corning cable systems ataglance · 2010. 12. 6. · product capabilities corning cable systems...

CorningCable Systems

At aGlance

Light is innovation.

It creates growth.

It awakens opportunity.

It conveys images, ideas and words.

It connects you to the world.

We are the protectors, connectors,

deliverers and shapers of light.

We are Corning Cable Systems.

Whether you need to build a network across the Andes orlight up a college campus, you can rely on our processes,products and services to get the job done smoothly andquickly.Whatever your needs, Corning Cable Systems will

provide you with the support to take control of yourevolving network.

© 2008 Corning Cable Systems2 CCS At a Glance

History ofCorningInnovation

5

A Leader Fromthe Beginning

4

Corning CableSystemsInnovations

6

ProductCapabilities

7

ProductQuality

8

Quality InAction

10CustomerQuotes

12

GlobalLocations

15Commitment tothe Environment

13

Table of Contents

© 2008 Corning Cable Systems 3CCS At a Glance

A Leader From the Beginning

In February 2000, Corning purchased Siecor.

The company was reborn as Corning Cable

Systems – marrying Corning’s innovative fiber

optic technology with the expertise of Siecor

Operations, Siemens Communications Cables,

Corning Cables and Siemens RXS businesses to

form the world’s leading telecommunications

manufacturer.

Corning Cable Systems manufactures fiber optic

and shielded copper communications systems

solutions for voice, data and video network

applications worldwide. The company provides

customers a complete offering of tip-to-tip

products and services needed to build the

passive network infrastructures to carry a

signal from the point it is generated to the point

it is received around the world. We draw on

Corning’s tradition of innovation to give you

the control you need in the changing optical

networking environment.

Corning Cable Systems, formerlyknown as Siecor, dates back to1977 when an equity venture wasestablished by Corning Incorporated(NYSE: GLW) and Siemens.


History of Corning Innovation

1879

Produced bulb-shapedglass encasement forThomas Edison’s newincandescent lamp

1915

Created an improved glass formula under the Pyrex®

brand. Pyrex becomes synonymous with a line ofhighly durable cookware and laboratory glassproducts still available today

1912

Developed a heat-resistant, low-expansionglass able to withstandsudden jolts of heat andcold for the railroadsignals

1934

Developed silicones –an engineeredmaterialthat is a cross betweenglassandplastic.Labexperimentations ledto a nearly pure silicacompoundwhichwaslater used by Corning toproduce spacecraftwindows, optical lenses,optical fiber andtelescopemirrors

1952

Developed a newglass-ceramic,CorningWare

1970

Developed the firstoptical fiber capableof maintaining thestrength of laser lightsignals over significantdistance

1980s

Corning’s “fusion”makesglass that aids the LCDindustry in making large,high-quality flat paneldisplays possible forvarious new applications

1997

Created the glass forthe Subaru Telescopemirror, one of thelargest pieces of glassever made

1961

TheMercury spacecraftmakes the first successfulAmerican-manned flightequipped with heat-resistant windowsmanufactured by Corning

1947

Revolutionized thetelevision industry byinventing a process tomass produce TVpicture tubes

2007

With the introductionof nanoStructures™

technology, Corning isthe industry leader inoptical macrobendperformance


We have been grantedmore than 1,100 patentsworldwide,withmorethan 500 in the UnitedStates, for our techno-logical innovations.

Corning Cable Systems InnovationsFirst to introduce,manufacture and installsingle-mode fiber opticcable. Developed theloose tube cable design,which has become anindustry standard

Pioneered the tight-buffered cable designand was the first tomanufacture highfiber-countUL-approved tight-buffered cables

First to deliver cablewith more than 216working fibers

Pioneered thedevelopment ofprestubbed opticalhardware for systeminterconnection

First non-Japanesefiber optic cablemanufacturer to sellcommercially inJapan

Produced theindustry's first fiberoptic networkcabling design guidefor premisescommunicationssystems

Developed theindustry's firstcommercial single-mode OTDR

Developed first truefield-installableconnector

Pioneer in thedevelopment ofnetwork interfacedevices

First to offer outsideplant productsdesigned specificallyfor the FTTx market

Introduced theClearCurve™ productsuite revolutionizinginstallations inmultidwelling units


Product Capabilities

Corning Cable Systems offers the broadest range of end-to-end fiber optic and copper prod-uct solutions for customers' telecommunications networks worldwide. Our customer-focusedsolutions include cables, connectors, and related hardware, and network services that includenetwork design, project management, installation and maintenance, equipment rental andtraining programs. Our commitment to total quality and superior customer satisfaction dis-tinguish us as a leader in the global telecommunications industry.

Corning Cable Systems offers these products andservices in support of three major markets:

Carrier NetworksCorning Cable Systems Evolant® Solutions is a comprehensive offering of innovative tip-to-tip products and services. Providing the most advanced suite of optical fiber technologies,photonic components and optical networking devices available, Evolant Solutions sets thestandard for FTTx, CATV and wireless networks. The latest addition, ClearCurve™ solu-tions, incorporated revolutionary nanoStructures™ technology to offer a bend-insensitivesolution for MDU applications. Backed by award winning customer service, engineeringservices and technical support, Evolant Solutions enables cost-effective deployments of fast,easy and reliable access networks.

Enterprise NetworksCorning Cable Systems LANscape® Solutions is a complete offering of optical fiber andshielded copper products and services optimized to enable easy, cost-effective upgrades,supporting the growing bandwidth requirements of local area networks and data centers.LANscape Solutions is designed for building-to-building, floor-to-floor, single floor orfiber-to-the-desk cable applications in business, manufacturing, hospital, university, financial,security, industrial and federal environments.

Original Equipment Manufacturer (OEM) NetworksCorning Cable Systems offers a special array of processes, products and services to addressthe unique requirements of our Original Equipment Manufacturer (OEM) customers. Weemploy integrated CAD and flexible manufacturing processes to deliver innovative, turnkeysolutions in collaborative partnerships with our OEM customers.


Corning Cable Systems is dedicated to providing Total Quality productsand services to customers before, during and after the sale. The long-term commitment to quality begins with executive endorsement and con-tinues throughout the organization. Corning Cable Systems has receivednumerous quality supplier awards from customers and was the recipientof the 1993 Award of Excellence from the International CustomerService Association (ICSA).

It is the policy of Corning Incorporated to achieve Total Quality throughPerformance Excellence. Performance Excellence is Quality in Action -Values, Execution and Improvement. This means each of us, individuallyand in teams, will understand, anticipate and surpass the expectations ofcustomers and markets without error, on time, every time.

Product Quality

Meet theRequirementsEstablish and measurethe customer’s Criticalto Quality (CTQ)characteristics

Strive forError-FreeWorkEstablish and measureperformance standardsbased on Six Sigma:99.9997 percent or 3.4defects per million

Design inQuality

Build quality intoproducts and processesat the start, or manageby prevention

Measure andImprovePerformancePrioritize correctiveaction,measure progressand improve perform-ance based on the cost ofquality. IntegratedQualityManagementSystems ensure thatproduct and service qual-ity aremore than compli-ant with the latest cus-tomer-recognized stan-dards. Exceptional per-

formances of products inservice over an extendedperiod of time haveproven that CorningCable SystemsQualityManagement Systemsare consistently effective.


QualityPrinciples

Corning Cable Systems Awards

2007• Time Magazine named ClearCurve™ product

suite one of “The Best Inventions of the Year”• Received Graybar Exhibitor Excellence Award

for Best of Show at the 2007 GraybarCommData Training Conference

• Awarded Broadband Properties “Best Innovationfor the MDUMarket” for ClearCurve solutions

2006• Recognized by AT&T as an “Outstanding

Supplier” for product and service performance• Recognized as the Accu-Tech Golden Glove

Most Valuable Partner for overall supplierexcellence

2005• OptiTap® Connector receives IEC’s InfoVision

Award at the Broadband World Forum Europe• Plug & Play™Universal System receives

Technology Award from Fiber Optic Technology• Recognized as the Accu-Tech Golden Glove

Most Valuable Partner

2004• Presented with the “Project of the Year Award”

by Anixter, Russell Office in Canberra, Australia• “Optical Cabling in the Data Center” receives

Communication’s News’ Editor’s Choice Award• Recognized as the Accu-Tech Most Valuable

Partner

2003• Won the Communications Technology’s

Readers’ Choice Award for Platinum™

Performance System• Won Lightwave’s NFOEC Attendees’ Choice

Award for NAP Closure• Platinum Performance System nominated for

Fiber Optic Product News’ Technology Award• Recognized as the Accu-Tech Most Valuable

Partner

2002• Recognized by SBC as an Outstanding Supplier

2001• Recognized as the Accu-Tech Most Valuable

Partner• Awarded North Carolina Governor’s New

Product Award for UniCam® QuickPressMT-RJ Connector

2000• Received the SBC Quality Partner Gold Award

(Equipment Operations)• Received the TELUSQuality Award of Excellence• Recognized as the Accu-Tech Most Valuable

Partner


The assurance of quality in all our productsand services is the responsibility of everyonewho works here. All employees have theright and obligation to stop and correct ourbusiness and production process if they feelthe product or process is not up to qualitystandards.

Kevin Calhoun - Director, Global Quality

Quality In Action

QualityManagement SystemCorning Cable Systems is certified compliant with thefollowing quality standards bodies:

Registrations to ISO-9001Most prevalent global quality management standard

Registrations to TL-9000A telecommunications industry-specific quality manage-ment standard that begins with all of ISO 9001 as basicrequirements and incorporates additional requirementsfor Customer Satisfaction, Product Design and Life CycleManagement and Performance Metrics.

Registrations to ISO 14001Most common environmental management standard(EMS). Our internal EMS standard is built on it.

Worldwide RegistrationsRegistrar Compliant with current ISO/TL StandardsAmerica Cable OperationUSA Hickory PlantLRQA ISO 9001:2000/TL 9000 H R4.0/ R3.5ISO14001:2004

USAWinston-Salem PlantLRQA ISO 9001:2000/TL 9000 H R4.0/ R3.5Internal EMS

America Hardware & Equipment OperationsUSA Hickory PlantLRQA ISO 9001:2000/TL 9000 H R4.0/ R3Internal EMS

USA Keller PlantLRQA ISO 9001:2000/TL 9000 H R4.0/ R3.5Internal EMS

Mexico, Reynosa PlantLRQA ISO 9001:2000/TL 9000 H R4.0/ R3.5ISO 14001: 1996

Dominican Republic, Santo Domingo PlantLRQA ISO 9001:2000/TL 9000 H R4.0Internal EMS

International OperationsAustralia, ClaytonSAI Global ISO 9001:2000/ISO 14001: 2004China, ShanghaiLRQA ISO 9001:2000/ISO 14001: 2005China, BeijingLRQA ISO 9001:2000/TL 9000 H R3.0/ R3.5ISO 14001: 2004Japan, ACSLRQA ISO 9001:2000/ISO 14001: 1996: NQASCCS BerlinDQS ISO 9001:2000/ISO 14001: 2004CCS Poland, Lodz PlantDQS ISO 9001:2000/ISO 14001: 2004CCS Poland, Strykow PlantDQS ISO 9001:2000/ISO 14001: 2004CCS Turkey, Gebze PlantDQS ISO 9001:2000/ISO 14001: 2004Germany, Hagen PlantDQS ISO 9001:2000/ISO 14001: 2004Germany, MunichDQS ISO 9001:2000/ISO 14001: 2004Germany, Neustadt PlantDQS ISO 9001:2000/ISO 14001: 2004

In addition, Corning Cable Systems is a foundingmember ofQuality Excellence for Suppliers ofTelecommunications (QuEST) and has contributedto the forum’s mission and values.

QuEST Forum helps its member organizationspursue global telecommunications quality andperformance excellence through the implementationof a common quality standard; the collaborativeactivities of its global work groups; an emphasis onindustry best practices; and the delivery of aleading-edge measurement system.


At Corning Cable Systems, our focuson providing the industry’s highestservice levels is not just in operatingphilosophy – it is the cornerstone ofour strategic vision.

Customer SupportTraining ServicesCorning Cable Systems has developed a comprehensive,integrated training program to meet the needs of design-ers, installers and users of fiber optic products. Courses arestructured for each application's unique needs: cable televi-sion, access (FTTx), local and wide area networks, datacenters, wireless networks, intelligent transportation sys-tems (ITS) and power utilities.

Our installation instructors share their real-world knowl-edge of products and techniques gained through extensiveexperience working in the field. Our design instructors arethe same engineers who assist customers with their systemdesigns every day.

Field Engineering ServicesCorning Cable Systems Field Engineering Services offers ourcustomers on-site assistance ranging from proposal designthrough turnkey services and project completion, at any phaseof a project. These services include network design and sitesurvey; on-site technical assistance; splicing, termination andtesting services; troubleshooting and emergency restoration.

Technical Hotline AssistanceThe Engineering Services Technical Assistance Programoffers our customers immediate phone and fax support.Corning Cable Systems staffs a number of highly trainedEngineers and Technicians to provide technical informa-tion on Corning Cable Systems optical product specifica-tions, applications, use and performance.

One Call Gets All™At Corning Cable Systems, we have built our business on aculture of customer collaboration, listening to their needs,staying abreast of market trends and responding with inno-vative products and unparalleled customer service. Ourcustomers have come to trust Corning Cable SystemsCustomer Service Representatives (CSRs) to address theirevery need, often during a single phone call. Highlydedicated and expertly trained on all of our products andservices, Corning Cable Systems CSRs form the backboneof support in a company committed to customersatisfaction.

Corning Cable Systems is proud to have been acknowl-edged time and again for our award-winning service andsupport. We have received more than 100 customer orindustry awards in the last 15 years alone, and are regis-tered to the TL9000 quality management standard. Weare most proud of the many “Most Valued Partner” and“Superior Quality” awards we have received from ourcustomers, including AT&T, Graybar, GTE, SBC,Accu-Tech, TELUS and BC Telephone.


Corning’s optical media has long been a funda-mental part of the campus and building infra-structure of Limited Brands. Therefore, whenconstructing our new data centers, Corning’ssupport and knowledge was paramount indesigning the right structured SAN solutions.Eric Whitney, Senior Network Engineer, Limited Brands

“By working with an industry leader like CorningCable Systems for the passive optical networkinfrastructure,we knew that wewere providingthe City of Kutztownwith a very reliable solution– backed bymore than 150 years of quality andthe reputation of the Corning brand,” said JamesSalter, Chief Executive Officer for AtlanticEngineering Group.Kutztown Fiber-To-The Home Deployment

“At its office in Berlin, the German FederalMinistry for Health (BGM) has a modern multi-service network and can face the demands of allactivities today and into the future,” saidWerner Pries, IT-Manager for the BGM.“Thepassive network from Corning is highly efficient,scalable and extremely reliable.”The German Federal Ministry for Health

“I cannot overstate the increase in efficiency ofinstallation and quality of service for our partnersdue to the development of the ClearCurve prod-ucts,” said Glen Lang, founder of ConnexionTechnologies.“This is a breakthrough product thatwill dramatically impact the economics of theFTTH industry.”Connexion Technologies

“We relied on the networking specialist Corning forour data centre’s fibre optic and copper network,”saidWolfgang Frohlich, sitemanager responsiblefor Ernst &Young’s LAN and data centre inEschborn near Frankfurt.“In spite of a tight time-table,we successfully carried out the consolidationand setting up the entire network of our newdatacentre. Even in the planning stage,Corning’s know-how and dedication impressed us.”Ernst & Young

Fiberwill allowTheAmericanMuseumofNaturalHistory to takeon“Blue Sky”projects that previouslyhadnot beenpossible.WilliamBarnett,PhD.,Director,Network Systemsand Interdepartmental Labora-tories forAMNH,notes that thenew fiber plant“opensup theopportunity todoprojects thatweneverwouldhavehad the infrastructure to supportbefore.”The American Museum of Natural HistoryFiber Cabling Solutions

“This is the year that Verizon moves into highgear in deploying FiOS TV and FiOS Internet toapartment buildings, condos and similarmultiple dwelling units,” said Claire Beth Nogay,Senior Vice President and Chief Network Officerfor Verizon Telecom.“Corning’s bendable opticalfiber cable is particularly valuable in the tightspaces typical of these sorts of buildings.ClearCurve rugged drop cable is an initialproduct in what promises to be a family ofspecialized bendable fiber products we expectto use across our network going forward.”Verizon

Customer Quotes and Comments


Commitment to the Environment

Environmental,health & safetyCorning’s Values are thefoundation of our corporatestrategy, and of everyaspect of our business life.We are committed toAlways Live Our Valuesbecause we believe thathowwe do things is asimportant as what we do.An important element ofliving our values is protect-ing the health and safety ofall Corning associates, aswell as the environment ofall the communities inwhich we operate.

Protecting safety andhealth, and the environ-ment, are also central ele-ments of operating excel-lence.We want, and willaccept, nothing less thanworld class performance inthese areas.

As in all areas of operatingexcellence,we are commit-ted to continuous improve-ment. In recent years, forexample,we developed andimplemented enhancedcontractor selection andoversight processes; a com-prehensive review of theSafety ManagementSystemwith specificemphasis on the contrac-tor/construction safety sec-tions; and deployment oftraining modules for our

employeeswho are engagedin contractormanagement.

Similarly, our environmen-tal programwas strength-ened by the implementa-tion of a formal environ-mental managementsystem. For Corning, theenvironmental manage-ment system provides asolid structure for meetingenvironmental challenges.It is a tool that ensures reg-ulatory compliance,improves environmentalperformance and increasesproductivity and competi-tive advantage.

Corning employees,man-agers, contractors andcustomers are workingtogether around the worldto ensure that wemaintainour high standards in theareas of the environment,safety and health— there-by ensuring a more success-ful work environment foreveryone. Each of us has apersonal stake in the safetyand well-being of thosearound us and in the envi-ronment in which we oper-ate.We will continue tomaintain and elevate ourstandards and ensure thatCorning is a company withwhich everyone is proud tobe associated.


Commitment to the Environment

Initiativesand ProgramsEnvironmental ManagementSystemCompliance to local and regionalenvironmental regulation

Environmental ProductComplianceRoHS,WEEE, REAChCorning Cable Systems is committed to theenvironment and to compliance with environ-mental standards.We have established process-es affecting the whole supply chain, to identifyand to replace hazardous contents in our prod-ucts wherever feasible, even though many ofour products may not fall under the scope ofthe directive. On customer request, we certifycompliance specifically to product.

Energy ManagementGEM Global Energy Management

Emissions ManagementGHG Green House Gas Management

Waste Reduction Programs

LEEDGreen Building Code


Corning Inc., NYUSA

Berlin, Germany Singapore

Hickory, NCUSA

Corning Cable Systems Global Locations

Lublin, Poland

Hagen, GermanyNeustadt, GermanyMunich, Germany

Madrid,Spain

Berlin,Germany

Gebze, Turkey

Tokyo, Japan

Hickory, NC,United States

Winson-Salem, NC,United States Winston-Salem, NC,United States

Santo Domingo,Dominican Republic

Keller, TX,United States

Reynosa,Mexico

São Paulo, Brazil

Singapore,Singapore

Clayton,Australia

Shanghai, China

Turin,Italy

Strykow, Poland

HCFChengdu,China

Beijing,China

Hitachi City,Japan

Glendale, AZ,United States

Vordingborg,Denmark

OAP

Dubai, UAE

Moscow,Russia

Samara,Russia

Lakeside,Wales

US Conec ■

Mexico City,Mexico ▲

Barcelona,Spain

Commercial Centers • BoldEquity Companies • RedCommercial Center and Equity Company • Blue■ Equity Company Manufacturing Location▲ Business Location


Europe, the MiddleEast and AfricaCorning Cable Systems GmbH& Co. KGLeipziger Strasse 12110117 Berlin, GermanyTEL 00 800 2676 [email protected]

ChinaCorning Cable Systems (Shanghai) Co., Ltd.3F, Li Min BuildingNo. 111 Gui Qing RoadCao He Jin High-Tech Development ZoneShanghai 200233,ChinaTEL +86 21 54504888FAX +86 21 5427 7898 (Commercial Team)

FAX +86 21 5427 0083 (R&D,HR, FA)

SouthernAsia PacificCorning Cable Systems Singapore1 Kim Seng PromenadeGreatWorld City#09-11/12West TowerSingapore 237994TEL +65 6822 6801FAX +65 6822 6807

JapanAdvanced Cable Systems CorporationDaVinci Shiba Park Building, 4F,Building A2-4-1 Shiba-koen,Minato-kuTokyo 105-0011 JapanTEL +81 3 3438 2510FAX +81 3 3438 2783

AustraliaCorning Cable Systems Pty. Ltd.74-84Main RoadClayton,Victoria 3168AustraliaTEL +61 3 9538 2300FAX +61 3 9538 2316

United StatesCorning Cable Systems LLC

PO Box 489

Hickory, NC 28603-0489 USA

TEL 1.800.743.2675

FAX 1.828.901.5973

International +1.828.901.5000

www.corning.com/cablesystems

Latin AmericaCorning Cable Systems, S.A. DE C.V.

Homero 205 - 102

Col. Chapultepec Morales

11570 Mexico, D.F.

TEL (52) 55 52508021

Corning Cable Systems reserves the right to improve, enhance andmodify the features and specifications of Corning Cable Systems’products without prior notification. Evolant and LANscape are regis-tered trademarks of Corning Cable Systems Brands, Inc. ClearCurveand nanoStructures are trademarks of Corning Incorporated. Allother trademarks are the properties of their respective owners.Corning Cable Systems is ISO 9001 certified.

© 2007, 2008 Corning Cable Systems.All rights reserved. Published in the USA.COM-108 / April 2008

corning cable systems ataglance · 2010. 12. 6. · product capabilities corning cable systems...

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