course ilt technology and time management unit objectives use the computer and telephone...
TRANSCRIPT
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Technology and time management
Unit objectives Use the computer and telephone
technologies to save time instead of wasting time
Maintain a reasonable workload by saying “no” when appropriate
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Technology and time management
Topic A: Technology saves time Topic B: Say “No”
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Technology saves time
Acquire only the technology you need Learn only what applies to you Create a time with no interruptions
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Activity
A-1: Using technology to save time
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Computers can waste time
Computers lead to wastage of time Computers create information overflow Organizing electronic files saves time
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Organizing electronic files
1. Create a file system for document files
2. Create a file system for stored e-mail and fax messages
3. Organize the system
4. Transfer documents into appropriate electronic folders
5. Create a computer desktop to access files and applications easily
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Organizing e-mail
After reading mail, act on it immediately
Delete messages not required
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Organizing faxes
Send and receive faxes through computer
Delete unwanted fax documents Organize fax documents in their
respective folders
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Activity
A-2: Organizing your computer
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What do you do when…
It takes time for your mailbox to open. You don’t understand a particular
feature in the software. A Web site takes a long time to load. Your computer stops responding. The printer doesn’t respond when you
try to print. You are searching for a file.
Are you wasting time?
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Handling e-mail
Always read the subject line Send request to stop junk mail Schedule time to check e-mail Turn off notification devices Be selective when disclosing your
business e-mail address Use just one mailbox
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Activity
A-3: Handling e-mail
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Use Internet time wisely
Create bookmarks– Keep a record of interesting and useful
Web sites.
Familiarize yourself with different search engines
Do not become overly curious
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Activity
A-4: Using your Internet time wisely
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Telephone wastes time
Don’t answer every call immediately Enable voice mail to answer your calls
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Minimize call time
Plan your calls in writing Focus on the subject of the call Stand up while talking Place a time limit on each call Develop verbal messages to end a call Use voice mail when appropriate
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Activity
A-5: Being productive with telephone time
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Technology and time management
Topic A: Technology saves time Topic B: Say “No”
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Reasons for doing too much
Need to achieve Insecurity Failure to delegate Unrealistic time estimates Lack of organization
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Avoid doing too much
Prioritize Delegate Concentrate on priorities Be flexible
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Activity
B-1: Saying “no”
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Making your workload reasonable
Realize you don’t work best under pressure
Resist taking over jobs because others are not doing them
Do not assume that everything has to be done
Overestimate time for projects
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Activity
B-2: Creating reasonable workloads
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Why we don’t say “No”
Looking for gratitude Guilt Fear of expendability Belief of indispensability
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PAUSE
Pay attention
Analyze the situation
Utilize your decision-making skills
Supply reasons
Examine alternatives
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Activity
B-3: Identifying the steps to say “no”
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Technology and time management
Unit summary Explored ways to use the computer
and telephone to save time Maintained a reasonable workload by
saying “no”