council of ministers an agenda for change · council of ministers – an agenda for change...

21
Council of Ministers An Agenda for Change Corporate Performance Objectives 2013/2014 Quarter 1 Performance Report 1 April 2013 to 30 June 2013 Issued by: The Chief Secretary’s Office Date: 31 July 2013

Upload: others

Post on 27-Sep-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Council of Ministers – An Agenda for Change

Corporate Performance Objectives

2013/2014

Quarter 1 Performance Report

1 April 2013 to 30 June 2013

Issued by: The Chief Secretary’s Office

Date: 31 July 2013

Page 2: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Council of Ministers – An Agenda for Change Corporate Objectives

Page 1

Introduction

This document has been compiled as a printer friendly version of the information used to populate the performance management website. It contains the first quarter performance report for the year 2013/2014. It should be read in conjunction with the Agenda for Change document.

There are two formats to the objectives: some are ‘outcome’ based objectives which will trend over time and other objectives are monitored using a Red, Amber or Green (RAG) method. The two types require a different reporting template and so they are arranged within this document as follows:-

Part 1 Outcome based reporting Page 3

Part 2 RAG based reporting Page 10

The Council of Ministers intends to review and update Agenda for Change when necessary. New priorities and objectives may be added to the website and to this list. The performance system has been designed to accommodate such future changes by using unique references (e.g. OE 1.1). New objectives may be added but numbers will not be recycled. If priorities change the Council of Ministers may decide certain objectives no longer need to be tracked at the corporate performance level. Specific objectives have been assigned to Chief Officers to ensure delivery. A summary of changes made since initial publication is provided at page 2.

Feedback on any aspect of the website or on a specific objective would be welcomed. Please quote the unique reference for a particular objective e.g. OE 1.1 using the link on the website or email your comments to [email protected] This will be monitored by the Chief Secretary’s Office and comments will be forwarded to the relevant Chief Officer for information or to provide a response if one is required.

Quarterly performance updates will be issued at the end of the month following each reporting date. The remaining updates due for 2013/14 are as follows:

Quarter 2 (Q2): Jul – Sep: due on or before 31 October 2013 Quarter 3 (Q3): Oct – Dec: due on or before 31 January 2014 Quarter 4 (Q4): Jan-Mar: due on or before 30 April 2014

Page 3: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Council of Ministers – An Agenda for Change Corporate Objectives

Page 2

Change control

The following information is a summary of changes made to the objectives up to 31 July 2013. Changes to Agenda for Change, the priorities within it and the 71 objectives can only be made with Council of Ministers approval. The following changes have been approved:-

Ref: Summary of change:

EI 2.1 Revised baseline EI 5.5 Change of ownership to CEO DED EI 8.1 Change of ownership to CEO DED OE 2.2 Change of ownership to The CFO Treasury OE 2.3 Change of ownership to CEO DED OE 7.2 Date is incorrect – corrected to 31 March 2014 WR 2.3 Change of ownership corrected to CEO DSC WR 6.1 Year is incorrect – corrected to 2015

Glossary of terms:

AML Anti Money Laundering CFT Counter-terrorist Financing CoMin The Council of Ministers OHR The Office of Human Resources CEO Chief Executive Officer CFO The Chief Financial Officer, Treasury DCCL The Department of Community, Culture and Leisure DEC The Department of Education and Children DED The Department of Economic Development DEFA The Department of the Environment, Food and Agriculture DHA The Department of Home Affairs DoI The Department of Infrastructure DH The Department of Health DSC The Department of Social Care FATF Financial Action Task Force JSA Job seekers allowance MONEYVAL The Committee of Experts on the Evaluation of Anti-Money Laundering Measures (Council of Europe)

Page 4: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 1 – Outcome based Corporate Objectives

Page 3

Owner Corporate

objective ref:

Corporate Objectives: Baseline: Benchmark & source: Current

performance:

Trend: Source of

Measure:

CEO DED OE 1.1 Drive the growth of emerging innovative

sectors. We will

measure success by the number of new jobs

created by the business sectors

Work has been undertaken to establish

a baseline for future

reporting. Number of employees working in e-

Gaming, ICT, Space and Energy sectors as

identified by Treasury as

at 31 May 2013.

None identified, these sectors are target areas specifically for

the Island and build on work

already undertaken

1662 Neutral Monthly Employer returns

CEO DED OE 2.1 Increase proportion of

GDP from outside UK

Not yet available Not yet available This cannot be

measured at the present time and

discussion is taking

place with Treasury on how this can be

achieved.

Neutral N/A

CEO DED OE 5.1 Halve the long term unemployed by 31

March 2015

205 as at 1st October 2012. DSC Job Seekers

Allowance records.

UK - 898,000 at end of April 2013 (Increase of 11,000 from

Nov 12) Jersey - 380 at end of May 2013 (Increase of 60

since Nov 12)

195 as at 30th June 2013.

Positive DSC JSA database

Page 5: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 1 – Outcome based Corporate Objectives

Page 4

Owner Corporate

objective ref:

Corporate Objectives: Baseline: Benchmark & source: Current

performance:

Trend: Source of

Measure:

CEO DEC OE 5.2 Expand initiatives to assist the long term

unemployed (including

young people) to ensure employment

opportunities for Isle of Man workers.

Schools currently admit a few students to re-

take GCSE in order to

continue in Education. One secondary school

runs a dedicated class for young people who

would otherwise be

unemployed. The Youth Service focuses resource

on getting hard to reach young people to engage

with courses and training on offer. The

IOMC provides retake

opportunities

As baseline Neutral DEC data

Page 6: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 1 – Outcome based Corporate Objectives

Page 5

Owner Corporate

objective ref:

Corporate Objectives: Baseline: Benchmark & source: Current

performance:

Trend: Source of

Measure:

CEO DEC OE 6.1 Broaden learning pathways, with

increased foundation

and vocational options for 14 year olds at IoM

College of Further and Higher Education.

Currently 2 schools offer places at the IOMCFHE

for 14-16year olds.

Schools in some urban areas of England have shared access

to the facilities of a local FE

centre and this is a part of their curriculum offer. In non-

urban areas vocational offers are made across a wider base

of courses than is currently

offered on the Isle of Man

An increased offer of places and funding to

facilitate this were

offered to all secondary schools in

Feb 2013. Schools identified the courses

which they wanted in

April . All five secondary schools

have taken up provision offered by

IOMC and approximately 140 Y10

pupils will take up the

offer in Sept 2013 for at least one half day

per week.

Positive DEC Data

CEO DEFA EI 2.1 Achieve a greenhouse gas emissions target

level for the Isle of Man of an 80%

reduction from the 1990 levels by 2050.

492880 tonnes of CO2 as measured in 1990

Source: AEA Technology

UK Green House Gas Emissions: Source UK

Department of Energy and Climate Change

567953 tonnes of CO2 in 2010. 13% Increase

Source: AEA Technology; Target

80% Reduction: Benchmark 29%

reduction in UK

Negative AEA Technology UK Department of

Energy and Climate Change

Page 7: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 1 – Outcome based Corporate Objectives

Page 6

Owner Corporate

objective ref:

Corporate Objectives: Baseline: Benchmark & source: Current

performance:

Trend: Source of

Measure:

CFO Treasury

EI 4.1 Monitor and report on the delivery of the

capital programme

quarterly throughout the year and amend the

programme when necessary in order to

reflect changes in

government priorities.

Delivery of the capital programme is measured

quarterly via internal

financial reports. Where it is identified early in

the year that actual expenditure is below

what had been

estimated, the Treasury, working with spending

departments, will endeavour to mitigate

the position through diversification of the

minor works programme

or by advancing other projects which are ready

to start and which meet Government priorities.

There is no benchmark as such: the Government's

objective is to deliver the

whole of the agreed programme in each financial

year.

Delivery as at 30 June 2013 was 96% of the

estimated year to date

expenditure.

Positive Internal financial reports

CFO

Treasury

EI 4.2 Through liaison with

spending departments seek to deliver 90% of

the capital programme annually

Delivery of the capital

programme is measured quarterly via internal

financial reports.

There is no benchmark as

such: the Government's objective is to deliver the

whole of the agreed programme in each financial

year.

Delivery as at 30 June

2013 was 96% of the estimated year to date

expenditure.

Positive Internal financial

reports

CEO DCCL EI 6.3 Sustain economic growth and improved

productivity through

reliable and efficient transport networks.

Work in progress to identify baseline data.

Revenue per mile, cost per mile, cost per standard hour.

Neutral Neutral Public Transport data

Page 8: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 1 – Outcome based Corporate Objectives

Page 7

Owner Corporate

objective ref:

Corporate Objectives: Baseline: Benchmark & source: Current

performance:

Trend: Source of

Measure:

CEO DEFA EI 8.4 Work in partnership with local authorities to

improve the

management and control of unsightly and

dilapidated properties that have a negative

impact on our

communities.

None Established None Established NA Neutral NA

Chief

Secretary's Office

GG 1.3 Achieve a 50% increase

in the number of online transactions by 31

December 2016 for high

volume, simple transactions as defined

in the Customer First strategy.

Total transactions for

online services only as at June 2013 297,405

UK average for online service

take-up is 55%. http://transactionsexplorer.

cabinetoffice.gov.uk/allservices

297,405 Neutral Online services

team

CEO OHR GG 2.1 Reduce the number of

full time equivalent (FTE) public

servants across the public service by 100 in

each of the next 3 years

Pink Book revised

2012/13 target plus transfers = 8,178.39

None provided 8,203.29 Neutral Pink book

2013/14 (budget report - Section

15)

CEO OHR GG 2.2 Achieve a 10% reduction in the cost of

staffing in real terms,

meaning keeping the overall cost of salaries at

around £300 million

2013/14 salaries etc. budget = £295.74 mln

None provided £ 73.73 mln Positive Budget speech 2012 & financial

records

Page 9: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 1 – Outcome based Corporate Objectives

Page 8

Owner Corporate

objective ref:

Corporate Objectives: Baseline: Benchmark & source: Current

performance:

Trend: Source of

Measure:

CEO OHR GG 2.3 Manage sickness absence to ensure that

the Isle of Man public

sector achieves an average number of days

lost to sickness absence of no more than 7 days

per person per year

2012/13 absence statistics = 6.94 days

per employee

CIPD absence Management Survey Report 2012 (Public

Sector) = 7.9 days per

employee

1.62 days per employee

Positive Employment records

Chief Secretary's

Office

IE 3.3 Ensure adherence to international standards

and meeting reporting deadlines

Measure for Conventions is the dates provided by

international bodies for reporting as set out. For

Sanctions as, unlike the

UK, these do not apply automatically to the

IoM, the Island seeks as good practice to

implement within 4

weeks.

The reporting programme for Conventions is set

internationally by the relevant Convention body. There are no

current benchmarks other than

meeting the required standards/dates; the dates for

publication of Sanctions can be found in the Official Journal of

the European Union.

7 sets of sanctions orders and regulations

submitted to Tynwald. All within the 4 week

period from publication

in the Official Journal of the European Union.

Contributions currently being compiled for 4

ILO Conventions and

the European Social Charter, the UN

Convention on the Rights of the Child and

the UN International Covenant on

Economic, Social and

Cultural Rights. Progress currently

within accepted parameters.

Neutral For Sanctions this is an internal

standard; for Conventions it is

the measure set

out by the International

Convention Body.

Page 10: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 1 – Outcome based Corporate Objectives

Page 9

Owner Corporate

objective ref:

Corporate Objectives: Baseline: Benchmark & source: Current

performance:

Trend: Source of

Measure:

CEO DSC WR 2.3 Ensure that the welfare of all children and young

people is maintained

and enhanced by government learning

from previous experiences and

implementing any

recommendations from serious case reviews or

external examination of services

Self assessment of children's services

carried out in November

2012 which was baseline for Full

Inspection by Scottish Inspectorate in Sept/Oct

2013. No serious case

reviews carried out this year to date.

Full inspection will benchmark against a set of indicators

which will for the baseline for

children's services going forward. Serious case reviews

measured against IOM Child Protection Standards

Not available Neutral Care Inspectorate of Scotland

Quality Indicators

Iom Child Protection

Standards

Page 11: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 2 – Red/Amber/Green based Corporate Objectives

Page 10

Owner Corporate

objective ref:

Corporate Objectives: Q1 Report

RAG status:

Comment:

CEO DED OE 1.2 Introduce updated intellectual property (IP) legislation by 31 December 2013

Green 6 items of secondary legislation have been submitted to Tynwald so far in 2013 while 3 Orders in Council are to be

made at the next Privy Council scheduled for 16th October

2013. The making of the Orders in Council will be an important step towards the completion of the DED IP rights

modernisation project. The remaining steps will include some further EU related Orders and Regulations; the Copyright etc

(Amendment) Bill; and new Isle of Man Copyright Tribunal

Rules. Work on all of these is ongoing.

CFO

Treasury

OE 2.2 Extend the Island's network of tax

cooperation agreements by commencing negotiations with 4 countries and signing

agreements with 4 countries - by 31 March 2014.

Green Three new agreements have been signed since 1 April 2013.

These are comprehensive double taxation agreements with Luxembourg and the Seychelles, and a tax information

exchange agreement with Botswana.

CEO DED OE 2.3 Implement a Country Strategy by 31

December 2013 to advance economic growth in key target markets

Green Forum on Country Strategy set up between Department of

Economic Development, Chief Secretary's Office and Income Tax Division, Treasury 19/2/13 and meetings held 11/3/13

and 2/7/13. Principles have been agreed and priorities will evolve as worldwide circumstances change.

Chief

Secretary's Office

OE 2.4 Ensure international development support

and funding includes initiatives, which lead to sustainability and capacity building.

Green International Development Committee launched a new

initiative in Sierra Leone, providing equipment and training for the effective control of illegal fisheries in their waters,

supporting capacity building in Fisheries Ministry, and improving the future sustainability of the fishing industry. It

has also provided funding to support the Small Countries

Financial Management Programme in capacity building in small and fragile states.

CEO DED OE 3.1 With business leaders, identify key areas of government where red tape and

bureaucracy could be reduced and

produce a cross government action plan by 31 December 2013

Green Initial discussions have taken place with the Chamber of Commerce to identify practical ways of progressing this

work. It has also been noted this ties in with Chief

Secretary's Office work on Government's internal Red Tape Challenge.

Page 12: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 2 – Red/Amber/Green based Corporate Objectives

Page 11

Owner Corporate

objective ref:

Corporate Objectives: Q1 Report

RAG status:

Comment:

CEO DED OE 4.1 Establish a cross departmental forum with a prioritised list of target countries by 31

December 2013.

Green Forum on Country Strategy set up between Department of Economic Development, Chief Secretary's Office and Income

Tax Division, Treasury 19/2/13 and meetings held 11/3/13

and 2/7/13. Principles have been agreed and priorities will evolve as worldwide circumstances change.

CEO DEC OE 6.2 Work closely with employers to ensure that clear vocational pathways will be

available within the curriculum for young people aged 14 plus allied to a Careers

Education and Guidance Framework

and improved work experience opportunities especially for sixth form

students.

Amber In the last 3 months representatives of the Department (Central and College) have worked with Sector Skills groups

to continue development of the vocational curriculum. There has been extended liaison with the Aerospace Engineering

employers. The Careers Service within DED agrees service

requirements with each secondary school for careers guidance. These are targeted at students most in need of

guidance or have been identified as being likely to leave education immediately post GCSE’s.

CEO DSC OE 7.1 On completion of the housing needs

survey an action plan will be put together

with the construction industry to address the outcome of the survey. The action

plan, which will be completed by 31 December 2015, will address what types

and where different types of housing are needed and potential methods for

financing the developments required.

Green The Housing Needs Survey is complete with draft report

being considered and will be completed over the Summer

2013.

CEO DSC OE 7.2 Support the construction sector and help

to meet housing needs by bringing forward proposals for shared equity by 31

March 2014.

Green Shared equity proposals have been agreed by the

Department of Social Care. Detail of the schemes will be drawn up over the next 2 reporting quarters.

Page 13: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 2 – Red/Amber/Green based Corporate Objectives

Page 12

Owner Corporate

objective ref:

Corporate Objectives: Q1 Report

RAG status:

Comment:

CEO DED OE 8.1 Continue to explore options for using our natural resources to provide energy, and

report by 31 March 2014

Green Currently exploring opportunities to develop offshore energy production. Development of the Isle of Man Marine Plan

(E3.1) will be essential to enable any future potential

developments. Tynwald agreed in May 2013 that Government will explore opportunities to develop potential

offshore energy production in Isle of Man territorial seas for export to neighbouring jurisdictions; this may include the

establishment of strategic partnerships.

CEO DCCL OE 9.1 Identify all sports, arts, culture and heritage organisations and activities and

assess and promote their value to the quality of life on the Isle of Man by 31

March 2014

Amber Scoping work is currently being undertaken.

CEO DCCL OE 9.2 The Department of Community, Culture

and Leisure will work with Departments of

Health, Social Care, Economic Development and Education and Children

and the third sector to develop strategies that will acknowledge and deliver the

economic value of our sports, arts, culture

and heritage by March 2014.

Amber Scoping work is currently being undertaken.

CEO DED EI 1.1 Explore opportunities to develop potential offshore energy production in Isle of Man

territorial seas for export to neighbouring

jurisdictions by summer 2014; this may include the establishment of strategic

partnerships.

Green Currently exploring opportunities to develop offshore energy production. Development of the Isle of Man Marine Plan

(E3.1) will be essential to enable any future potential

developments. Tynwald agreed in May 2013 that Government will explore opportunities to develop potential

offshore energy production in Isle of Man territorial seas for export to neighbouring jurisdictions; this may include the

establishment of strategic partnerships.

Page 14: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 2 – Red/Amber/Green based Corporate Objectives

Page 13

Owner Corporate

objective ref:

Corporate Objectives: Q1 Report

RAG status:

Comment:

CEO DED EI 1.2 Develop a national energy strategy by end of 2015 which balances the competing

needs of supply security, sustainability and

affordability.

Green Tynwald agreed in May 2013 that Government will develop a national energy strategy which balances the competing

needs of supply security, sustainability and affordability.

CEO DEFA EI 2.2 Develop policies and strategies to ensure

that government understands the risks of climate change to the Isle of Man and

adapts to these risks and will identify the top 3 issues to be addressed by June 2014

Green Policy Agreed by Tynwald work on going.

CEO DEFA EI 2.3 Seek loan provision and then introduce a

Manx Homes Energy Efficiency Scheme to allow the self funding investment in

energy efficiency measures in domestic

and commercial properties by December 2014, subject to legislative requirements

Green Policy Agreed by Tynwald; Scope work done-ongoing.

CEO DOI EI 3.1 An Isle of Man Marine Spatial Plan will be

published for public consultation by 31 December 2013.

Green Marine Spatial Planner appointed and awaiting work permit.

Work progressing on the preparation of the necessary legal framework. On track for meeting the December 2013

deadline.

CEO DOI EI 5.1 Review the Isle of Man Strategic Plan by

31 December 2015 (preliminary publicity will be issued in 2013).

Green Scoping report prepared and detailed work programme and

implications to be presented to the Department. On track for delivering preliminary publicity in 2013.

CEO DOI EI 5.2 Deliver a Draft Area Plan for the East by 2016 (the aim is that the Area Plan for the

East will go to public inquiry in 2017).

Green The delivery of the Area Plan for the East is dependent on the Strategic Plan. Department direction to be sought as to

delivery options. There is an option to produce Area Plans simultaneously to ensure full plan coverage but this has a

resource implication which is being investigated.

Page 15: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 2 – Red/Amber/Green based Corporate Objectives

Page 14

Owner Corporate

objective ref:

Corporate Objectives: Q1 Report

RAG status:

Comment:

CEO DOI EI 5.3 Complete detailed preparatory work on the Area Plans for the North and West by

2016 (these Plans will likely go to public

inquiry 2018/19).

Green The delivery of the Area Plans for the North and West is dependent on the Strategic Plan. Department direction to be

sought as to delivery options. There is an option to produce

Area Plans simultaneously to ensure full plan coverage but this has a resource implication which is being investigated.

CEO DOI EI 5.4 Deliver a series of Planning Policy Statements including a final PPS on

Planning and the Economy by the end of 2013.

Green Further work being undertaken on the Planning and the Economy PPS. This will be completed by the end of 2013.

CEO DED EI 5.5 Review the Island's Retail Sector Strategy by 31 October 2013 to inform the review

of the Isle of Man Strategic Plan.

Green The Island's Retail Sector Strategy is currently being finalised the implications of this will be reviewed as part of the

Strategic Plan review.

CEO DOI EI 6.1 Respond to the outcome of the open skies

policy by the Economic Policy Review Committee of Tynwald by December 2013

Green Until the results of the Economic Policy Review Committee

are known the Department will put on hold its own review of Open Skies Policy in order to capture any decisions made by

Tynwald. The last Department review of Open Skies Policy was in 2009.

CEO DOI EI 6.2 Invest in the major harbour infrastructure

to ensure it meets future commercial and

domestic needs including a programme of improvement work to Douglas outer

harbour by 2016

Green In 2014/15 design fees are available for the Douglas

Strategic Harbour Development Scheme and the

strengthening of the Alfred Pier, Port St Mary. Funding for construction will be sought in the 2014/15 budget process.

CEO DEFA EI 7.1 Establish a realistic strategy, which will

meet the varying challenges of both short

term and long term food security for the Manx nation by 31 December 2013.

Amber Working towards balancing short term infrastructure issues.

Page 16: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 2 – Red/Amber/Green based Corporate Objectives

Page 15

Owner Corporate

objective ref:

Corporate Objectives: Q1 Report

RAG status:

Comment:

CEO DED EI 8.1 Work with the tourist sector to harness the economic opportunities associated

with eco and adventure tourism and bring

forward a strategy by 31 December 2014.

Green This work is being progressed through the recently formed Internal Visitor Economy Group which includes seven

Government Departments plus two Statutory Boards and is

led by the Department of Economic Development. Liaison with industry is through the Chamber of Commerce Tourism

Committee.

CEO DEFA EI 8.2 Prepare a nomination to UNESCO to seek the granting of Isle of Man of Biosphere

Reserve status by 31 March 2015.

Green Initial consultation underway; positive meeting with UK Sponsors.

CEO DEFA EI 8.3 Engage the farming industry in seeking

enhanced access and increased

biodiversity and landscape management through voluntary additional arrangements

within the Countryside Care Scheme by 31 December 2014.

Green Upland user group established with independent Chair to

review issues and make recommendations.

CEO DEFA EI 9.1 Formulate a long term strategy for

sustainable development by 31 December

2014, which meets the needs of the present generation without compromising

the ability of future generations to meet their needs

Green Cross Department Working Group established; BIC(E) work

programme to report on a substantive part of this through a

Ministerial Meeting to be Hosted in the IOM by DEFA.

Chief Secretary's

Office

GG 1.1 Departments, statutory boards and offices will review all service delivery functions,

looking at all options for alternative means

of service delivery before 31 December 2013.

Amber Just under 50% completion rate to date, although some complex services currently being reviewed. Further effort

needed to stay on target.

Chief

Secretary's Office

GG 1.2 Reduce our office accommodation rental

costs by a further £800,000 by 2018.

Green Disposals currently on target.

Page 17: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 2 – Red/Amber/Green based Corporate Objectives

Page 16

Owner Corporate

objective ref:

Corporate Objectives: Q1 Report

RAG status:

Comment:

Chief Secretary's

Office

GG 3.1 Develop a corporate strategy for reducing bureaucracy by 30 September 2013

(Phase 1 of project)

Green Phase 1, project initiation, will be completed by 30 September.

Chief

Secretary's

Office

GG 3.2 Government will require all government

departments to publish an agreed

minimum standard of financial and other data by 30 June 2014.

Green Project will commence in the Autumn of 2013.

Chief Secretary's

Office

GG 3.3 Introduce a Bill to the branches of Tynwald which provides a legislative

framework for suitable Freedom of Information rights by 31 December 2013.

Green Work to finalise policy decisions is underway and the project to prepare the Bill is a priority for the Chief Secretary's

Office.

Chief

Secretary's

Office

GG 4.1 Develop and implement a government

customer satisfaction measure to

incorporate quality of service and ease of interaction with government by 31

October 2013.

Amber Work has not yet started.

Chief

Secretary's

Office

GG 4.2 Identify a priority list of transactions to

move to online service delivery by 1 July

2013

Red The current work programme for Customer First is being re-

prioritised to focus on high volume transactions. This work

has meant the original deadline has been missed.

Chief

Secretary's Office

GG 5.1 Introduce a revised published

performance monitoring system for national level priorities by 31 July 2013

Green This report and initial website were published by the due

date and will continue to be developed and improved to provide transparent performance reporting.

Chief

Secretary's

Office

GG 6.1 Carry out a staff survey for the public

service to establish benchmark figures for

these behaviours by 31 December 2014

Green Chief Officers signed off the employee engagement strategy

in July 2013 which will enable the survey to happen.

Page 18: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 2 – Red/Amber/Green based Corporate Objectives

Page 17

Owner Corporate

objective ref:

Corporate Objectives: Q1 Report

RAG status:

Comment:

Chief Secretary's

Office

GG 7.1 Gather baseline information on current staff perceptions of a blame culture in a

staff survey by 31 October 2013. Prepare

an action plan to tackle the blame culture and develop a pragmatic approach to risk

taking by 31 December 2013.

Green Chief Officers signed off the employee engagement strategy in July 2013 which will enable the survey to happen.

CEO Treasury

IE 1.1 Ensure that any 2014 Budget taxation measures conform to the principles of the

Manx Taxation Strategy 2013-2016, which was approved by Tynwald in January 2013

– by 31 January 2014

Green Taxation measures under consideration for the 2014 budget will be in keeping with the 2013-2016 Manx Taxation

Strategy. Details of measures can only be presented in detail at the time of the budget.

CEO Treasury

IE 2.1 Ensure that any future taxation measures conform to the principles of the Manx

Taxation Strategy 2013-2016 which was approved by Tynwald in January 2013 –

constant target.

Green Measures include: a) new legislation to allow the Island to operate all aspects of double taxation agreements; b)

preparations continuing in respect of the commitment made to join the Multilateral Convention on Mutual Administration

Assistance in Tax Matters; c) taking an active part in a new pilot initiative of multilateral automatic tax information

exchange; and d) signing three new tax agreements (DTAs

with Luxembourg and Seychelles and a TIEA with Botswana).

Chief

Secretary's Office

IE 3.1 Ensure appropriate engagement with

influential political and business figures in the UK Government, Westminster, the

Devolved Administrations, the British-Irish Council, the regions, for example the

North West and the EU through the IoM Brussels Office; staging political

delegations by the Chief Minister/Ministers

and hosting Ministerial/Ambassadorial visits to the Isle of Man.

Green Political delegations off-Island to London including Pre-G8

Summit events at 10 Downing Street, HM Treasury, Cabinet Office, as well as to Westminster, British-Irish Council

Summit in Derry-Londonderry, and the Chinese Ambassador's residence. Officer level meetings in

Manchester. We have also received delegations from the Chinese Embassy, the Justice Committee of the House of

Commons and the Scottish First Minister Rt. Hon Alex

Salmond MSP.

Page 19: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 2 – Red/Amber/Green based Corporate Objectives

Page 18

Owner Corporate

objective ref:

Corporate Objectives: Q1 Report

RAG status:

Comment:

Chief Secretary's

Office

IE 3.2 Identify a framework to facilitate MONEYVAL inspections of the IOM against

FATF standards is in place including the

completion of a national risk assessment register

Green The AML/CFT Strategic Group, chaired by the Chief Secretary, provides an effective mechanism to enable

relevant officers in Government, the regulators and law

enforcement in the Island to cooperate and coordinate the development and implementation of policies and activities

related to combating money laundering and terrorist financing and compliance with related international financial

standards, including a National Risk Assessment. The Group

reports to the Council of Ministers.

Chief

Secretary's Office

IE 4.1 Key messages on leadership and

compliance are conveyed to audiences both in the Isle of Man and internationally,

through the strategic and proactive use of

domestic and international media, speaking engagements, participation in

conferences and events and a strategic and targeted programme of engagement

with political and business leaders

Green Communicated Island's international leadership in relation to

G8 and supported Government’s UK engagement strategy with 14 news releases, 1 international newsletter, 2 e-

newsletters and article in the official G8 publication. Chief

Minister was interviewed for BBC Sunday Politics Show, several BBC news programmes, the Guardian and the

Financial Times. Locally, 11 media briefings and 1 Community Meeting were held. All activities supported by a

Twitter campaign.

CFO Treasury

IE 5.1 Complete a public consultation on reforming domestic rating, take

appropriate legislation through the branches of Tynwald and complete

valuation assessments for substantially all

properties affected by 30 September 2016.

Green A public commitment to this reform has been made and Treasury is researching options before consulting further

with the Council of Ministers in September 2013.

CFO Treasury

IE 6.1 Review and report on the processes associated with the monitoring and

collection of government debt – by 30 September 2013.

Green Treasury Finance Shared Services has worked with the Attorney General’s Chambers to improve and streamline the

debt collection process. The reform of debt enforcement and collection methods or the introduction of alternative methods

are being considered.

Page 20: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 2 – Red/Amber/Green based Corporate Objectives

Page 19

Owner Corporate

objective ref:

Corporate Objectives: Q1 Report

RAG status:

Comment:

CFO Treasury

IE 7.1 Review and report on an annual basis both those government services attracting

a charge and additional services being

considered to move onto a charged-for basis – first report by 31 March 2014.

Green Treasury will work on this objective with the Business Change Steering Group, which is reviewing alternative

methods of public service delivery. Reports will be drawn up

annually from information in departmental budget submissions, and will evaluate gross and net spending

targets and the generation of income through charges etc.; including the extension of any charged-for services.

CEO DSC WR 1.1 All departments, boards and offices will

review all our universal services to see

which should means tested and which should be free at point of delivery by 31

March 2014. Clear access and eligibility criteria will then be published and applied

during 2014/15

Amber All Social Policy Departments are reviewing their universal

services and discussing alternative options for charging as

part of the Scope review. Means testing is already in place in certain areas of DEC and DSC .

CEO DSC WR 2.1 We will have a new 5 year Children's Plan in place by 30 September 2013

Amber Progress has been made in designing a format for the plan and in populating it where essential elements have been

defined. However, this process to make the plan robust a full needs analysis is required. This is planned for the autumn.

Therefore the Children's Plan will remain a work in progress for some time and should be viewed as a perpetual rather

than time limited plan. This was reported to Social Policy and

Children's Committee in June 2013.

CEO DSC WR 2.2 We will create a Vulnerable Adults

Strategy by 31 December 2013

Green The development of Safeguarding Adults has been agreed

together with a process for development. A multi agency workshop will be held in September 2013 to progress this.

CEO DSC WR 3.1 We will complete a strategic and financial

needs assessment to identify those in our community needing services, which will

inform our commissioning intentions, by

30 September 2014. In 2013/14 we will start by carrying out a needs assessment

of poverty on the Isle of Man.

Green Social Policy & Children's Committee have committed to

carry out a strategic and financial needs assessment. A working group to be put together to develop this - Work to

scope this activity has commences in July 2013.

Page 21: Council of Ministers An Agenda for Change · Council of Ministers – An Agenda for Change Corporate Objectives Page 1 Introduction This document has been compiled as a printer friendly

Part 2 – Red/Amber/Green based Corporate Objectives

Page 20

Owner Corporate

objective ref:

Corporate Objectives: Q1 Report

RAG status:

Comment:

CEO DSC WR 4.1 We will provide a consistent framework across all services, where applicable, to

reduce people's dependency on public

service and benefits by 31 March 2016

Green Phase I of the Review of Social Security and national Insurance policies has been completed and approved by DSC

and Treasury. The Council of Ministers will be asked to

consider the recommendations and authorise which elements of works will be undertaken in phase II, which is expected to

be complete by June 2015.

CEO DH WR 5.1 The ageing population working group, commissioned by the Council of Ministers

(CoMin), will produce a report consistent with its terms of reference by 31 July

2013. One element of that report will be

to provide advice, guidance and recommendations to CoMin in respect of

any element relating to the ageing population and demographic change

which may require more detailed

examination and which might include the involvement of external professional

agencies

Amber The Committee has almost completed the work on its report for the Council of Ministers and it has been given a short

extension of time to finalise a more comprehensive report including recommendations. The report is now anticipated to

be with Council before the end of September 2013.

CEO DSC WR 6.1 We will introduce means testing for public

sector tenants, which will incentivise those

that can move to other types of housing, to ensure public sector housing is

available for those in greatest need by 1 April 2015.

Green Preparatory work is in progress, defining the broad policy

principles, cost drivers and base line rents.

CEO DHA WR 7.1 Prepare corporate objectives for service

delivery standards in the criminal justice system by 31 July 2013 and allocate tasks

and responsibilities for delivering on these

objectives to each agency by 30 September 2013.

Green Corporate objectives for improved service delivery have now

been set. The tasks and responsibilities for delivering on the objectives are in the final stages of development and should

be completed well ahead of the deadline.