course structure. after completion of this course, you should be familiar with ics: applications....

Course Structure

After completion of this course, you should be familiar with ICS:

Applications.Organizational principles and elements.Positions and responsibilities.Facilities and functions.Planning.

Overall Course Objectives

Unit 2ICS OVERVIEW

Bottom Line Up Front (BLUF)ICS:• Is a standardized management tool for meeting the demands of small or large emergency and nonemergency situations. • Represents best practices, and has become the standard for emergency management across the country. • May be used for planned events, natural disasters, and acts of terrorism. • Is a key feature of NIMS.

Unit ObjectivesIdentify:• Three purposes of ICS.• Requirements to use ICS.

What Is ICS?ICS:• Is a standardized, on-scene, all-hazards incident management concept. • Enables a coordinated response among various jurisdictions and agencies.• Establishes common processes for planning and management of resources.• Allows for integration within a common organizational structure.

When Is ICS Used?ICS can be used to manage:• Natural hazards.• Technological hazards.• Human-caused hazards.• Planned events.

What Is an Incident?An incident is . . .

. . . an occurrence or event, natural or human-caused, that requires a response to protect life or property.

Why Use ICS?1. It Works! 2. Mandates -Legal

and Regulatory

National Incident Management System (NIMS)What ? . . . NIMS provides a consistent nationwide template . . .

Who? . . . to enable Federal, State, tribal, and local governments, the private sector, and nongovernmental organizations to work together . . .

How? . . . to prepare for, prevent, respond to, recover from, and mitigate the effects of incidents regardless of cause, size, location, or complexity . . .

Why? . . . in order to reduce the loss of life and property, and harm to the environment.

NIMS Components & ICS

Command and Management

Preparedness

Resource Management

Communications and Information Management

Ongoing Management andMaintenance

Incident Command System

Multiagency Coordination Systems

Public Information

Additional Information: www.fema.gov/emergency/nims

Lessons LearnedWithout ICS, incident responses typically:• Lack accountability.• Have poor communications.• Use unsystematic planning processes.• Are unable to efficiently integrate responders.

Unit 3ICS FEATURES

AND PRINCIPLES

BLUF(1 of 2)ICS:• Utilizes management features including the use of common terminology and a modular organizational structure.• Emphasizes effective planning through the use of management by objectives and Incident Action Plans. • Supports responders by providing data they need through effective information and intelligence management.

BLUF(2 of 2)ICS: • Utilizes the principles of chain of command, unity of command, and transfer of command. • Ensures full utilization of incident resources by maintaining a manageable span of control, establishing predesignated incident facilities, implementing resource management practices, and ensuring integrated communications.

Unit Objectives• Describe the basic features of ICS.• Select the correct terminology for ICS facilities.• Identify common tasks related to personal accountability.

ICS Features: Overview• Standardization

• Common terminology• Command

• Establishment and transfer of command

• Chain of command and unity of command

• Planning/Organizational Structure• Management by objectives • Incident Action Plan (IAP)• Modular organization• Manageable span of control

• Facilities and Resources• Comprehensive resource

management• Incident locations and facilities

• Communications/Information Management• Integrated communications• Information and intelligence

management• Professionalism

• Accountability• Dispatch/Deployment

Common Terminology – No Codes!Using common terminology helps define:• Organizational functions.• Incident facilities.• Resource descriptions.• Position titles.

Command: DefinitionCommand: The act of directing, ordering, or controlling, by virtue of explicit statutory, regulatory, or delegated authority.

At an incident scene, the Incident Commander has the authority to assume command!

Transfer of Command• Moves the responsibility for command from one Incident Commander to another.• Must include a transfer of command briefing (which may be oral, written, or both).

When Command Is Transferred• A more qualified Incident Commander arrives. • A jurisdiction or agency is legally required to take command.• Incident complexity changes.• The current Incident Commander needs to rest.

Chain of CommandChain of command:• Is an orderly line of authority within the response organization. • Allows incident managers to direct and control the actions of all personnel under their supervision. • Avoids confusion by requiring that orders flow from supervisors. • Does not prevent personnel from sharing information.

Unity of CommandUnder unity of command, personnel:• Report to only one incident supervisor. • Receive work assignments only from the assigned supervisor.

Management by ObjectivesPriorities for incident objectives are:

#1: Life Safety

#2: Incident Stabilization

#3: Property/ Environmental Preservation

ICS OrganizationDiffers from day-to-day organizational structures and positions by: • Using unique ICS position titles and organizational structures. • Assigning personnel based on expertise, not rank. For example, a director may not hold that title when deployed under an ICS structure.

Modular OrganizationIncident command organizational structure is based on:

Size, type, and complexity of the incident.Specifics of the hazard environment created by the incident. Incident planning process and incident objectives.

Incident Action PlanningEvery incident must have an Incident Action Plan (IAP) that:• Specifies the incident objectives.• States the activities. • Covers a specified timeframe, called an operational period. • May be oral or written.

Elements of an Incident Action Plan

Every IAP must have four elements:• What do we want to do? • Who is responsible for doing it? • How do we communicate with each other? • What is the procedure if someone is injured?

Manageable Span of ControlSpan of control:• Pertains to the number of individuals or resources that one supervisor can manage effectively during an incident.• Is key to effective and efficient incident management.

Resource 2Resource 2

Resource 3Resource 3Resource 1Resource 1

SupervisorSupervisor

ICS Management: Span of ControlICS span of control for any supervisor:• Is between 3 and 7

subordinates.• Optimally does not exceed 5

subordinates.

Incident Facilities: Summary• A single Incident Command Post should be established on all incidents—even small ones! • Incidents may require additional facilities (e.g., a call center).• Areas may be predesignated incident facilities for the surrounding community (e.g., shelters, staging areas, helibases, medical centers).

Resources: DefinitionResources are personnel and major items of equipment, supplies, and facilities available or potentially available for assignment to incident operations and for which status is maintained.

Resource ManagementResource management includes processes for:

Categorizing resources. Ordering resources. Dispatching resources. Tracking resources. Recovering resources.Reimbursing other organizations.

Integrated CommunicationsIncident communications are facilitated through: • The development and use of a common communications plan.• The interoperability of communication equipment, procedures, and systems.

• Before an incident, it is critical to develop an integrated voice and data communications system (equipment, systems, and protocols).

Accountability (1 of 2)Check-In. All responders must report in to receive an

assignment in accordance with the procedures established by the Incident Commander.

Incident Action Plan. Response operations must be coordinated as outlined in the IAP.

Unity of Command. Each individual will be assigned to only one supervisor.

Span of Control. Supervisors must be able to adequately supervise and control their subordinates, as well as communicate with and manage all resources under their supervision.

Resource Tracking. Supervisors must record and report resource status changes as they occur.

Dispatch/DeploymentAt any incident:• The situation must be assessed and the response planned. • Managing resources safely and effectively is the most important consideration.• Personnel and equipment should respond only when requested or when dispatched by an appropriate authority.

SUMMARY (1 of 2)ICS:• Utilizes management features including the use of common terminology and a modular organizational structure.• Emphasizes effective planning through the use of management by objectives and Incident Action Plans. • Supports responders by providing data they need through effective information and intelligence management.

SUMMARY (2 of 2)ICS: • Utilizes the principles of chain of command, unity of command, and transfer of command. • Ensures full utilization of incident resources by maintaining a manageable span of control, establishing predesignated incident facilities, implementing resource management practices, and ensuring integrated communications.

Unit 4INCIDENT COMMANDER AND

STAFF FUNCTIONS

Unit Objectives• Identify the five major ICS management functions.• Identify the position titles associated with the Command Staff.• Describe the role and function of the Incident Commander.• Describe the role and function of the Command Staff.

Management Function DescriptionsFunction Description

Incident Command

• Establishes incident objectives, strategies, and priorities.

• Assume overall responsibility for the incident.

Operations• Determines tactics and resources for achieving objectives.

• Directs the tactical response.

Planning

• Collects and analyzes information.

• Tracks resources.

• Maintains documentation.

Logistics • Provides resources and needed services.

Finance/Administration

• Accounts for expenditures, claims, and compensation.

• Procures needed resources.

Delegating Incident Management Functions

IncidentCommandIncident

Command

OperationsSection

OperationsSection

PlanningSection

PlanningSection

LogisticsSection

LogisticsSection

Finance/AdminSection


Remember: The Incident Commander only creates those Sections that are needed. If a Section is not staffed, the Incident Commander will personally manage those functions.

Incident CommanderThe Incident Commander is responsible for:• All ICS management functions until delegated.• Ensuring incident safety. • Providing information to internal and external stakeholders. • Establishing and maintaining liaison with other agencies participating in the incident.

Deputy Incident CommanderA Deputy Incident Commander may be designated to:• Perform specific tasks as requested by the Incident Commander.• Perform the incident command function in a relief capacity.• Represent an assisting agency that shares jurisdiction.

Expanding the Organization

Command Staff: Provide information, safety, and liaison services for the entire organization.

PlanningSection

PlanningSection

LogisticsSection

LogisticsSection

LiaisonOfficerLiaisonOfficer

SafetyOfficerSafetyOfficer

Public InformationOfficer


General Staff: Delegated functional responsibilities.

OperationsSection

OperationsSection




Command

Public Information Officer (PIO)






Command

The Public Information Officer: • Advises the Incident Commander on information dissemination and media relations. • Obtains information from and provides information to the Planning Section, the community, and the media.

NOTE: The Incident Commander approves information that the PIO releases.

Safety Officer






Command

The Safety Officer: • Advises the Incident Commander on issues regarding incident safety.• Works with Operations to ensure safety of field personnel. • Ensures safety of all incident personnel.

Liaison Officer






Command

The Liaison Officer: • Assists the Incident Commander by serving as point of contact for representatives from other response organizations.• Provides briefings to and answers questions from supporting organizations.

SummaryYou are now able to:• Identify the five major ICS management functions.• Identify the position titles associated with the Command Staff.• Describe the role and function of the Incident Commander.• Describe the role and function of the Command Staff.

Unit 5GENERAL STAFF FUNCTIONS

Unit ObjectivesDescribe the roles and functions of the General Staff, including:• Operations Section• Planning Section• Logistics Section• Finance/Administration Section

General Staff Overview – Expanding Incidents


Command

OperationsSection

OperationsSection

PlanningSection

PlanningSection

LogisticsSection

LogisticsSection



Directs all response/tactical actions to achieve the incident objectives.

Activated, as needed, to support the incident response directed by the Operations Section.

ICS Supervisory Position Titles

Organizational LevelOrganizational Level Supervisor TitleSupervisor Title Support Position TitleSupport Position Title

Incident Command Incident Commander Deputy

Command Staff Officer Assistant

General Staff (Section) Chief Deputy

Branch Director Deputy

Division/Group Supervisor N/A

Unit Leader Manager

Strike Team/Task Force Leader Single Resource Boss

Increasing Interagency CoordinationWhen an incident involves multiple organizations, assigning Deputies from other organizations can increase interagency coordination.

OperationsSection ChiefOperations

Section Chief

IncidentCommander

IncidentCommander

Deputy OperationsSection Chief

Deputy OperationsSection Chief

Operations Section: Major Activities• Directs and coordinates all incident tactical operations.• Is typically one of the first organizations to be assigned to the incident.• Expands from the bottom up. • Has the most incident resources.• May have Staging Areas and special organizations.

RescueGroup

RescueGroup

InvestigationGroup

InvestigationGroup

OperationsSection

OperationsSection

Staging Area

Staging Area


Command

Operations: Single ResourcesOn a smaller incident, the Operations Section may be comprised of an Operations Section Chief and single

resources.

IndustrialHygienistIndustrialHygienist


Section Chief

ITSpecialist

ITSpecialist

FacilityEngineerFacility

Engineer

Operations: TeamsSingle resources may be organized into teams. Using standard ICS terminology, the two types of team configurations are:

Task Forces, which are a combination of mixed resources with common communications supervised by a Leader. Strike Teams, which include all similar resources with common communications supervised by a Leader.

Sample Strike Teams and Task Forces

Search & RescueStrike Team

Search & RescueStrike Team

Medical AidStrike TeamMedical AidStrike Team

Perimeter SecurityStrike Team

Perimeter SecurityStrike Team


Section Chief

Damage AssessmentTask Force


Shelter and FeedingTask Force


Public WorksTask Force


Operations: Too Many Teams!Additional levels of supervision must be added as the number of teams expands.





Medical AidStrike Team 1Medical Aid

Strike Team 1

Perimeter SecurityStrike Team 2




Damage Assessment Task Force 1

Damage Assessment Task Force 1


Strike Team 2Search & Rescue




Strike Team 1

Damage AssessmentTask Force 2

Damage AssessmentTask Force 2


Section Chief

The Solution: Add Functional GroupsGroups, led by a Supervisor, are used to perform functional areas of operation.

Response & RecoveryGroup Supervisor

Response & RecoveryGroup Supervisor

Search & RescueStrike Team 1






Restoration/RecoveryTask Force

Restoration/RecoveryTask Force

Perimeter Security Group SupervisorPerimeter Security Group Supervisor








Strike Team 1


Section Chief

Emergency ServicesGroup Supervisor

Emergency ServicesGroup Supervisor


Strike Team 2

Geographic Divisions & GroupsDivisions, led by a Supervisor, are used to divide an incident geographically.

East DivisionSupervisor

East DivisionSupervisor






Strike Team 1

Shelter and FeedingTask Force 1


Recovery Group Supervisor

Recovery Group Supervisor



Restoration/Recovery Task Force

Restoration/Recovery Task Force

West DivisionSupervisor

West DivisionSupervisor






Strike Team 2




Section Chief

Complex IncidentsAdding Branches helps to:• Supervise Groups and Divisions.• Further reduce span of control.

Search & RescueGroup SupervisorSearch & RescueGroup Supervisor

Medical AidGroup Supervisor

Medical AidGroup Supervisor

Perimeter Security Group SupervisorPerimeter Security Group Supervisor

Evacuation Group Supervisor

Evacuation Group Supervisor

Shelter & FeedingGroup SupervisorShelter & FeedingGroup Supervisor

Emergency ResponseBranch Director

Emergency ResponseBranch Director


Section Chief

Crisis InterventionGroup SupervisorCrisis InterventionGroup Supervisor

ServicesBranch Director

ServicesBranch Director

Planning Section: Major Activities• Collecting, evaluating, and displaying incident intelligence and information.• Preparing and documenting Incident Action Plans.• Tracking resources assigned to the incident.• Maintaining incident documentation.• Developing plans for demobilization.


Command

OperationsSection

OperationsSection

PlanningSection

PlanningSection

LogisticsSection

LogisticsSection



Planning Section: Units

Planning SectionPlanning Section

ResourcesUnit

ResourcesUnit

SituationUnit

SituationUnit

DemobilizationUnit

DemobilizationUnit

DocumentationUnit

DocumentationUnit

TechnicalSpecialistsTechnical

Specialists

Logistics Section: Major Activities• Ordering, obtaining, maintaining, and accounting for essential personnel, equipment, and supplies.• Providing communication planning and resources.• Setting up food services for responders.• Setting up and maintaining incident facilities.• Providing support transportation.• Providing medical services for injured personnel.


Command

OperationsSection

OperationsSection

PlanningSection

PlanningSection

LogisticsSection

LogisticsSection



Logistics Section: Branches and Units• The Logistics Section can be further staffed by two Branches and six Units.

• The titles of the Units are descriptive of their responsibilities.

CommunicationsUnit

CommunicationsUnit

MedicalUnit

MedicalUnit

SupplyUnit

SupplyUnit

FacilitiesUnit

FacilitiesUnit

Logistics SectionLogistics Section

Service BranchService Branch

FoodUnit

FoodUnit

Ground SupportUnit

Ground SupportUnit

Support BranchSupport Branch

Finance/Administration Section: Major Activities

The Finance/Administration Section is responsible for:• Contract negotiation and monitoring.• Timekeeping.• Cost analysis.• Compensation for injury or damage to property.• Documentation for reimbursement (e.g., under MOUs).


Command

OperationsSection

OperationsSection

PlanningSection

PlanningSection

LogisticsSection

LogisticsSection



Finance/AdministrationSection

Finance/AdministrationSection

ProcurementUnit

ProcurementUnit

TimeUnitTimeUnit

CostUnitCostUnit

Compensation/Claims Unit

Compensation/Claims Unit

Finance/Administration Section: Units

SummaryLearned the roles and functions of the General Staff, including:• Operations Section• Planning Section• Logistics Section• Finance/Administration Section

Unit 6UNIFIED COMMAND

Unit Objectives• Define Unified Command.• List the advantages of Unified Command.• Identify the primary features of Unified Command.• Differentiate between command and coordination.

Unified CommandThe Unified Command organization consists of the Incident Commanders from the various jurisdictions or organizations operating together to form a single command structure.

Fire & Rescue Incident

Commander

Local Law Enforcement

Incident Commander

HazMatIncident

Commander

Unified Command Benefits• A shared understanding of priorities and restrictions.• A single set of incident objectives.• Collaborative strategies.• Improved internal and external information flow.• Less duplication of efforts.• Better resource utilization.

Unified Command Features• A single integrated incident organization• Co-located (shared) facilities• One set of incident objectives, single planning process, and Incident Action Plan• Integrated General Staff – Only one Operations Section• Coordinated process for resource ordering

Possible Organization

Making Unified Command Work• Include key community response personnel.• Make sure that first responders know their legal and ethical responsibilities.• Learn ICS.• Train and exercise together.

Incident CoordinationCoordination activities include:•Establishing policy.•Collecting information.•Establishing priorities.•Resolving resource issues.•Facilitating support.•Synchronizing public messages.

Joint Information CenterThe Joint Information Center (JIC):• May be established to coordinate public information activities.• Serves as the central point of contact for all news media.

Summary• Define Unified Command.• List the advantages of Unified Command.• Identify the primary features of Unified Command.• Differentiate between command and coordination.

course structure. after completion of this course, you should be familiar with ics: applications....

Documents

use ics

ics features

ics facilities

use of management

management features

learnedwithout ics

purposes of ics

emergency management