course catalogue catalogue.pdf · 2020-06-04 · in qatar for industry, government, businesses and...

CONTINUING & PROFESSIONALEDUCATION

COURSECATALOGUE2019 – 2020

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FOR MORE INFORMATION, PLEASE CONTACT:

College of the North Atlantic – QatarContinuing & Professional EducationPhone +974 4495 2111WhatsApp +974 3304 2840Email [email protected]

The CNA-Q Continuing & Professional Education department delivers relevant, value-added and innovative training solutions in Qatar for industry, government, businesses and organizations, driving results today that support the State of Qatar’s National Vision 2030.

Whether customized or off-the-shelf, face-to-face or blended learning, the CNA- Qatar Continuing & Professional Education team works in partnership with clients to develop and deliver solutions tailored to their unique workforce needs. Our client solutions include needs assessments, program development and delivery, logistics and project management, account management, evaluation and quality assurance.

Existing and customized courses and programs leverage CNA-Q’s 16 years as the State of Qatar’s premier technical college which include state-of-the-art facilities, internationally-recognized instructors, innovative teaching and learning approaches, and internationally accredited curriculum from:• Business Studies• Engineering Technology and Trades• English Language Training • Health Sciences• Information Technology

We offer:• Dynamic and flexible courses• Relevant and practical training• Convenient scheduling (full-time, part-time, evenings, weekends)• State-of-the-art facilities in healthcare, IT and engineering • Expertise from CNA-Q’s diverse staff• Local, national and international experts

Take this opportunity to enhance your capabilities to achieve professional growth for yourself, your team and your organization.

In addition to our line of corporate training courses, we are excited to extend our reach into the community and to offer QCHP accredited Continuing & Professional Develop-ment (CPD) activities for healthcare professionals.

College of the North Atlantic – Qatar

CONTINUING & PROFESSIONAL EDUCATION

4 CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020

CPE COURSE CATALOGUE Table of Contents

CATEGORY 1 ENGLISH LANGUAGE ............................................... 7Everyday English ................................................................ 7Business English ................................................................ 7TOEFL Preparation ............................................................. 7IELTS Preparation Course .................................................. 7CNA-Q Preparatory Institute .............................................. 7Beginner English (CEFR A1/IELTS 1.0 – 1.5) ........................ 8Intermediate English 1 (CEFR A2/IELTS 2.0 – 3.0) .............. 8Intermediate English 2 (CEFR B1/IELTS 3.5 – 4.5) .............. 8Advanced English (CEFR B2/IELTS 5.0 – 5.5) ..................... 9Writing in English ............................................................... 9Business Proposal Writing ................................................ 10English for Customer Service ........................................... 10Basic Report Writing ........................................................ 10Meeting Agendas and Minutes ......................................... 10English Grammar ............................................................. 10

CATEGORY 2 BUSINESS STUDIES ............................................... 11Advanced Public Speaking Skills ...................................... 11Supervisory Skills for Frontline Managers ........................ 11Personal Finance Planning ............................................... 11Professional Selling .......................................................... 11Introduction to Strategic Management ............................. 11Delivering Customer Service Excellence .......................... 12Basic Financial Statement Analysis .................................. 12Accounting and Finance for Non-Financial Managers ....... 12Project Management for Non-Managers ........................... 12Enterprise Project Management and Business Performance ..................................................... 12Project Appraisal and Analysis ......................................... 12Introduction to Matrix Management and Cross Group Reporting .................................................... 12Project Scheduling, Cost Planning Skills .......................... 13Mergers, Acquistions Integration and Change Management ....................................................... 13Project Risk Management, Uncertainty and Decision Analysis ............................................................. 13Anti-Money Laundering and Combating Financial Terrorism ......................................... 13 Introduction to Qatar Business Law.................................. 14Performance Management............................................... 14Supervisory Skills ............................................................ 14Health and Safety in the Workplace ................................. 14Human Resource Functions ............................................. 14Human Resource Planning ............................................... 14Fundamentals of Project Management ............................. 15Instructional Skills Workshop (ISW) .................................. 15Human Resource Information Systems............................. 15Introduction to Money and Banking .................................. 15

CATEGORY 3 ENGINEERING TECHNOLOGY ............................... 16Engineering Technology Gas Chromatography .................. 16Distributed Control Systems Fundamentals (Process) ...... 16Coupling and Shaft Alignment Techniques:Rim and Face Reverse Dial and Laser Alignment ...............16Basic Instrumentation Skills ............................................. 16Fans and Blowers..............................................................17Programmable Logic Controllers ...................................... 17Distributed Control System Fundamentals (Instrumentation) ............................................................. 17Electrical Safety for Non-Electrical Personnel .................. 17 Control Valve and Positioners .......................................... 17

CATEGORY 4 HEALTH AND WELLBEING ..............18 Emergency First Aid – Canadian Red Cross ...................... 18Standard First Aid – Canadian Red Cross ......................... 18Basic Life Support – American Heart Association ............. 18Advanced Cardiac Life Support –American Heart Association ............................................ 18Pediatric Advanced Life Support (PALS) ........................... 19Emergency Medical Technician Basic (EMT-B) .................. 19Medical Terminology ........................................................ 19Cardiovascular System .................................................... 19Disorders of Cardiovascular System ................................. 19Dental Hygiene Instrumentation for Dental Health............ 20Post-Operative Oral Hygiene Instructions ......................... 20Venipuncture and Laboratory Analysis ............................. 20Communications in Healthcare ........................................ 20The Lymphatic System ..................................................... 20Infection Control .............................................................. 20Radiographic Image Analysis Guidelines ........................... 20Principles of Occupational Health and Safety ................... 21Pain Management ............................................................ 21Emotional Intelligence in Healthcare ................................ 21Introduction to ECGS ....................................................... 21Ergonomics in HealthCare ............................................... 21Basic Principles of Healthcare Ethics ............................... 21Diabetes and Ramadan .................................................... 21

5CNA–Q | CONTINUING & PROFESSIONAL EDUCATION | COURSE CATALOGUE 2019 – 2020

CATEGORY 5 INFORMATION TECHNOLOGY ...............................22Computer Self Defence.................................................... 22Information Security Fundamentals ................................. 22Information Security Practice .......................................... 22Information Security Planning .......................................... 22Network and Cloud Security ............................................ 22Security Threats and Counter Measures .......................... 22Ethical Hacking ................................................................ 23Critical Security Controls ................................................. 23Building Trusted Systems ................................................. 23IT Project Management .................................................... 23

CATEGORY 6 INTERNATIONAL ACCREDITATIONS .....................24ICS 200 Incident Command System................................. 24ICS 300 Intermediate Insident Command System – ICS for Expanding Incidents ............................................. 24ICS 400 Advanced Incident Command System ................ 24Project Management Certificate ...................................... 24Project Scope Management ............................................. 24Project Communications Management............................. 25Project Time Management ............................................... 25Project Risk Management ................................................ 25Project Quality Management ............................................ 25Project Human Resource Management ............................ 25Project Procurement Management ................................... 25Project Cost Management ............................................... 25


CATEGORY 1:ENGLISH LANGUAGE

CNA-Q’s English Language courses provide opportunities for individuals and businesses to improve English language skills in a communicative and fun learning environment. In addition to the courses listed here, we offer a large selection of customized courses that are targeted to specific audiences.

A placement test is required for entry into all English Language courses, except for CNA-Q Preparatory Institute. The placement test takes approximately 1 hour and is available by appointment only.

EVERYDAY ENGLISHThis is a series of courses intended for adult learners of all levels of English language. The course will introduce English skills essential for success in personal and professional life and will encourage learners to become independent users of English. The series is comprised of nine levels of study.Learners will be placed in the appropriate level according to their language abilities.

BUSINESS ENGLISH English as a Foreign Language (EFL) course series with an emphasis on business themes. It is designed to review business tasks and functions based on speaking and listening skills. Learners will also have the opportunity to further improve their ability to read and write in English, and to understand and use basic grammar patterns. The series is comprised of six levels of study and learners will be placed in the appropriate level according to their language abilities.

TOEFL PREPARATIONTest of English as a Foreign Language iBT® (TOEFL) is an internationally recognized exam required in many countries to place learners in higher education institutions. In this course, learners will develop their English skills as well as develop strategies for taking the TOEFL test.

IELTS PREPARATION COURSEThis course will familiarize learners with the IELTS test and prepare learners for the test. Learners will be introduced to the sections of the IELTS and will complete a number of practice tests.

They will practice skills, strategies and exercises in reading, listening, writing, and speaking to help them meet the demands of the IELTS test. Learners will have the opportunity to take the IELTS exam at the CNA-Q IELTS Center.

CNA-Q PREPARATORY INSTITUTEThis preparatory review course will enhance a learners’ English abilities in speaking, listening, reading and writing. In addition to language acquisition, learners will also receive a thorough review of mathematical skills. Learners will also have the opportunity to write the CNA-Q Academic English and Mathematics Placement Tests. Should the learner successfully score the required band scores, they will be eligible to enroll at CNA-Q.


BEGINNER ENGLISH (CEFR A1 / IELTS 1.0 - 1.5)The Beginner English course is our lowest level of generative language use - the point at which the learner can interact in a simple way, ask and answer simple questions about themselves, where they live, people they know, and things they have, initiate and respond to simple statements in areas of immediate need or on very familiar topics, rather than relying purely on a very finite rehearsed, lexically-organised repertoire of situation-specific phrases.

Students at this level can understand and use familiar everyday expressions and very basic phrases.They can introduce themselves and others and can ask and answer questions about personal details such as where they live, people they know and things they have. They can interact in a simple way provided the other person talks slowly and clearly and is prepared to help.

INTERMEDIATE ENGLISH 1 (CEFR A2 / IELTS 2.0 - 3.0)At the A2 level students are beginning to be able to function in social situations. They are able to use simple everyday polite forms of greeting and address, greet people, ask how they are and react to news, handle very short social exchanges, ask and answer questions about what they do at work and in their free time, make and respond to invitations, discuss what to do, where to go and make arrangements to meet, make and accept offers. They can also function ‘out and about’. They can make simple transactions in shops, post offices or banks, get simple information about travel, use public transport, ask for basic information, ask and give directions, and buy tickets. Students at this level can understand sentences and frequently-used expressions related to areas of most immediate relevance (e.g. very basic personal and family information, shopping, local geography, employment). They can communicate in simple language and complete routine tasks requiring a simple and direct exchange of information on familiar and routine matters. They can describe in simple terms aspects of their background, immediate environment and matters in areas of immediate need.

INTERMEDIATE ENGLISH 2 (CEFR B1 / IELTS 3.5 - 4.5)At level B1 students are able to maintain interaction and get across what they want to express in a range of contexts and follow the main points of extended discussion around them, provided that speech is clearly articulated in standard dialect. They can express the main point they want to make and keep going, even though they may have to pause for grammatical, especially in longer stretches of free production. The second feature is the ability to cope flexibly with problems in everyday life, for example coping with less routine situations on public transport, dealing with most situations likely to arise when making travel arrangements through an agent or when actually traveling entering unprepared into conversations on familiar topics. Students can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc. They can deal with most situations likely to arise whilst travelling in an area where the language is spoken and can produce a simple connected text on topics which are familiar or of personal interest. They can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.


ADVANCED ENGLISH(CEFR B2 / IELTS 5.0 - 5.5)At the B2 level there is a focus on effective argument. Students are able to account for and sustain their opinions in discussion by providing relevant explanations, arguments and comments. They can explain a viewpoint on a topical issue giving the advantages and disadvantages of various options and can develop an argument giving reasons in support of or against a particular point of view. They can take an active part in informal discussion in familiar contexts, commenting, putting their point of view clearly, evaluating alternative proposals and making and responding to hypotheses. They are able to hold their own effectively in social discourse and understand in detail what is said to them in the standard spoken language even in a noisy environment. They can initiate discourse, take their turn when appropriate and end a conversation when they need to, though they may not always do this elegantly. They can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without imposing strain on either party. There is a new degree of language awareness. They are able to correct mistakes if they have led to misunderstandings, can make a note of “favourite mistakes” and consciously monitor speech for it/them and generally they can correct slips and errors if they become conscious of them.

At the B2 level, students should be able to understand the main ideas of complex texts on both concrete and abstract topics, including technical discussions in their field of specialisation. They can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party. They can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.

WRITING IN ENGLISH This course is designed to develop and improve learners English language writing skills. The course will focus on the grammar needed to write effectively, from the sentence to the essay and beyond. Learners will be introduced to a variety of topics including sentence structures and the verb tenses that are needed to write successfully.


BUSINESS PROPOSAL WRITINGThis course is designed to review elements of writing for business, in English, with a specific focus on the formatting and content of business proposals. Learners will have the opportunity to further improve their ability to write in English and to understand the uses and importance of writing to communicate in business. Major subjects include: analyzing the need for written communication, using written language to communicate effectively, business proposal purpose and format, and using visuals to communicate effectively.

ENGLISH FOR CUSTOMER SERVICE This English for Customer Service course is designed to enable retail staff’s ability to communicate effectively with their customers in English. At the end of the course, learners will be able to use English with more self confidence and, at the same time, supply them with an upgraded set of key phrases and vocabulary frequently used in their daily work.

BASIC REPORT WRITINGThis is an introductory report writing course designed to introduce, develop, and apply report writing skills. Various workplace report formats will be examined, with a special emphasis on the use of appropriate report types, structures, and visuals. Learners will analyze sample reports and write various reports during the course.

MEETING AGENDAS AND MINUTESThis workplace communications course is designed to improve two essential meeting skills: creating agendas for effective meetings and developing official meeting minutes. Learners will analyze the elements and struc-tures of professional meeting agendas and minutes. Learners will gain practical experience in creating agendas for use in a variety of meetings, taking meet-ing notes while listening to a meeting in progress, and developing detailed and accurate minutes following meetings.

ENGLISH GRAMMARThis series of courses is designed to be a review of beginner grammar and as an introduction to intermediate and advanced grammar. During the course, learners will have the opportunity to practice the grammar reviewed or learned in class. Each course will build on the previous one.




CATEGORY 2:BUSINESS STUDIES

You will gain internationally-recognized qualifications and the practical skills to transform existing businesses or start your own. Leading instructors will support you to think critically, develop your own ideas and relate them to real-life business situations.

Additionally, you’ll develop vital skills such as flexibility, teamwork and project management, learn to be effective in multicultural and Western business environments, and develop strong networking skills.

ADVANCED PUBLIC SPEAKING SKILLSThis course provides students with a foundation of persuasive speaking skills, from speech development through to effective delivery. In this course learners will create outlines, develop PowerPoint presentations, and perform impromptu speaking using techniques such as vocal variety, body language, stage presence, and stage movement. Topics include: nervousness, bad habits, impromptu speaking, speech organization, opening & closing hooks and PowerPoint presentations.

SUPERVISORY SKILLS FOR FRONTLINE MANAGERSThis course is designed for frontline supervisors to improve their theoretical knowledge and applied behavioural skills relating to the supervision of oper-ations frontline staff. The course provides an aligned approach where supervisors will be better able to communicate the organization’s operational goals to their teams. Frontline supervisors will develop the abilities to more efficiently supervise and report on employee performance to management, with timely escalation for decision-making efforts. The course is highly interactive and experiential with an emphasis on group work and activities.

PERSONAL FINANCE PLANNINGLearners will develop their skills in evaluating a client’s financial health, time value of money, credit management, personal insurance risk management, brief overview of investment and retirement planning, and estate planning.

PROFESSIONAL SELLINGThis course outlines the basic concepts of professional selling. It provides an overview of the selling environ-ment and sales career paths. The course will assist in the preparation and making of a successful sales presentation and show techniques for closing a sale. Also, the functions of the sales manager will be dis-cussed.

INTRODUCTION TO STRATEGIC MANAGEMENTThis course will enable learners to be exposed to the inter-relationship of the functional areas of business. The focus will be on strategy development for business management, enabling learners to apply organizational, financial, human resource, and marketing decisions to business applications.


DELIVERING CUSTOMER SERVICE EXCELLENCEThis engaging and interactive course enables learners to value and develop world class customer service skills. The focus is on motivating front line staff to take ownership for excellence and to enable and equip them to deliver exceptional customer service. BASIC FINANCIAL STATEMENT ANALYSISLearners will apply ratio, trend and other financial analysis techniques in interpreting the financial health, credit worthiness and investment potential of a firm. The course will serve as a foundation for bank lending and investment courses.

ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSThis course offers a summary of financial and accounting principles, terms and calculations which are relevant for non-financial managers who handle financial data. This course enables the learners to analyze and interpret commonly used financial information in making business decisions and working more effectively with the financial managers of their organization. Through emphasis on the application and understanding of financial information rather than its preparation, the course will enable you to communicate financial related matters more effectively, understand the performance metrics of the organization, read and use company reports, and grasp other managerial accounting aspects.

PROJECT MANAGEMENT FOR NON-MANAGERSThis course introduces and begins to develop the skills for project planning. It highlights the importance of monitoring and controlling the project, through the various activities. Effectively using budget and quality features to bring projects in on time and within assigned costs.

ENTERPRISE PROJECT MANAGEMENT & BUSINESS PERFORMANCEThis course begins with the identification and needs analysis of business to create ways to improve business financial performance. It advances the necessary skill sets required to make a business and a project successful. Skill areas discussed are planning, monitoring, controlling and evaluating projects to their conclusion.

PROJECT APPRAISAL & ANALYSISThis course develops the skills required by project managers to adequately identify, assess and manage the risks associated with projects. Assessment tools such as Decision Trees, Programming Techniques – Gannt Charts, Network & Critical Path Analysis, Manpower Planning, Contingency Planning & Earned Value Analysis are introduced and practiced. Additional financial analysis tools such as Payback, NPV and IRR are also discussed and demonstrated.

INTRODUCTION TO MATRIX MANAGEMENT & CROSS GROUP REPORTINGThis course introduces the concept of Matrix Management, analyzing the challenges and the benefits of this type of management in the workplace. The various styles are explained and used to establish an effective matrix model. Additional topics are the challenges of leading, integrating and motivating a Matrix team, succeeding as an employee in a Matrix Management situation and developing strategies to perform key managerial functions inside the team.


PROJECT SCHEDULING, COST PLANNING SKILLSThis course will develop the participants skills in managing and mitigating schedules, costs, scope and resource risks associated with a project. Participants will develop a project recovery plan for budget and schedule overruns. Participants will identify value mismatches, through the use of the ratio of Whole Life Costing. Participants will learn to capture and incorporate stakeholders’ input in the development of project charter and plans. Learn the fundamental concepts of Value Engineering and Analysis.

MERGERS, ACQUISITIONS INTEGRATION AND CHANGE MANAGEMENTThis course introduces participants to the concepts and activities related to deciding whether to merge or acquire or continue to operate independently. Participants will learn about selecting the right targets for the right reasons, analyzing all the relevant factors not just the financial and legal considerations. Participants will learn how to effect integration and change effectively using the right change models, future proofing and communications models. Additional tools to be discussed and incorporated include, leverage scale economies, reducing cycle times and improve process models. Participants will learn the importance of protecting intellectual property, trademarks, brand values, dealing with employment laws and regulations.

PROJECT RISK MANAGEMENT, UNCERTAINTY AND DECISION ANALYSISThis course covers the project risk management area. Participants will learn how to review the requirements of a project as it relates to risk. Participants will develop a project plan and risk management strategy. Identify and understand the roles and responsibilities of project stakeholders and apply effective strategies to deliver a project on time while addressing and mitigating any risk issues.

ANTI-MONEY LAUNDERING AND COMBATING FINANCIAL TERRORISMThis course is designed to provide learners with current information regarding strategies for anti-money laundering (AML) and combating the financing of terrorism (CFT). Learners will gain knowledge of AML and CFT regulations in the State of Qatar and international best practices. There will also be a focus on the preventive measures that financial institutions can use to prevent and detect money laundering and the financing of terrorism. This course will provide learners with an awareness of the organizations setting the best practice standards for AML and CFT on a global basis. Learners will become familiar with recent money laundering techniques, through the use of case study examples. Learners will apply their knowledge regarding anti-money laundering and the prevention of financial terrorism to case study analysis.


INTRODUCTION TO QATAR BUSINESS LAWThis course will introduce learners to the laws relevant to business within the State of Qatar. They will explore the laws applicable to business ownership and operations including those relevant to forms of business ownership, business operations, and human resource management. Learners will be taught about contract law, commercial companies’ laws, labour & employment laws, and tort laws. Learners will be able to identify and analyze laws pertaining to common business scenarios.

PERFORMANCE MANAGEMENTThis course is designed to give learners practice in the practical applications related to human resource planning including: forecasting the demand for staff, analysing the supply of human resources, assessing the options to fill HR needs, and building a model for succession planning.

SUPERVISORY SKILLSThis course provides entry level to mid-level supervisors and managers with the skills and competencies needed to supervise work, communicate effectively, motivate employees, resolve workplace conflicts, and implement change in a dynamic and diverse work environment.

HEALTH AND SAFETY IN THE WORKPLACE This course is an introduction to health and safety in the workplace and emphasizes the importance of how to develop a safety culture at work detailing the various types of workplace health and safety hazards. The legal, financial and human consequences of an unsafe workplace are presented, together with the contemporary issues in health and safety.

HUMAN RESOURCE FUNCTIONSThis course introduces the learner to major functions within the area of professional human resources. The primary focus will be an introduction to the following human resource functions: Recruitment and Selection, Training and Development, Compensation and Employee Benefits, Health and Safety in the Workplace, and Employee Relations.

HUMAN RESOURCE PLANNINGThis course is designed to give learners practice in the practical applications related to human resource planning including: forecasting the demand for staff, analysing the supply of human resources, assessing the options to fill HR needs, and building a model for succession planning.


FUNDAMENTALS OF PROJECT MANAGEMENTThe Fundamentals of Project Management is an introductory course only and is not part of the Project Management Certificate. This 24 hr course maybe of interest for those who wish to gain a general understanding of Project Management and PMI® standards.

INSTRUCTIONAL SKILLS WORKSHOP (ISW) The Instructional Skills Workshop (ISW) is offered within a small group setting (5–6 learners) and is designed to enhance the teaching effectiveness of both new and experienced educators. During the 24-hour workshop (usually offered over 4 days). Learners design and conduct three “mini-lessons” and receive verbal, written and video feedback from each other. Using an intensive experiential learning approach, the workshop encourages reflection and examination of one’s teaching practices with feedback focused on the learning process rather than on the content of the lesson. Learners receive a certificate recognized by many international institutions.

HUMAN RESOURCE INFORMATION SYSTEMSThis course is designed to provide learners with an introduction to the use of human resource information systems (HRIS). Emphasis is on the practical aspects of how technologies, such as internet, intranet and web-based applications influence the administration of human resource activities designed to attract and retain valuable employees and to add value to an organization.

INTRODUCTION TO MONEY AND BANKINGLearners are introduced to the role of money and banks in contemporary economies with a focus on the local banking context including the money creation process, the evolvement of the licensing of banks, central banking, and international transactions.




ENGINEERING & TECHNOLOGY GAS CHROMATOGRAPHYThis course is designed to introduce learners to the concepts of gas chromatography (GC) and includes: fundamentals of chromatographic theory, instrument components with an emphasis on capillary column chromatography, calculations applications, and troubleshooting. In the lab portion of the course, the learners will get hands on experience with operat-ing a gas chromatograph including proper sample handling techniques, safe operating techniques, data analysis and calculations.

DISTRIBUTED CONTROL SYSTEMS FUNDAMENTALS (PROCESS)This course is designed to introduce learners to the fundamentals of Distributed Control Systems (DCS). learners will be taught about computer interface hardware and software hierarchies related to DCS. Learners will display control loops on a DCS screen, and perform a variety of control loop maneuvers. They will gain knowledge and applied skills with the DCS simulator to optimally tune control loops using a variety of control system modes. Learners will be taught to troubleshoot problems with Distributed Control Systems and to make required adjustments needed within industrial settings.

COUPLING AND SHAFT ALIGNMENTTECHNIQUES: RIM AND FACE, REVERSE DIAL AND LASER ALIGNMENTThis course is designed to allow learners with a fundamental background in coupling and shaft alignment to expand their mechanical knowledge and related hands-on experience. Learners will build on their mechanical backgrounds to further develop their understanding of coupling and shaft alignment tools and instruments, and demonstrate related applied skills within industrial settings. Learn-ers will be taught the theories of coupling and shaft alignment, and perform associated techniques with rims and face, reverse dials, and lasers. Learners will be instructed on how to use lasers to make align-ments on a variety of couplings. They will develop how to professionally perform pre-alignment checks. Learners will be taught to troubleshoot problems with coupling and shaft alignment to make corrections and repairs as required in industrial settings.

BASIC INSTRUMENTATION SKILLSThis course is designed to introduce technicians to fundamental instrumentation skills for process plant personnel who desire to better understand the process operations, instrumentation and automated controls that run the plant processes.

CATEGORY 3:ENGINEERINGTECHNOLOGY

Our Engineering Technology courses are offered at the College’s state-of-the-art laboratories and facilities, equipped with the latest industrial machinery. Our instructors have decades of industry experience, bringing knowledge-filled and interactive learning to help clients’ gain edge in the energy and industry sector.


FANS AND BLOWERSFans and blower systems are used in most residences, plants, and industries. Proper specifications and selection of blowers and fans are the first requirement for more efficient machines. The different types of fans and blowers and their range of application, structure and operation will be the focus of this course. Understanding the performance curves of the fan and blower machines, and their interactions with the duct systems play an important role for trouble-free operation and reduced machine downtime.

PROGRAMMABLE LOGIC CONTROLLERSThis course is designed to develop learners fundamental instrumentation concepts regarding programmable logic controllers. Learners will build on their instrumentation background to develop knowledge and application of skills regarding the architecture, operations and applications of programmable logic controllers. Learners will select and connect interface devices and program logic controllers to given specifications and for particular usages. Learners will be taught theory and demonstrate applied knowledge regarding the design, diagnosis, and maintenance of plant conditions and programmable industrial operating systems.

DISTRIBUTED CONTROL SYSTEM FUNDAMENTALS (INSTRUMENTATION)This course is designed to introduce learners to Distributed Control Systems (DCS). It will provide technicians with a fundamental background in DCS hardware, loop configurations, and data management systems. Learners will be taught about computer interface hardware and software hierarchies related to Distributed Control Systems. Learners will be trained to configure control loops using DCS function blocks, design graphic windows, display operation screens, change block modes and set points and design control programs by using sequence tables and related components. Learners will gain knowledge and applied skills with the Centum VP DCS from YOKOGAWA as well as the DELTAV DCS from Emmerson. Learners will be taught to troubleshoot problems with Distributed Control Systems and to make required adjustments needed within industrial settings.

ELECTRICAL SAFETY FOR NON-ELECTRICAL PERSONNELThis course provides information on general electri-cal, safety principles and best practices for research or activities where electrical hazards exist. The course is suitable for all non-electrical plant personnel that interact with electrical equipment and systems in performing routine tasks.

CONTROL VALVES AND POSITIONERSThis course is designed to introduce learners to instrumentation concepts related to control valves and positioners. Learners will build on their fundamental instrumentation background to develop subject knowledge and applied skills regarding the operating principles and theory associated with control valves and positioners. Learners will assemble and disassemble control valves and positioners. They will test and calibrate control valves and positioners to learn how to troubleshoot, maintain, and repair common instrumentation issues that occur within industrial settings.




Aligning with Qatar’s vision to build a strong and thriving healthcare workforce, CNA-Q offers a variety of professional development activities to meet current and changing educational needs of Qatar’s healthcare practitioners.

We provide learning that supports professional growth, opens pathways for career development, and promotes lifelong learning. We aim to improve practitioner’s knowledge, skills and competence by delivering relevant, accessible, interactive learning.

CATEGORY 4:HEALTH AND WELLBEING

CANADIAN RED CROSS –EMERGENCY FIRST AID (EFA)Basic First Aid & CPR techniques are taught in an interactive environment for individuals who want an overview of First Aid & CPR for the workplace or home. The course covers skills needed to recognize, prevent and respond to cardiovascular emergencies for adults and children, CPR Level C, AED and other topics such as choking, airway and breathing emer-gencies, and prevention of disease transmission.

CANADIAN RED CROSS – STANDARD FIRST AID (SFA)Comprehensive First Aid & CPR techniques for health care providers who want more knowledge to respond to emergencies in the home, at work or at play. The course covers a variety of topics from basic (such as cardiovascular and breathing emergencies, CPR Level C, AED, and prevention of disease transmission) to in-depth, such as sudden medical conditions and injuries to the head and spine.

AMERICAN HEART ASSOCIATION – BASIC LIFE SUPPORT (BLS) This course was designed by the American Heart Association to prepare a wide variety of healthcare professionals to recognize several life threatening emergencies and provide CPR, use an Automated External Defibrillator (AED), and relieve choking in a safe, timely, and effective manner. This course includes adult, child, and infant rescue skills in both the out-of-hospital and in-hospital settings. AMERICAN HEART ASSOCIATION – ADVANCED CARDIAC LIFE SUPPORT (ACLS)This advanced course highlights the importance of high-performance team dynamics and communication, systems of care, recognition and intervention of cardiopulmonary arrest, immediate post-cardiac arrest, acute dysrhythmia, stroke, and acute coronary syndromes (ACS).


PEDIATRIC ADVANCED LIFE SUPPORT (PALS) The goal of the Pediatric Advanced Life Support (PALS) course is to improve the quality of care pro-vided to seriously ill or injured children, resulting in improved medical outcomes. This classroom-based, instructor-led course teaches the important concepts of a systematic approach related to pediatric advanced life support.

EMERGENCY MEDICAL TECHNICIAN – BASIC (EMT-B)Emergency Medical Technicians (EMT) are a critical link between the scene of an emergency and the health care system. EMT’s provide out of hospital emergency medical care and transportation for critical and emergency patients who access the emergency medical services (EMS) system. EMT’s have the basic knowledge and skills necessary to stabilize and safely transport patients ranging from non-emergency and routine medical transports to life threatening emergencies. Emergency Medical Technicians function as part of a comprehensive EMS response system, under medical oversight. Emergency Medical Technicians per form interventions with the basic equipment typically found on an ambulance. MEDICAL TERMINOLOGYThis course is designed to provide learners with an overview of best practices for approaching medical terminology. Learners will gain an understanding of how to interpret medical terminology used specifically within healthcare settings. Learners will be introduced to elements of the language of medicine, the history of medical terminology, the components of medical words, and atypical medical words. Learners will

be taught to analyze the importance of root words, suffixes and prefixes to garner meaning of medical terminology. Word theory will be learned and reinforced with practical application to allow learners to develop skills with regards to medical terminology.

CARDIOVASCULAR SYSTEMThis course is designed to provide learners with an overview of the anatomy and physiology of the cardiovascular system. They will be taught about the functions of the cardiovascular system, the struc-ture of the heart, and the vessels and the blood supply of the heart. They will be taught about the conduction system and the systemic and pulmonary circulation of the heart. They will be able to deter-mine normal and abnormal heart functioning. They will examine heart sounds, pulse, blood pressure to determine cardiac function.

DISORDERS OF CARDIOVASCULAR SYSTEMThis course is designed to teach healthcare professionals the fundamentals of disorders of the cardiovascular system. Cardiovascular diseases are the leading cause of death, however most of the complications of these diseases are preventable or can be controlled by proper lifestyle management and treatment. By learning about the structure and functions of the cardiovascular system and the specific disorders of the cardiovascular system, healthcare practitioners can develop a stronger awareness of these serious diseases, and be better able to aid patients to decrease their related morbidity and mortality.


DENTAL HYGIENE INSTRUMENTATIONFOR DENTAL HEALTHThis course is designed to provide learners with an overview of best practices for dental professionals with regards to nutritional counselling. Practitioners will be taught about nutrition and health, nutrients, Canada’s Food Guide, and oral health. Learners will acquire methods to improve patients’ oral health via diet analysis and nutritional counselling. Through the promotion of healthy eating, practitioners will be taught to promote patient oral healthcare. POST-OPERATIVE ORAL HYGIENE INSTRUCTIONSThis course is designed to promote practitioners’ skills in delivering post-operative instructions to pa-tients after most of the common dental procedures in various dental settings. These skills will be benefi-cial for all dental professionals with regards to giving oral health education, post-operative instructions. The course offers dental professionals an opportunity to demonstrate and improve their patient communication skills while roleplaying and participating in experiential learning activities. VENIPUNCTURE AND LABORATORY ANALYSISThis course reviews best practice guidelines for the collection of laboratory specimens by venipuncture. Topics include: safety for the phlebotomist and the patient, aseptic techniques, and factors that influ-ence the qualities of the blood sample collected.

COMMUNICATIONS IN HEALTHCAREThis course is designed to provide students with an overview of the core components of communication within a healthcare environment. Practitioners will be introduced to elements of verbal and nonverbal communication, as well as characteristics of effective communication.

THE LYMPHATIC SYSTEMThis course is designed to enable healthcare practi-tioners to acquire a comprehensive knowledge of gross anatomy and physiology of the Lymphatic System. In ad-dition, healthcare practitioners will gain an understand-ing of the general principles of pathophysiology and the immune response, and common diseases related to the lymphatic system.

INFECTION CONTROLThis course focuses on the best practices of infection control. Learners will review ways to prevent the spread of infectious diseases. They will be taught how to break the link in the chain of infection. Learners will become familiar with best practices for cleaning, disinfection, and waste disposal.

RADIOGRAPHIC IMAGE ANALYSIS GUIDELINESIn this course, practitioners will define and discuss the importance of Image Analysis, as well as identify the characteristics of optimal radiographic projections. They will assess radiographic images to identify and describe common radiographic characteristics of sub–optimal images using an image analysis checklist and discuss techniques to correct common radiographic errors.


PRINCIPLES OF OCCUPATIONAL HEALTH AND SAFETYThis course introduces healthcare practitioners to the basic principles of Occupational Health and Safety (OH&S). Healthcare practitioners will gain knowledge and applied skills to minimize the risk of occupational injuries within their medical practices. Topics include: sources and techniques for hazard identification, risk assessment, and risk control.

PAIN MANAGEMENTThis course addresses the common types of pain that are managed within the healthcare setting. Learners will have the opportunity to study the pathology of common types of pain, as well as the techniques used in the assessment and management of pain. Special emphasis will be placed on managing pain using pharmacological agents, including narcot-ics and non-narcotics.

EMOTIONAL INTELLIGENCE IN HEALTHCAREIn this course the healthcare practitioners will identify the elements of Emotional Intelligence (EQ), and explore personal EQ. Practitioners will differentiate between EQ and Intelligence Quotient (IQ), and develop an understanding of how brain function affects EQ. They will explore emotional response and use EQ techniques to manage difficult moments and deal with crisis.

INTRODUCTION TO ECGSThis course is designed to promote practitioners’ skills in reading and interpreting ECG rhythms. Learners will be taught about electrophysiology, gain a basic understand-ing of waves and measures and learn the key steps in analyzing ECG rhythms. They will be taught about lethal arrhythmias and to recognize shockable rhythms. These fundamental ECG skills are beneficial for medical profes-sionals.

ERGONOMICS IN HEALTHCAREThis course introduce learners to the techniques involved in assessing the interface between workers and their machines, tasks, tools and equipment in a health care environment. Ten ergonomic principles will be reviewed and applied to various work exam-ples.

BASIC PRINCIPLES OF HEALTHCARE ETHICSThis is an introductory course in healthcare ethics. Practitioners will learn about moral, ethics, paternal-ism and benevolence. Participants will differentiate between compensatory, retributive, procedural and distributive justice with regards to medical ethics. The principle of double effect and the concept of informed consent will also be areas of focus. Partic-ipants will learn through lectures, selected readings, group activities, and discussions.

DIABETES AND RAMADAN This course is designed to provide healthcare practi-tioners with an understanding of best practices and guidelines for managing diabetes during the month of Ramadan in Muslim patients who are religiously observant and refrain from food, liquids and medica-tion during sunlight hours. Topics include the patho-physiology of fasting, risks, and the significance of pre - and post-Ramadan supervision of patients with diabetes.




CATEGORY 5:INFORMATION TECHNOLOGY

CERTIFICATE IN CYBER SECURITY PROGRAMThis program is aimed at professionals currently in the Information Technology field with an interest in cyber security or given company responsibilities related to cyber security outside their experience, and those who need to advance their current cyber security knowledge.

COMPUTER SELF DEFENCEThis hands-on lab course introduces key ideas for keeping your personal communications devices and data secure. Self-defense topics include ID theft, data storage, device hardening, email & communications, Internet browser and Wi-Fi router security.

INFORMATION SECURITY FUNDAMENTALSThis course introduces key concepts in information security including the basics of cryptography, legal/regulatory requirements, access control and authen-tication, operations security and risk management. The course is directed towards beginning to intermedi-ate level information security professionals, system and network administrators.

INFORMATION SECURITY PRACTICEA hands-on lab course covering key security ideas for keeping computers, communication devices and data secure. Topics include device hardening, practical cryptography, secure data storage and transmission, and operational security.

INFORMATION SECURITY PLANNINGThis course covers key concepts in information security including legal and regulatory requirements, organization policy, network security and planning an information security operation. The course is directed towards intermediate to advanced level information security professionals, system and network administrators.

NETWORK AND CLOUD SECURITYThis hands-on lab course covers key ideas in com-puter network and cloud security. Topics include network protocols, network configuration and admin-istration with a focus on security, network attacks and defenses, wireless and cloud security.

SECURITY THREATS AND COUNTERMEASURESThis hands-on lab course covers current threats in the information security landscape and prescribes effective counter measures to these threats. Threats addressed run the gamut from script kiddies to ad-vanced persistent threats (APT) and include existing and emerging threats, attacker motivations, zero day vulnerabilities, threat intelligence and effective counter measures to these threats.


ETHICAL HACKINGLearn the Hacker Mindset and practice Ethical Hacking. Discover the critical role of Penetration Testing in securing modern computing systems.

CRITICAL SECURITY CONTROLSPractice the tools and techniques to implement and audit critical security controls. Put Incident Response controls in place in existing networks to thwart internal and external attacks and measure how these controls are working. Mitigate known attacks, address a wide variety of attacks and stop attacks early.

BUILDING TRUSTED SYSTEMSHow to build secure systems in spite of rogue ad-ministrators and weak supply chains. Tools and techniques needed to build secure corporate IT infrastructure, including the Trusted Computing Base (TCB) model, designing and building trusted comput-ing systems using trustable firmware and software and not bolting on security as an after thought.

IT PROJECT MANAGEMENTThis course will introduce participants to key concepts in Project Management (PM) as outlined in the Project Management Body of Knowledge (PMBOK). Participants will learn how to employ industry best practices to manage project delivery in terms of scope, time, cost, quality, human resources, communication and risk. Participants will learn a comprehensive set of standard, portable, project management tools to manage projects and will get a working introduction on the Information Technology Infrastructure Library (ITIL) standard for managing IT development and software quality. Participants will also be exposed to a number of real project tools and cases from leading IT firms.




CATEGORY 6:INTERNATIONAL ACCREDITATIONS

ICS 200 INCIDENT COMMAND SYSTEMIncident command system (ICS), provides the context for ICS within initial response, and supports higher level ICS training. This course provides training on, and resources for, personnel who are likely to assume a supervisory position within ICS.

ICS 300 INTERMEDIATE INCIDENT COMMAND SYSTEM – ICS FOR EXPANDING INCIDENTSIntermediate Incident Command System for Expanding Incidents, defines the unique qualities of ICS as an event or incident management system in an expanding/escalating situation. ICS 300 is designed to enable personnel to operate efficiently during an incident or event using ICS supervisory roles on expanding or Type 3 incidents.

ICS 400 ADVANCED INCIDENT COMMAND SYSTEMICS 400, is designed to enable personnel to operate efficiently in the advanced application of the Incident Command System (ICS). The course deals with the command and general staff functions during complex incidents, the implementation of the incident management process on a complex incident and the management and coordination process during multiple incidents.

PROJECT MANAGEMENT CERTIFICATECNA-Q’s Project Management Certificate is designed to enhance the skills of project team members as well as project managers in areas such as Time Management, Communications and Scope. CNA-Q is a PMI® Registered Education Provider. Learners will be taught how to manage projects efficiently and effectively using industry best practices, according to the PMI Project Management Book of Knowledge (PMBOK®) methodology. THIS CERTIFICATE CONSISTS OF 8 COURSES:1. Project Scope Management2. Project Time Management3. Project Communications Management 4. Project Risk Management5. Project Quality Management6. Project Human Resource Management7. Project Procurement Management8. Project Cost Management

PROJECT SCOPE MANAGEMENTThis course introduces the key concepts of project management and project scope management through the use of case studies and real-world examples. Learners will be taught how to apply the tools and techniques of processes from the integration and scope management knowledge areas.


PROJECT COMMUNICATIONS MANAGEMENTThis course introduces the key concepts of project communications management through the use of case studies and real-world examples. Learners will be taught how to apply the tools and techniques of processes from the integration and communications management knowledge areas.

PROJECT TIME MANAGEMENTThis course introduces the key concepts of project time management through the use of case studies and real-world examples. Learners will be taught how to apply the tools and techniques of processes from the integration and time management knowledge areas.

PROJECT RISK MANAGEMENTThis course covers the project risk management knowledge area. Learners will identify various risks in a project and examine tools and techniques to analyze, respond, monitor and control risks in a project for its successful management.

PROJECT QUALITY MANAGEMENTThis course covers the project quality management knowledge area. Learners will be taught how to plan for quality management and perform quality assurance and control as it relates to project management.

PROJECT HUMAN RESOURCE MANAGEMENTThis course examines the processes required to coordinate and manage the human resources of a project. Learners will develop a human resource plan incorporating theories, processes, tools and techniques for successful project management.

PROJECT PROCUREMENT MANAGEMENTThis course introduces learners to project procurement management. The course focuses on the processes to purchase and/or acquire products, services or resources.

PROJECT COST MANAGEMENTThis course covers project cost management processes for estimating, budgeting, and controlling costs, so a project can be completed within its approved budget. Learners will examine the various inputs, tools and techniques, and outputs that are used to manage a project’s cost.



College of the North Atlantic – QatarAl Tarfa, Jelaiah StreetDuhail NorthP. O. Box 24449Doha, Qatar

CNA-QATAR.COM

course catalogue catalogue.pdf · 2020-06-04 · in qatar for industry, government, businesses and...

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