council - central highlands region

Leadership and Governance Standing Committee Meeting

Meeting of the Central Highlands Regional Council held in the Council Chambers, 65 Egerton Street, Emerald on

Tuesday, 9 July 2019

Commenced at 10.15am

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MINUTES – LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING – TUESDAY 9 JULY 2019 – PAGE 2

CENTRAL HIGHLANDS REGIONAL COUNCIL

LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING

TUESDAY 9 JULY 2019

MINUTES CONTENTS

PRESENT .................................................................................................................................................... 3 APOLOGIES ................................................................................................................................................ 3 LEAVE OF ABSENCE ................................................................................................................................. 3 ACKNOWLEDGEMENT OF COUNTRY ...................................................................................................... 3 CONFIRMATION OF MINUTES OF PREVIOUS MEETING ......................................................................... 3 Leadership and Governance Standing Committee Meeting: 11 June 2019 ................................................... 3 BUSINESS ARISING OUT OF MINUTES .................................................................................................... 3 REVIEW OF OUTSTANDING MEETING ACTIONS .................................................................................... 3 REVIEW OF UPCOMING AGENDA ITEMS ................................................................................................. 3 MATERIAL PERSONAL INTEREST, CONFLICT OF INTEREST, PERSONAL GIFTS AND BENEFITS .... 4 DISCUSSION REPORTS ............................................................................................................................. 4 Corporate Services ....................................................................................................................................... 4

10.1.1 Governance Framework Status report - standing item from 11-06-2019 until required ................ 4 INFORMATION REPORTS ........................................................................................................................ 17 Corporate Services ..................................................................................................................................... 17

12.1.1 Information Services Update - program of works ...................................................................... 17 Chief Executive Officer ............................................................................................................................... 18

12.2.1 Safety and Wellness Report ..................................................................................................... 18 CLOSED SESSION .................................................................................................................................... 18 Corporate Services ..................................................................................................................................... 18

11.1 Cyber Incident Update ................................................................................................................. 18 GENERAL BUSINESS ............................................................................................................................... 18 CLOSURE OF MEETING ........................................................................................................................... 19

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MINUTES – LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING – TUESDAY 9 JULY 2019 – PAGE 3 MINUTES – LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING HELD AT 10.15AM TUESDAY 9 JULY 2019 IN THE CENTRAL HIGHLANDS REGIONAL COUNCIL CHAMBERS, EMERALD OFFICE

PRESENT Councillors Councillor (Cr) C. Rolfe (Chair) Councillors (Crs) K. Hayes (Mayor), P. Bell AM, C. Brimblecombe, G. Nixon and G. Sypher Officers General Manager Corporate Services M. Gatt, Acting General Manager Customer and Commercial Services S. Kloppers, Minute Secretary T. Wheeler and Corporate Communications Officer A. Ferris. Observers Councillor (Cr) M. Daniels. APOLOGIES Nil LEAVE OF ABSENCE Cr Brimblecombe moved and seconded by Cr Nixon “That a leave of absence be granted for Cr Sypher for the meeting of Tuesday 13 August 2019.”

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ACKNOWLEDGEMENT OF COUNTRY Councillor Rolfe acknowledged the traditional custodians of the land on which we meet today, and paid our respects to the elders, past, present and emerging. CONFIRMATION OF MINUTES OF PREVIOUS MEETING Leadership and Governance Standing Committee Meeting: 11 June 2019 Resolution: Cr Nixon moved and seconded by Cr Sypher “That the minutes of the previous Leadership and Governance Standing Committee Meeting held on 11 June 2019 be confirmed.”

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BUSINESS ARISING OUT OF MINUTES Nil REVIEW OF OUTSTANDING MEETING ACTIONS Discussions were held regarding outstanding items. Resolution: Cr Brimblecombe moved and seconded by Cr Nixon “That resolution line number 3486, regarding the need to revise and update the current drought policy, be transferred to the Finance and Infrastructure Standing Committee Meeting list of outstanding meeting actions.”

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REVIEW OF UPCOMING AGENDA ITEMS Discussions were held regarding upcoming agenda items.

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MINUTES – LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING – TUESDAY 9 JULY 2019 – PAGE 4 MATERIAL PERSONAL INTEREST, CONFLICT OF INTEREST, PERSONAL GIFTS AND BENEFITS Nil Attendance Manager Governance, J. Ngoroyemoto attended the meeting at 10.25am.

DISCUSSION REPORTS

Corporate Services 10.1.1 Governance Framework Status report - standing item from 11-06-2019 until required Executive summary:

This report is provided to update council on the review of current Governance systems, processes and procedures as well as roles and responsibilities for Governance tasks across functional areas of the organisation to identify issues of coordination and accountability.

Resolution: Cr Nixon moved and seconded by Cr Brimblecombe “That Central Highlands Regional Council receive the July Governance update report and the proposed strategies contained within the report. And further, that Council adopt the following policies as presented

1. Privacy Policy; and 2. Investigation Policy – Councillors Conduct (CHRCOO56).”

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MINUTES – LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING – TUESDAY 9 JULY 2019 – PAGE 17 Attendance J. Ngoroyemoto left the meeting at 10.45am. Coordinator Information Technology, D. Stanton attended the meeting at 10.45am. Cr Daniels left the meeting at 10.49am. Cr Bell attended the meeting at 10.50am.

INFORMATION REPORTS

Corporate Services 12.1.1 Information Services Update - program of works Executive summary:

Information Services are committed to improving ICT services and customer engagement within CHRC. To do this we are in the process of reviewing our ICT Strategy developed in 2017.

The Vision for ICT services across CHRC is “CHRC will utilise ICT services to enable our staff to deliver timely, cost effective and innovative services to our community”

To support this Vision, the IS team mission is “The Information Services team will provide leadership to the business of CHRC to deliver flexible and responsive ICT services aligned to business goals and expectations that demonstrate value for money”

Goal 1 – ICT Services are aligned with business needs to enable corporate outcomes

Goal 2 – ICT will ensure reliable access to CHRC information

Goal 3 – ICT Governance supports corporate priorities

Goal 4 – CHRC’s Information asset is managed and secure

Goal 5 – ICT services are flexible, responsive for the business and support innovation

In reflection, Information Services is quite progressive regarding the provision of technology through the deployment of Skype for Business, Office 365 and Windows10. Whilst junior in some areas, we have a team that strives to please and an ability to deliver outcomes often far exceeding their qualification and skillsets. We have strong partners to guide and assist us in the management and ongoing support for such services, but beyond technology there are opportunities to improve primarily around building relationships within the business and consolidating our services to ensure maximum value is achieved.

To target these areas of improvement, we have identified three key focus areas on which to base our activities for Q1/Q2 of the 2019/20 financial year. These are:

• Improve our business engagement

• Consolidating our Program of Work prior to TOTO going live

• Build capability to improve continued IS support to the business

This report is designed to provide an update of how we are preparing and progressing with these

outcomes.

Resolution: Cr Brimblecombe moved and seconded by Cr Sypher “That Central Highlands Regional Council receive the Information Services update program of works.”

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MINUTES – LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING – TUESDAY 9 JULY 2019 – PAGE 18 Attendance D. Stanton left the meeting at 11.00am. Manager Safety and Wellness, S. Schofield attended the meeting at 11.01am.

Chief Executive Officer 12.2.1 Safety and Wellness Report Executive summary:

This report provides a summary of council’s health and safety performance. The purpose of the information provided is to highlight to council any issues, risks and opportunities impacting the safety and health of workers at Central Highlands Regional Council. Resolution: Cr Nixon moved and seconded by Cr Brimblecombe “That Central Highlands Regional Council receive the Bi-monthly Safety and Wellness Report for the period to 30 June 2019.”

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Attendance S. Schofield left the meeting at 11.26am.

CLOSED SESSION

Corporate Services 11.1 Cyber Incident Update Executive summary:

Between the period 8 May and 23 May 2019, Central Highlands Regional Council (CHRC) was a victim of a phishing attack, with the purpose to harvest user credentials and possibly defrauding the organisation of monetary value. An external party compromised the account of a CHRC vendor, then, after gaining access to the CHRC employees account credentials used to the email account to target both external vendors and CHRC employees to replicate the attack. It has been assessed that the incident has been contained. Third party experts in this field have not identified any indication of a broader security compromise extending outside the CHRC Microsoft Office 365 environment as of 5 June 2019, the last recorded external login to the CHRC O365 environment by an unknown IP address was on 24 May 2019. Since this date and time, there has been no further external access detected. McGrathNicol in consultation with Insync Technologies were engaged to investigate and assist Council in managing and containing the breach. The chair recommended that the closed session report on the Cyber Incident Update be deferred to the next meeting.

GENERAL BUSINESS Nil

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CLOSURE OF MEETING There being no further business, the Chair closed the meeting at 11.27am. CONFIRMED CHAIR DATE

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council - central highlands region

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