counter workshop presentation 2015-03-10
TRANSCRIPT
Counting Online Usage of NeTworked Electronic Resources
Standard for consistent reporting of usage data across platforms and format types
An international initiative, launched March 2002 Regularly updated Now on Release 4 of the COUNTER Code of Practice for e-
Resources
Introduction to COUNTER
Diagnose access problems
Inform decisions
Create metrics (e.g. cost per use)
ARL reports
How do libraries use COUNTER?
Image: Cool-math.co.uk
JR1 = Number of successful full-text article requests by month and journal
JR5 = Number of successful full-text article requests by year of publication and journal
DB1 = Total searches, result clicks and record views by month and database
BR1 = Number of successful title requests by month and title
BR2 = Number of successful section requests by month and title
COUNTER: Access Reports
JR2 = Access denied to full-text articles by month, journal, and category
DB2 = Access denied by month, database and category
BR3 = Access denied to content items by month, title and category
BR4 = Access denied to content items by month, platform, and category
COUNTER: Turnaway Reports
COUNTER reports up close
https://www.flickr.com/photos/tallchris/14288135
Full stats collected twice a year Half-year report (Jan-June) collected in July/Aug Full year report (Jan-Dec) collected in Jan/Feb Stored on Library site for self-service use
Custom stats run on request Email Zhongren Lin and Angela Sidman Sent directly to requestor
COUNTER at Yale
Yale’s Usage Statistics Website
http://www.library.yale.edu/ecollections/access/usagereports.html
Consider parameters What report am I reviewing? What date range is covered?
Working with COUNTER data
Consider parameters What report am I reviewing? What date range is covered?
Look for patternsAre there any outliers in these numbers?
Working with COUNTER data
Patterns and Outliers
Jan-2014
Feb-2014
Mar-2014
Apr-2014
May-2014
Jun-2014
Jul-2014
Aug-2014
Sep-2014
Oct-2014
Nov-2014
Dec-2014
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
Project MUSE
Project MUSE (BR2)
Sect
ion R
equest
s
Fairly typical pattern for an academic calendar
Interrogate the numbers
JR2: Access Denied to Full-text Articlesby Month, Journal and Category
Journal Report 2 (R4) Yale University Period covered by Report: 2013-01-01 to 2013-12-31 Date run: 2015-03-02
Journal Access Denied CategoryReporting Period Total Jan-2013 Feb-2013 Mar-2013 Apr-2013 May-2013 Jun-2013 Jul-2013 Aug-2013 Sep-2013 Oct-2013 Nov-2013 Dec-2013
Journal of Employment CounselingAccess denied: content item not licenced 0 0 0 0 0 0 0 0 0 1 0 1
Journal of Engineering EducationAccess denied: content item not licenced 33 0 2 2 0 1 2 13 2 5 2 2 2
Journal of Evidence‐Based MedicineAccess denied: content item not licenced 34 0 0 5 5 7 3 12 0 0 0 1 1
Journal of Flood Risk ManagementAccess denied: content item not licenced 16634 1 0 2 3 1 16615 0 6 4 2 0 0
Consider parameters What report am I reviewing? What date range is covered?
Look for patternsAre there any outliers in these numbers?
Contextualize the data Bring in price information Consider outside events like security breaches or platform
changes Look for meaningful comparisons with a similar product
Working with COUNTER data
Cost-per-use example
Data from different COUNTER reportsDatabases
2011/12 cost 2011 usage (projected*) Year 1 cost/use 2012/13 cost 2012 usage Year 2 cost/use
2013/14 cost2013 usage
Year 3 cost/useTotal Searches Run $15,720 252 $62.38 $16,349 413 $39.59 $17,003 238 $71.44Total Sessions $15,720 82 $191.71 $16,349 66 $247.71 $17,003 605 $28.10 Books
2011/12 cost 2011 usage (projected*) Year 1 cost/use 2012/13 cost 2012 usage Year 2 cost/use
2013/14 cost2013 (projected**) Year 3 cost/use
Successful section requests $15,720 665 $23.64 $16,349 336 $48.66 $17,003 14 $1,214.50
*We only have 2011 usage data for both books and databases for August through December; I’ve projected it out for the entire year.*We only have 2013 usage data for books for January through August; I’ve projected it out for the entire year. Projections done
for partial-year data
Don’t study numbers in a vacuum
Jan-2014
Feb-2014
Mar-2014
Apr-2014
May-2014
Jun-2014
Jul -2014
Aug-2014
Sep-2014
Oct-2014
Nov-2014
Dec-2014
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
Project MUSE & ACLS Humanities
Project MUSE (BR2)ACLS (BR2)
Sect
ion R
equest
s
Counts every time a Yale user checks out a book.
WHO: User status is recorded (Undergrad, Grad, Faculty)
WHEN: Date & time of transaction
CIRCULATION
Counts every time a Yale user accesses a book (BR1) or a section(BR2).
WHO: User is from Yale (on campus or on VPN)
WHEN: Monthly and annual totals
COUNTER (BR1 / BR2)
Books: COUNTER & CIRCULATION
COUNTER & CIRCULATION Reports
Jan-2014
Feb-2014
Mar-2014
Apr-2014
May-2014
Jun-2014
Jul-2014
Aug-2014
Sep-2014
Oct-2014
Nov-2014
Dec-2014
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
Project MUSE
Project MUSE (BR2)
Sect
ion R
equest
s
Jan-2014
Feb-2014
Mar-2014
Apr-2014
May-2014
Jun-2014
Jul-2014
Aug-2014
Sep-2014
Oct-2014
Nov-2014
Dec-2014
0
1,000
2,000
3,000
4,000
5,000
6,000
Bass Library Circulation
FacultyGraduateUndergraduate
TR
AN
SA
CTIO
NS
Vendors offer other statistics in addition to COUNTER reports.
Beyond COUNTER…
2009 2010 2011 2012 2013 20140
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
Ebrary - COUNTER BR2
Ebrary - COUNTER BR2
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 20140
200,000
400,000
600,000
800,000
1,000,000
1,200,000
Ebrary - Pages Viewed
Ebrary - Pages Viewed
1/1/
2013
2/1/
2013
3/1/
2013
4/1/
2013
5/1/
2013
6/1/
2013
7/1/
2013
8/1/
2013
9/1/
2013
10/1
/201
3
11/1
/201
3
12/1
/201
30
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
Naxos - 2013
Tracks Played Logins
Recordings Naxos Music Library Music Online
(Alexander Street Press)
American Song Classical Music Library Contemporary World
Music Smithsonian Global
Sound
Beyond COUNTER…Vendors with content offering is not currently compatible with COUNTER initiative.
Video Digital Theatre
Plus Lynda.com Met Opera on
Demand Naxos Video
Library Theatre in Video
Beyond COUNTER…Vendors with content offering is not currently compatible with COUNTER initiative.
Jan-
13
Feb-
13
Mar
-13
Apr-1
3
May
-13
Jun-
13
Jul-1
3
Aug-1
3
Sep-
13
Oct-1
3
Nov-1
3
Dec-1
3
Jan-
14
Feb-
14
Mar
-14
Apr-1
4
May
-14
Jun-
14
Jul-1
4
Aug-1
4
Sep-
14
Oct-1
4
Nov-1
4
Dec-1
40
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
Lynda.com
Views Distinct Videos Viewed Accounts
Image Resources ARTstor
Beyond COUNTER…
2009 2010 2011 2012 2013 20140
50000
100000
150000
200000
250000
300000
350000
400000
ARTStor Events
Events
2009 2010 2011 2012 2013 20140
5000
10000
15000
20000
ARTStor Sessions
Sessions
Consider parameters What report am I reviewing? What date range is covered?
Look for patternsAre there any outliers in these numbers?
Contextualize the data Bring in price information. Consider outside events like security breaches or platform changes. Look for meaningful comparisons with a similar product.
Ask questionsCan’t explain it? Ask for an explanation.
COUNTER Report Analysis Checklist