/UTs certified by

STQC will NOT be eligible to

participate in the bidding

process for that State / UT

under the National Rollout of

the Scheme.

Do share more details on this clause.

If bidder proposes to replicate

a similar eDistrict application

done at any other state and if

such application is still NOT

certified by STQC then the

same may not be used for this

project

5. 6.1 3 20

Document: Certificate from

Statutory Auditor ascertaining

Turnover from IT System

Integration (SI) services for

the last 3 years for the Bidder

Kindly modify the requirement to:

Certificate from Statutory Auditor or

Chartered Accountant ascertaining

Turnover from IT System

Integration (SI) services for the last

3 years for the Bidder


6.

6

Criteria

for

Evaluati

on

6.1 Pre-

Qualifica

tion

Criteria

20

2. e-District Application

Development a. Requirement

Study & analysis b. SRS

Preparation & sign-off c.

Design & Development d.

Internal Testing e. User

Acceptance Testing f. Pilot

Would a detailed functional

requirements be shared by ELCOT

with the SI's for building the

eDistrict Application or would that

be completely be dependent on the

requirement study & analysis phase.

Basic FRS has been given in

Volume II of the RFP &

detailed requirement study for

application-service specific

requirements is part of the

scope of the SI

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Implementation & sign-off g.

Security & Performance Audit

h. Roll-out & sign-off

7. 6.1 2 20

SI Services should include

“Application Development”

along with any 3 of the

following services through a

single project with the same

client:

Since Ricoh IT services are fast

emerging Business Unit under

RICOH umbrella, and have executed

quality projects in the resent past for

IT Infrastructure including

application development and

maintained with the Quality and

Process drawn under CMMi3 Level

and ISO 27001 benchmark. In this

regards we would request the

Department to consider our recent

projects.


8. 6.1 2 20

One project with IT SI

experience with work order

dated before 31st March 2009

corresponding work orders

confirming year and Area of

activity.

We would request the Department

to amend to = One project with IT SI

Turnkey project with Work order in

the Last 3 years


9. 6.1 6 21

Bidder should have a

minimum number of 300 IT

technically qualified

professional Staff as on 31st

March, 2014 on its rolls in


Document: A self-certified letter

signed by the company

secretary/statutory auditor/

authorised signatory for number of


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India.

Document: A self-certified

letter signed by the company

secretary/statutory auditor for

number of technically

qualified professionals in the

rolls of the bidder’s

organization in India as on

31st march 2014

technically qualified professionals in

the rolls of the bidder’s organization

in India as on 31st march 2014

10. 6.1 4 20, 21

Document: Certificate from

the Statutory Auditor

ascertaining Net worth for the

last audited Financial Year


Certificate from the Statutory

Auditor or Chartered Accountant

ascertaining Net worth for the last

audited Financial Year


11.

6.1 Pre-

Qualific

ation

Criteria

9. Bidder

should

be

minimu

m CMMi

Level V

22 Bidder should be minimum

CMMi Level 5 Request change to CMMi Level 3 The clause remains intact

12. 6.2 1A 24

System Integration projects:

The bidder should submit

THREE projects and provide

client references for successful

completion/ongoing of an

integrated turnkey project for


The bidder should submit THREE

projects and provide client

references for successful

completion/ongoing of an integrated

turnkey project for any Government


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any Government

Department/PSUs/

Boards/Local Bodies/

Undertakings in India

comprising of

- Application software

development

- Supply & Commissioning of

IT Compute Infrastructure

(Data Centre Infrastructure)

- Hardware supply &

commissioning

- O&M phase for maintaining

all of the above.

Department/PSUs/ Boards/Local

Bodies/ Undertakings in India or

International comprising of

- Application software development

- Supply & Commissioning of IT

Compute Infrastructure (Data

Centre Infrastructure)

- Hardware supply & commissioning

- O&M phase for maintaining all of

the above.

13. 6.2 1B 24


management: The Bidder

should submit THREE



completion/ongoing that

clearly mentions the scope of

IT compute Infrastructure

supply & commissioning for

any Government

Department/PSUs/Boards/Lo

cal Bodies/ Undertakings in



management: The Bidder should

submit THREE projects and provide


completion/ongoing that clearly

mentions the scope of IT compute

Infrastructure supply &

commissioning for any Government

Department/PSUs/Boards/Local

Bodies/ Undertakings in India or

International


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India

14.

6.2

Technic

al

Qualific

ation

Criteria

Past

Experien

ce of the

respondi

ng firm

24 A. System Integration projects

Some of the Govt projects under

PPP are on BOOT Model, and will

not have project value, so request to

consider the transaction based

Billing value (till date) as project

value.

Please refer to the note in page

26 of Volume I clause 6.2

15.

6.2

Technic

al

Qualific

ation

Criteria

Past

Experien

ce of the

respondi

ng firm

24 B. IT Compute Infrastructure

management






value.



16. 6.2 1A 24

The bidder should submit

THREE projects and provide


completion/ongoing of an

integrated turnkey project for

any Government,

department/PSUs/

Boards/Local Bodies/

Undertakings in India

comprising of

1. Application software

development

2.Supply & Commissioning of

Request the Department to amend

the clause to The bidder should

submit THREE projects and provide


completion/ongoing of an IT

Infrastructure turnkey project for

any Government,

department/PSUs/ Boards/Local

Bodies/ Undertakings in India


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(Data Centre Infrastructure)

3.Hardware supply &

commissioning

4.O&M phase for maintaining

all of the above.

17. 6.2 1C 25

Software Solutions: The

Bidder should submit projects

and provide client references

for successful



Software Development with

value more than INR 1.50

Crore – for software

development and

management component only

for any Government

Department/

PSUs/Boards/Local Bodies/

Undertakings in India Such

projects should have at least

TWO of the following

components :

– Portal

– Web based Application


The Bidder should submit projects

and provide client references for

successful completion/ongoing that


Software Development with value

more than INR 1.50 Crore – for

software development and

management component only for

any Government Department/


Undertakings in India or

International Such projects should

have at least TWO of the following

components :

– Portal

– Web based Application Services

– Electronic Forms


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Services


18.

6.2

Technic

al

Qualific

ation

Criteria

Past

Experien

ce of the

respondi

ng firm

25 C. Software Solutions

Some of the Got projects under PPP

are on BOOT Model, and will not

have project value, so request to



value.



19. 6.2 1C 25

The Bidder should submit





Software Development with

value more than INR 1.50

Crore – for software

development and

management component only

for any Government

Department/


Undertakings in India Such

projects should have at least

TWO of the following

components :

– Portal


the clause to IT infrastructure

Solutions including Software

Development


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– Web based Application

Services


20. 6.2 1C 25

Software Solutions

(value pertaining to software

development and

management component

would be considered for

evaluation; in case the break-

up value is not explicitly

mentioned, 10% of the project

value would be considered for

evaluation)


the clause to IT infrastructure

Solutions including Software

Development


21. 6.2 1D 26

Operations & Maintenance

Services: The bidder should

have experience in providing

Operations & Maintenance

Services for application/ IT

Compute Infrastructure

services (Data Centre

Infrastructure services) of

value more than INR 2 Crores

in India.


The bidder should have experience

in providing Operations &

Maintenance Services for

application/ IT Compute

Infrastructure services (Data Centre

Infrastructure services) of value

more than INR 2 Crores in India or

International.


22.

6.2

Technic

al

Past

Experien

ce of the

26 D. Operations & Maintenance

Services

Consider and change project value

as min 50 Lakhs and remove the

"(Data Centre Infrastructure


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Qualific

ation

Criteria

respondi

ng firm

services" from Description as it is O

& M experience and same has been

evaluated earlier in pre-qualification

criteria

23.

6.2

Technic

al

Qualific

ation

Criteria

Past

Experien

ce of the

respondi

ng firm


Services






value.



24.

6.2

Technic

al

Qualific

ation

Criteria

Past

Experien

ce of the

respondi

ng firm


Services

Consider and change project value

as min 1 Crores and remove the

"(Data Centre Infrastructure

services" from Description as it is O

& M experience and same has been

evaluated earlier in pre-qualification

criteria. Also if a bidder has

experience in managing the servers

that also can be considered as the

servers will be placed in the SDC

and it is already being managed by

the SDC partner. Since the bidder is

not required to manage the data

center please consider relaxing this

clause.

Any project which has supply

& commissioning of IT

compute Infrastructure

(Servers/Storages/Data

Centre infra, etc) either

exclusively or part of the

turnkey service offering would

be considered for this

criterion.

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25.

6.2

Technic

al

Qualific

ation

Criteria

Past

Experien

ce of the

respondi

ng firm

26 E. e-District Project

Experience

Please consider the bidders who

have expertise In integrating the

services as the scope of the e-district

is primarily to integrate the services.


26. 6.2

28

C. Training

Proposed Training and

Change Management plan

description to be looked into

The Evaluation will be based

on:

a. Proposed Training Schedule

= 2 marks

b. Agree to train more than

5% of the requirement = 3

marks

For Point B of the clause, kindly be

specific on the "more than 5% of the

requirements"?

It means the bidder agrees to

provide training to the users –

5% over and above of the

requirement without any

additional cost and without

any compromise in quality

27. 6.2

29

Proposed Approach and

Methodology

Agree to achieve the

implementation in less 75% of

the implementation time-

frame as per the specified

timelines = 5 marks

Given that there is dependency on

the existing services for roll-out and

completion within the

implementation timeframe, please

confirm when the source

code/documentation and relevant

artefacts will be provided to the SI.

Ideally the existing services (37)

should be provided during the 2nd


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week which is when the solution

design phase/BPR, Gap-analysis

phase starts. Given that we have

short implementation timeframe,

can this clause be relaxed and 10

marks awarded for provided for the

Detailed Week-wise Work Plan

alone?

28. 8 6 37

Bidder should have IT System

Integrator turnkey project

experience in India with a

minimum project value of

INR 10 Crores and the scope

including at least any 4 of the

following:

1. Application Development

2. Application Support and

Maintenance

3. Installation and

Commissioning of IT

Compute Infrastructure

(DataCentre Infrastructure)

4. Maintenance of IT Compute

Infrastructure (Data Centre

Infrastructure)

5. Help Desk Services

Request the department to amend to

" Bidder should have IT System

Integrator turnkey project

experience in India with a minimum

project value of INR 10 Crores") in

last 5 years as on 31st March 2014

Please refer corrigendum

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6. Training & Capacity

Building

All the projects should have

been successfully

implemented(the solution

implemented should be

operational) in last 5 years as

on 31st March 2014

29. Tech

Form 21 4 73

Tech Form 21: Undertaking

on Deliverables

4. We also understand that

the acceptance, approval and

sign-off of the deliverables by

ELCOT will be done on the

advice of respective District

officials and any other agency

appointed by the ELCOT for

the same. We understand that

while all efforts shall be made

to accept and convey the

acceptance of each deliverable

in accordance with the Project

schedule, no deliverable will

be considered accepted until a

specific written

communication to that effect

Request that the clause be modified

such that "if the acceptance of

deliverable is not given in

accordance with the project

schedule, the same is deemed to

have been accepted by the purchaser

for all purposes."


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is made by ELCOT.

30. Form 2A 3.2, 3.3 83 Price discovery

Please provide the volume details for

project planning and time lines. Also

please provide the number of

locations.

Revised Financial Bid

Template has been provided in

the annexure

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1.2 Volume – II


1. 2 6 Services are classified into 3

basic categories:

Kindly provide more information on

type1, type2 and type3 services. Please refer to clause 2 Vol-II

2. 3.3 3.3.1 8 Overview of the existing e-

District Application

Kindly confirm if the support licenses

that NIC may have procured for Open

Source Stack for e-District application

are valid for all the 32 districts.

It is NOT under the bidder

scope

3. 3.2 9 Existing services

RFP states that 19 services are

currently developed by Department.

For these 19 services, do list in detail

the activities that is pending and needs

to be completed by the SI.

Please refer to the services

matrix in the annexure

4. 3.2 9

The 8 services pertaining to

(Scholarship & educational

assistance delivered by BC,

MBC welfare Department &

Adi Dravidar welfare

Department) have been

implemented throughout the

State. The services of Revenue

& Social welfare have been

implemented in the Districts

mentioned above. Additional

services of various

Departments are being

Do confirm the list of activities

pending for these 8 services that need

to be completed by the Selected SI



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identified and approved by

State Apex Committee for

addition to the e-District

programme


In case of any bugs, during integration

of newly developed e-District

application will this be rectified by the

developer(NIC/Thirdparty) of the

service.

In case of integrating the

newly developed application

by the SI which are to be

integrated with NIC / Third

party applications, any bugs

in their respective

applications will be the

responsibility of the

respective application

development agency


In case bugs are identified during the

O&M phases for the existing services,

kindly confirm if these would be

rectified by the developer

(NIC/Thirdparty) of the service.

It is the responsibility of the

respective application

development agency unless

otherwise stated specifically

in the scope document


Do confirm if the existing services

(19+18) meet the SLAs and timelines

required by Department, Government

of India, DeITY. Will the selected SI be

allowed to baseline the existing

services for performance issues, SLAs,

etc., before taking these into O&M

SLA for the services

developed and portion which

is integrated by SI shall be

part of the bidder scope.

Kindly refer to services matrix

for further details

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support.

8. 4 4.3 10

SI shall be responsible for

Application development of

PDS related services & the

roll-out shall happen both at

Pilot & non-pilot Districts

1) Does this mean only PDS services

will get implement in 6 pilot districts?

2) What is timeline to implement rest

of other new services (excluding PDS

services) in 6 pilot districts?

All new web-based

application services developed

by SI shall be implemented

throughout all districts in the

State (Pilot / Rollout). Please

refer to corrigendum for

further details on scope of

work at pilot districts

9. 3.3.1 11

NeGP’s core infrastructure

components – TNSWAN,

SDC, CSC, and SSDG / State

portal and it has been

developed by NIC, Tamil

Nadu.

Kindly elaborate for functions of

infrastructure components –

TNSWAN, SDC, CSC, and SSDG /

State portal

Information on core

infrastructure components

are available in the public

domain. The same may be

obtained from the websites of

DeitY (http://deity.gov.in/),

ELCOT (http://elcot.in/) and

TNeGA

(http://www.tnega.in/)

10. 3.3 3.3.1 11

e-District Application portal is

a single window access to e-

District services implemented

as part of pilot e-District

program.

Does this mean SI will provide single

window in pilot phase through which

already implemented services and

newly developed services will get

executed and post implementation of

single window portal, the old portal

will get decommissioned?

Yes

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11.

3.3

Solution

&

Technol

ogy

Architec

ture

3.3.1

Overvie

w of

the

existing

e-

District

Applica

tion

11 Overview of the existing e-

District Application

Would an SI have to necessarily make

use of the existing Pilot applications or

can they rebuild these existing

application/ services as part of the new

deployment.

SI needs to make use of the

existing e-District services

however it is preferred, if the

envisaged solution is capable

to render at least all the

services under the 'mandatory

category' prescribed in the e-

District guidelines

12. 3.3 3.3.1 12

The IT infrastructures namely

SDC & TNSWAN (with 708

PoPs) are completely

operational.

Has Virtualization considered in the

existing setup. Please elaborate on

exiting architecture.

Bidder shall be responsible

for the design & supply of all

necessary hardware/software

for effective functioning of the

IT compute infrastructure

13. 3.4 19 Scope of Services

It will be very helpful, if department

can provide a matrix or table which list

the SI services to be delivered for the

existing services (19 pilot +18

NIC/thirdparty developed) for the

application, hardware, capacity,

training, O&M phases so that the scope

of work is clear.


matrix in the corrigendum

14. 3.4 19 SMS Gateway & Payment

Gateway

Please confirm do we need to provide

SMS gateway or is it present in existing

environment?

The existing SMS gateways

may be leveraged

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15. 3.5 20 Scope of Services – Project

Implementation Phase

Do confirm if the FRS or relevant

documentations of the Existing/Pilot

services are available in any

Governments websites. Are there are

any links to view the existing services?

Some of the FRS are available

for the Existing /Pilot services

and same may be provided to

the successful bidder



Can we get the interface documents of

the existing modules?

The same would be shared to




What is the technologies of the existing

Legacy database(s)?





What is the size of the databases and

volume of data which is available? Are

the database schemas available along

with the complete data dictionary?



19. 3.5 20

The SI shall roll-out the

existing e-District services

(Refer Annexure) in the entire

State. The indicative activities

involved in the Roll-out are

given below:

Do confirm when all of the existing

services (19 pilot + 18 third-party

developed) will be delivered to the SI,

so that SI can plan roll-outs. If there

are delays in sharing the existing

services on time this will have cost and

schedule implications which needs to

be borne by the department.

SI shall appropriately plan &

have adequate provisions for

such project activities

20. 3.5 20

Identification of pilot Taluks

for e-District roll-out after

consultation with the District

administration

Do confirm the number of taluks that

need to be covered as part of pilot,

statewide rollout.



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21. 3.5 20

The SI shall facilitate the

respective departments in

sharing the data template /

structures in which the

historic manual data needs to

be digitised, so that there are

no challenges during

migration.

What is the level of digitization

Required. What is the Volume of data

to be scanned. What is the volume of

data(no of records and size) to be data

entered. At how many locations, we

have to do the digitization activity.

The role of SI is to facilitate

the Data Digitization process

undertaken by the respective

department

22. 3.5 20

Identification of pilot Taluks

for e-District roll-out after

consultation with the District

administration

Kindly list the activities to be

completed at the Taluk level.

Required information has

already been provided. Kindly

go through the RFP

documents carefully

23. 3 3.5 20

The legacy databases shall be

migrated to the envisaged

end-to-end e-District

Application.

Kindly share the volume of data to be

migrated to the e-District application.



24. 3.5.2.3 24

Project Documentation

"..The SI is required to update

the FRS / SRS as and when

any enhancements /

modifications are made to the

e-District Application till the

duration of the Contract."

Do confirm that any increase in cost

due to enhancements / modifications

made to the e-District Application, the

same shall be paid by ELCOT and

cannot be provided as a fixed quote as

part of this bid

Any additional enhancements

/ modifications after the sign-

off shall be considered under

Change Request

25. 3.5.2.4 17 27

The Application should have a

web interface and should

publish online transaction

What is e-Taal Tool? Please specify the

technology platform?

What are the service information to be

e-Taal is process of

registration of service-wise

transactions by Government

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volume data for each service

for each District & CSC. This

web interface should be

integrated with e-Taal tool of

NIC for generating MIS on

transaction volumes of the

existing e-District services.

integrated with e-Taal tool?

26. 3.5.2.4 20 28

The application should be

integrated with the mailing

solution of the GoTN

What is the existing e-mail solution of

the GoTN?

Govt. of Tamil Nadu already

has a separate email solution

which is developed and

maintained by the NIC

27. 3.5.2.4 29, 30

The details for integration

with other initiatives are given

below.

Kindly elaborate more for integration

with existing application, payment

gateway, e-authentication etc. Are

API's or integration services to be

provided by contact agency or SI?

1. Required details sufficiently

provided in this section

2. It may be by both

depending on the context and

environment

28. 3.5.2.4 30

Integration with any other

new initiatives by the GoTN

and / GoI should also be

factored in the bid.

Do clarify if the efforts/cost for

integrating with the new initiatives by

GoTN and /GOI, which will be outside

of the 30 new services requested by

Authority will be considered as

enhancements and executed as change

control process. All such additional

efforts will be paid by ELCOT as

appropriate to the selected SI.

Any additional enhancements

/ modifications after the sign-

off shall be considered under

Change Request

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29. 3.5.2.4 31

In the future, if needed, the

State may add additional

services and/or revamp

existing services for which the

SI should develop the

application. The price

discovery for the same is

included in the Financial

Proposal.

Hope the efforts/cost, timelines for

such additional services will be

considered as enhancements and

executed through change control

process. All such additional efforts will

be by ELCOT as appropriate to the

selected SI. Please confirm.

Yes

30. 3.5.2.12 3.5.2.12 40

Security design should

provide for a well-designed

identity management system,

Is complete identity management

solution expected which consists of

User Identity Reconciliation,

Provisioning, Workflow etc? Kindly

confirm.

Yes

31. 3.5.2.12 3.5.2.12 40

The security services used to

protect the solution shall

include: Identification,

Authentication, Access

Control, Administration,

Audit and support for

industry specific standard

protocols.

For designing Access Management

Solution, please provide total Number

of Estimated Users which will be

enrolling this application, Estimated

Active Users and Estimated

Concurrent users.

Identity management solution

here refers to the total

internal project stakeholders

(line department

representatives, District

collectors, State level officers,

TNeGA, NIC., etc)

32. 3.5.2.20 8 44 Enterprise-wide Antivirus

solution

How many Desktops/Laptops are

present? How many additional licenses

needs to be procured for this solution

by SI?

The section deals with

standards for compliance

from "IT Security" and not

just Antivirus. Therefore

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question of number of

licenses for antiviruses

doesn't arise.

33. 3.5.3 3.5.3 47

The IT Infrastructure

proposed should be

purchased within last 2

months from the date of

deployment and documentary

proof for warranty and proof

of purchase should be

produced at the time of

deployment of infrastructure

Does this mean that the hardware

should be procured before 2 months of

go -live .Please clarify ?

SI shall plan their deployment

to meet the project

requirements mentioned in

the RFP

34. 3.5.3 3.5.3 47

The SI will ensure that the

reports for monitoring of

SLAs such as system uptime,

performance, etc. are

generated automatically from

the system and the applicable

penalties are calculated as

indicated in the RFP

This functionality depends on the

existing EMS modules. Please provide

the details of the same.

EMS - CA is being used SDC

35. 3.5.4 3.5.4.1 48

SI shall include the learning

from pilot project and update

the necessary changes in the

training.

Can we have the learnings from pilot

project?

The learnings from the pilot

project may be shared with


36. 3.5.4 3.5.4.3 49 NIC shall give necessary

training on the existing e-

Who will provide training material for

the existing e-District portal based

It is the responsibility of the

SI. Basic input shall be

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District portal based services

to the System Integrator. The

SI shall in turn provide the

same along with the other

trainings to the intended

stakeholders. For other live

applications which are to be

integrated to the e-District

application suite the

respective line department /

their representatives shall

provide the necessary training

to the System Integrator’s

trainers. The SI shall in turn

provide the same along with

the other trainings to the

intended stakeholders.

services and other live applications

which are to be integrated to the e-

District application suite? If it is

responsibility of SI (System Integrator)

then who will provide content for the

same?

provided by the NIC / Third

Party Developers / concerned

Department. The SI shall be

responsible for those services

offered for e-District project

37. 3.5.4 3.5.4.4 50 Class room training & Self

learning

To determine the no. of pages for

course material handouts and

length/duration of E-learning for user

application training, we need following

information:

o How many modules?

o How many process for each module

o How many screens in each process

o How many fields in each screen

SI shall design the training

module and the same shall be

approved by ELCOT/TNeGA

for necessary implementation

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o Are simulations required?

o If yes, will it be just 'Demo or Show

me' or is the customer expecting 'Try

me or Click and Learn'

38. 3.5.4 50

The SI would be required to

prepare a detailed training

plan covering at least the

trainings to be conducted,

targeted audience, location,

dates for training, duration

and training content.

Kindly elaborate for target audience

and training material requirements.

Required information for

design of training by the SI

has been sufficiently provided

in this section

39. 3.5.4.4 50 Downloadable Computer

Based toolkits

Kindly elaborate more on

Downloadable Computer Based

toolkits.

Downloadable computer

based toolkits are toolkits

which can be downloaded on

to the PC and run offline.

They shall serve as interactive

self-learning tools

40. 3.5.4

3.5.4.6

& &

3.5.4.5

51

We understand from RFP that

total no. of personnel to be

trained is 10, 200 + 20% of

10,200 = 12,240 in Basic IT

(Basic IT Training), Change

(Change Management

Workshops) and User

Application (User Application

Training). There are details

On Vol- I, Form 2: Financial Proposal,

Form 2A: Details of Financial Bid, page

80, Capacity Building & Change

Management, line items which are

given are NOT in line with type of

training specified.

There are no Line items for these

training in the financial bid. Where do

we load these training cost? What are

Tender clause remains intact

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given only for Business

Processes/Application &

Specialized Technology

Training.

the different raining required to be

conducted? How many participants in

each type of training? Nos are not

mentioned for Train The Trainers

training also. We need breakup of no.

of personnel to be trained,

programme/training-wise, district-

wise/location-wise to enable us

prepare training plan and include cost

accordingly. Need clarity of no. of

personnel to be trained in different

training location-wise.

41. 3 3.5.4.11 53 Training Environment

This training environment will be

handed over to the respective

departments / authorities along with

all other assets at the end of Contract

Period

The training environment

refers to the backend

infrastructure used for

providing the training

42. 3.5.4.13 54 Manpower requirements

Request for relaxation in the

proficiency of Tamil for atleast the Key

team members like Project Manager,

District Leads, Capacity Building and

Training Lead.


43. 3.5.6 3.5.6 56 Setting of Help Desk Where would the helpdesk be setup?

The SI shall setup the

helpdesk at the prescribed

location by TNeGA and / or

ELCOT and ensure complete

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adherence to SLAs prescribed

44. 3.5.6 a 57 Departmental users and

external user

What is approx. volume of dept and

external users?

This varies for each service

offered under this project. For

design purposes, minimum

targeted transactions volumes

in Go-Live may be considered

with adequate buffer

45. 3.5.10 3.5.10 59

The Storage Replication

capability should be certified

for performing replication to

heterogeneous storage models

from different OEMs (HP,

IBM, EMC, SUN and Netapp)

What is the purpose of heterogeneous

Storage Replication? Not all industry

leading storage vendors support this.

Minimum has been provided,

bidder is free to provide better

solution

46. 3.5.10 3.5.10 59

The solution should support 3

way DR management solution

where the first replication

happen to the Staging Site

and then it should be

replicated to a DR Site

Where will be the Staging site/NDR

and how is the connectivity established

between DC,DR and this site.

The DR location shall be

finalized in future therefore

the solution should be

compatible for 3 Way DR

47. 3.5 3.5.10 59

The proposed solution should

facilitate frequent DR drills by

utilizing space-optimized

snapshots at DR without

pausing/suspending

replication and shutting down

the application at Primary

Does it means we need to have Active

DR with same capacity of production?

At present, the envisaged

solution shall be capable to

support "DR based

operations"

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site.

48. 3.5 3.5.10 59

The solution should support

remote replication to meet

different recovery point and

recovery time objective

(RPO/RTO) requirements.

Please share the RPO/RTO. The same would be shared to


49. 3.7.1 3.7.1 63

Overall monitoring and

management of all IT and

Non-IT infrastructure

deployed by the SI for the

Project including Server

Infrastructure at SDC,

Departmental locations,

networking equipments &

connectivity, system software,

Application, database, and all

other services associated with

these facilities to ensure

service levels, performance.

Please elaborate with list of non-IT

infrastructure to be monitored?

Any Non-IT infrastructure

envisaged by the bidder

required that is to be provided

by SI under this project

50. 3.7.8 3.7.8 66

The SI shall provide support

in monitoring of SLAs

pertaining to the project

parameters

Please provide details related to project

parameters.



51. 3.5.6 3.5.6 66 Setting of Help Desk

Do you have currently any ITIL based

Help desk system? Please elaborate

details.

Minimum information for

design of Helpdesk services


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in this section

52. 3.5.6 3.5.6 66 Setting of Help Desk

Do you have plan for implementing

complete ITIL based Help desk system

including Request, Call, Incident,

Problem management, Knowledge

management and Change

management?


design of Helpdesk services


in this section

53. 3.5.6 3.5.6 66 Setting of Help Desk What are existing applications in use to

be integrated with this solution?

The entire set of e-District

solution (Pilot & roll out

services) shall be covered by

the help desk setup

54. 4 4.1 71

Additional licenses for Real-

Time & passive Backup

Management - for existing

backup server loaded with

EMC Networker back

Please confirm will the backup be disk

base or tape library and what will be

the yearly on data growth?

Backup shall be with existing

backup solution at SDC &

archival can be by using Tape

Library.

55. 4 4.1 71 Form A: Bill of Material

(Softwares)

Only additional licenses for HIPS,

Antivirus, backup, needs to be

procured and exiting environments

have all the solutions already in place.

Is our understanding correct or new

setups needs to be provided? Which

HIPS is present in the environment?

Yes

56. 7 7 83 Hardware Security Module

Kindly confirm if existing Hardware

Security Module (if any) can be used in

for proposed implementation.



solution

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57. 9 9 87

The solution should support

minimum 50,000 local users

configured on the appliance

itself

What is the maximum and minimum

external and internal users.



solution

58. 9 9 87

The solution should have

minimum 3000 concurrent

ssl vpn tunnel scalable to

5000 as needed with software

upgrade

Does this mean minimum and

maximum concurrent users would be

3000 and 5000 respectively?



solution

59. Form B

Bill of

Materia

ls

91

SAN Storage (2 TB) FC&

SATA

1 TB on FC 15k RPM, 450 GB

or higher; 1 TB on SATA, 7.5k

RPM, 1 TB or higher;

Compatible with EMC Clarion

CX4-480

Does this mean that we need the

augment the existing EMC Clarion

storage.

Yes

60. 9 91

48 port SAN Switch

compatible with the SDC

infrastructure (CISCO EMC

MDS 9134)

Do we require 48 port switch as DB

servers are connected to SAN?

As per TNSDC architecture

DB servers are to be

connected only through SAN

switch; bidder is free to

provide a better solution.

61. 4 4.1 91

Form B: Bill of Material

(Infrastructure at SDC) SAN

Storage

Kindly provide calculation details for

arriving space of 2 TB for SAN.


design of SAN Storage

services has been sufficiently

provided in this section

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62. 4.1 7 91 Agents for EMS in line with

CA EMS installed in SDC

Kindly specify which CA EMS tools are

deployed at SDC? Does the SI need to

procure new EMS or utilize the

existing setup at SDC for monitoring

the performance & availability for the

proposed Infrastructure? Also what

kind of SLA reports are available from

existing CA EMS tools at SDC?

SI needs to supply additional

EMS licenses (inline with the

SDC infrastructure) and

customize the same to

generate MIS / SLA reports as

prescribed by ELCOT/TNeGA

63. 4.3 100

Functional Requirement

Specification for Workflow

Engine

Kindly provide steps for workflow

requirements.

Basic functionalities have

been provided in the RFP and

detailed FRS & SRS may be

drawn post the selection of


64. 4.3 102

Mobile Application

Framework for e-District

Project:

11. The application should be

capable to work with MS SQL

server.

What is the dependency of the

proposed e-district mobile applications

on the new services to be developed by

SI, to be compatible with MS SQL

server? We understand that SI can

propose their own database for new

services.

Is the SI expected to to develop mobile

application for existing 37 (19 pilot+18

third-party/NIC) e-district services as

well? Does the existing e-district

services use MS SQL Server as the

Yes

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backend, so that when developing

mobile application for existing

services, it will depend on the MS SQL

Server database? please explain.

65. 4.3 103

21. b. viii.

Apart from these points, other

functionalities related to

citizen interface for service

delivery will be included in

the scope of the work.

What are the other functionalities

referred here. Should all the new e-

district services be covered under the

scope of mobile application

development?

1. Functionalities refers to

"Citizen-centric service

deliveries, G2C services.

2. Yes all the eDistrict services

shall be compatible on mobile

based services

66. 4.3 20 103 Development of Mobile

Application

What is the scope of mobile application

development for the existing services?

Is mobile application development part

of SI scope for existing services?

Yes

67. 4.4 4.4 105

Support for Authenticated

and encrypted LDAP

operations using SSL

encryption, Support for

Authenticated and encrypted

replication using SSL.

What is the existing Authentication

Method? Please elaborate.



68. 4.4 106

RDBMS should have the

ability to support 64-bit

support for Windows, Linux

distributions, and UNIX

RDBMS should have the ability to

support 64-bit support for any one of

the following platform - Windows,

Linux distributions, and UNIX. Since

this is an open tender, the SI would

choose a particular platform and then



solution

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bid on that technology stack.

Implementing a database software

which supports multiple platforms will

not be a technically viable solution and

will also have a negative impact on the

security of the database platform and

performance since SI will not be in the

position to architect the envisaged

solution supporting multiple platforms

and adhering to the SLAs . Hence

request you to make this modification,

supporting any of the major platform.

69. 4.5 112

The solution should enable

components to run on all

major operating systems,

including Microsoft Windows,

IBM AIX, Sun Solaris, HP-UX

and Linux and should

integrate with industry-

leading Web application

servers.

The solution should enable

components to run on any major

operating systems, including Microsoft

Windows, IBM AIX, Sun Solaris, HP-

UX and Linux and should integrate

with industry-leading Web Application

Servers.” Because from a

implementation stand point SI will

deploy with any of the above platforms

and not deploy on all the platforms.

Deploying the solution on a chosen

platform will help the SI to adhere to

SLA, Security Consideration, and have

comprehensive Management and



solution

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Maintenance plan for the solution.

70.

4.5

Technic

al

Require

ments

for e-

District

Integrat

ed

Framew

ork for

Delivery

of

Services

4.5

Technic

al

Requir

ements

for e-

District

Integra

ted

Frame

work

for

Deliver

y of

Service

s

112

Pre Integrated Rich

Capabilities- The proposed

solution should provide rich,

pre-integrated, ready to

deploy capabilities around the

following: Content

Management, Process Design

and Management, Enterprise

Business Rules, Electronic

Forms supporting the xForms

standard, which can be

deployed independently on

portals and Collaboration and

UI Generation capabilities

Request more details on the Xforms

requirements and its integration with

Portal - would help if a use case is

depicted.



71. 4.6 125 List of services

Should the selected SI provide O&M

for all of the 67 (37 existing + 30 new)

services

Please refer to clause 4.6 Vol-

II

72. 4.6.1 125 Existing services

RFP states around 18 services will be

developed by NIC/third party vendors.

For these 18 services, do list in detail

the activities that is pending and needs

to be completed by the SI. Also, please

share the technology stack used by the


matrix in the corrigendum

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different third parties/NIC to develop

these services

73. 4.6.1 125 Existing services Kindly share the SRS, SDD, documents

for the existing services.



74. 4.6.1 125 Existing services

Do confirm if source code of all the 37

existing services from NIC/third-party

will be provided to the selected SI, post

contract award for integration,

Implementation and O&M.

No, Source code will not be

provided

75. 4.6 125

List of Services - The

following scope shall be

applicable for both the

existing services and new

services:

• IT compute infrastructure

• Capacity Building

• Integration with MSDG

• Integration with SSDG

• Integration with Aadhaar

• Help Desk

• Manpower support

• Liaison with concerned

stakeholders

The reference clause says that the IT

compute infrastructure for the existing

services is part of the scope of the SI.

Please confirm that the hardware

procurement, supply and

installation/DC setup for existing

services will be done by

department/NIC/third party vendor.

SI will only supply hardware for the

new services.



76. 4.6.1 125, 126 #Existing services

#New services

Kindly provide more information on

functionality of services under each

category of existing and new services.



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1.3 Volume – III


1. 29.6 54 Schedule – VI - Terms Of

Payment Schedule

As there is good amount of third

party items like hardware,

networking components etc., please

consider payment of 10%

mobilization advance against bank

guarantee of same value.


2. 29 29.6 54 Milestone payment in %

We request you to kindly change the

payment terms and release 30% of

payment at the stage of SRS and

UAT itself. This will help the

bidders to regularize cash flow and

better project management.


3. 30.3 61

30.3 Annexure – C –Required

Deliverable and Associated

Timelines

Go-Live

Go-Live Report encapsulating

the solution’s compliance to the

Go-Live definition

Week wise schedule shared in page

63 states that Go-Live happens

during 50th week and is for a

duration of three weeks . However,

the Go-Live duration in page 62

mentions duration of 1 week. Kindly

confirm what is the Go-Live

duration.

Page No. 63 mentions both

stabilization and go-live as

three weeks which is same as

page 62

4. 30 30.3 61

Required Deliverable and

Associated Timelines and

Deliverables and associated time

lines

Please provide us with the detailed

plan on the site preparation and

hard deployment at various sites as

our payment milestone is linked.

Site Preparation is not part of

scope of SI & neither the same

is mentioned in this section

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5. 32 32.2.4.1 75 Penalty Component Clarification on penalty component

Penalty component refers to

component not supplied and

installed

6. 32.2.4 75-83 LD and Penalties under the

contract

LD and penalties under the contract

shall not exceed 10% of contract

value


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1.4 General Queries

# Actual Clause

in RFP Clarification Sought Response

1. General Kindly confirm if proposed solution to be deployed in HA (High

Availability Mode). Yes

2. General Definition of State

The State refers to Govt. of Tamil Nadu OR

any department/directorate/ agency

nominated by Govt. of Tamil Nadu

3. General Definition of State Nodal Officer

The State Nodal Officer refers to TNeGA OR

any department/directorate/ agency/

individual officially nominated by TNeGA

4. General

Request Volumetrics inputs on some of the critical components /

modules of the solution to help right size the solution, namely the User

Layer, Communication Layer, Application Layer, Integration Layer,

Business Layer and Database Layer. The Volumetrics should reflect the

following: 1. Total Users (External, Internal etc.) & Transactions

accessing these individual layers

2. Concurrent Users & Average & Peak Transaction

3. Maximum number of Documents, Average Size, Conversion of

Document Type if desired etc.

4. Retention Policy - how long and how much of data / documents

would be stored in the Product system.

The same would be shared to the successful

bidder

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2 Corrigendum / Addendum

2.1 Volume-I

# Section Clause Page Actual Clause in RFP Correction / Amendment

1. 2 1 7 Email: [email protected] with a copy to

[email protected]

Email: [email protected] with a copy to

[email protected], [email protected]

2. 2 8 7 Date, Time and Place of opening of

Commercial bid

"Date, Time and Place of opening of

Commercial bid" should be read as "Date,

Time and Place of opening of Technical

Proposal"

3. 6 II 19 The scrutiny will be held whether the bid

has submitted…

"The scrutiny will be held whether the bid

has submitted..." to be read as "The scrutiny

will be held whether the bid has been

submitted..."

4. 6 III 19

The Pre-Qualification Proposal will be

evaluated and only those bidders who

qualify the requirements will be eligible for

next set of evaluations. Technical Proposal

and Commercial Proposal of Bidders who

do not meet the Pre-Qualification criteria

(Section 6.1) will be returned without

opening.

The clause is modified as "The Pre-

Qualification Proposal will be evaluated and

only those bidders who qualify the

requirements will be eligible for next set of

evaluations. Technical Proposal and

Commercial Proposal of Bidders who do not

meet the Pre-Qualification criteria (Section

6.1) will be kept with the Tender Inviting

Authority without opening"

5. 6

6.1/Pre

Quualificatio

n

20

Qualification Criteria

Bidder should have IT System Integrator

turnkey project experience in India with a

The Clause may be modified as,

Qualification Criteria

Bidder should have IT System Integrator

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Criteria/Seri

al lNo.2

minimum project value of INR 10 Crores

and the scope including at least any 4 of the

following:


2. Application Support and Maintenance

3. Installation and Commissioning of IT

Compute Infrastructure (Data Centre

Infrastructure)


Infrastructure (Data Centre Infrastructure)


6. Training & Capacity Building

All the projects should have been

successfully implemented(the solution

implemented should be operational) in last

5 years as on 31st March 2014

turnkey project experience in India with a

minimum project value of INR 10 Crores

and the scope including at least any 3 of the

following:





Infrastructure)


Infrastructure (Data Centre Infrastructure)



All the projects should have been

successfully implemented(the solution

implemented should be operational) in last

5 years as on 31st March 2014

6. 6.1 4 20 Bidder should have a Net Worth of INR 20

Crores

The clause may be modified as,

Bidder should have a Net Worth of INR 5

Crores or more as per the last audited

Balance Sheet.

7. 6 6.1 20

Those bidders who fail to comply with the

same will be summarily rejected at this time

bid opening stage itself

"Those bidders who fail to comply with the

same will be summarily rejected at this time

bid opening stage itself" should be read as

"Those bidders who fail to comply with the

same will summarily be rejected at this time

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of bid opening stage itself"

8. 6 6.2 - 3 (B) (a) 29

Evaluation will be based on the detailed

Project Plan including day wise, week wise

activities with Work Breakdown

Structures…

The clause is modified as "Evaluation will

be based on the detailed Project Plan

including week wise activities with Work

Breakdown Structures…"

9. 8 36

PQ Form 1: Pre-Qualification Compliance

The bidder Should have submit an EMD of

Rs. 50,00,000/- (Rupees Fifty Lakhs only)

or in the form of DD

The "PQ Form 1: Pre-Qualification

Compliance


Rs. 50,00,000/- (Rupees Fifty Lakhs only)

or in the form of DD" should be read as "PQ

Form 1: Pre-Qualification Compliance


Rs. 20,00,000/- (Rupees Twenty Lakhs

only) or in the form of DD"

10. 8 3 36

Bidder should be in the business as IT

System Integrator for more than 5 years as

of 31st March 2014. SI Services should

include “Application Development” along

with any 3 of the following services through

a single project with the same client:




Infrastructure)


Infrastructure (DataCentre infrastructure)

The clause maybe modified as,

Bidder should be in the business as IT

System Integrator for more than 3 years as

of 31st March 2014. SI Services should

include “Application Development” along

with any 3 of the following services through

a single project with the same client:




Infrastructure)


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Infrastructure (DataCentre infrastructure)



11. 8 0 69 "...Clause 20 of Part III of this RFP

document"

The clause should be read as "...Clause 20 of

Volume III of this RFP document"

12. 8 0 72 Numbering of Tech Forms

The Tech Form shall be numbered as 21 and

subsequent forms shall be

numbered/sequenced accordingly. The

same shall also be accordingly reflected in

the "Tech Form 3: Compliance Sheet for

Technical Proposal"

13. Form 2a 3.4, 3.5 83

Project Manager, Capacity Building &

Training Lead - Do confirm what needs to

be provided for these fields.

Please refer to the financial bid template

provided in Annexure of this corrigendum

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2.2 Volume – II


1. 1 0 5 "New services will be identified to the service portfolio

as and when ready"

The clause is modified as "New services will be

identified and added to the service portfolio as

and when ready"

2. 2 0 8

"The detailed guidelines in this regard have been

issued by Department of Electronics and Information

Technology (DeitY), Government of India as Stated in

para IV above"

"As Stated in para IV above" stands deleted

3. 3 3.5.2.7 39 The inputs for this activity will be the design

documents approved by the Department.

The clause is modified as "The inputs for this

activity will be the design documents approved

by TNeGA and the concerned department"

4. 3 3.5.2.19 42 The IPR and the Source Code of the e-District

Application shall be with the State Government

The clause is modified as "The IPR and the

Source Code of the e-District Application shall

be with TNeGA OR any other

department/directorate/agency identified by

Govt. of Tamil Nadu"

5. 3 3.5.2.20 44 …confirm the security policy of ELCOT / TNeGA

without changing the application code

The clause should be read as "...confirm the

security policy of Govt. of India without

changing the application code"

6. 3 3.5.3 47 The State will arrange for the SDC premises for

hosting the IT Infrastructure

The clause should be read as "TNeGA / ELCOT

will arrange for the SDC premises for hosting

the IT Infrastructure"

7. 3 3.5.3.1 48 All warranty documentation (no expiry) will be

delivered to Department

The clause should be read as "All warranty

documentation (no expiry) will be delivered to

ELCOT"

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8. 3 3.5.4.1 49

...SI should have adequate crypto token installed with

demo Digital Signature Certificate for the purpose of

providing training using the training server to be

installed at SDC and equipped with demo PKI server

component

The clause is modified as "...SI should have

adequate crypto token installed with demo

Digital Signature Certificate for the purpose of

providing training using the training server and

equipped with demo PKI server component"

9. 3 3.5.4.1 49 Total Number of State Level Officers including District

Collectors (DC) to be trained is approximately 200

The clause is modifeid as "Total Number of State

Level Officers including District Collectors (DC)

to be trained is approximately 500"

10. 3 3.5.4.8 52 SI shall provide refreshments & lunch to the

participants for all the trainings conducted by the SI

The clause is modified as "SI shall provide

refreshments to the participants for all the

trainings conducted by the SI"

11. 3.5.4 3.5.4.8 52

Space and Physical Infrastructure

training - Can we have geographical dispersion of the

trainees so that we can propose the infrastructure set

up accordingly?

SI shall make their own arrangements for

training or take ELCOT's training premises for a

rental of INR 5000 per day. As mentioned in

section 3.5.4.8 Space and Physical

Infrastructure

12. 3 3.5.4.13 56

The MIS reports of the effective performance,

utilization of the resources are to be submitted

periodically to the respective Department

The clause should be read as "The MIS reports

of the effective performance, utilization of the

resources are to be submitted periodically to

TNeGA OR any other

department/directorate/agency identified by

Govt. of Tamil Nadu"

13. 3 3.5.10 59 DR Solution Requirements

The SI shall provide compliance of their solution

with respect to the DR solution requirements

mentioned in the RFP Vol-II clause 3.5.10. The

compliance shall be given in the Technical

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proposal

14. 3.5.10 3.5.10 59

There is a Disaster Recovery Centre (DRC) for TN SDC

which is proposed to be set up in Madurai / Trichy.

Till the time the DRC goes live, the SI shall host a DRC

at a public sector infrastructure such as BSNL, etc -

Who will bear the hosting charges in the external

infrastructure?.Also how do we extend the TNSWAN

connectivity to this infrastructure.

The SI shall bear the hosting charges at rate of

1% of total CAPEX of the IT compute

infrastructure per quarter

15. 3 3.6 61 SI's scope at Pilot Districts

• Support for services

o SI shall be responsible for roll-out and support

of the services under the scope of the SI as

mentioned in the RFP document

• Capacity Building & Training

o Application training to the Department

employees

o The SI shall adopt the same Training

methodology & approach in the pilot Districts in

line with the approach & methodology adopted

for the roll-out as specified under the section

3.3.10 - “Capacity Building”. The training

requirement mentioned in Financial bid Form F

(Training Cost) is inclusive of this requirement

as well. The SI shall not quote additionally for

this component.

• Hardware & infrastructure

o Supply, installation & commissioning of IT

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Compute hardware / infrastructure deemed

required during the course of the contract

16. 3.6 61

"Support service for PDS

o SI shall be responsible for Application development

of PDS related services & the roll-out shall happen

both at Pilot & non-pilot Districts" - This clause states

that PDS module needs to be developed by the SI.

However, in "Page 125 of Vol-2, Section 4.6.1 Existing

Services" its mentioned that PDS is an existing service

and this will be developed by Department. Do confirm

if PDS service needs to be developed by selected SI.

Please refer to the services matrix provided in

the annexure

17. 4 4.1 72 Bill of Materials (Software)

Addition of Item : Item - 8

Item - DR Replication Software

Proposed Solution - Licenses required for DR

solution

Unit - Licenses

Number of Licenses (Development

Environment) - As required

Number of Licenses (UAT) - As required

Number of Licenses (Training) - NA

Number of Licenses (Production Environment)

– 1

18. 4 4.1 (11) 89 24 port switch specifications

The specifications of the 24 port switch are not

applicable for implementation as the SI scope of

work doesn't include supplying hardware and

network equipment to the field offices. The

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specifications for 24 port switch included in

price discovery are provided in annexure

19. 4 4.2 97

SI is required to provide additional training if the

satisfaction levels/ learning does not reach 80% in

evaluation/feedback from trainees, and expected to

provide additional training, if required

The clause should be read as "SI is required to

provide additional training if the satisfaction

levels/ learning does not reach 70% in

evaluation/feedback from trainees, and

expected to provide additional training, if

required"

20. 4.3 21 103

Key Functional Requirement of Mobile application of

e-District Software - Can we assume that only general

information, guidelines, document verification status,

application submission status tracking, feedback

submission are the scope of mobile application. New

application submission, approval process and

workflows are not part of the scope of mobile

application. Please confirm

Mobile services for all the eDistrict services shall

be part of the SI's scope

21. 4.4 4.4 106 RDBMS Capabilities The RDBMS should work in Windows, Linux

and Unix Platform

22. 4.4 4,4 108 Security Information, Event Management and Log

Management (SIEM) specification

Specifications for Security Information, Event

Management and Log Management (SIEM)

specification are removed

23. 4.4 4.4 109 NIPS/ HIPS Capabilities Specifications for NIPS are removed

24. 4.5 112

The solution should support the following Application

Servers IBM Websphere & Oracle Weblogic.- Can the

SI propose any other application servers apart from

Yes. The bidder is free to provide the solution

which meets the project requirements

mentioned in the RFP

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the 2 mentioned application servers

25. 4 4.5 121

Does the RTM component provide configurable rule

and alert creation

Does the RTM component provide ability to create

graphical watch points

Does the RTM component provide personalized

Consoles by role, function or individual -

with central control

Does the RTM component provide Role based security

The clause should be read as follows:

"RTM component shall provide configurable

rule and alert creation

RTM component shall provide ability to create

graphical watch points

RTM component shall provide personalized

Consoles by role, function or individual -

with central control

RTM component shall provide Role based

security"

26. 4 4.5 121 Offline Service Capabilities The portion "Offline Service Capabilities" in the

clause stands deleted

27. 4.6 125

List of services - Do confirm if for the existing services

(37),

IT Compute Infrastructure, Capacity building,

Integration with MSDG/SSDG, Integration with

Aadhar, Help desk, Manpower Support, Liasion with

concerned stakeholders, etc., will be completed by NIC

or third party vendors developing these services.

Please refer to the services matrix in the

annexure

28. 4.6 125

List of services - Do confirm if UAT, STQC

certification for the existing services will be completed

by the existing vendors/developers and handed over

to the SI selected from this RFP. Also, please brief on

the scope of STQC.

The UAT will be done by the concerned

department in coordination with TNeGA. The

concerned application development agency shall

be responsible for getting the STQC certification.

With respect to the new services, the SI may go

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for STQC certification or from any third party

CERTIN empanelled agency agreeable to

TNeGA / ELCOT

29. 4.6 125 List of Services Kindly refer to the services matrix provided in

the annexure

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2.3 Volume – III


1. 1 0 4 Request for Proposal (RFP) vide reference

TNeGA/2177/e-District/2013

The clause should be read as "Request for Proposal

(RFP) vide reference ELCOT/EG/472/SI-for-e-District

/14-15"

2. 25 25.3 31

<<SI>> shall not underlet or sublet the contract

to anybody including companies or individuals or

body corporate without TNeGA’s prior written

consent.

The clause is modified as "<<SI>> shall not underlet

or sublet the contract to anybody including companies

or individuals or body corporate without ELCOT and /

or TNeGA’s prior written consent"

3. 29 29.2 (b)

(i) 44

The SI shall assess the CCN and complete Part B

of the CCN, in completing the Part B of the CCN

the SI shall provide as a minimum

The clause should be read as "The SI shall assess the

CCN and complete Part B of the CCN. In completing

the Part B of the CCN, the SI shall provide as a

minimum"

4. 29.6 56

29.6 Schedule – VI - Terms Of Payment Schedule

Definition of Go-Live - As per the week wise

delivery schedule shared in RFP page 63, Go-Live

phase is for 3 weeks and this begins at 50th week.

However, the Go-Live definitions (page 56)

mentions duration of 3 months, 1 month wherein

a minimum usage of transactions have to be met.

If we have to meet the Go-Live definitions

mentioned in page 56, this would be outside of

the implementation timeframe of 52 weeks.

Please provide clarity on the Go-Live period and

work to be accomplished, as this would adversely

affect payment schedules.

Please refer corrigendum

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5. 30.3 62

7. User Acceptance Report from all locations - Do

confirm if UAT report needs to be obtained at the

district level only (32) for the 30 new services.

The UAT for the new services needs to be obtained

from department and district levels and subsequently

a TNeGA sign-off will qualify as the deliverable sign-

off

6. 30 30.4 64 Technical Proposal - Extracted as Appendix A The sentence "Extracted as Appendix A" stands

deleted

7. 30 30.5 65 Bill of Materials Format The format shall include the item description and

quantity

8. 32 32.2.2

(b) 72

The total operation time for the systems and

Applications within the Primary DC, DRC and

critical client site infrastructure will be 12 hrs X 7

days X 12 months. The total operation time for

the client site systems shall be 12 hours.

The clause is modified as "The total operation time for

the systems and Applications within the Primary DC,

DRC and critical client site infrastructure will be 24

hrs X 7 days X 12 months"

9. 32 32.2.2

(d) 72

"5. {(Scheduled Operation Time – System

Downtime) / (Scheduled Operation Time)} *

100%"

The clause should be read as "{(Scheduled Operation

Time – System Downtime) / (Scheduled Operation

Time)} * 100%"

10. 32 32.2.2 (e) 72 Helpdesk Support” shall mean the 9x6 basis

support centre

The clause is modified as "Helpdesk Support” shall

mean the 12x7 basis support centre"

11. 32 32.2.4.1 75 Service Level Dependency - Necessary Approval

from the State Project eMission Team

Service Level Dependency - Necessary Approval from

TNeGA OR department/directorate/agency

nominated by TNeGA

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2.4 General Queries

# Actual Clause in RFP Correction / Amendment

1 Bill of Materials In case of any discrepancies in the bill of materials provided in the RFP vis-à-vis

the quantities in the price-bid, the price-bid shall prevail

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3 Annexures

3.1 Services Matrix

Sl. No.

Category/ Dept Service

Scope of SI (Y-Yes; N-No)

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1 Civil Supplies Application for New

Family Card Y Y Y Y Y Y Y Y Y Y

2 Civil Supplies Issue of Duplicate

Family Card Y Y Y Y Y Y Y Y Y Y

3 Civil Supplies

Addition of Name in the Family Card Deletion of

Name in the Family Card

Y Y Y Y Y Y Y Y Y Y

4 Civil Supplies Change of address in the

family card Y Y Y Y Y Y Y Y Y Y

5 Civil Supplies Household Head

Modifications Y Y Y Y Y Y Y Y Y Y

6 Civil Supplies Ration Card Transfer Y Y Y Y Y Y Y Y Y Y

7 Civil Supplies Surrender of Ration

Card Y Y Y Y Y Y Y Y Y Y

8 Dept. of Backward

Class Minorities Merit cum mean

scholarship Y Y Y Y Y Y Y Y Y Y

9 Dept. of Backward

Class Minorities Pre metric scholarship Y Y Y Y Y Y Y Y Y Y

10 Dept. of Backward

Class Minorities Educational Loan

process Y Y Y Y Y Y Y Y Y Y

11 Dept. of Backward

Class Minorities Jerusalem visit fund

support Y Y Y Y Y Y Y Y Y Y

12 Dept. of Backward Minority Status Y Y Y Y Y Y Y Y Y Y

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Class Minorities Certificate

13 Differently Abled

Welfare Department

Issue of (Assistance) for Differently Abled

Y Y Y Y Y Y Y Y Y Y

14 Educational

Services

Educational Assistance to the students in

Professional Courses N Y Y Y Y Y N Y Y Y

15 Educational

Services Educational Assistance

to Graduates N Y Y Y Y Y N Y Y Y

16 Educational

Services Educational Assistance to Polytechnic Students

N Y Y Y Y Y N Y Y Y

17 Election Application for Transfer Y Y Y Y Y Y Y Y Y Y

18 Election Application for inclusion of Name in the Electoral

Rolls Y Y Y Y Y Y Y Y Y Y

19 Election Application of change of

details Y Y Y Y Y Y Y Y Y Y

20 Employment Registration with

Employment Exchange N Y Y N Y Y Y Y Y Y

21 Employment Renewal with

Employment Exchange N Y Y N Y Y Y Y Y Y

22 Industries and

Commerce

Entrepreneur Memorandum Part I

(ONLINE) Y Y Y Y Y Y Y Y Y Y

23 Industries and

Commerce

Entrepreneur Memorandum Part II

(ONLINE) Y Y Y Y Y Y Y Y Y Y

24 Industries and

Commerce ISO/BIS Certification Y Y Y Y Y Y Y Y Y Y

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25 Industries and

Commerce Power Cost

Reimbursement Y Y Y Y Y Y Y Y Y Y

26 Industries and

Commerce Investment Subsidy Y Y Y Y Y Y Y Y Y Y

27 Labour Registration with

Unorganized Workers Welfare Board

Y Y Y Y Y Y Y Y Y Y

28 Labour Benefits from

Unorganized Workers Welfare Board

Y Y Y Y Y Y Y Y Y Y

29 Labour Registration with

Construction Workers Welfare Board

Y Y Y Y Y Y Y Y Y Y

30 Labour Benefits from

Construction Workers Welfare Board

Y Y Y Y Y Y Y Y Y Y

31 Labour Registration of

Establishment / Shop (Form - I)

Y Y Y Y Y Y Y Y Y Y

32 Labour Renewal of

Establishment / Shop (Form - III)

Y Y Y Y Y Y Y Y Y Y

33 Labour Issuance of duplicate

certificate for Registered Establishment / Shop

Y Y Y Y Y Y Y Y Y Y

34 Labour Notice of Change Y Y Y Y Y Y Y Y Y Y

35 Labour Amendment Of

Contractor License Y Y Y Y Y Y Y Y Y Y

36 Labour Amendment Y Y Y Y Y Y Y Y Y Y

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Registration Of Establishment

37 Labour License Of Contractor Y Y Y Y Y Y Y Y Y Y

38 Labour

Registration Of Establishment

Employing Contract Labour

Y Y Y Y Y Y Y Y Y Y

39 Labour Renewal Of Contract

License Y Y Y Y Y Y Y Y Y Y

40 Mining and

Geology

Mining / Granite Quarry / Minor Mineral Quarry

Lease N Y Y N Y Y Y Y Y Y

41 Mining and

Geology Royalty Payment for

Lease N Y Y N Y Y Y Y Y Y

42 Mining and

Geology Request for Mineral

Permit N Y Y N Y Y Y Y Y Y

43 Municipal

Administration Birth Certificate N Y Y N Y Y Y Y Y Y

44 Municipal

Administration Death Certificate N Y Y N Y Y Y Y Y Y

45 Municipal

Administration

Birth Certificate Corrections / Name

inclusion N Y Y N Y Y Y Y Y Y

46 Municipal

Administration Death Certificate

Corrections N Y Y N Y Y Y Y Y Y

47 Municipal

Administration

Applying for Building permission / Building

Plan Approval N Y Y N Y Y Y Y Y Y

48 Municipal New Assessment request N Y Y N Y Y Y Y Y Y

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Administration for Property Tax

49 Municipal

Administration

Application for New Water Connection &

UGD N Y Y N Y Y Y Y Y Y

50 Municipal

Administration Name Transfer of Water

Connection & UGD N Y Y N Y Y Y Y Y Y

51 Municipal

Administration Vacant Land Tax N Y Y N Y Y Y Y Y Y

52 Municipal

Administration Application for New

Trade License N Y Y N Y Y Y Y Y Y

53 Municipal

Administration Collection of Profession

Tax N Y Y N Y Y Y Y Y Y

54 Municipal

Administration

Application forDangerous and

offensive Trade License N Y Y N Y Y Y Y Y Y

55 Municipal

Administration

Change in usage of Water Connection &

UGD N Y Y N Y Y Y Y Y Y

56 Pension Schemes Old Age Pension Scheme N Y Y Y Y Y N Y Y Y 57 Pension Schemes Widow Pension Scheme N Y Y Y Y Y N Y Y Y

58 Registration &

Stamps Application for Marriage

Certificate N Y Y N Y Y Y Y Y Y

59 Registration &

Stamps Application for

Encumbrance Certificate N Y Y N Y Y Y Y Y Y

60 Registration &

Stamps Online EC status N Y Y N Y Y Y Y Y Y

61 Registration &

Stamps Application for Certified

Copy N Y Y N Y Y Y Y Y Y

62 Registration & Pre-Registration /Slot N Y Y N Y Y Y Y Y Y

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Stamps Booking

63 Registration &

Stamps Registration of Society N Y Y N Y Y Y Y Y Y

64 Registration &

Stamps Registration of Firm N Y Y N Y Y Y Y Y Y

65 Registration &

Stamps Firm name Change N Y Y N Y Y Y Y Y Y

66 Registration &

Stamps Dissolution of firm N Y Y N Y Y Y Y Y Y

67 Registration &

Stamps Amendments of society N Y Y N Y Y Y Y Y Y

68 Registration &

Stamps Submission of Appeal N Y Y N Y Y Y Y Y Y

69 Revenue Community Certificate N Y Y Y Y Y N Y Y Y 70 Revenue Income Certificate N Y Y Y Y Y N Y Y Y 71 Revenue Nativity Certificate N Y Y Y Y Y N Y Y Y 72 Revenue No Graduate Certificate N Y Y Y Y Y N Y Y Y

73 Revenue Deserted Women

certificate N Y Y Y Y Y N Y Y Y

74 Revenue Agricultural Income

Certificate Y Y Y Y Y Y Y Y Y Y

75 Revenue Agricultural Land Value


76 Revenue Aliveness certificate for

pension purpose Y Y Y Y Y Y Y Y Y Y

77 Revenue Birth Certificate for

villages Y Y Y Y Y Y Y Y Y Y

78 Revenue Death Certificate for

villages Y Y Y Y Y Y Y Y Y Y

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79 Revenue Change of Name


80 Revenue Cracker License For

Diwali (After Collector delegates)

Y Y Y Y Y Y Y Y Y Y

81 Revenue Destitute Widow Certificate (RDO)

Y Y Y Y Y Y Y Y Y Y

82 Revenue Domicile Certificate Y Y Y Y Y Y Y Y Y Y

83 Revenue

Issuance of Certificate for Destitute children for admission in Orphanage

School

Y Y Y Y Y Y Y Y Y Y

84 Revenue Issuance of Legal

Heirship Certificate. Y Y Y Y Y Y Y Y Y Y

85 Revenue

NOC/License for Construction of Cinema

Hall under Cinematographic Act

Y Y Y Y Y Y Y Y Y Y

86 Revenue NOC/License for storing of Petroleum Products under Petroleum Act

Y Y Y Y Y Y Y Y Y Y

87 Revenue NOC/License under

Explosive Substances Act

Y Y Y Y Y Y Y Y Y Y

88 Revenue

License for Storage of Explosive Material

under Explosive Substances Act

Y Y Y Y Y Y Y Y Y Y

89 Revenue NOC/License under Y Y Y Y Y Y Y Y Y Y

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Petroleum Act 90 Revenue Issue of Patta Transfer Y Y Y Y Y Y Y Y Y Y

91 Revenue Late Registration of

Birth Y Y Y Y Y Y Y Y Y Y

92 Revenue Late Registration of

Death Y Y Y Y Y Y Y Y Y Y

93 Revenue Money Lending License Y Y Y Y Y Y Y Y Y Y

94 Revenue Certificate for No Earning Member

Y Y Y Y Y Y Y Y Y Y

95 Revenue Certificate for No Home

site Y Y Y Y Y Y Y Y Y Y

96 Revenue OBC certificate Y Y Y Y Y Y Y Y Y Y

97 Revenue License under Pawn

Broker Act Y Y Y Y Y Y Y Y Y Y

98 Revenue Possession Certificate

(for House Site Purpose) Y Y Y Y Y Y Y Y Y Y

99 Revenue Small/Marginal farmer


100 Revenue Solvency Certificate Y Y Y Y Y Y Y Y Y Y

101 Revenue Storage of Explosive

Material License Y Y Y Y Y Y Y Y Y Y

102 Revenue – Survey & Land Records

Issue of chitta extract (Separately or together

with adangal & FMB extract)

Y Y Y Y Y Y Y Y Y Y


Issue of adangal extract (Separately or together

with Chitta & FMB extract)

Y Y Y Y Y Y Y Y Y Y

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Issue of FMB extract(Separately or together with chitta &

adangal extract)

Y Y Y Y Y Y Y Y Y Y


Patta Transfer – Not involving SD/ applied by

public Y Y Y Y Y Y Y Y Y Y


Patta Transfer –involving SD/ applied by

public Y Y Y Y Y Y Y Y Y Y


Issue of house site patta extract

Y Y Y Y Y Y Y Y Y Y


Application for ‘F’-Line Y Y Y Y Y Y Y Y Y Y


Application for old adangals

Y Y Y Y Y Y Y Y Y Y

110 Revenue Court Case Listing N Y Y Y Y Y N Y Y Y 111 Revenue Court Cause listing N Y Y Y Y Y N Y Y Y 112 Revenue Court Issue of Final Order N Y Y Y Y Y N Y Y Y 113 Revenue Court Status Tracking N Y Y Y Y Y N Y Y Y 114 RTI Services Grievance redressal N Y Y Y Y Y N Y Y Y 115 RTI Services Online RTI filing N Y Y Y Y Y N Y Y Y

116 Scholarship

Services

GoI Post matric Scholarship for SC

Students N Y Y Y Y Y N Y Y Y

117 Scholarship

Services

GoI Post matric Scholarship for ST

Students N Y Y Y Y Y N Y Y Y

118 Scholarship State Special N Y Y Y Y Y N Y Y Y

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Services Scholarship for Post matric Students

119 Scholarship

Services High Education Special

Scholarship Scheme N Y Y Y Y Y N Y Y Y

120 Scholarship

Services Issuance of Post Matric

Scholarship N Y Y Y Y Y N Y Y Y

121 Social Welfare Department

Sathiyavanimuthu Ammaiyar ninaivu free

supply of sewing machine

Y Y Y Y Y Y Y Y Y Y


Enrolment for working women’s hostel

Y Y Y Y Y Y Y Y Y Y


NGO Registration (New Home)

Y Y Y Y Y Y Y Y Y Y


Chid adoption process Y Y Y Y Y Y Y Y Y Y

125 Social Welfare

Schemes

Moovalar Ramamirtham Ammaiyar Ninaivu

Marriage Assistance Scheme

N Y Y Y Y Y N Y Y Y

126 Social Welfare

Schemes

Chief Minister’s Girl Child Protection Scheme

- I & II N Y Y Y Y Y N Y Y Y

127 Social Welfare

Schemes

Moovalur Ramamirtham Ammaiyar Ninaivu


N Y Y Y Y Y N Y Y Y

128 Social Welfare

Schemes Dr.Muthulakshmi Reddy

Ninaivu Inter caste N Y Y Y Y Y N Y Y Y

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129 Social Welfare

Schemes

EVR Maniammaiyar Ninaivu Marriage

Assistance scheme for Daughter of poor

widows

N Y Y Y Y Y N Y Y Y

130 Social Welfare

Schemes

Dr. Dharmabal Ammaiyar Ninaivu

Widow Re-Marriage Assistance scheme

N Y Y Y Y Y N Y Y Y

131 Social Welfare

Schemes

Annai Theresa Ninaivu Marriage Assistance

scheme for Orphan Girls N Y Y Y Y Y N Y Y Y

Note:

The above services are under the scope of SI and are to be included in the e-District Application Suite. The list of services is only indicative and

TNeGA reserves the right to restrict the scope. In case of any additional services, the cost for the same shall be based on the price discovery given in

the Form 2B of the price bid.

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3.2 Revised Financial Template

3.2.1 Form 2A: Details of Financial Bid

S. No

Particulars Quantity Unit Unit Rate

Amount without

Tax Tax

Amount with Tax

1 Implementation

1.1 Application Software

1.101 Software Development / customisation of e-District portal, Development/Customization of services, Connectors (Generic & Application Specific) for integration, etc.

1 LS

Sub-Total - Application Software

1.2 Supply and Commissioning of IT Compute infra (including license cost, if any)

1.201 Application Server (To be connected with high availability in DC) and 2 Nos. in DR

4 Nos

1.202 Database Server with HBA cards (To be connected with high availability) - 2 database server for DR

4 Nos

1.203 Web Server with HBA cards - 2 NOs in DC and 1 No. in DR 3 Nos

1.204 Staging Server used for Testing, debugging, patch updating- 1 in DC and 1 in DR

2 Nos

1.205 Management Server for Backup, Archival management & Training with demo PKI server component – 1 in DC and 1 in DR

2 Nos

1.206 Messaging server – 1 In DC and 1 in DR 2 Nos

1.207 Agents for EMS in line with CA EMS installed in SDC As required LS

1.208 SAN Storage with 20TB RAW- 1 in DC and 1 in DR 2 Nos

1.209 SAN Switch- 2 in DC and 1 in DR 3 Nos

1.210 Tape Library 1 No

1.211 Enterprise Class Server Operating System (Open Standard) for the all servers

17 Nos

1.212 Enterprise Class Database software for Database Server s As required LS

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S. No


Amount without

Tax Tax

Amount with Tax

1.213 48 Port Access/Application Switches- 1 in DC and 1 in DR 2 Nos

1.214 Server Load Balancer 1 No

1.215 High Availability Clustering software As required LS

1.216 PKI Server Component for Application Server – 1 in DC and 1 in DR

2 Nos

1.217 Database Encryption Appliance 4 Nos

1.218 Host Intrusion Protection System- Additional Licenses As required LS

1.219 Backup software Solution 1 No

1.220 Archival Software Solution 1 No

1.221 DR Management Software 1 No

1.222 Hardware Security Module – 1 in DC and 1 in DR 2 Nos

1.223 VPN Concentrator – 1 in DC and 1 in DR 2 Nos

1.224 Anti-virus Software for all servers As required LS

Sub-Total - Supply and Commissioning of IT Compute infra (including license cost, if any)

1.3 Capacity Building & Change Management

1.301 e-District Project Sensitization, Advertisement, Change initiatives such as Road shows, etc. (1 per non-pilot District)

26 Districts

1.302 Training for Application Data Capture & deep-drive on respective Application modules for basic Field Officers of the respective Department (Including VAO, Tahsildar etc.)

10000 Nos

1.303

Training on Application workflow, all modules of e-District, District Specific MIS Reporting & Reviewing for District Collectors, DeGS team & other Department specific (envisaged service categories) Administrative Officers

500 Nos

1.304 Training on all the e-District Application module, State MIS reporting, for Administrative Officers in the State HO of

50 Nos

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S. No


Amount without

Tax Tax

Amount with Tax

respective Department & TNeGA

Sub-Total - Capacity Building & Change Management

1.4 Miscellaneous

1.401 Supply and Commissioning of helpdesk setup (Phone, 3-seater, LAN Connectivity, Desktops, UPS, Printers, Scanners, etc.)

1 LS

1.402 Others, if any - Bidders should examine the requirements of the project in addition if any required for complying with the SLAs (Add additional rows if required)

As required -

Sub-Total - Miscellaneous

Sub-Total - Implementation

2 O&M

2.1 Application support for the entire e-District Application suite for 2 years

2 Years

2.2 Warranty support - IT Compute infra 2 Years

2.3 ATS for license upgrades 1 LS

2.4 Helpdesk manpower (Minimum two L1 and One L2) As required person-months

2.5 Support Manpower (One manpower per district for two years) 768 person-months

2.6 SLA Monitoring & Reporting 24 Months

Sub-Total - O&M

Total – Implementation and O&M

Note:

1. The final award shall be based on the total cost i.e., Form 2A and Form 2B

2. Payment as per “Schedule of Payment Terms” shall be made based on the value of Form 2A.

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3. The prices quoted shall be valid for at least one year from the date of signing of the contract

4. In the event of any additional requirements for the BOM items, the bidder has to supply the required items at the unit price quoted in

Form 2A

5. Please note that the quantities mentioned in all the tables are indicative only. ELCOT and / or TNeGA reserves right to delete any item or

modify the numbers/quantity for any item, before issuing the work order.

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3.2.2 Form 2B: Price Discovery for Additional Goods/Services

S. No Particulars Quantity Unit Unit Rate

Amount without

Tax Tax

Amount with Tax

3 Price Discovery for additional goods / services

3.1 Development cost (including functional study) on Person-month basis for of additional services

100 Person-Month

3.2 Hardware or Software required for API Security 1 LS

3.3 Digitization through Data Capture from Manual Records (1 record has ~ 25 fields with average field length of 20 characters).

10,000 records

3.4 Digitization through Data Capture from Manual Records (1 record has ~ 15 fields with average field length of 20 characters).

10,000 records

3.5 Project Manager 1 Person-Month

3.6 Capacity Building & Training Lead 1 Person-Month

3.7 Technical Expert (Solution) 1 Person-Month

3.8 Database Administrator 1 Person-Month

3.9 System Administrator 1 Person-Month

3.10 Desktop with pre-loaded Operating System and anti-virus software with patches & AMC for 3 year period

100 Nos

3.11 Laptop with pre-loaded Operating System and anti-virus software with patches & AMC for 3 year period

100 Nos

3.12 Multi-functional Device with AMC for 3 Years 100 Nos

3.13 Dot Matrix Printer with AMC for 3 Years 100 Nos

3.14 UPS 1 KVA with AMC for 3 Years 100 Nos

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Amount without

Tax Tax

Amount with Tax

3.15 24-port Switch with AMC for 3 Years 100 Nos

3.16 Crypto-token for Digital Signature Certificate (DSC) with renewal charges after go-live till end of contract period

100 Nos

3.17 Toner Cartridge for Multi-function printer 100 Nos

3.18 Extended Maintenance for 3rd and 4th year from Go-Live

3.1801 Application Server (To be connected with high availability in DC) and 2 Nos. in DR

4 Nos

3.1802 Database Server with HBA cards (To be connected with high availability) - 2 database server for DR

4 Nos

3.1803 Web Server - 2 NOs in DC and 1 No. in DR 3 Nos

3.1804 Staging Server used for Testing, debugging, patch updating- 1 in DC and 1 in DR

2 Nos

3.1805 Management Server for Backup, Archival management & Training with demo PKI server component – 1 in DC and 1 in DR

2 Nos

3.1806 Messaging server – 1 In DC and 1 in DR 2 Nos

3.1807 SAN Storage with 20TB RAW- 1 in DC and 1 in DR 2 Nos

3.1808 SAN Switch- 2 in DC and 1 in DR 3 Nos

3.1809 Tape Library 2 Nos

3.1810 48 Port Access/Application Switches- 1 in DC and 1 in DR 2 Nos

3.1811 Server Load Balancer 1 No

3.1812 Database Encryption Appliance 4 Nos

3.1813 Hardware Security Module – 1 in DC and 1 in DR 2 Nos

3.1814 VPN Concentrator – 1 in DC and 1 in DR 2 Nos

Sub-Total – Extended Maintenance for 3rd and 4th year from Go-Live

Sub-Total - Price Discovery

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Amount without

Tax Tax

Amount with Tax

Grand Total

Note:

1. The final award shall be based on the total cost i.e., Form 2A and Form 2B

2. Form 2B is for price discovery only and payment on purchase of such items shall be made on actual basis

3. Purchase order for the items in the price discovery will be given depending on the requirements separately.

4. The prices quoted shall be valid till the end of contract period of the SI

5. Please note that the quantities mentioned in all the tables are indicative only. ELCOT and / or TNeGA reserves right to delete any item or

modify the numbers/quantity for any item, before issuing the work order.

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3.3 Technical Specifications and Compliance Sheet

3.3.1 Application Server / Web Server / Staging Server / Management Server / Messaging Server

S. No

Item Description of Requirement

Specification Offered

Compliance (Yes/No)

Deviations, if any

1. Make

2. Model

3. Chassis 2 U Rack Mountable

4. CPU Four Nos. of 8 Core Intel Xeon E5-4650 or above Processor with intelligent socket that would ease the installation of CPU to avoid errors caused upgrade.

5. CPU L3 CACHE

20MB L3 cache

6. Motherboard Intel® C600 Series Chipset based

7. Memory 128 GB DDR3 load reduced Registered memory RAM upgradable to 1.5TB

8. Memory Protection

Advanced ECC with Online Spare

9. HDD Bays Minimum 5 Hot Plug SFF SAS/SSD disks

10. Optical drive Bay

USB DVD-RW

11. Hard disk drive

6 Nos. of Hot pluggable SAS 15K 900 GB

12. Controller PCIe 3.0 based SAS Raid Controller with RAID 0/1/1+0/5/5+0 with 1 GB battery backed write cache with support for caching in SSD Drives

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S. No



Compliance (Yes/No)

Deviations, if any

13. Networking features

10Gb 2-port Ethernet adaptor supporting enterprise class features such as VLAN tagging, NIC teaming (bonding), and jumbo frames

14. Ports USB 2.0 support With 5 total ports: (2) ports up front, Dedicated Management Port

15. Power Supply

Redundant Power Supplies

16. Fans Redundant Fans

17. OS Enterprise Class Server Operating System (Open Standard)

18. OS Support Microsoft Windows , Red Hat Enterprise Linux, SUSE Linux Enterprise Server (SLES), Oracle Solaris

19. HBA Dual Port HBA Cards for connecting the Storages

20. Industry Standard Compliance

ACPI 2.0 Compliant, PCIe 3.0 Compliant, USB 2.0 Support

3.3.2 Database Server

S. No



Compliance (Yes/No)

Deviations, if any

1. Make

2. Model

3. Chassis 4U Rack Mountable

4. CPU Four Nos. of 8 Core Intel Xeon E5-4650 or above Processor

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S. No



Compliance (Yes/No)

Deviations, if any

with intelligent socket that would ease the installation of CPU to avoid errors caused upgrade.

5. CPU L3 CACHE

30MB L3 cache

6. Motherboard

Intel® C600 Series Chipset based

7. Memory 256 GB DDR3 load reduced Registered memory RAM upgradable to 1.5TB

8. Memory Protection

Advanced ECC with Online Spare

9. HDD Bays Minimum 5 Hot Plug SFF SAS/SSD disks

10. Optical drive Bay

USB DVD-RW

11. Hard disk drive

6 Nos. of Hot pluggable SAS 15K 900 GB

12. Controller PCIe 3.0 based SAS Raid Controller with RAID 0/1/1+0/5/5+0 with 1 GB battery backed write cache with support for caching in SSD Drives

13. Networking features

10Gb 2-port Ethernet adaptor supporting enterprise class features such as VLAN tagging, NIC teaming (bonding), and jumbo frames

14. Ports USB 2.0 support With 5 total ports: (2) ports up front, Dedicated Management Port

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S. No



Compliance (Yes/No)

Deviations, if any

15. Power Supply

Redundant Power Supplies

16. Fans Redundant Fans

17. OS Enterprise Class Server Operating System (Open Standard)

18. OS Support Microsoft Windows , Red Hat Enterprise Linux, SUSE Linux Enterprise Server (SLES), Oracle Solaris

19. HBA Dual Port HBA Cards for connecting the Storages

20. Industry Standard Compliance

ACPI 2.0 Compliant, PCIe 3.0 Compliant, USB 2.0 Support

3.3.3 Server Load Balancer

Minimum Specifications Compliance (Y/N)

The appliance should be appliance based solution with high performance built

hardware.

The appliance should have minimum 4 GB RAM for support for multiple load

balancing functions

The appliance should have minimum 8 triple speed 10/100/1000 Mbps gigabit

copper ports

The appliance should have minimum 3 Gbps of throughput from day one and

scalable to 4 Gbps

Should have minimum 5 lakh concurrent connection scalable to 15 lakh

concurrent connections.

The appliance should have a minimum 40% scalability after the implementation

The appliance should provide full IPv4 & IPv6 support from day 1

The appliance should support redundancy as a hot standby. Every instance of

the appliance supplied should have redundancy to ensure no single point of

failure.

Should have minimum 1 Gbps compression for web based applications

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Load balancing Features

The appliance should support layer 2 to layer 7 load balancing

The appliance should support server load balancing algorithms i.e. round robin,

weighted round robin, least connection, Persistent IP, Hash IP, Hash Cookie,

consistent hash IP, shortest response, proximity, SNMP, SIP session ID, hash

header etc.

Should support one arm, reverse and transparent proxy mode deployment

scenarios and should support nested layer7 and layer4 policies.

Should maintain server persistency based on source ip and destination ip, http

header, curl, cookie and SSL ID.

The appliance should support multi-port, scripted and custom health check with

content verification

Should provide application & server health checks for well-known protocols i.e.

ARP, ICMP, TCP, DNS, RADIUS, HTTP/HTTPS,RTSP etc.

The appliance should have and/or relationship to check various dependencies

for the application delivery

The appliance should support layer4 and layer 7 load balancing for

HTTP/HTTPS,FTP/FTPS, SIP, RTSP , RDP, TCP, TCPS and UDP protocols

Clustering and failover

Should provide comprehensive and reliable support for high availability based

on

Per Virtual IP based Active-active & active standby unit redundancy mode.

Stateful session failover with Connection mirroring support

Appliance should not have any limitations for connection mirroring

Should support USB based FFO link to synchronize configuration at boot time

of HA

Support for multiple communication links for real time configuration

synchronizations including HA group, gateway health check, decision rules, SSF

sessions etc. and heartbeat information

Should have support for secondary communication link for backup purpose

Should support floating IP address and group for stateful failover support.

Appliance should have support for minimum 256 floating IP address for a

floating group

Should support built in failover decision conditions including unit failover,

group failover and reboot

Should also have option to define customized rules for gateway health check -

the administrator should able to define a rule to inspect the status of the link

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between the unit and a gateway

Configuration synchronization at boot time and during run time to keep

consistence configuration on both units.

The appliance should have software based site selection feature to provide

global load balancing features on same appliance

Should support global load balancing algorithms like global round robin (grr),

VIP based weighted global round robin, global connection overflow, global least

connections, IP overflow, Proximity etc.,

SSL Features

Should provide Secure online application delivery using hardware-based high

performance SSL acceleration with minimum 1 Gbps of SSL throughput scalable

to 1.5 Gbps and minimum 7,500 ssl TPS scalable to 15,000

The appliance should support Certificate format as “OpenSSL/Apache, *.PEM",

"MS IIS, *.PFX", and "Netscape, *.DB".

The appliance should have additional hardware card to perform the SSL

offloading / acceleration for 1024 and 2048 bit certificates.

The appliance should support use of password protect Certificate/Private Key

backup/restore to/from local disk or remote TFTP server, and through WebUI

The appliance should support Self generates CSR (Certificate Signing Request),

self-signed Certificate and private key for specified host.

The appliance should support customization for SSL Error pages.

The appliance should support HTTP to HTTPS location header rewrite for

enhanced application delivery support

The appliance should have end to end ssl support to act as a SSL Server and/or

as SSL Client

Should support client certificate verification, certificate bases access control,

CRL's (HTTP, FTP ,LDAP) and OSCP protocol

Security and Application Acceleration

Should provide performance optimization using TCP connection multiplexing,

TCP buffering and IEEE 802.3ad link aggregation.

Should support TCP optimization options including windows scaling, timestamp

& Selective Acknowledgement for enhanced TCP transmission speed.

TCP optimization option configuration should be defined on per virtual service

basis not globally.

Appliance should provide real time Dynamic Web Content Compression to

reduce server load.

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Should provide selective compression for Text, HTML, XML, DOC, Java Scripts,

CSS, PDF, PPT, and XLS Mime types.

Should provide Advanced high performance memory/packet based Web cache;

fully integrated with HTTP/HTTPS

Should provide support for customized cache rules including max object size,

TTL objects, refresh time interval etc.

Should provide detailed cache access statistics based on IP or http hosts

Should support cache refresh with CLI, XML-RPC input commands and

"PURGE" request

The appliance should support transparent, layer 7 proxy and triangular mode

support

The appliance should support L7 rule based application firewall to protect the

internal applications

Appliance should have security features like reverse proxy firewall, Syn-flood

and dos attack protection features from the day of installation.

Appliance should provide secured communication channel with EMS for

management

The appliance should have redundant power supply from day 1

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3.3.4 SAN Storage

Item Description of Requirement Compliance (Y/N)

Operating System

& Clustering

Support

The storage array should support industry-leading Operating

System platforms including: Windows Server 2008, Windows

2012, Vmware, Citrix, Sun Solaris and Linux.

Capacity &

Scalability

1. The Storage Array shall be offered with:

A) 21TB usable capacity under RAID 5 using 300GB 10K

RPM HDD or Higher.

2. Storage shall be scalable to minimum of 400 TB using

900GB drives or Higher

Cache (Controller

and System)

1. Offered Storage Array Controllers shall be configured with

a Minimum controller cache of 8GB.

2. Cache shall be dynamically managed for both Read and

Write operations. The system should be configured with a

minimum of 2TB of ‘write-back’ mirrored cache. Based on

SSD or Flash.

Architecture &

Processing Power

Controllers shall be true active-active so that a single logical

unit can be shared across all offered controllers in

symmetrical fashion, while supporting all the major

functionalities like shrink Provisioning, Data Tiering etc.

No Single point of

Failure

Offered Storage Array shall be configured in a No Single Point

of configuration including Array Controller card, Cache

memory, FAN, Power supply etc.

Disk Drive

Support

Offered Storage Array shall support 6Gbps dual-ported 300 /

/ 600 / 900 /1200GB Enterprise SAS hard drives.

Raid Support &

Virtualization

1. Offered Storage Subsystem shall support Raid 0, 1 , 1+0, 5

2. Offered storage array shall have native virtualization

support so that Raid 1. Raid 5, Raid 1+0, can be carved out

from a logical space instead of dedicating separate physical

disks for each application.

3. Every supplied disk shall be able to participate into

multiple and different raid sets simultaneously.

4. In case vendor doesn't have above functionality, then 20%

additional raw capacity shall be provided for each type of disk

to balance out the capacity utilization (This will be in

Addition to the ‘Volume Sparing Capacity’ provided for.

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Item Description of Requirement Compliance (Y/N)

Data Protection In case of Power failure, Storage array shall have de-stage

feature to avoid any data loss, for a minimum of 96 hours.

Host Ports, 1. Offered Storage shall have minimum of 8 host ports for

connectivity to servers running at 8Gbps speed.

Volume(Capacity)

Sparing / Global

Hot Spare

The System should be configured with at least 20% of Spares

capacity in each category of RAW Capacity of drives

configured. In case of hard disk failure, the system shall be

able to do dynamic / online reallocation to spare disk

automatically disk including remanufacture functions

without manual intervention.

Performance and

Quality of Service

1. Shall have capability to use more than 40 drives per array

group or raid group for better performance.

2. Storage shall be provided with Performance Management

Software.

3. Offered storage array shall support quality of service for

critical applications so that appropriate and required

response time can be defined for application logical units at

storage.

4. Offered Storage/Solution proposed shall have published

benchmark with more than 50,000 IOPS at less than 5ms

response time.

Maintenance Offered storage shall support online non-disruptive firmware

upgrade for both Controller and disk drives.

Storage Array

Configuration &

Management

Software

1. Vendor shall provide Storage Array configuration and

Management software.

2. Software shall be able to manage more than one array of

same family.

Storage Tiering 1. Offered storage shall support dynamic migration of Volume

from one Raid set to another set while keeping the

application online.

Remote

Replication

1. The storage array should support hardware based data

replication at the array controller level across all models of

the offered family.

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3.3.5 SAN Switch


SAN switch should be of director class with minimum 32 ports populated and

active. Should have non-blocking architecture and scalable to 192 ports in a

single domain with 8Gbps full duplex with no over subscription with local

switching. Two nos. of Fibre channel switch should be provided in high

availability mode. Bidder needs to populate the required ports as per the sizing

and design

If a new switch is provided, it has to be interoperable with the existing switch

with no performance impact to existing fabric

Additional SFPs and licenses to be added non-disruptively

Port SFPs to be added as per recommendation considering the number of

servers, storage ports and tape library

Should support at least 8 Gbps FC ports and also support scaling up to 16 Gbps

FC Ports in the same chassis.

SAN Switch should have equal performance from any port to any port on the

director for consistent performance

All the ports should operate at minimum 8 Gbps and auto-negotiate to

4Gbps/2Gbps and should support for 16Gbps in future.

All the components should be hot swappable field replaceable units allowing

non-disruptive maintenance

There should not be any single point of failure in the switch. The SAN switch

should provide Enterprise-class availability features such as Dual-redundant

control processors, redundant hot-swappable power and cooling subsystems.

Power supply and fan assembly should have different FRU.

Non-disruptive Microcode/ firmware Upgrades and hot code activation.

It should be possible to isolate the high bandwidth data flows traffic to specific

trunks by simply using Zoning.

Switch should provide advanced zoning capabilities and allow health and

performance monitoring capabilities. Support for web-based management and

should also support CLI.

Should have proactive fault detection and alerting capability to avoid any hot-

spots in the fabric.

The switch should be rack mountable.

Provide Adaptive Networking services such as Quality of Service (QoS) to help

optimize application performance in consolidated, virtual environments. It

should be possible to define high, medium and low priority QOS zones to

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expedite high-priority traffic.

It shall be possible to configure the switches with alerts based on threshold

values for temperature, fan status, Power supply status, port status.

Switch shall support diagnostics features such as port mirroring, Syslog, Online

system health, Port-level statistics etc.

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3.3.6 Virtual Tape Library


Offered Virtual tape Library shall be of modular design to allow configuration,

addition of capacity. Tape library shall be configured with minimum 50 number

of data cartridges,1 bar code label pack, cleaning cartridge etc.

Offered Virtual Disk library shall be offered with minimum of 20 TB of usable

space scalable to more than 100 TB of usable space in Raid 5/6

Each front-end head / Node of Virtual Tape Library shall have the ability to

configure at least 16 tape Libraries, at least 100 or more tape drives & at-least

2000 Cartridge slots.

Offered Virtual Tape library Solution shall have capability to deliver selective

restore from disk Library itself.

The Virtual Tape Library should be compatible with the proposed Storage

Solution infrastructure including the SAN Storage, SAN Switch etc.

The Virtual Tape Library should be compatible with all the leading backup

software products.

The Virtual Tape Library should have the ability to flexibly emulate the most

commonly used tape drive/ tape formats like LTO-Gen3, LTO-Gen4, LTO-Gen5

etc.

Each Offered Virtual tape Library head / node shall have minimum of 2 x 4Gbps

fiber Channel connections to SAN switches.

Fault tolerance in the offered Virtual tape library shall be achieved by

redundancy technology like RAID 5/6.

Offered Virtual Tape Library shall offer inbuilt Hardware Data compression,

without performance degradation,

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3.3.7 Desktops/PC

# Features Specifications Compliance (Y/N)

1 Make Must be specified

2 Model

Tower Model Required. Must be specified. All the

relevant product brochures and manuals must be

submitted.

3 Processor Intel / AMD; i5 Processor or equivalent ; with speed

latest

4 Motherboard OEM Motherboard

5 Chipset Latest Generation compatible chipset to the supplied

CPU

6 RAM

Memory4GB expandable to 8GB Non-ECC DDR3

1600MHz SDRAM Memory, minimum Two DIMM

slots

7 Hard Disk Drive

& controller HDD500 GB 7200 RPM 3.5" SATA Hard Drive

8 Optical Drive Optical Drive16X Max DVD+/ RW

9 Graphics Integrated Graphics

11 Ethernet NIC 10/100/1000

12 Slots 4 PCI / PCI Express slots, VGA (1), USB (6)

13 Ports

6 USB Ports including 2 USB 3.0 Ports (with at least 2

in front), audio ports for microphone and headphone

in front.

14 Power Supply Bidder is free to provide the power as per the design

15 Keyboard Bidder may provide OEM Keyboard

16 Monitor

18.5" LED Monitor , Maximum resolution - 1366 x

768; Response time (typical)- 5ms ; TCO 5

certification for Monitor;

17 Mouse USB 2 Button Optical Scroll Mouse(Same make as

PC)

18 Operating

System

A proprietary Operating System Preloaded that is

equivalent to Genuine Windows(R) 7 Professional

SP1 (English) or above with updates / patches over

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the period of 5 years

19 Compliance And

Certification

As per industry standard for PC and energy star for

Monitor

20

Drivers for

different

Operating

systems

Drivers should be freely available on OEM's web site

and should be supplied in media along with PC

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3.3.8 Laptops



2 Model Must be specified. All the relevant product brochures and

manuals must be submitted.

3 Processor Intel or AMD; i3 Processor or equivalent; speed latest

4 Chipset Latest Generation compatible chipset to the supplied CPU

5 System Memory System Memory 4GB Up to 8GB supported, 1333MHz

Dual Channel DDR3,2 DIMM slots

6 Graphics Integrated Graphics

7 Hard Drive Primary Storage Options 500GB 7200RPM SATA Hard

Drive (Parks & protects HDD against system drops)

8 Optical Drive Optical Drive 8X or above DVD+/-RW with double-layer

DVD+/-R write capability

9 Display Display 14.0” High Definition Wide LED Anti-Glare

Display (1366x 768)

10 Audio/Visual

Integrated speakers

Integrated microphone (dual-microphone array when

equipped with HD webcam)

Stereo headphone/line out / Stereo microphone in 720p

HD webcam

11 Communication

s

Gigabit Ethernet network; WWAN 3G supported

(optional)

12 Integrated

Wireless

Wireless LAN: 802.11b/g/n and Bluetooth (BT V3.0 or

above)

13 Keyboard Bidder may provide OEM keyboard

14 Pointing Device Touchpad with gestures support, on/off button with LED

indicator, two-way scroll, two pick buttons

15 Battery Battery Options 6-cell (47WHr) Lithium Ion battery

integrated with optional long life cycle battery

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16 Interfaces /

Ports

Media Card Reader - One (1)

VGA - One(1)

HDMI- One(1)

Stereo microphone in -One(1)

Stereo headphone/line out -One(1)

Power connector -One(1)

RJ-45/Ethernet -One(1)

USB 2.0 / 3.0 - Four(4)

LED status indicators- Nine(9)

17 Operating

System

A proprietary Operating System Preloaded that is

equivalent to Genuine Windows(R) 7 Professional with

Latest Service Pack with updates / patches over the

period of 5 years

18

Drivers for

different

Operating

systems

Drivers should be freely available on OEM's web site and

should be supplied in media along with PC

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3.3.9 Multi-Functional Device



2 Model All the relevant product brochures and manuals must

be submitted.

3 Type Desktop Model with copy, print and scan

4 Display panel 4 line Display

5 Copying speed 22 CPM +/- 2cpm(A4)

6 Multiple copying Upto 99 copies

7 Resolution 600 x 600 Dpi

8 Zoom 50-200%

9 Copying size A6 –A3

10 Paper capacity Tray:250 sheets and Bypass tray:100sheets

11 Paper weight 60-162 gsm

12 Duplex copying Standard

13 Copying

Technology Laser

14 Warm up time 10 seconds or better

15 First copy time 6.5 seconds or better

16 Memory 16 MB or better

17

Reversible

Automatic

Document feeder

with duplex unit

Automatic copying on both sides

18 Copy features ID Card copy, Electronic sorting, Image rotation,

Series copy, Combine copy(4in1)

19 Print speed 20 PPM (A4)

20 Printer interface Standard USB 2.0;

21 Scanning speed B/W: 17 SPM, Colour:6 SPM

22 Scanning Drivers TWAIN, SANE

23 OS Requirements Linux and Windows (Linux Drivers mandatory)

24 Drivers

Drivers for Windows and Linux. The Driver Software

provided for Linux should have equal capability

compared to the one provided for Windows platform

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3.3.10 Dot Matrix Printers



2 Model All the relevant product brochures and manuals must

be submitted.

3 Printer Type Impact dot matrix

4 Number of Pins 24

5 Print Width 136 columns

6 Printer Speed

(Draft) 360 cps @ 12 cpi and above

7 Printer Speed 100 cps @ 10cpi and above

8 Input Buffer 64 KB or above

9 Interfaces USB , Parallel /Serial

10 Voltage AC 220 – 240V 50/60Hz

11 Multi Part Form 1 + 3 minimum (Details to be provided by the bidder)

12 OS Compatibility Linux and Windows.(Linux Drivers Mandatory)

13 Necessary Drivers

& Cables

Drivers for Windows and Linux. The Driver software

provided for Linux should have equal capability

compared to the one provided for Windows Platform.

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3.3.11 UPS – 1 KVA online UPS



2 Model All the relevant product brochures and manuals must be

submitted.

3 Power Rating 1 kVA/700W with 60 min backup

4 Technology True On-Line Double Conversion Architecture

5 Nominal input

voltage (VAC) 220/230/240 VAC

6 Input voltage

Range 160-300 VAC

7 Operating

Frequency 50Hz

8 Nominal output

Voltage 230 VAC

9 Output voltage

Regulation +/-1.5%

10 Overload

Capacity Up to 110 % for 30sec, 111-150% for 200ms Min.

11 Efficiency 85%(On-Line mode)

12 Load Crest Factor 3 : 1

13 LED LCD Display having complete information about the

C35Input and Output data

14

Standard

Communication

ports

RS232

15 Form Factor Floor Mounted type

16 Battery Type Sealed Maintenance Free

17 Battery Runtime

For 60 Min. backup minimum VAH should be 900.

Total number of batteries offered should be clearly

mentioned. Voltage of each battery offered should be

clearly mentioned Ampere-Hour rating of each battery

offered should be clearly mentioned. Total Volt-Ampere-

Hour rating of the Battery Bank Offered should be

clearly mentioned

18 Start-On-Battery Should allow start-up of UPS without utility input

19 Operating Temp. 0°C - +40°C

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20 Storage Temp Recommended 0°C - +40°C

21 Audible Noise <50 dB battery MODE

22 RoHS

Compliance Should be EU RoHS / WEEE Compliant

23 Markings CE

24 Safety IEC 60950

25 EMC EN 50091-2 /equivalent

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3.3.12 24 Port Switch

# Minimum Specifications Compliance (Y/N)

1. Minimum 24 ports of 10/100/1000 base-T and 4 SFP uplink ports

2. 1 U Rack mountable

3. 55 Gbps or higher Backplane capacity and minimum 40 Mbps of

forwarding rate

4. Should have Non-blocking wired rate architecture

5. All interfaces should provide wirespeed forwarding for both Fiber and

copper modules

6. Support for at least 1000 VLANs & 12k MAC address

7. It should support IGMP snooping v1 & v2

8. It should support static IP routing and RIP

9. Should be upgradable to OSPF and PIM in future

10. Switch should support 8 hardware queues per port

11. Dynamic Host Configuration Protocol (DHCP) snooping

12. Switch should support LLDP and LLDP-MED capabilities

13. Should support IP source guard &DAI

14. Should support Secure Shell (SSH) Protocol and Simple Network

Management Protocol Version 3 (SNMPv3) to provide network security by

encrypting administrator traffic during Telnet and SNMP sessions

15. Switch needs to have console port for administration & management

16. Management using CLI, GUI using Web interface should be supported

17. FTP/TFTP for upgrading the operating System

18. IEEE 802.1x support

19. IEEE 802.1D Spanning-Tree Protocol

20. IEEE 802.1p class-of-service (CoS) prioritization

21. IEEE 802.1Q VLAN

22. IEEE 802.3 10BASE-T specification, IEEE 802.3u 100BASE-TX

specification

23. Device should be CCC certified

24. The device should be minimum EAL 2+ Certified

25. The Switch should also support:

26. *Should support rate limiting

*Should support Strict priority queuing

*should support port based ACL

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3.3.13 API Security

Proposed solution under this heading should provide following web services security including Web

services access control, threat protection, web services adaptation and metering as specified below:

Web Services Threat Protection

Content inspection using XML Schemas,

XPath JSON Schemas, JSON Path,

regular expressions and string

comparisons

Cross Site Scripting

Cross Site Request Forgery

XML Entity Expansion and Recursion

Attacks

XML Document Size Attacks (based on

size, width, depth etc.)

XML Parser Attacks

Jumbo Payloads

Recursive Elements

MegaTags–Elements

Public Key DoS attack

XML Flood

XML Encapsulation

XML Virus

Replay Attacks

Resource Hijack

Dictionary Attack

Message Tampering

Falsified Message

Data Tampering

Message Snooping

XPath Injection

SQL Injection

Xquery Injection

WSDL Enumeration

Routing Detour

Schema Poisoning

Malicious Morphing

Malicious Include (aka XML External)

Entity (XXE)Attack

Memory Space Breach

XML Morphing

Parameter Tampering

Coercive Parsing

Field level validation

Scanning of outgoing messages for

sensitive content, based on metadata or

regular expression pattern

Protocol Support & Mediation

HTTP / HTTPs

WebSocket

XMPP

FTP

EMS

AMQP

SMTP

Raw TCP

End-to-end compression

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Web Services Access Control

Integrated STS / SAML issuer

Support for web / browser-based SSO

Integration with LDAP identity stores

Integration with IAM solutions

SSL client-side certificate authorization

Web Services Transformation

SOAP to REST

REST to SOAP

XML to JSON

JSON to XML

Web services Rate Limiting

Web Services throttling & rate limiting

Web Services traffic Prioritization

Web Services caching

Limit web Services access based on user,

time of day / IP address

Route Web Services traffic based on

geography, IP address and/or backend

response time

Web Services Monitoring

Track overall Web Services performance

Track Web Services performance for

each operation

Track Web Services performance by

client IP

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3.4 Schedule of Payment Terms and Go-Live Definition

3.4.1 Schedule of Payment Terms

S. No Milestone % of Total Fee Basis of approval

1. Approval of Final SRS 5% Minutes of the PIU meeting

2. Deployment of necessary hardware at

SDC 10% Minutes of the PIU meeting

3.

UAT of the solution for 50% of the

planned 37 services along with the

reports

10% Minutes of the PIU meeting

4.

UAT of the solution for remaining 50%

of the planned 37 services along with

the reports

10% Minutes of the Apex Committee

meeting

5. Security and Performance Testing

Certification for the entire solution 5%

Copy of Security and

Performance Testing

certification

6. “Go-Live” for 50% of the services 10% Definition of “Go-Live” is

appended below 7. “Go-Live” for all of the services 10%

8. Operations and Maintenance Phase 35% To be paid in equal quarterly

instalments for 24 months

9. Successful Exit Management 5% Minutes of the PIU meeting

Total 100%

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3.4.2 Go-Live Definition

TNeGA and / or ELCOT will accept the commissioning and project Go-Live only after successfully passed

SDLC review process and also satisfying all the following parameters

UAT sign-off from each of User Department

Security, Performance, Testing, & VAPT

Stabilization of the solution successfully meeting the minimum SLA with live transactions for

continuous period of 2 months in the production environment

The capacity building to all intended audience before the end of stabilization period

Based on the above four parameters Go-Live sign off will be issued by ELCOT / TNeGA