cordia staff presentation - 30 march 2011
DESCRIPTION
David Melvin, Operations Director, narrates an update to staff of the issues and challenges for Cordia over the financial year 2011/12TRANSCRIPT
Staff Presentation
30 March 2011
www.cordia.co.uk
Contents
• This year’s budget performance• Next year’s budget pressures• Terms and conditions for Cordia
employees• Attendance management• Blair Court refurbishment• Staff survey results• Cordia Pathway• Additional business• Staff focus group
www.cordia.co.uk
This Year’s Budget Performance
CORDIA (SERVICES) LLP OutturnAnn
Budget Variance
£000 £000 £000
INCOME 145,360 146,805 -1,446
EXPENDITURE
Payroll 83% 111,293 111,976 683
Property Costs 2% 2,490 2,205 -285
Supplies and Services 12% 19,386 21,910 2,524
Transport 3% 4,442 2,988 -1,453
Royalties 1% 908 912 4
Central Charges/Fin Charges 3% 4,123 4,123 0
Total Expenditure 142,642 144,114 1,473
Profit / Loss before Exceptional Items 2,718 2,691 27
Restructuring Costs 2,650 0 -2,650
Profit for Distribution 68 2,691 -2,623
www.cordia.co.uk
Summary Position –Cordia (Services) LLP
Actual Budget Variance
£000 £000 £000
Services Total 2,718 2,691 27
Catering 1,291 372 919
Encore -391 -53 -338
Cleaning 228 122 106
Janitorial 409 150 259
SXP 569 242 327
Homecare -2 1,552 -1,554
EquipU 340 120 220
Children and Families 199 0 199
TASS 0 0 0
Other Care Services 4 14 -10
Alarm Service 52 98 -46
Care Catering and Cleaning 19 74 -55
Hostels Cleaning 0 0 0
www.cordia.co.uk
Next Year’s Budget and Pressures
Budget 2011/12
Projected Profit – March 2012 £2,631,000
Terms and conditions £1,000,000
Budgeted Contributions from new business – stairlifts / Encore £220,000
Loss of Contribution from closures / fruit - GCC - £250,000
Adjusted Profit for 2011/12 £3,601,000
Pressure Areas
Home Care underspend / staffing £2,000,000
Food Cost inflation £660,000
Cost of Additional Public Holiday £76,000
Pension Costs £315,000
NI reduction -£450,000
Salary Increments £314,000
£2,915,000
www.cordia.co.uk
Weekly Hours Charged –
Week 4 of Each Period
www.cordia.co.uk
Terms and Conditions for Cordia Employees
• 2011/2012 – Reduction of £1M (brought forward from 2012/2013)
• 2012/2013 – Reduction of £3M• Already under consideration
– Remove premium rated overtime– Convert 4 public holidays to annual leave– Public holidays paid at pay + plain time– No annual increase in pay
• To be reviewed– Holiday entitlement /annual and public– Sickness benefit– Non-standard working pattern payment– Working context and demand payment– Standard working hours/week– Payment rate for working additional hours
www.cordia.co.uk
Cordia Quarterly Absence
www.cordia.co.uk
Quarterly Attendance Management Activity
www.cordia.co.uk
Blair Court Refurbishment
• 10 year lease for Blair Court 2011 – 2021• Does not include the business centre• Includes a refurbishment of Blair Court
– Move business centre upstairs– Refurbish toilets (male and female)– Replace existing heating system– Renew carpets in a number of areas– Refurbish the catering area
www.cordia.co.uk
Staff Survey Results
• November 2010 – January 2011
• All staff
• 8.2% return
• Available on Extranet
• HOS given own section
• Discussed at different forums
www.cordia.co.uk
Staff Survey Results
www.cordia.co.uk
Staff Survey Results
www.cordia.co.uk
Staff Survey Results
www.cordia.co.uk
www.cordia.co.uk
www.cordia.co.uk
Additional Business
Area of Business Turnover
Stairlift Contract - EquipU £400K
Glasgow Translation and Interpretation Service £2.3M - £1.0M
G4S Blackberry Development £40K - £200K
Riverside Museum £500K
Botanic Gardens £300K
Training External Clients £400K
www.cordia.co.uk
Staff Focus Group
• Cordia Way project• Re-launch with 25 staff• Every 6 weeks• Include
– Bright Ideas– Cordia View– Board minutes
• Update on key issues• Minutes on Extranet• Representatives’ feedback to staff
members
Questions