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Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

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Page 1: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office

The Corporation of theTown of Amherstburg

COUNCIL ORIENTATION

CAO Office

Page 2: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office2

Kiosk Customer Service Staff

(PT)

Carol Pare

Administrative Assistant (PT)

Tammy Fowkes

Human Resources Coordinator

Sabrina Bilyk

Payroll Clerk

TBD

CAO

Giovanni (John) Miceli

Page 3: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office

Overview: CAO Office

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Chief Administrative Officer

Executive Assistant to the CAO

Municipal Governance Human Resources

Communication of Municipal operations to Council

Calendar management and scheduling

Co-ordination of Council Services and Advisory Committees of Council. All statutory duties of the Municipal Act and other related acts, ie: AODA, Drainage Act, etc.

Recruitment/Staffing

Orientation

Facilitate implementation of all policies and procedures

Correspondence Records Management – custodian of all municipal official records

Compensation and Benefits Administration

Oversee all Municipal administration

Coordination of Senior Management Team (SMT) meetings

Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) Co-ordinator

Health & Safety

Labour Relations

Oversee all Municipal operations

Budgeting Responsible for Municipal Elections – as per the Municipal Elections Act

Corporate Training

Performance Appraisals

Ensure appropriate staffing levels are in place

Customer service Insurance and Risk Management Program/Litigation Matters

Job Evaluation, and Pay Equity

Payroll

Page 4: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office4

Kiosk Customer Service Staff

(PT)

Carol Pare

Administrative Assistant (PT)

Tammy Fowkes

Human Resources Coordinator

Sabrina Bilyk

Payroll Clerk

TBD

CAO

Giovanni (John) Miceli

Page 5: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office

ORGANIZATIONAL STRUCTURE

The CAO office is comprised of:

• Chief Administrative Officer

• Manager of Municipal Governance

• Manager of Human Resources

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Page 6: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office

CORE DUTIES

Chief Administrative Office (CAO)

oAs outlined in the Municipal Act, 2001 section 229: (a) exercising general control and management of the affairs of the

municipality for the purpose of ensuring the efficient and effective operation of the municipality

oAs outlined in By-Law 2014-94: The Chief Administrative Officer, subject to the control of and

responsibility to the Mayor and Council, shall have general supervision and oversight of all departments and officials under control of Council;

The Chief Administrative Officer shall have full control and direction of all Municipality of Town of Amherstburg employees;

The Chief Administrative Officer shall advise Council and direct staff in accordance with all applicable policies , rules, professional standards, regulations and legislation.

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Page 7: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office7

Kiosk Customer Service Staff

(PT)

Carol Pare

Administrative Assistant (PT)

Tammy Fowkes

Human Resources Coordinator

Sabrina Bilyk

Payroll Clerk

TBD

CAO

Giovanni (John) Miceli

Page 8: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office

CORE DUTIES

Executive Assistant to the CAO

oCalendar management and scheduling for the Chief Administrative Officer and the Mayor;oReceive, develop and respond to correspondence and emails received by the CAO office;oPreparation of Senior Management Team meeting agenda and minutes;oAssist in the development and tracking of the budget;oCoordinate the part-time Customer Service staff, including scheduling and training;oOther duties as assigned

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Page 9: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office9

Kiosk Customer Service Staff

(PT)

Carol Pare

Administrative Assistant (PT)

Tammy Fowkes

Human Resources Coordinator

Sabrina Bilyk

Payroll Clerk

Heike Shelson

CAO

Giovanni (John) Miceli

Page 10: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office10

ORGANIZATIONAL STRUCTURE

Municipal Governance

As outlined in the Municipal Act, 2001, S.O., section 228(1): a)To record, without note of comment, all resolutions, decisions and other proceedings for Council;b)If required by any member present at a vote, to record name and vote of every member voting on any matter or question;c)To keep the originals or copies of all by-laws and of all minutes of the proceedings of the Council;d)To perform the other duties under this Act or under any other Act;e)To perform other such duties as assigned by the municipality.

Page 11: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office11

CORE DUTIES

oCoordination of Council ServicesoCoordination of Advisory Committees of CounciloCoordination of Grants to Community GroupsoAODA Compliance Reports oRecords Management – custodian of all municipal official recordsoMunicipal Freedom of Information and Protection of Privacy Act (MFIPPA) CoordinatoroMunicipal Elections – as set out by the Municipal Elections Act, 1996, S.O.oMaintain budget for Clerks/Council/CommitteesoCommissioner of Oaths

Page 12: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

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CORE DUTIES

Insurance - Provider – BFL CanadaoCoverage

o Municipal Liabilityo Personal Propertyo Automobile o Volunteer Firefighters Life/Accident Benefit

Insurance

Risk Management/LitigationoClaims Management

o In-house vs. Adjuster investigationo Subrogation

oMitigationoIncident ManagementoPersonal Property ManagementoFleet ManagementoTown/Insurance litigations

Page 13: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office13

Kiosk Customer Service Staff

(PT)

Carol Pare

Administrative Assistant (PT)

Tammy Fowkes

Human Resources Coordinator

Sabrina Bilyk

Payroll Clerk

TBD

CAO

Giovanni (John) Miceli

Page 14: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office14

ORGANIZATIONAL STRUCTURE

Human Resources is comprised of:

• Manager of Human Resources

• Human Resources Coordinator

• Payroll Clerk

Page 15: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office15

Page 16: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

Council OrientationCAO Office16

CORE DUTIESOrientation

oHealth & Safety• Compliancy with MOL

oPolicy Overview• AODA• Violence and Harassment• WHMIS

oYoung WorkersoJob Specific

Page 17: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

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CORE DUTIESCompensation oSalary Administration PolicyoCollective Agreement Schedule A

Benefits AdministrationoOMERSoSunlifeoGreen ShieldoEmployee Assistance Program (EAP)

Page 18: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

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CORE DUTIESHealth & SafetyoHealth & Safety PolicyoJoint Occupational Health & Safety CommitteeoCompliant with Ministry of Labour

Workplace WellnessoGord Smith Bronze Level 1 AwardoEmployee Recognition

Community InvolvementoUnited Way, CAS, Mission

Page 19: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

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CORE DUTIESLabour RelationsoInternational Brotherhood of Electrical Workers (IBEW) Local 636oInside/Outsideo32 FTE, 20 PTE

oThe Professional Firefighters Association oUniform – Amherstburg Police Association

Page 20: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

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CORE DUTIESCorporate Training

Aviary GroupoManagement

• Interpersonal Communication• Conflict Resolution and Coaching• Working Collaboratively in a Team Environment

through Changing Times• Stress Solutions• Team Building Management

oUnion• Customer Service from the Inside Out

Page 21: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

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CORE DUTIESPerformance AppraisalsoSemi-AnnualoEvaluation TooloTied to Salary Administration Policy

oUnion

Page 22: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

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CORE DUTIESJob Evaluation/Pay EquityoAnnual oCAO approves the process

Page 23: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

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CORE DUTIESPolicy Developmento43 HR PoliciesoPolicy ReviewoCouncil Approval

Page 24: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

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CORE DUTIESPayrolloWeekly payroll oEmployee AccrualsoBenefits administration for active/retired staffoOMERSoYear-end processes

Page 25: Council Orientation CAO Office The Corporation of the Town of Amherstburg COUNCIL ORIENTATION CAO Office

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MOVING FORWARD/GOALS FOR 2015

o HR Policy Reviewo PDA Completiono Contract Negotiationso Ergonomics Workshop – pending budget approvalo HR Downloads – pending budget approvalo Corporate Training – pending budget approvalo Workplace Wellness