corporate overview ppt
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Cordys corporate overviewTRANSCRIPT
1Copyright © 2012 Cordys Software B.V. All rights reserved.
Cordys Company Overview
2Copyright © 2012 Cordys Software B.V. All rights reserved.
We help our customers to improve
their business operations with world-class,
process oriented software which allows them
to change and innovate the way they do business
with greater speed and flexibility
We are a software platform vendor with a mission…
3Copyright © 2012 Cordys Software B.V. All rights reserved.
Cordys’ Evolution
CORDYS AMERICAS
CORDYS EMEA
CORDYS ASIA-PACIFIC
• Solid financial foundation, funded by Jan Baan’s Vanenburg Group and US based private investor Argonaut Private Equity
• 30+ years of experience in building enterprise class software
• Strong year over year growth and Global 2000 customers across the globe
• Committed community of PartnersCalifornia, USA
Michigan, USA
India
Singapore
South Korea
Australia
China
Hong Kong
Japan
The Netherlands (HQ)
Germany
Switzerland
France
South Africa
United Kingdom
Italy
Sweden
Israel
1978 1998 2001 2004 2005 2008 2012
Packaged Applications
Venture Capitalist Product Development
Lighthouse Customers Go to Market Partner-centric GTM
Cordys FoundedLaunch
Enterprise PlatformLaunch
Cloud Platform
4Copyright © 2012 Cordys Software B.V. All rights reserved.
Customers use Cordys to:• Improve customer service and
satisfaction
• Launch new products and services to market better and faster
• Deliver operational excellence, cut costs, increase revenue and drive efficiency
Cordys enables transformation in key value disciplines
CustomerIntimacy
OperationalExcellence
ProductLeadership
5Copyright © 2012 Cordys Software B.V. All rights reserved.
Making Cordys “My Business Platform”
At the end of the day, it’s all about increased customer value and extracting the right information when we need it. In other words, we can provide better service to our
customers and avoid having information bottlenecks somewhere within our processes”.Jonas Persson, Grid Marketing Manager at Mälarenergi
"Cordys enables us to provide tailor-made services, and improve the time to market of our products and services.”
CVG Prasad, Chief Information Officer at ING Vysya Bank
“We have created a strategic business model, one which
orchestrates and fully respects our existing processes and investments.
With Cordys, we achieved this in record time, with minimal TCO.”
Srinivasan Iyengar, COO Aegon Religare
CustomerIntimacy
OperationalExcellence
ProductLeadership
6Copyright © 2012 Cordys Software B.V. All rights reserved.
My Business Platform….
….makes my business operations smarter
….improves my customer management
….increases my revenue
….helps my company to be a product leader
….helps my company to benefit from the cloud
….maximizes my existing IT investments
The key propositions of Cordys
7
Add agility to IT and accelerate Time to Value
Software
Business Change Cycle:
1-2 years(s)
3-6 months
6-10 years
6-10 years
BusinessStrategy
Technology Change Cycle:
IT Infrastructure
Cordys Synchronizes Business &
IT Change Cycles
Business Needs
Supporting Technology
Organizational Structure
Copyright © 2012 Cordys Software B.V. All rights reserved.
Inflexible Application Integration
Fragmented and Inefficient Business Processes
Disparate UIs and Lack of Automation
ERP ERP CRM Legacy
Apps
SCM PLM
On-premise software
Inflexible Application Integration
Fragmented and Inefficient Business Processes
Disparate UIs and Lack of Automation
Software as a Service
The CIOs challenge: The “mess of many” in duplicate…
Copyright © 2012 Cordys Software B.V. All rights reserved. 8
9Copyright © 2012 Cordys Software B.V. All rights reserved.
Composite Applications
ERP ERP CRM Legacy App’s SCM PLM
End-to-End Business Processes & Monitoring
SOA-based Integration layer
UniqueCreate unique“compositions” by and for
empowered users to maximize personal
productivity
SpecificCreate process orchestration layer which
exploits the specific company capabilities to
be competitive
GenericVanilla use of generic applications as
transaction backbones
Smart decoupling layers to add agility and leverage existing IT
10Copyright © 2012 Cordys Software B.V. All rights reserved.
Next big gain is in the unstructured processes…
BPM for software architects80% of effort is placed here
BPM
20% of the processes are complex and based on structured data isolated in
application silos
BPM for the knowledge worker20% of effort is placed here. Reduce rework
from 40% to 5%. Double productivity of business email solutions
Case Management
80% of the processes are simple, based on unstructured data: Excel & Documents
running over e-mail
BPM for everyoneEnd user driven process- and application
composition. Democratize BPM
Process MashApps
Support social collaboration and self-composed applications using standard
services
Integration Centric BPM Straight Through Processing
Human Centric BPMDynamic Case Management
Social BPMCollaboration & Composition
Structured Data Self-service &CollaborationUnstructured Documents & Data
11
A clean, modern, comprehensive and yet light footprint platform to improve your business operations whilst leveraging existing IT
Combining the worlds of Integration, Business Process Management, and Composite Application Development
One and the same product for on premise and the cloud
The power of a single platform
Copyright © 2012 Cordys Software B.V. All rights reserved.
Composite Application
Development
Business Process
ManagementIntegration
CloudOn
Premise
12
Some of the Market Leaders using Cordys
Copyright © 2012 Cordys Software B.V. All rights reserved.
Banking & Financial Services
Customer Solution
Continuous Process Improvement
Financial Consolidation
Payment Processing
Payment Processing
Application Development
Process Automation
Process Automation
Integration and Service Layer
Listed Companies Application
Governance
Secure Web-based Procurement
Integration & Process Automation
Insurance
Customer Solution
Back-office Integration
Life Insurance Process Automation
Online insurance
Health Insurance Process Automation
Claims Handling
General Insurance Process Automation
Agent Network
Emergency Center
Web Interfaces for Distribution Network
Claims Processing
Communications & Media
Customer Solution
Commercial Orchestration
Process Automation (26,000 users)
Cloud Provisioning &PaaS
Commercial Orchestration
Media Workflow Solution
Commercial Orchestration
Commercial Orchestration
Cloud Marketplace
13Copyright © 2012 Cordys Software B.V. All rights reserved.
Some of the Market Leaders using Cordys
ISV / OEM
Customer Solution
Game Changes
Cloud Provisioning &PaaS
Online HR Suite
Social Housing Software
Integration& App Development
Retails Operations Platform
Integration & App Development
Government & Public
Customer Solution
Process Automation
Claims Handling
SOA-based Integration
Composite app development
Cloud Orchestration
Process Automation
Energy & UtilitiesCustomer Solution
Composite Application Development
Orchestration over Hydropower Plants
Energy Trade Processes
Energy Retail Processes
Smart Metering
Operational Insight
Energy Grid Processes
Energy Retail Processes
Process Automation
Energy Process Marketplace
ERTAN HYDROPOWER
Manufacturing & Logistics
Customer Solution
Mid-office Automation
Strategic Planning
Supplier Management
Application Development
Extending ERP
Customer Data Management
Remote Services Platform
Collaborative Engineering
Master Data Management
Process Automation
Organizational Changes
Extending Existing IT Infrastructure
Application Integration Platform
Break Bulk logistics
Cloud based workflow
14Copyright © 2012 Cordys Software B.V. All rights reserved.
Target markets and go-to-market approach
Communications & Media, BFSI, Manufacturing & Logistics, Energy & Utilities, Government & Public, Technology & ISVs
Global Enterprise 2000
Senior IT Executive, Business Exec Sponsorship
Lines of Business: End User, Industry Solution & Information Technology
Local Top 100
Direct/Referral Indirect / Influence / PaaS
Service Providers
Targets: CSC | Fujitsu | Atos | Cognizant | CapGemini | Local
15Copyright © 2012 Cordys Software B.V. All rights reserved.
Cordys a Leader in Business Process Platforms
IDCMarketScapeBusiness Process Platforms 2011
• Cordys named leader in BP platform market
• Top scores for overall product capabilities, technology platform and development environment, and out-of-the-box productivity
• Positive customer feedback on pricing, business-friendly interface, BPM+SOA orientation, and performance in proofs of concept
Strategies
Cap
abil
itie
s
16Copyright © 2012 Cordys Software B.V. All rights reserved.
• The PaaS offering of Cordys provides extremely competitive value for ISVs without existing code that is intended to be migrated into the PaaS Offering.
• Cordys’ primary strategy is to spread its technology through partnerships with ISVs and service providers, and it has built notable features to support that strategy. Cordys’ partnership efforts are just about to show results on a larger scale, and we expect to see much progress from Cordys during 2011. It has shown strong progress in a relative short period of time.
The Forrester Wave™: Platform as a Service, 2011
Publication date: May 2011
Forrester Wave™: Platform-As-A-Service, ISV Scenario, Q2 ’11
Forrester Wave™: Platform-As-A-Service, Service Provider Scenario, Q2 ’11
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17Copyright © 2012 Cordys Software B.V. All rights reserved.
A single platform, combining the world of Integration, Business Process Management, and Composite Application Development
Enables true business and IT collaboration via a single Collaborative Workspace
Support for any type of workflow including human-to-human workflows, system-to-system integration-type interactions and hybrid processes
Designed to support multi-tenancy and cloud deployment
Modern and open platform, built on a secure, highly available and scalable architecture
Differentiators
18Copyright © 2012 Cordys Software B.V. All rights reserved.
Cordys product is the core for unique differentiation
19Copyright © 2012 Cordys Software B.V. All rights reserved.
Video: Customers about Cordys
20Copyright © 2012 Cordys Software B.V. All rights reserved.
A DEEPER DIVE
21Copyright © 2012 Cordys Software B.V. All rights reserved.
Cordys Business
Operations Platform
Cordys Operations Intelligence
Cordys Process Factory
Cordys Cloud Provisioning
Cordys Collaborative Engineering
One Single Platform & four productized solutions
Smart Intelligence Applications
Created by the end user
Turn big data into intelligence
Provision & Automate
Value added services
Cloud management
Cloud MashApps
High Productivity
“No code” developmentTransform and exchange complex and voluminous engineering data
Engineering Data Viewers
PLM Connectors
Integration & MDM
BPM & Case Management
Business Rules
Human Workflow
Business ActivityMonitoring
Application Development
22Copyright © 2012 Cordys Software B.V. All rights reserved.
One Single Platform with four productized solutions
Business Operations Platform (BOP)
Smart Services Grid
Corporate & Cloud Applications, Services and Data
Service Oriented Architecture (SOA)
Enterprise Service Bus
Business Services Master Data Management
Business Process Management Suite (BPMS)
Business Process Management
Case Management
Rules ManagementBusiness Activity
Monitoring
Composite Application Framework (CAF)
Composite Application User Interfaces Task Management
Clo
ud
Pro
vis
ion
ing
Cordys Process Factory (CPF)
Co
llabo
rative Wo
rkspace
Cordys Collaborative Engineering (CCE)
Cordys Operations Intelligence (COI)
23Copyright © 2012 Cordys Software B.V. All rights reserved.
Key proposition:• A software platform to design, develop and deploy enterprise class, process centric solutions that
leverage existing IT assets as well as cloud services. • “Cordys BOP is suitable for process projects ranging from simple to the most sophisticated.” – IDC
Key modules:• Integration: A Service Oriented Architecture and Enterprise Service Bus for integration of
applications and services• Business Process Management Suite: for process automation and management supporting all
relevant workflow patterns. • Composite Application Framework: for creation of user interfaces, business applications
Deployment:• On-premise at End Users• Cloud via Service Providers
Cordys Business Operations Platform
24Copyright © 2012 Cordys Software B.V. All rights reserved.
Key proposition:• An advanced provisioning product to facilitate application-, service-, tenant- and user provisioning of
cloud and on premise services. Using Cordys BOP as foundation it provides with the ultimate form of connectivity using the Cordys ESB, flexibility through use of provisioning BPM flows and scalability due to the Smart Services Grid foundation.
Key modules:• Cloud Management Services• Provisioning• Metering
Deployment:• Cloud data centers of Cloud Service Providers • On-premise at large enterprise End Users
Cordys Cloud Provisioning
Cordys Cloud Provisioning
Business Operations Platform (BOP)
Smart Services Grid
Corporate & Cloud Applications, Services and Data
Enterprise Service Bus Provisioning Flows
Cloud Management Services
Cluster Management
Channel Management
Customer Management
Product Management
Provisioning
Users Application SubscriptionsTenants
Metering
ReportingTrack & Manage Usage
26Copyright © 2012 Cordys Software B.V. All rights reserved.
Key proposition:• High productivity platform to compose and deploy mashed-up applications, MashApps in the cloud. • Enterprise class features to support large scale & global deployment • “The PaaS offering of Cordys provides extremely competitive value for ISVs without existing code
that is intended to be migrated into the PaaS Offering.” - Forrester
Key modules:• Easy-to-use online wizard style Composer for creation of MashApps®. These MashApps can use
User Interfaces (incl. Mobile forms designer), Application Objects, Processes, Rules, Web-services and Reports
• Online Marketplace
Deployment:• Cloud – operated by Cordys, both Public as well as private for large enterprises.• White-label – operated by Service Providers (e.g. Fujitsu) as Platform as a Service (PaaS)
Cordys Process Factory
Cordys Process Factory
Business Operations Platform (BOP)
Smart Services Grid
Corporate & Cloud Applications, Services and Data
Enterprise Service Bus
Clo
ud
Pro
vision
ing
Cordys Process Factory (CPF)
MashApps Composer MashApps
Platform Services
28Copyright © 2012 Cordys Software B.V. All rights reserved.
Key proposition:• An advanced product to facilitate subject matter end users to create their own Operations
Intelligence applications, leveraging real-time operations data. Using Cordys BOP as foundation it provides with the ultimate form of simplicity using graphical modeler from the Collaborative Workspace, flexibility through use of standard spreadsheets for calculation and manipulation and control due to smart integration of services which separates data, manipulation and visualization governed by Cordys platform.
Key modules:• Operations Intelligence Modeler• Spreadsheet Governance• MS Sharepoint integration
Deployment:• On-premise at End Users
Cordys Operations Intelligence
Cordys Operations Intelligence
Business Operations Platform (BOP)
Smart Services Grid
Real time operations data
Enterprise Service Bus Integration services
Operations Intelligence Modeler
Notification Services
Data Services Calculation ServicesEvent Services
Operations Intelligence Dashboards
Task ManagementDashboards
Visualization Services
30Copyright © 2012 Cordys Software B.V. All rights reserved.
Key proposition:• An advanced product to support integration and exchange of complex and voluminous engineering
data between different PLM systems as well as PLM to ERP and MES. The data exchange and integrations are completely orchestrated and monitored by business processes which gives maximum level of control and flexibility at the same time. The product supports stringent Aerospace & Defense requirements for classified data and air gaps.
Key modules:• CE Engine• CE Connectors• Composite Apps
Deployment:• On-premise at End Users• As an appliance ( “Teamcenter Migration appliance” together with Service Providers)
Cordys Collaborative Engineering
Cordys Collaborative Engineering
Business Operations Platform (BOP)
Smart Services Grid
PLM, ERP, MES systems
ESB BPM
Composite Applications
Conversion MonitoringEngineering Data Viewers
Transformation
Schema’s ConversionGroup Definition Language
Connectors
Siemens PLM TeamcenterPTC
32Copyright © 2012 Cordys Software B.V. All rights reserved.
Cordys Industry Solution Frameworks
Life Insurance Claims
Non-Life Insurance
Claims
Legacy Modernization
Shorter Time To Compliance
Extend CoreBanking
Applications
CloudProvisioning
Telco OrderManagement
PredictiveNetwork
Monitoring
Smart Meter Rollout
Orchestration
Smart Meter Event Portal
Energy Market Process
Management
Collaborative Engineering
Extend ERP
Remote ServicesPlatform
LegacyModernization
Coordinating Health & Social Care Delivery
CaseManagement
InsuranceBanking &
Financial ServicesCommunications
& MediaEnergy &Utilities
Manufacturing& Logistics
Government &Public Sector
33Copyright © 2012 Cordys Software B.V. All rights reserved.
MARKET TRENDS & CORDYS PRODUCT STRATEGY
• Business Process Management market• With the Cordys platform we are a player in the Application Infrastructure and Middleware
(AIM) market. This is a $16 billion market. (Software revenue is defined as license + support revenue).
• Gartner has segmented the AIM Market and Cordys is positioned as one of the leading players for Business Process Management Suites segment which is a $2 billion market.
• Platform as a Service market• Forrester has defined a market for PaaS, for which Cordys is recognized as one of the
high potential players. The market is around $2 billion in 2011, growing to $15 billion by 2016.
• Our focus is to enable Service Providers to act as PaaS players with:• Cordys Platform as a Service proposition. Cordys BOP for “high control” and Cordys Process
Factory for “High Productivity” PaaS• Cloud Provisioning to manage portfolio of cloud services and provision across tenants and users
Which markets do we serve with the Cordys platform?
35Copyright © 2012 Cordys Software B.V. All rights reserved.
• CloudThe next decade we will see a major shift from on premise towards cloud based delivery of IT. Organizations will typically not make either / or decisions when it comes to cloud but use on premise and cloud based IT in hybrid mode.
• IntelligenceNext generation software platforms will support intelligent business operations. In the world of the “internet of things” where devices get connected to the internet the ability to quickly process massive event streams, analyze data and optimize work processes will be crucial. The worlds of Business Process Management, Big Data and Analytics are coming together.
• MobileAs the adoption of Smart Phones / Tablets goes 8 times faster than the adoption of PCs, mobile computing will soon be mainstream. This means that information, task management, collaboration, context, location and location should be available on any mobile device.
• SocialCollaboration and involving peers and experts in the relevant context to improve personal productivity is more and more important. The worlds of structured and unstructured are getting mingled.
Market trends influencing Cordys strategy
36Copyright © 2012 Cordys Software B.V. All rights reserved.
• In cloud context Cordys platform can be used for Platform as a Service (PaaS)• The Cordys core platform foundation, the Smart Services Grid, has full multi-
tenancy architecture.• All of the Cordys platform components and application are multi-tenant aware• Multi-tenancy can be configured on multiple levels by simple configuration
• Cordys has no ambition to act as Platform as a Service (PaaS) provider ourselves. • Cordys works with leading Service Providers, such as Fujitsu and large System
Integrators who offer Cordys as PaaS in private- and public cloud set up.• Exception is Cordys Process Factory which today is offered by Cordys directly, but also
through Service Providers
• Analyst firm Forrester predicts significant shift from on-premise to cloud for software platforms. Cordys is the only platform which runs on premise and in cloud with one and the same version. Cordys does not lock-in a customer to work with single Service Provider.
Cloud - What is Cordys’ view?
Forrester define PaaS as:“A complete application platform for multitenant cloud environments that includes development
tools, runtime and administration and management tools and services. PaaS combines an application platform with managed cloud infrastructure services...
They then go on to say:
...Service providers also seen an emerging opportunity to consider PaaS platforms as a new alternative to established middleware stacks for the deployment of custom applications they create on behalf of their clients...
...This is why Platform as a Service (PaaS) is so important. With good PaaS products, service providers will quickly gain cloud’s benefits. Without good PaaS products, cloud development is simply too difficult and the benefits of cloud will flow slowly, if at all...”
Source: The Forrest Wave Platform-as-a-Service For Vendor Strategy Professionals Q2 2011
Cloud - How the analysts define it and its relevance to the provider
Cloud – Forrester’s cloud computing taxonomy & the role of Cordys
“The Cordys PaaS supports multiple business models of services providers and system integrators”
“Cordys provides extreme competitive value for ISV's without existing code that is intended to be migrated into the PaaS offering.”
Forrester Platform as a Service Wave, May 2011
Cordys capabilities Cordys as an enabler
• There will be a big shift from on-premise middleware to cloud PaaS
• Forrester state that total PaaS market grows to $15bn by 2016
• Corporate buyers buying PaaS is still the biggest market but slows down quickest by 2016
• ISV on PaaS has medium term high growth
• PaaS at outsourcer as long term growth
Cloud- PaaS Market Size: Corporate Middleware, ISV, Outsourcer
40Copyright © 2012 Cordys Software B.V. All rights reserved.
Cordys has a dedicated offering for Operations Intelligence which democratizes use of Intelligence
Cordys will extend the core platform with external engines, open source and commercial that we will interweave as OEM-components:
• Process Simulation• Process Mining• Complex Events Processing• Advanced Rules
The Cordys platform is ideally architected to evolve towards an intelligent software platform• Smart Services Grid:
• Highly scalable and based on event driven architecture.• Connects natively to external engines which then become “citizens” for Cordys• Can be miniaturized itself to run on devices such as routers
• Collaborative Workspace:• The Cordys design time environment, Collaborative Workspace (CWS), is fully meta-data driven• The Collaborative Workspace can be easily extended and expanded with new design artifacts and modelers• External engines can even be integrated into CWS for design time.
Intelligence – What is Cordys’ view?
41Copyright © 2012 Cordys Software B.V. All rights reserved.
Cordys supports mobile through dedicated Mobile Form Designer in Cordys Process Factory
• Cordys Process Factory is the high productivity application development offering of Cordys
• Mobile forms can be rendered to 1000+ mobile devices using industry leading rendering engine
• Mobile forms can be fully interwoven with applications and business processes in Cordys platform
The Cordys UI framework supports HTML5, the latest HTML standard
• Cordys sees further adoption of HTML5 and HTML5 based frameworks as the way ahead for mobile support.
• Cordys will adopt native browsers to exploit native functions of the mobile, thus creating more of a native app experience
Mobile – What is Cordys’ view?
42Copyright © 2012 Cordys Software B.V. All rights reserved.
Cordys will launch real-time collaboration features as part of the Collaborative Workspace in 2012• Google docs-like real-time
collaboration on graphical designers will be supported including chat, change logging,
roll-back etc.
Cordys will implement similar collaboration features for runtime in 2013• Cordys will ensure integration
with main stream collaboration software such as Google+
Social – What is Cordys’ view
43Copyright © 2012 Cordys Software B.V. All rights reserved.
CUSTOMER CASE STUDIES
44Copyright © 2012 Cordys Software B.V. All rights reserved.
Key Challenges:• No end-to-end monitoring and control in
daily operations• Key information systems couldn't
communicate with each other, resulting in redundant data and separate, inconsistent islands of data
• Lack of overall transparency in operations and processes
• Problems with timeliness (Regulator’s scorecard)
Rendo is an energy grid operator in the Netherlands with a mission to deliver safe, reliable and efficient transport of gas and electricity.
Cordys Solution:• Implementation of Cordys BOP for 20
processes (administrational and automated) such as switch, move, billing) - live within just five months
• Robust integration with current IT infrastructure
Benefits:• Rendo is now the top-performing Grid
Operator on the regulator’s scorecard • Huge increase in customer satisfaction
related to core processes such as Switch, Move and Processing of Meter readings
• Exceeded compliance standards with 100% performance timeliness
• End-to-end visibility and control in daily operations
• Reduced hired staff with 24% (2009 vs 2007)
• Fully independent in-house process design and adjustments (within 1 year)
• ISO certification for Customer Care department in 2010
Customer Case Study: Rendo
45Copyright © 2012 Cordys Software B.V. All rights reserved.
Key Challenges:• Lowermargins due to increased competition
and growing customer demand for new services
• Heavy competition by cable companies and high costs to maintain current copper network
• New business strategy: Implementing an All-IP infrastructure providing the Triple Play bundle of service for their customers
• An aggressive 3 month timeline to go live
Customer Case Study: KPN
KPN is the leading telecommunications and ICT service provider in The Netherlands, offering wireline and wireless telephony, internet and TV to consumers, and end-to-end telecommunications and ICT services to business customers.
Cordys Solution:• Commercial Orchestration: Orchestration of
processes between order entry via Internet and back-end provisioning and billing systems
• Direct provisioning and billing of new voice-, internet- and multimedia services on new fiber network
• Integration with various systems to create a single customer view: Tibco (for network access), Oracle (for billing), Barcelona (middleware) & Siebel (for CRM)
• Other projects:• KPN Business Market – Commercial
Orchestration• KPN Wholesale – Wholesale Order Desk
application• KPN Mobile – Commercial Orchestration
Benefits:• Shorter time-to-market for new products• Single view of the customer and improved
management of customer services• Real-time monitoring the progress and
performance of the provisioning processes to increase visibility into order process
• Improved customer satisfaction via customer self-service model
• Reduction of resources• Easier to make changes to existing business
processes to adapt to changing business needs
46Copyright © 2012 Cordys Software B.V. All rights reserved.
Key Challenges:• Over 1800 active projects and hundreds of
business opportunities in each project• Complex Procurement process to contract
resources for projects executed by the bank• Currently, different procurement policies
guidelines and old IT Infrastructure
Customer Case Study: The World Bank Group
The World Bank Group is providing financial and technical assistance to developing countries around the world.
Cordys Solution:• Web-based Procurement Solution which
provides procurement policies, management and control of processes with full visibility, procurement transparency and operational reporting
• Handles advertisement of bidding opportunities for consulting services, RFP creation, proposal submission, scoring and evaluation, contract award
• Integrates multiple enterprise systems, including SAP
• Suitable for low-bandwidthaccess (rural areas in developing countries)
Benefits:• Re-use of past investments: Affordably
extended legacy applications (SAP), installed new capabilities and laid groundwork for future applications
• Increased flexibility: Service-based processes allow for constant changes of the application
• Increased process transparency• Fast time to value: 9 months from start /
requirements gathering to go-live - original scope + one set of enhancements
• Scalable platform (just by adding hardware) capable of managing high volumes
47Copyright © 2012 Cordys Software B.V. All rights reserved.
Key Challenges:• Delivery of spare parts within 24 hours, from
distribution centers in Frankfurt (Germany), Memphis (USA) and Singapore with 705,000 line items and 400,000 sales order per year
Customer Case Study: Siemens Healthcare
One of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids.
Cordys Solution:• Automation of key logistics processes with
strong integration to (SAP & IBM Rational) back-ends
• Spare parts execution: If the delivery of a spare part is not expected to be in time, this process is used to speed up delivery
• Enhanced productivity services: Aim to prevent a system failure before it occurs
• Change request management: Process to support creation, approval, release, execution and testing of change requests (IT & non-IT)
• This project has won the Process Solution Award 2010 for “innovative and exemplary Process Management project” in the area of Customer Service Management
Benefits:• 98% of all spare parts delivered within 24
hours!• Spare parts execution: Faster reaction
times; improved data quality; complex process management over several organizations; improved customer information on each escalation
• Enhanced productivity services: Increased efficiency (11 hand offs instead of 77 hand offs and 30 days delivery time instead of 60 days); Increased service sales; increased customer satisfaction; lower IT Costs
• Change request management: Increased transparency; reduced failures; shorter cycle times
48Copyright © 2012 Cordys Software B.V. All rights reserved.
Key Challenges:• The Indian insurance market is characterized
by diversity, with over 21 languages and a number of unique local cultures
• As a new player in the insurance and pensions market in India, the company needed to target and capture significant market share
• The primary objective was to launch operations across 14 independent systems at 25 locations on Day 1 - an industry first
Customer Case Study: AEGON Religare
AEGON Religare Life Insurance Company is a leading life insurance company in India. Aegon Religare is a three-way joint venture between the Netherlands-based AEGON, India's Religare and Bennett, Coleman & company.
Cordys Solution:• Sales Management System (manages and
tracks agent on-boarding and productivity)• Agency portal (provides a single window for
the delivery of services to agents)• Incidence Management System (automated
issue logging and tracking system)• Cash Collection System (e-receipting)• Claims Management System (supports
claims processing transactions)• Customer Portal (portal for policy related
information, payments and schedule required medical exams)
Benefits:• Faster time to market through the reusability,
flexibility and scalability of the Cordys platform• Reduction in headcount of the company's
head office Sales team for monitoring sales• 20 percent reduction in the number of calls
from agents to the call center• Larger number of issues being closed within
the agreed Service Level Agreements (SLAs), with at least 10 percent faster closure of cases to date
• Faster and more effective reconciliation and cash collection have led to reduced time to process payments with 2-3 person hours per day
49Copyright © 2012 Cordys Software B.V. All rights reserved.
Key Challenges:• Increased market pressure to deliver
services from the cloud• Customers asking for Fujitsu’s cloud
strategy• Fujitsu’s BPM offering requires investments
to meet current market standards
Customer Case Study: Fujitsu
Fujitsu is one of the world's leading information technology products and services companies. It provides computing and communications products, advanced microelectronics, a range of software products as well as professional services capabilities to deliver added value to customers.
Cordys Solution:Fujitsu delivers Cordys-based BPM and integration PaaS capabilities on top of its FGCP/S5 IaaS platform, across six cloud data centers across the globe. Cordys technologies included in the OEM agreement with Fujitsu are: • Cordys Business Operations Platform: a
Java-based, cloud-enabled platform product including integrated application server, ESB and business process management suite (BPMS) capabilities
• Cordys Process Factory: a high-productivity-oriented cloud-based platform to re-engineer business processes and create process-centric applications (called MashApps)
• Cordys Cloud Provisioning: Supports provisioning of new tenants, as well as metering and monitoring of cloud services and systems resources
Benefits:• Faster time to market: Fujitsu are
becoming the leading provider of IaaS and PaaS
• New cloud services in a single platform: Launch value-added services beyond the level of infrastructur
• Bridge the worlds of on-premise and cloud: Offer new on-premise, private, hybrid and public cloud offerings
• An extensive partner ecosystem: Bring to market a cloud platform for customers and ISVs
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CLOSED LOOP BUSINESS OPERATIONS IMPROVEMENT
Business
transformation
Continuous process improvement
Targeted - Business driven process solutions
• Start with targeted – business driven process solutions• Evolve to continual process improvement• Transform the business one step, process and project at a time
Business transformation driven by business needs
“Cordys BOP is suitable for
process projects ranging from
simple to the most
sophisticated.”
• Each process or project has its own benefits (ROI, lower costs, customer service etc)
• Every step is atomic and moves towards the goal of business transformation
• Start small, deliver benefit, reuse and harvest, move on to the next • Achievable business transformation whilst delivering
business value with every process
Stepping stones to business transformation
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Best-practice Implementation Methodology
Cordys Implementation Methodology: Cordys@Work
Design & Model an optimized to-be process, its sub processes, case activities and rules
Develop & Deploy services, integrations, transformations and user interactions
Qualify & Analyze the organization, select a process, determine goals and scope, analyze the as-is process and its gaps
Run & Monitor business processes by collecting process performance information for analysis and optimization
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Online Community for knowledge sharing and exchanging of ideas, documentation and best practices with 7000+ external members
Content:• Product Knowledge, Blogs & Forums• Product Documentation• Customer Support• Training Materials & E-Learning Content• Demos• Certification Application• Implementation Methodology• Marketing Materials
Cordys Community
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Focused on Cordys Professionals to leverage Cordys platform to the max
• Class-room training:• Regular / Boot camp• @Cordys / @Site• Standard / Custom
• Learning Support :• Learning paths• Community• Exam Training
• Certification:• BOP / CCP• Professional /Sr. Professional• Selling / Implementing• Packages
• Beyond Certification:• Workshops & Events
Cordys Academy & Certification
Certification paths
Solution / Product Architect
Business Process Modeling Suite (BPMS)
Composite Application Framework (CAF)
Service Oriented Architecture (SOA)
CCP Developer
FundamentalsPre-sales Consultant BOP Administrator CCP Administrator
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Partner Ecosystem
Consulting & System Integrators Resellers
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SUMMARY
58Copyright © 2012 Cordys Software B.V. All rights reserved.
Cordys helps you to drive best in class business operations
Cordys leverages your existing IT assets as well as cloud services through smart integration, process orchestration and development of new applications that directly contribute to business needs and goals
Cordys’ unique platform and approach allow you to achieve fast time to value with process projects ranging from simple to the most sophisticated
Complexity is what we master. Simplicity is what we offer.
How Cordys helps you
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What if…
…you could achieve agile IT and best in class business operations?
Thank You Follow us on:
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