corporate - rigel.com.sg · corporate overview founded in 1991, rigel is a singapore-based restroom...
TRANSCRIPT
© RIGEL TECHNOLOGY (S) PTE LTD 1
INTRODUCTION
CEO Message
Christopher Ng Eng SengChief Executive Officer
Rigel Technology (S) Pte Ltd
Rigel is the Green Restroom Specialist with a history of 25 years in researching green restroom products with cutting edge technology. In Rigel Innovation Centre, we strongly believe that research and development (R&D) is the backbone of our business. Our product must be Green, Intelligent and Hygienic.
Our continuous efforts in innovating water saving products have produced best quality products which we will never compromise. Putting the best into our products through robust innovative design and best manufacturing processes is what Rigel seeks to pursue. We aim to produce the highest quality standard in order to meet our customer’s demands.
Our fundamental principle of customer care is to fulfill all our promises that we have committed. Our 4-stage Customer Care Programme provides 24-hr customer care and strives to solve every customer issue as if it was our own and we will not hesitate to travel the extra mile to get things done for our customers.
Our customers come first!
© RIGEL TECHNOLOGY (S) PTE LTD 2
CORPORATE Overview
Founded in 1991, Rigel is a Singapore-based restroom specialist that specialises in design, manufacturing, marketing and supply of green restroom and bathroom products.
Rigel seeks to continually expand its global presence especially in emerging markets such as Chile, Sri Lanka, Malaysia, Vietnam, India, Indonesia and Hong Kong.
In 2014, Heliconia Capital Management, an investment firm owned by Temasek Holdings, invested in Rigel to boost its product innovation, R&D capabilities as well as its overseas expansion plan.
Rigel is looking to expand further in Middle East and Latin America. We also have an extensive distribution network that covers almost every corner of the world from Asia to Europe as well as Australia to North & South America.
INTRODUCTION
INTRODUCTION
To be a Leading Global Green Restroom Specialist.
© RIGEL TECHNOLOGY (S) PTE LTD 3
CORPORATE Vision
© RIGEL TECHNOLOGY (S) PTE LTD 4
1991 2004 2013 2014
1996 2005 2014 2015
Rigel Technology (S) Pte LtdHEADQUARTERS
Kaki Bukit Techpark II, Singapore
Rigel Technology (Ningbo) Co., LtdOFFICE & FACTORY
Ningbo, Zhejiang, China
Rigel Technology Ceramics Co., LtdOFFICE & FACTORY
Sichuan, China
Rigel Technology (Vietnam)REPRESENTATIVE OFFICEHo Chi Minh City, Vietnam
PT. Rigel Marketing IndonesiaOFFICE & SHOWROOM
Jakarta, Indonesia
Rigel Technology (M) Sdn BhdOFFICE & SHOWROOMKuala Lumpur, Malaysia
Temasek HoldingsINVESTED in RIGEL
Heliconia Capital Management
Rigel Technology (S) Pte LtdINNOVATION CENTRE - HQ
Changi Business Park, Singapore
MILESTONES
© RIGEL TECHNOLOGY (S) PTE LTD 5
LATEST
NEW HQ
On 8th April 2016, Singapore Finance Minister, Mr Heng Swee Keat officially launched Rigel’s S$35 million new global headquarters and innovation centre at Changi Business Park, a move to boost business development in Indochina, South Asia and China. Flushed with demand for high-tech and quality sanitation products in these countries, Rigel’s latest innovation centre is aimed at researching, testing and discovering new products.
The innovation centre is equipped with state-of-the-art automation capabilities and the testing laboratories to fully support product innovation and quality manufacturing. It houses a R&D incubation room to stimulate ideation and brainstorming as well as a complete suite of semi-automatic manufacturing line and testing labs for quality control of invented products before mass manufacturing. With this, Rigel seeks to expand its product offerings by developing 30 to 50 new innovative products every year. In order to support its expanding R&D activities, Rigel also foresees a 40% increase in future hires of researchers and design engineers.
LATEST NEWS
© RIGEL TECHNOLOGY (S) PTE LTD 6
NEW Showroom
The showroom was set up to recreate a variety of bathroom experiences. It features flawlessly arranged products and modern designer suites which serve as the innovative design icon of future generation bathroom products.
Beyond dedicated areas highlighting our latest wares and green technology, our showroom also hosts a live demonstration room to showcase our new innovative products’ capabilities. As a one-stop provider of eco-friendly bathroom solutions, we invite you to visit us!
© RIGEL TECHNOLOGY (S) PTE LTD 7
BUSINESS
PROJECT References
Choosing a partner like Rigel, who can skillfully handle all the demands of a major project, with the experience and resources to see it through from start to end, offers you a greater peace-of-mind. Rigel, Singapore’s Green Restroom Specialist, has an impressive portfolio of top-notch projects both at home and abroad, and has played a significant role in shaping Singapore green cityscape.
To date, Rigel has completed numerous prominent local projects that include MediaCorp’s Mediapolis@One-North, National Gallery Singapore, Changi Airport, Marina Bay Sands, and Singapore Sports Hub, as well as regional projects such as the Kuala Lumpur International Airport in Malaysia, Tianjin Eco-City in China and Mall Plaza Egana in Chile.
RENOWNED PROJECTS IN SINGAPORE
RENOWNED PROJECTS AROUND THE WORLD
MediaCorp Campus@Buona Vista
Kuala Lumpur Int’l. AirportMalaysia
Victoria Theatre@Empress Place
City of Lifghts C2Abu Dhabi
Changi Airport Terminals1, 2, 3 & 4 @Changi
Mall Plaza EganaChile
Marina Bay Sands@ Bayfront Ave
Sunrise CityVietnam
Singapore Sports Hub@Kallang
CapitaMall Sky PlusChina
Gardens by the Bay@ Marina Gardens Dr
HAGLMyanmar
National Art Gallery@St Andrew’s Rd
Vattanac Bank HQCambodia
Symphony Suites@Yishun Ave 9
Disctrict 8 JakartaIndonesia
BUSINESS
© RIGEL TECHNOLOGY (S) PTE LTD 8
BUSINESS Model
>> Capability
In Rigel, we believe that personalization is the way to go as we adhere to the strict commitment of Environmental Responsibility. We are well-equipped with state-of the-art R&D testing facilities to support innovative product development. Another important component is our New Product Introduction Centre, which ensures all new products reach an outstanding level of robust design and matured process before transferring to Rigel Regional Manufacturing Sites for mass production. With our Customer Care Programme and Regionalization, we ensure that all needs of our clients across geographies are completely satisfied.
D E S I G N
AU
TO
MAT I O N
R E S E
AR
CH
BUSINESS
© RIGEL TECHNOLOGY (S) PTE LTD 9
BUSINESS Model
>> Customer Care Programme
Through our 4-stage Customer Care Programme, Rigel is committed to ensure a water-tight solution for clients in all stages. During Pre-Installation Briefing, site personnel are trained in the stringent norms of installation to mitigate any issues. Products undergo Testing & Commissioning by our technicians to ensure they are functioning optimally before handing over to customers.
Maintenance Training pertaining to troubleshooting and maintenance procedures is given to end-user to familiarize them with the operating usage of Rigel products. Periodic Checking together with Rigel’s extended warranty covers defects and workmanship to ensure products remain in good order.
PR
E-IN
STALLATION BRIEFING
MA
INT
EN
AN
CE TRAINING
TESTING & COMM
ISSIO
NIN
G
PERIODIC CHECKING
BUSINESS
SUSTAINABILITY Certified
>> Green Building Product Certification
>> LEED Certification
>> WELS Certification
True to our founding vision, sustainability is at the core of every Rigel product - from design & manufacturing processes to water-saving technologies. Rigel has produced the best quality product offerings, achieving coveted certifications such as the LEED (Leadership in Energy & Environmental Design) certification from the United States’ Green Building Council, the BCA Green Mark from Singapore’s Building & Construction Authority and more.
The Singapore Green Building Product certification is given only to products that meet stringent environmental standards set by the Singapore Green Building Council.
The Leadership in Energy & Environmental Design certification is awarded based on the eco-friendliness of the design, with certification levels ranging from Certification, to Silver, Gold and Platinum.
Rigel’s water-efficient taps and mixers have high WELS ratings, thus helping developers to achieve a higher Green Mark rating and owners to save water and cost.
© RIGEL TECHNOLOGY (S) PTE LTD 10
LEA
DE
RS
HIP
IN E
NERGY & ENVIRONMENTAL DESIGN
WATER E
FFIC
IEN
CY
LA
BE
LIN
G S
CHEME
SINGAPORE GREEN B
UILD
ING
PR
OD
UCTS
BUSINESS
>> Green Innovation
>> Intelligent Technology
>> Clean Comfort
Rigel is the industry leader in pioneering the use of eco-friendly innovations in bathroom products. Our green capabilities are best showcased in our flagship LED series, which make use of integrated hydro-electric generators to power the sensors and through creating water energy from running water, provides a better bathroom experience without increasing resource consumption.
Through the use of intelligent technology such as the sensors in our urinal flush valve systems, which are capable of differentiating real usage from pass-bys and recognising chain usage, Rigel makes use of the latest advanced technological intelligence to design the bathroom solutions of tomorrow.
The most advanced products in the world means little if they are a hassle to use or maintain. Through the implementation of ergonomically design and creative breakthroughs such as our rimless water closets, we ensure that every Rigel product delivers a clean and comfortable experience for the user.
© RIGEL TECHNOLOGY (S) PTE LTD 11
BUSINESS
Rigel’s cutting-edge technology is set to lead the new wave in the green restroom movement. Rigel’s greenest and sleekest features, aim to make smarter use of valuable water and energy resources daily, bringing intelligent building management to greater heights.
© RIGEL TECHNOLOGY (S) PTE LTD 12
CUTTING-EDGE Technology
BUSINESS
AWARDS
At Rigel, everything we do is rooted in excellence. No corners are cut, no compromises are made - because our passion to deliver only the best bathroom experiences will not waver. That is why, year after year, critics and judges have honoured us with their mark of prestige, recognising our efforts in delivering nothing but the best.
>> INDUSTRY ACCOLADE
2014: Singapore Good Design Mark Awards
2013: Enterprise 50 Award, Singapore
2013: Most Admired ASEAN Enterprise (Innovation), ASEAN Business Awards
2012: Enterprise 50 Award, Singapore
2012: Asia Pacific Entrepreneurship Award – Outstanding Entrepreneur
2012: ASEAN Business Award (Innovation)
© RIGEL TECHNOLOGY (S) PTE LTD 13
BUSINESS
BRAND Exposure
>> TV Commercial
>> TV Programme
>> News Channel
Rigel’s TV commercial showcased our bathroom ideas and unique brand position. It was broadcasted on Mediacorp’s Channel 8 since October 26, 2015, extending our reach into the residential market.
Rigel was featured on MediaCorp’s TV programme, “Big Factories 2” where the show offered some insight of Rigel’s processes, from design to manufacturing. With host Lee Teng adopting his zany detective persona, it was a lively romp through Rigel’s inner workings, with a dynamic script and great production value.
Source: Channel NewsAsia 8 April 2016Sanitation specialist Rigel opens S$35m innovation centreThe six-storey, 16,000 sqm facility at Singapore’s Changi Business Park will focus on researching, testing and discovering new products.
© RIGEL TECHNOLOGY (S) PTE LTD 14
CONTACT US
© RIGEL TECHNOLOGY (S) PTE LTD 15
(65) 6812 6288
(65) 6812 6388
www.rigel.com.sg
SINGAPORERigel Technology (S) Pte Ltd | HEADQUARTERS
Rigel Innovation Centre No. 20 Changi Business Park Central 2 Singapore 486031
MALAYSIARigel Technology (M) Sdn Bhd | OFFICE & SHOWROOM
Wisma Rigel, No 16 & 18, Jalan 3/33B, MWE Commercial Park, 6 ½ Miles, Off Jalan Kepong, 52000 Kuala Lumpur, Malaysia
INDONESIAPT. Rigel Marketing Indonesia | OFFICE & SHOWROOM
Jl. Sultan Iskandar Muda No. 99B, Arteri Pondok Indah, Gandaria Jakarta Selatan 12240, Indonesia
CHINA OFFICES & FACTORIES 工厂:
Rigel Technology (Ningbo) Co., Ltd | 锐佳科技(宁波)有限公司
No. 6, Chuangye Road 3, Ningbo Beilun Free Trade West Zone, 315800 Ningbo, Zhejiang China
MYANMARCustomer’s Hotline:
BANGLADESHCustomer’s Hotline:
SRI LANKACustomer’s Hotline:
PHILIPPINESCustomer’s Hotline: www.r igel .com.sg
VIETNAMRigel Technology (INDOCHINA) LLC | OFFICE & ARCHITECT SHOWROOM
(Reg. No.: 41-003857) 5th Floor, 81-83 Nguyen Huu Cau, TanDinh Ward, District 1, Ho Chi Minh City, Vietnam
Rigel Technology Ceramics (Sichuan) Co., Ltd | 锐佳科技陶瓷工业(四川)有限公司
No 18, Shuanghechang, Anfu Town, Naxi District, 646300 Luzhou City 3 Sichuan, China
(603) 6258 6016
(603) 6258 5498
www.rigel.com.my
(62) 21 2277 1188
(62) 21 2277 1199
www.rigel.com.sg
(86) 574 5626 1688
(86) 574 5626 1588
www.rigel.com.sg
(84-8) 3890 8892
(84-8) 3823 9620
www.rigel.com.sg
(86) 830 4270 028
(95) 9794 797 215 (88) 017 4759 1388(94) 7197 85455 (63) 2 303 1234
(86) 830 4270 636
www.rigel.com.sg