CURRICULUM VITAE

Name: Madhu.M Email-id: madhu24patel@gmail.comCity : Bangalore Phone No: +91-9611807768

Experience Summary

Having 2 years 8 months of experience in Quality and Analytics with MS excel.

company Designation Duration

TCS Business Analyst 02-May-2013 to 02-Jun-2014

HGS Quality Analyst 05-Sep-2011 to 26-Apr-2013

Current status: looking for job

Skill Set

Econometrics - Regression, logistic regression, factor analysis, CHAID Statistical software - R, Base SAS, SPSS, Minitab, MS Excel Quality - DMAIC methodology Operating System - Windows7

Educational Qualification M.A (Economics) (April 2011) B.A (Economics, History, Political Science) (April 2008)

Project Experience

CompanyCustomer

/Client Name

Team Size Designation Technologies/Skills Used

TCS Nielsen 23Business Analyst

MS Excel

Responsibilities

Market research

Responsibilities: Working with country specific samples Identifying and correcting sales fluctuations Region wise monthly sales report preparation Adhere to the SLA defined by client Reporting Monthly sample usage Comparing and correcting raw data to the bench mark standards

CompanyCustomer

/Client Name

Team Size Designation Technologies/Skills Used

HGS Humana 20 Quality Analyst MS Excel

Responsibilities

US Health insurance

Responsibilities: Auditing the work of the employees and giving feed-back about errors. Assigning the Quality score for each insurance product Conducting internal and external audits on random selection basis Identifying errors lead to customer impact , financial impact and

Correcting before product delivery Adhere to the SLA defined by client Worked under Gauge R & R +-5% defined by client Root cause analysis

Projects and certificates

Certificate name and organization Methodology studied

SAS and Predictive Modeling from Complete Analytics , Bangalore

Predictive modelsSAS Base and SQL, Advanced predictive models

Six sigma Green Belt from Indian Statistical Institute, Bangalore

DMAICCourse done with the usage of Minitab for

analyzing the data.

Importance of internal audits HGS Quality training, Bangalore

7 QC toolsProject done by using Pareto chart, fish-bone

diagram and Scatter plot are thetools used to analyze data and validate root

causes.

Personal Profile

Name : Madhu.MFather name : MahadevaswamyDate of birth : 23-07-1987Sex : MaleMarital status : SingleLanguages known : English, Kannada, HindiNationality : IndianE-mail id : madhu24patel@gmail.comPermanent address : 625,7th main road, 5th cross Vijayanar, Bangalore-560040

DECLARATION

I hereby declare that the information above is true to the best of my knowledge.

Yours sincerely, Madhu.M