cpd togetherness 2011

8/6/2019 CPD Togetherness 2011

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CPD

Togetherness 2011One Team«.One Family



Timing Event3.30 to 3.40 Welcoming3.40 to 4.10 Ice Breaking- the Island

4.10 to 4.30 U and I- Training on InterpersonalSkills by Ibrahim

4.30 to 4.45 ChampionsEach team will select champions fromtheir areas- based on criteria like

³Most helpful´

Rewarding

4.45 to 5. 10 Each Manager, Neven, Mahmood,Emad, Amal and Tariq speaks about

³one positive thing´ about each of their associates

5.10 to 5.20 Adnan will speak about Neven,Mahmood, Emad, Amal and Tariq and

the division in general

5.20 to 5.30 From the heart- each associatecompliment each other

5.30 Refreshments



Make your Island

� Time

± 15 MINS to prepare

± 3 mins to present

� Name the Island

� Design a Flag

� Compose an Anthem

� National Animal



One Team« One Family



One Team One Family

�Trust

�Love�Support

�Understanding



Self Checker

Why does hebehave thisway

Things thathe does thatyou don¶tlike

Why does hebehave thisway

Things thathe does thatyou like

Name of person



Why does he behave this way

Things that hedoes that youlike

Name of person

He wants to showoff

That¶s the only thinghe knows..

He wants us tolearn anddevelop

Teaches usIbrahim

Wants to take ourideas

Cant decide on hisown

He respectsour opinion

Discussesbefore deciding

Wants our supportOtherwise he knowshe cant do anything

Is a goodLeader

Gives Creditand says WE



Why does he behave this way

Things that hedoes that youdon¶t like

Name of person

Is crazyIs very unstableIs veryCreative

Alwayschanges plans

Ibrahim

Doesn¶t careabout us

He want to bepopular

Wants us todevelop andget credit

Agrees withothers andtakes up morework



What is the truth ?



My Behavior Towards themThe way I see themS.No

Distrustful, Retort, Complain,Aloof

My colleague are always teaming upagainst me. They don¶t like me.They want me to fail

1

Complain, No initiative,Bypass

My boss never appreciates me. Shewants to take all the credit herself.

2

No discussions, no delegation,no empowerment, Harsh

I Team members are very lazy,none want to work, they just wanttheir salaries

3



Please note

� All of us have impressions abouteach other and about our own selves

� Our behavior depends on theseimpressions

� The reactions that we get depend onour behavior

� So change our impressions and getthe behavior you want««



How to have a great

experience� Give up all assumptions

� If you don¶t like any behavior«. Tell

people gently«.±Describe the situation

±Explain how you felt

±Suggest better way to do it

� Keep explaining to people what yourare doing

� Seek Feedback from all



What we have for you

� Tools to understand people better

�MBTI� TA

� DISC

� AAS

� CRM

� Bulbin



You can be

� Extrovert (E) or Introvert (I)

� Sensing (S) or Intuitive (N)

� Thinking (T) or Feeling (F)� Judging (J) or Perceiving (P)

� ENTJ/ISTP«««



June 2008

Where you get your energy from

Extrovert or Introvert

� Extrovert ± Talk first think later, thinking out aloud

± All are close friends

± Dominates conversations

± Doesn¶t like listening

± Loves meetings

± Prefer generating ideas than doing it ± Need strokes regularly- unless someone else

says it, you don¶t believe it.

± Extroverts outnumber introverts 3: 1

± Extroverts monopolize meetings, get moreattention.



June 2008

Where you get your energy from

Extrovert or Introvert

� Introvert ± Think, rehearse and then speak

± Shy/Reserved

± Few very close friends

± Always sees others speak their ideas before they did

± Do not like interruptions

± Parents used to push you to bemore outgoing

± Introverts are under constantpressure, in school, trainingsetc: Classroom participation

± Intros don¶t give strokes, this isseen as insincere and artificial

± They take a lot of time to trustto open up

± Intros don¶t discuss beforedeciding



June 2008

� Extrovert

± Talk first think later, thinking out aloud

± All are close friends ± Dominates conversations

± Doesn¶t like listening

± Loves meetings

± Prefer generating ideas than doing it

± Need strokes regularly- unlesssomeone else says it, you don¶t believeit.

± Extroverts outnumber introverts 3: 1

± Extroverts monopolize meetings, getmore attention.

± Extroverts give and receive strokes.

� Introvert

± Think, rehearse and then speak

± Shy/Reserved ± Few very close friends

± Always sees others speak their ideasbefore they did

± Do not like interruptions

± Parents used to push you to be moreoutgoing

± Introverts are under constant pressure, inschool, trainings etc: Classroomparticipation

± Intros don¶t give strokes, this is seen asinsincere and artificial

± They take a lot of time to trust to open up

± Intros don¶t discuss before deciding

BossLed

IE

E

I

What

problems can

occur



June 2008

How you collect information

Sensing or Intuitive

� Sensor

± Prefer and give specific answers: two threethree am

± Prefer concentrating and doing current task.

No concept about tomorrow, holiday moodetc- doesn¶t like long term projects

± Criticism is Harsh

± Do not like constant changes

± Likes working with facts and figures, notconcepts

± Wants and gives clear instructions

± 70% are sensors ± Where is the Copier ?

± Describe Apartment

± Three ways to close a sale, 5 steps



June 2008

How you collect information

Sensing or Intuitive

� Intuitive

± Thinks about several things atonce and is considered absentminded

± Thinks about future moreevents than now

± Thinks about making thingsbetter

± Finds details boring

± Usually comes late for meetings

± Gives general answers toquestions

± 30% are intuitive

± Where is the Copier ?

± Describe Apartment



June 2008

How you make decisions

Thinking or Feeling

� Thinking

± Stay cool when all others are upset ± Fairness over relationships

± Objective to the core

± Don¶t mind taking difficultsituations

± Loves being right more than beingliked

± Will be impressed only if credentials are given

± Remember numbers and detailsmore than faces and names

± Thinkers: Never personal, objective

± Thinkers bring in objectivity

± Homework/Gifts



June 2008

How you make decisions

Thinking or Feeling

� Feelers: ± Good decision is when all are happy

± Will go out of the way to make others happy

± Very empathetic ± Serves people, even if they take advantage

± Thinks ³doesn¶t anyone care about what I want´

± Very careful not to hurt others

± Prefers harmony over clarity

± Will take back what was said to prevent someone gettingoffended

± Feelers: Others emotions, Harmony

± Feelers bring in empathy

± Homework/Gifts T and F in Marriage



June 2008

How you do the job

Judging or Perceiving

� Judger ± Are always waiting for others,

who are never on time

± Everything has a place andeverything is in its place

± Plans day in advance and willfollow plan, gets frustrated isplans don¶t work

± Don¶t like surprises

± Lists, Lists and Lists

± Everything has to be done in aspecific way

± Wants to do it and finish it off ± Judgers plan their work and

work their plan, even recreationis planned, They have a rightway and wrong way to doanything



June 2008

How you do the job

Judging or Perceiving

� Perceiver ± Easily distracted, gets lost in

conversations, on the way etc

± Love to explore new routes, newfood

± Don¶t plan anything, just does it

± Meets deadlines using last minuteenergy

± Creativity, spontaneity over neatness

± Turn work into play

± Changes subject in conversations

± Perceivers are flexible,spontaneous, and adaptive todifferent situations. They havetrouble making decisions andsticking to them. They prefer waitand watch policy

± J¶s need P¶s to help them to relaxand P¶s need J¶s to become moreorganized and to follow up on things

± J¶s need to P¶s to provide childlikeexcitement and P¶s need J¶s toprovide them the adult¶s need tohave order.



Let us dedicate this session to our inherent

capacity to understand, love and treadtogether«.as one family



The Most valuable Player

� Please sit in your teams«

±CPD-CENTRAL BANK

±CP

D-INWARD REMITT

ANCE& SALARIES±CPD-ICCS & COLLECTION CHQS

±CPD-ICCS & PDC

±CPD-INTERNAL CONTROL UNIT




� For each criterion, please vote foryour team member

�Please don¶t discuss/keep itconfidential

� Put your vote in the right envelop




� Criterion 1:

� The person who smiles the most

� Vote/Put in the right envelop




� Criterion 2:

� The Most helpful Person





� Criterion 4:

� The Person with the greatest senseof humor





� Lets reward them

CENTRALBANK

INWARDR EMITTANCE

ICCS & COLLECTION

ICCS & PDC INTERNALCONTR OL

Smiling

MostHelpful

OrganizedDesk

Sense of Humor



Lets Hear from the Managers

� One Great thing about my associates

±Neven Elgrably

±Mahmood Hasan

±Emad Naim Al Masoud

±Amal Abdulla Mahdi

±Mohamed Tariq



Lets Hear from the big boss



From the Heart

� Each of you have to complimenteveryone else in the team

� Each one takes one post it note per

team member and write positivecomments about them

� Once you have done so, please put it

in the correct envelop� You can also write about colleagues

in other teams



Lets always remember«.

� Lets always work together like theIsland game«.Creative/Takedecisions together/Compete/Finish intime/Enjoy/Win

� Lets understand and adjust witheach other

� Realize that each one of us is special

� Appreciate«. Each other

cpd togetherness 2011

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