A TWO DAY COACHING SKILLS COURSE plus a Further Day focused on CONFLICT COACHING from Monica Hanaway and Diana Mitchell(Monica is co-author of ‘Existential Coaching Skills: the Handbook’ a copy of the book (rrp £25) is free to course participants)

COURSE AIMS To provide an appropriate level of theoretical underpinning

knowledge and skillslinked to ICF criteria To provide opportunities for students to practice, observe and

develop these skills in role play

COURSE CONTENT THE FOUNDATIONS - What is Coaching?

o Developing a Coaching Contract CO-CREATING THE RELATIONSHIP

- Establishing trust and intimacy with clientso Coaching Presence

COMMUNICATION SKILLS - Active Listening

o Interventions: Reflecting back, paraphrasing, feeding back - Tuning in and out, bracketing assumptions

FACLITATING LEARNING AND RESULTS - Developing awareness-

o Planning and Goal setting- Managing Progress and Accountability

CONFLICT COACHING – a further day, separately certified.

o Using conflict coaching in business and executive coaching

COURSE FORMAT Each day will follow a similar format (10am to 5pm) commencing with thoughts and reflections on the course so far. This will be followed by presentations from the tutors and opportunities to practice skills

The Trainers

MONICA HANAWAY

Monica Hanaway - Profile

Monica Hanaway is an Accredited Mediator (SPC: January 2000), and an Accredited UKCP Psychotherapist (1994), supervisor, business coach, stress management consultant and management and leadership trainer.

She has always had an active interest in working with disadvantaged and marginalised groups and individuals. This included five years working on the streets taking therapy and support to homeless drug and alcohol users and three years running an intensive therapy and education programme for young people excluded, for a variety of reasons from education.

For many years she has worked with people who are ‘on the streets’ - homeless, runaways, those with substance misuse problems, gangs, sex workers etc. She has offered ‘street therapy’, restorative justice (between victims and perpetrators), conferencing (between disputant groups, neighbours or families) and mediation (between individuals and authorities, between different gangs, between individuals`.

She designed and acts as Deputy Course Director for the Middlesex University MA in Existential Coaching delivered at NSPC, London. She is Senior Lecturer on a Bar Council/Law society accredited Mediation Course at the School of Psychotherapy and Counselling Psychology (SPCP), Regent’s College, London, which has trained and accredited over 1000 mediators through its courses in London, Latvia and the Channel Islands. This mediation training takes a philosophical and psychological approach to mediation and emphasizes the importance of values, beliefs and self esteem in the creation and resolution of conflict.

She is a member of the faculty of Webster University where she delivers training in conflict resolution to masters students intending to work in NGOs and Diplomatic services. She was a member of the development team who have written a new MA in

Creative Leadership and she will be tutoring on the course when it is launched in the next academic year. She also regularly lectures on many aspects of psychotherapy, coaching and leadership in London and Oxford and on organizational psychology at King’s College, London.

Monica has over 20 years experience as a Leader and Senior Manager, strategist and policy maker, with a team of over 500 working to her and managing a budget of over £15million. Many of these years have been in the public sector during times of modernisation and restructuring during which she has coached individual senior managers and staff enabling them to deal creatively with change. She maintained close working relationships with voluntary and third sector organisations and worked with these organisations to build effective teams.

She has always had an active interest in working with disadvantaged and marginalised groups and individuals. This included five years working on the streets taking therapy and support to homeless drug and alcohol users and three years running an intensive therapy and education programme for young people excluded, for a variety of reasons from education.

She is part of a team which provides mediation training for the staff of The Tutu Foundation and is currently working with Rev Tutu to explore ways of addressing continued conflict in the Cape townships and Belfast. She was invited to make a presentation at the International Association for Conflict Management Annual IACM Conference in Stellenbosch in July 2012

She is a highly experienced mediator, coach, trainer and lecturer. She has mediated in a wide variety of disputes involving Commercial, Employment and Workplace disputes, Family conflicts, disputes between young people, including gangs, as well as Restorative Justice work with victims and perpetrators of crime. She works with global corporate companies, and individuals as a consultant and executive coach. Many of her clients are based abroad and sessions are conducted face to face and through skype.

She has lectured and given presentations on Coaching, Management skills, Conflict, Restorative Justice and Mediation, at conferences in the UK, Romania, South Africa and Latvia, to legal and business institutions, as well as to Government and Educational organisations. She has researched the potential for the teaching of conflict resolution skills in the schools and community in order to enhance the wellbeing agenda.

She has a long established private practice for psychotherapy and supervision which she runs in Oxford

Monica is Co-Director of her own Mediation, Coaching and Training company (The CH Group - comprising of Community Harmony and Corporate Harmony Limited). The company provides mediation to a diverse client group and holds contracts for providing mediation to some global EAP companies.

Publications: ‘Existential Perspectives on Coaching’ (2012) – editor ‘Co-Mediation; Using a Psychological Paired Approach to

Resolving Conflict’ (2012) – editor

‘Existential Coaching Skills: The Handbook’ (2014) – joint author

‘Tales of Conflict and the Role of Mediation’ (2014) – sole author

DIANA MITCHELLDiana Mitchell is an Accredited Mediator and an Accredited UKCP Psychotherapist, coach, supervisor and trainer.

In her early working life she worked as a dancer and costume mistress before moving into psychology. She has always been interested in diversity and the way people ‘tick’ and has an active interest in working with disadvantaged and marginalised groups, individuals and communities.

She is a founder member of the team which provide mediation training for the staff of The Tutu Foundation. She is also working with the Foundation to establish mediation panels within the NHS to address both internal conflict and issues between patients and hospital authorities.

She is a highly experienced mediator, trainer and lecturer. She has mediated in a wide variety of disputes involving Community, Commercial, Employment and Workplace disputes and Family conflicts.

She is a Lecturer on a Bar Council/Law society accredited Mediation Course at the School of Psychotherapy and Counselling Psychology (SPCP), Regent’s College, London, which has trained and accredited over 1000 mediators through its courses in London, Latvia, Singapore, South Africa and the Channel Islands. This mediation training takes a philosophical and psychological approach to mediation and emphasizes the importance of values, beliefs and self-esteem in the creation and resolution of conflict.

She is a member of the faculty of Webster International University where she delivers regular seminars on the Global MA in International Relations Programme. The training focuses on transferable listening skills including understanding and dealing with strongly expressed emotions. She also lectures on the MA programme in

Creative Leadership. She regularly lectures on many aspects of conflict resolution and psychotherapy.

She has a long established private practice for psychotherapy and supervision which she runs in Walton.

She is a contributing author to ‘Co-Mediation: using a psychological paired approach to resolving conflict’ (March 2012) and the author of many journal papers.

Diana is an associate of The CH Group - comprising of Community Harmony and Corporate Harmony Limited. The company provides mediation to a diverse client group and holds contracts for providing mediation to some global EAP companies.

COSTS AND VENUE DETAILS The fee for the two day Coaching course is £600

A further day is available on Conflict Coaching. The course fee for those having completed the 2 day course is £150, for those coaches just joining for the one day on Conflict Coaching it is £350Discounted residential accommodation is available but not included in the fee.Free flights from Southampton for those booking 4 nights at the hotel

Venue: The Venue, Fermain Valley Hotel, GuernseyDate: Saturday and Sunday 6-7 June 2015: Initial 2 day course

Monday 8 June – Conflict Coaching Course: 1 day course

APPLICATION FORM

Coaching Course 2 Day Course and 1 day Conflict Coaching Course - Guernsey

Coaching Course 2 Day Course – fee £650Course date: 6-7th June 2015______

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Course fee deposit £225 enclosed: The remainder of £425 to be paid by 11th May

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1 day Conflict Coaching Course_________________________________________Monday 8th June 2015Full fee £350Discounted fee for those who also attend the 2 day Coaching

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Those paying full fee - deposit £150 The remainder of £200 to be paid by 11th May

Those paying discounted fee - deposit £50 The remainder of £100 to be paid by 11th May

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Please make cheques payable to: ‘Diana Mitchell’

Please send the completed application form and the course/s fee to

Coaching Course Applications32 Cambridge RdWalton On ThamesSurreyKT12 2DPUnited Kingdom