corporate presentation - may 2016

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Corporate Presentation

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Page 1: Corporate Presentation - May 2016

Corporate Presentation

Page 2: Corporate Presentation - May 2016

Page 2

Leaders in Information & Communication Technology

Leaders in Virtualization & Cloud Computing

Leaders in IT Outsourcing & Cloud Solutions

Page 3: Corporate Presentation - May 2016

© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 3

Our Group

Overview

Founded in 1991, Data Consult delivers avant-garde, integrated ICT solutions in the Middle East and Africa regions. With over 150 highly skilled professionals dedicated to serving its clients, it has become a recognized industry leader, garnering more than 100 vendor and industry awards over the past two and a half decades. Data Consult success in Lebanon led to the opening of several branches around the world, namely in Ethiopia, Syria, Jordan, Saudi Arabia and Iraq.

Founded in 2004, WorldNet is one of the leading ICT Enterprise Solutions provider in the end-to-end Virtualization and Cloud Computing, for local, regional and multinational companies in the Levant, North Africa, Pakistan and Gulf countries. WorldNet is well-known across the MENA region as a company focusing on Virtualization and Cloud Strategies.It has been acquired by Data Consult on March 15, 2016.

Founded in 2012, Exeo was able to quickly position itself as a leading company in IT services, smart solutions and cloud. Exeo allowed its client to successfully work on their digital transformation, turning IT into a true business enabler. 100% vendor independent, Exeo has no commitment to promote any specific technology.Exeo provides innovative and tailored IT solutions that meet the needs of a geographically diverse business community.

Page 4: Corporate Presentation - May 2016

© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 4

Our Driving Force

Expertise, Agility, Customer Centric

We have over 25 years of experience in Information and Communication Technologies, we are one of a handful of organizations in the Middle East capable of managing multi-vendor, multi-geography and multicultural environments.

Our mission is to provide our clients the latest technology advancements adapted to their exact needs.

Our team of professionals share the same passion for technology and most importantly for quality service. This expert know-how paired with a continuous desire for innovation has contributed to our success over the years.

Page 5: Corporate Presentation - May 2016

© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 5

A Unique Customer Experience

Expertise, Agility, Customer Centric

A customer centric approach reflected in a superior customer satisfaction index.

A team of: ● Consultants● Experts● Data integration specialists● Engagement managers

Offering clients tailored solutions aligned with their business needs.

150 professionals100+ certified engineers7 locations40+ technology partners

Page 6: Corporate Presentation - May 2016

© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 6

Milestones

Expanding, Evolving, Progressing

Page 7: Corporate Presentation - May 2016

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Geographical Reach

Our branches are present in 7 countries

Lebanon

Jordan

Syria

KSA

Iraq

Ethiopia

UAE

Page 8: Corporate Presentation - May 2016

© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission

Areas of Focus

Security CustomerExperience

Hybrid Cloud&

DigitalWorkspace

Internetof

Things

ServiceProviders

DigitalTransformation

- Public Cloud

Page 9: Corporate Presentation - May 2016

Building and operating carrier grade networks:

➔ Optical Transport (SDH, DWDM)➔ IP NGN & MPLS➔ SP Wifi➔ IPv6➔ EPC

Areas Of Focus

ServiceProviders

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Service Providers

Page 10: Corporate Presentation - May 2016

Building an end to end cyber security shield:

➔ Perimeter Security➔ Next Generation Firewall➔ Data Center Security & Micro Segmentation➔ Content Security➔ Denial of service protection➔ Identity Management➔ Secure Mobility➔ Security Services: Penetration Testing &

Vulnerability Assessment

Areas Of Focus

Security

10

Security

Page 11: Corporate Presentation - May 2016

Cu

sto

me

r E

xpe

rie

nc

e

The customer experience stack:

➔ KPI Management Portal➔ CRM & service Management➔ Workforce Optimization➔ Speech Analytics➔ Customer Collaboration➔ Mobile Collaboration➔ Video Communication➔ Collaboration➔ Recording & Quality Monitoring➔ Unified Communication

Areas Of Focus

CustomerExperience

11

Customer Experience

Page 12: Corporate Presentation - May 2016

Building next generation data centers and automating workload distribution:

➔ The Mobile & Digital Workspace➔ Software Defined Data Center➔ Hyperconverged Infrastructure➔ Private Cloud & Orchestration

Areas Of Focus

Hybrid Cloud&

DigitalWorkspace

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Hybrid Cloud & Digital Workspace

Page 13: Corporate Presentation - May 2016

Developing Intelligent Business Applications capable of treating streams of data at rest or data in motion

➔ Cloud, fog, or mist computing➔ End to end integration from the device / sensor,

LPWAN, the mediation and to the development of the application

Areas Of Focus

Internetof

Things

13

Internet of Things

Page 14: Corporate Presentation - May 2016

Helping customers use digital technology to transform the way they work

Services:➔ Setup Customer Environments in the Cloud➔ Migration of the Data to the Cloud➔ Training & Adoption Services➔ Develop Mobile & Web Business Applications

Areas Of Focus

DigitalTransformation

- Public Cloud

14

Digital Transformation - Public Cloud

Page 15: Corporate Presentation - May 2016

© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission

● MANAGED SERVICES

● DATA INTEGRATION

● SYSTEM INTEGRATION

15

Our Services

Page 16: Corporate Presentation - May 2016

Managed Services

4 Categories:

➜ Routing & Switching

➜ LAN / WAN / Internet

➜ Network Performance

➜ Links Failure Detection &

Remedy

➜ Latency & Jitter

Monitoring

Network Infrastructure Management

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Proactive Monitoring(Logs, CPU, Memory, Temperature, FAN, etc.)

Moves, Adds & Changes

Full Devices Management

Reporting and Analytics

➜ Private Cloud

➜ Servers

➜ Storage

➜ End User Devices

➜ SIEM

➜ Vulnerabilities

Assessment & Patching

➜ Attacks Mitigation

➜ Penetration Testing

➜ End User Protection

➜ Compliance Automation

➜ Unified Communications

➜ Telepresence as a

Service

➜ Contact Center

➜ Conferencing

➜ Voice Scripting

System Infrastructure Management

Managed Security Services

Managed CollaborationServices

Page 17: Corporate Presentation - May 2016

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Managed Services

Engagement Depth

MAC

MS

Pro

ac

tive

ESS

Ass

ist

Re

ac

tive Hardware Failures

Software BugsReactive Support

(Level 2-3)

Move DevicesAdd Features

Change Config(Level 2-3)

Proactive MonitoringNetwork Performance & KPIs

Full Devices Management(Level 1-2-3)

Hardware FailuresSoftware Bugs

Reactive Support(Level 2-3)

Hardware FailuresSoftware Bugs

Reactive Support(Level 2-3)

Move DevicesAdd Features

Change Config(Level 2-3)

Page 18: Corporate Presentation - May 2016

© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 18

Managed Services

How we score

For the past 2 years Data Consult maintained a CSAT ratio higher than 95% , which is a testament of the quality service being provided to its clients.

Page 19: Corporate Presentation - May 2016

Data Consult Technology Partners Worldnet Tech Partners Exeo Tech Partners

Page 20: Corporate Presentation - May 2016

© Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 20

Recent Projects & Achievements

Data Consult successfully deploys Cisco ACI at Alfa (a leading Telecom provider in Lebanon) & BankMed (one of the top 10 banks in Lebanon).

Data Consult has been recognized by Cisco Systems as winners of the "Winner's Circle Competition" for year 2015 for achieving the highest services bookings in the MENA Region.

Data Consult has been recognized by Cisco Systems for achieving Cisco Channel Customer SatisfactionExcellence!

One of Worldnet state-of-art Workspace Virtualization project in Lebanon was at USEK University where they allowed students to run very Intensive Graphic and engineering applications from anywhere and on any BYOD device. This project was the first of its kind in the academic world outside of the US.

Farnek, a leading Swiss facility management company, partnered with Exeo to roll out their TIME Attendance Solution across their offices in the UAE catering for more than 3,500 of their employees.Exeo partnering with Farnek

Page 21: Corporate Presentation - May 2016

Thank you

dcgroup.com