COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.

Ed 09 – October 2012

Alcatel-Lucent OpenTouch Suite for SMB, Q4 2012 - OmniPCX Office RCE 9.0

RCE 9.0 Value Proposition

RCE 9.0 Highlights

RCE 9.0 Content

General Availability

Next steps

• Moving forward with IP/SIP transformation

SIP Trunking evolutions: Cope with Carriers network demands Support of IP DECT: Enable Full IP centric deployments Extended SIP phones range: Introduction of 8002 / 8012 phones

• Enriching Customer Experience My IC Phone: Strengthen ‘White collar’ positioning My IC Social Networks: Outlook enabler for Social networks My IC Web for Office: Support of Call control Groupware facilities: Manager-Assistant & Team supervision Automatic Call Distribution: Smart call routing capabilities

OXO RCE 9.0 Value proposition and Marketing messages

What’s new in RCE 9.0

(*) Commercial availability for 8002/12 sets will be in 1Q13

MY IC Phone family

• Desktop 8082 My IC Phone: R260- Support of Video point to point- Manager Assistant function

• Extended range:- 8002 / 8012 phones *

Mobility

• Support of IP DECT Access Point (4080 IP DECT AP)

• Call control on My IC Web for Office

Social Networking

• My IC Social Networks

What’s new in RCE 9.0 (cont.)

New Core Business features • Manager Assistant configurations• Groupware facilities (Supervision)• Automatic Call Distribution: Smart Call routing capabilities• Serviceability: OXO as an NTP client

Continous SIP Trunking evolutions

• Cope with Carriers demands- Early media control- Usage of G711 codec for Music on Hold- Fax over IP: Support of CNG tone- User identity registration

• RCE 9.0 Detailed Content

My IC Phone R260 enhancements

Extended range of SIP phones

Groupware & Manager Assistant facilities

My IC Social Networks & Web for Office

Smart Call Routing

Support of IP DECT infrastructure

SIP Trunking evolutions

• New features:

– Video Telephony

- P2P with USB camera– Manager Assistant configuration (R9.0)

– Support of shortcut buttons

– User interface & Ergonomic improvements

– Serviceability

- Quicker start up on SW upgrade

8082 My IC PhoneR260 Major enhancements

Video support requires My IC Phone-2 Using the Logitech HD Pro BC920 USB camera

Receives H264 SD streams (max 720x576)

Between two My IC phones max resolution is 640x360

Support of peer to peer video call

Between My IC Phones-2 or with any generic SIP phone video enabled

- Local and external calls (SIP trunk)

Between My IC Phone-2 and a SIP video door phone

Video call Controlled by feature right (disabled by default) Requires to enable RTP direct and Codec pass-through settings

Video callPrinciples

Features

P2P Video communication

Video call escalation

Video mute (Click on PiP)

Video hold

Video transfer Audio only

Incoming Video call on locked

phone

Audio only

Incoming call behaviour Audio/Video

Outgoing call behaviour Audio only

Doorcam integration

SDP Symmetric negotiation

Windowed-mode MMI (2/3)

Full screen mode

Picture in Picture (PiP)

Video callMy IC Phone video telephony key features

Video escalation by tapping photo

Video negotiation ongoing

Video started in 2/3 mode with PiP

Video callDoor Phone Use case

All door phones must have the same door phone name (by default ‘Doorcam’)

My IC Phone identifies an incoming door phone call using the single door phone name

Open the door latch by pressing the Softkey ‘Opendoor’ in the bottom banner

Linkcom Slim IP Video Door Phone

RTPVideo

Audio

SIP SIP

• RCE 9.0 Detailed Content

My IC Phone R260 enhancements

Extended range of SIP phones

Groupware & Manager Assistant facilities

My IC Social Networks & Web for Office

Smart Call Routing

Support of IP DECT infrastructure

SIP Trunking evolutions

Datasheet VLEVLE+

Display 1 line B&W, no backlight

20 characters

Keys

Keys: 4 audio, 1 appli (VM), home

Audio Narrow, hands free 3,5mm jack headset

LAN Characteristic PoE class 1 Gigabit PC port

Foot

1 position foot (50°) Wall mountable

Plug & Phone8002 / 8012 phonesProduct description

• Audio keys:• Mute, -, +, Hands free

• Navigator:• OK, Up & Down

{ Cancel }

{ Home }

{ Voice message }

• Led:• Blue colour upon incoming call

{ Comfort handset }

8002 / 8012 phonesFeature set

SIP telephony (Key features) Make call: block dialling, collective speed dial, local directory

Dial by name - UDA

Terminal call log (Incoming, Outgoing, Missed - history of at most the 25 last calls of each type)

CLIP - CNIP

CLIR: on user request (on call basis) or by system setting (all calls)

COLP – CONP

COLR -CONR

Call reject

Call deflect

Hold/Retrieve, Enquiry, Broker call

Automatic answer, interphony (via user setting)

Transfer in conversation, ringing, waiting

Three party conference (local on terminal)

Call pickup

Call forward (activated by feature code at the call server level)

DTMF transparency (RFC 2833)

Voice mail box (MWI)

Management of up to 2 simultaneous calls (1 in conversation, 1 on hold)

Can be a member of hunting, pickup, broadcast, ACD and multi-set groups

Can benefit from My IC Office Web companion*

Can be monitored by CTI/CSTA and PIMphony applications

Terminal SW binary download, upgrade by OXO (Http)

Configuration files automatically downloaded at initial setup (Https)

Support of up to 19 languages

(*) Features in conversation are not available yet

Plug & Phone

• RCE 9.0 Detailed Content

My IC Phone R260 enhancements

Extended range of SIP phones

Groupware & Manager Assistant facilities

My IC Social Networks & Web for Office

Smart Call Routing

Support of IP DECT infrastructure

SIP Trunking evolutions

• Benefits

– Allows a user to pick up colleagues calls by monitoring them– Single and multiple users call monitoring & notification are provided

• Applicability

User ExperienceGroupware facilities

4068-38-28

4039-29

Supervisor devices

4068-3x-2x

SIP

Supervised devices (any type)

8082, 80xx

My IC Mobiles, DECT ……

• How does it work ?

• Creation of a Groupware Supervision toggle key (UPK*) on the supervisor device– OFF: Feature disabled– ON: Supervisor monitors the calls of the user (s) associated to the GS key

- By default all direct, individual local and public calls including Agent calls can be monitored- Audio notification via a tone: in Idle state two beeps played during the whole call notification otherwise one beep- Visual notification

- GS key is blinking- A temporary (5s) pop up window displays calling & called parties identity- Multiple monitored calls are queued and presented in sequence

- During notification, pressing the GS key opens an applet which enables to answer the chosen monitored call (s)

User ExperienceGroupware facilities

(*) UPK stands for User Programmable Key GS key is blinking

Pressing GS keySelect the queued call you wish to answer using the navigator right & left

• Benefits

– Dedicated communication services serving the Manager - Assistant relationship– Configurations bundling one Manager and one Assistant are supported

• Applicability

User ExperienceManager Assistant facilities

4068-38-28

4039-29

Manager

8082

Assistant

4068-38-28

4039-29

• How does it work ?

– M/A relationship relies fully on the OmniPCX Office existing facilities– It is enriched with the M/A Supervision function allowing to monitor Managers calls– One Manager - One Assistant configurations are provided

User ExperienceManager Assistant facilities

Use case 1:Manager Assistant

8082 4068-3x-2x

M/A call key

Direct call key with BLFManagers call screening keyManagers call monitoring key

Manager Assistant application (Preview mode) allows to change the delegation mode (Mode button):

•Off, default mode, manager receives his calls

•Manager gets his calls, assistant monitors them

•Manager is fully screened, only assistant gets calls

• How does it work ?

– M/A relationship relies fully on the OmniPCX Office existing facilities– It is enriched with the M/A Supervision function allowing to monitor Managers calls– One Manager - One Assistant configurations are provided

User ExperienceManager Assistant facilities

Use case 2:Manager Assistant

4068-3x-2x4068-3x-2x

M/A call key M/A call key

• RCE 9.0 Detailed Content

My IC Phone R260 enhancements

Extended range of SIP phones

Groupware & Manager Assistant facilities

My IC Social Networks & Web for Office

Smart Call Routing

Support of IP DECT infrastructure

SIP Trunking evolutions

Integration with Microsoft (Outlook, Exchange, Active Directory)

Federation of user directories (Corporate, PBX, Local, Hosted..)

Interaction with existing Social networks (MSN, Yahoo, Skype, Facebook ..)

Federation of Presence information (Social networks, Calendars, PBX..)

Federate services into one single user experience (email, IM, Voice, Video, SMS, Fax..)

Enrich the user’s most popular tool - Outlook - with communication services

Outlook as the unique UC interface for your global communication needs

My IC Social NetworksCustomer / Market expectations we need to address

My IC Social Networks

My IC Social Networks fits perfectly in OTS* for SMB portfolio complementing it with a fully

integrated Outlook plug-in

My IC Social Networks targets Outlook users interacting with social networks

My IC Social Networks is sold via the SMB catalogue (GCC)

- SW licence per 1 user

My IC Social Networks look & feel complies with ‘My IC’ visual identity

My IC Social Networks relies on OXO native TAPI 2.0 interface ** (No separate server)

My IC Social NetworksPositioning

(*) OTS stands for OpenTouch Suite … for SMB

(**) Max Up to 25 users, beyond TAPI 2.1 Server is required

OmniPCX Office RCE 9.0 onwards

8082 My IC Phone

Outlook User

Company LAN

My IC Social NetworksTopology

+ Any other type of phone can be associated as well*

Remote connection is supported as well using a VPN

(*) There might be restrictions with SIP phones, refer detailed feature list

My IC Social NetworksUser interface

‘My IC’ Visual identity (name, icons)

My IC Social NetworksMain panel: Prime contacts list

Add contact by selecting the source directory (Corporate, OXO, Outlook, Social networks)

Contact search in prime contacts list

Prime contacts list - Always on Missing calls list (Click to call)

Federated Presence of prime contacts, both internal or external

My current Presence statusDial box

Help

Current call window

Prime and Normal contacts

The contacts you most frequently communicate with can be assigned as your Prime contacts which appear at the top of the My IC Social Networks window sorted in alphabetical order with a white background, so for most of your calls you do not have to search. Your other contacts are also listed in alphabetical order with a darker background. Easily search for any contact by typing in the search filed. It will dynamically begin filtering and display the relevant contacts

My IC Social NetworksFeatures overview (2)

Context menu – Right Click to see all the communication methods available

Right Click on a contact and all the communication methods will be displayed. This will allow the user to select the appropriate form of communication such as Click to Pounce, Click to dial, Click to Email, Click to SMS, Click to IM via Skype, MSN or Yahoo or Click to schedule a call which will appear in your Outlook Calendar

My IC Social NetworksFeatures overview (3)

OmniPCX

Federated Telephony presence via OmniPCX Office, Skype, MSN and Yahoo

My IC Social Networks will display the real-time telephony status of your internal contacts such as Idle, Busy, Do Not Disturb and Call Forward. My IC Social Networks also provides 2 way federated presence via Skype, MSN/Lync, Yahoo and Facebook to internal and external contacts. My IC Social Networks will automatically federate out your presence as busy whenever you are on the phone, in a meeting or out of office. Your internal and external contacts can easily see if you are available before they even make contact with you. My IC Social Networks also allows you to communicate with your contacts via telephone, email, SMS, IM via Skype, MSN, Yahoo, Facebook and Linkedin all from one contact point

My IC Social NetworksFeatures overview (4)

Skype PresenceMSN Presence

Facebook PresenceTelephony Presence (OXO)

Combined Telephony presence and Calendar mining

Calendar mining

Yahoo! Presence

Current Call Dialog Window – Displays the call progress

Call Dialog window will pop up on incoming or outgoing calls displaying the contact information, duration of call, IM via Skype, MSN or Yahoo during the call or even schedule a call back within a preset duration

My IC Social NetworksFeatures overview (7)

Email this caller

Launch IM while in conversation

Click to SMS

Schedule a call back reminder

Intelligent Quick Dial

Intelligent Quick Dial (IQ)allows click-to-dial from any phone number in any Windows application. Great for calling back people from e-mail signatures, from a contact number in any Office document or PDF or on a Web site etc. Call them via your office phone or Skype, even schedule a future call back to them or send an SMS

My IC Social NetworksFeatures overview (12)

Press Ctrl key + Right click on the selected number (here in a Web page)Operating mode is customizable

My IC Social Networks R3.0ALE differentiating and exclusive services

Facebook integration

Offline Mode

‘My IC’ family visual identity

One stop shopping

My IC Social Networks R3.0Compatibility rules

Operating system Windows XP Professional SP3 Windows Vista SP2 Business, Ultimate or Enterprise (32 / 64 bits) Windows 7 Professional, Ultimate or Enterprise (32 / 64 bits)

MS Outlook: 2003, 2007, 2010 (32bits) 64bits version (On roadmap)

Social networks Skype Windows Live Messenger Yahoo! Facebook

OmniPCX Office R9.0 onwards

Support of 9 languages: French, English, German, Italian, Dutch, Spanish, Russian, Portuguese and Chinese (traditional)

1. Outlook as the unique UC interface for all your communications (including PBX services)

2. Integration with Microsoft (Outlook, Exchange, Active Directory)

3. Federation of user’s directories: Corporate, PBX, Local, Hosted

4. Interaction with existing Social Networks (MSN, Yahoo, Skype, Facebook, Linkedin …)

5. Federation of Presence information (Social networks, Calendar mining, PBX)

6. Integrated services into one single user experience (email, IM, Voice, Video, SMS ..)

7. Easy to deploy - No separate server (Minimize CAPEX and TCO)

8. One stop shopping - Simple licensing model

9. Any type of user/phone can benefit from My IC Social Networks

My IC Social NetworksTop 9 Key selling points

My IC Social NetworksThe most suited UC solution for SMB

An Outlook plug in – Always on

OXO RCE 9.0 - Overall My IC positioning  Desk Phone PC Applications Mobile Devices

User clients My IC Phone My IC Office PIMphony My IC Social Networks My IC Mobiles

User Profile Target - ' White Collar ' users - Managers

Standard users featuring a low end to mid range deskphone asking for increased productivity, enriched user experience

PC centric users asking for a high integration with their PC environment (PIMs) and serving heavy telephony needs

All Outlook users, in parallel they should have access to social networks (MSN, Yahoo, Skype and near future Facebook)

Mobile users featuring an iPhone or Android platform

Positioning - Usage High end Professional desktop phone

- Web client: Easy to deploy and to use - My IC common user experience - Productivity companion, tool for on-site & off-site usage

- Windows Soft phone - Addressing different user profiles or specialized usages like Professional, Team (Groupware telephony) or Attendant (Global supervision)

Outlook enabler for social networks

- Application to be downloaded from Apple store or Google Play application store: Easy to deploy and to use - My IC common user experience - Two use cases: (Desk phone + My IC Mobile) or (One single phone = My IC Mobile)

Key Features

- Wideband, HF, BT handset - Large color touch screen - Application openness - Manager-Assistant couple - SIP Telephony - UDA, Communications log - Visual voice mail - Outlook synchronization - Video P2P support

- UDA, Communications log - Visual voice mail - Call control (in conversation) - Mobility options

- Full featured telephony - Dial by Name PABX/LDAP - Communications log - Visual voice mail - Mobility option - Record on line - Unified messaging - Groupware (Assistant mode) - PIM integration - Multi-site supervision - Attendant settings

- Federation of directories (Local, OXO, Corporate, Social networks) - Federation of presence (OXO, Calendar, Social networks) - Call control, call back reminder, call history - Get in touch with the means of your choice: Voice, email, IM, SMS - Smart click to call selecting any number (from any Office document, PDF file, Web page ...)

- One number - UDA, Communications log - Visual voice mail - Call control (in conversation) - Mobility options - Business & Private modes management - Multi-set configuration

Dimensioning - Limits 20 50 200 200 50

Software licenses IP user Office Open pack (50)PIMphony Pro & TeamPIMPhony AttendantPIMphony IP media

My IC Social Networks Off-site My IC Mobile iPhoneOff-site My IC Mobile Android

Pricing (WPL/€) 649 (Terminal)90 (SWL) 600 155 to 480

(+ 90 for media version) 90 80

Comments

- My IC Office can be associated with 8&9 Series, Open SIP, analogue or DECT/VoWLAN phones - SIP Media client foreseen in 2013

PIMphony can be associated with any desk phone or handle the media (IP PIMphony version)

SIP Media client (Wifi) foreseen in 2013

Items listed in blue are NEW in R9.0

New User experience & Mobility My IC Web for Office (My Web Companion)

Incoming call window

pop up

Expand the row by

clicking on it

*

(*) Features in conversation are not available yet for SIP phones

• RCE 9.0 Detailed Content

My IC Phone R260 enhancements

Extended range of SIP phones

Groupware & Manager Assistant facilities

My IC Social Networks & Web for Office

Smart Call Routing

Support of IP DECT infrastructure

SIP Trunking evolutions

Advanced call routing capabilities to address Customer specific or vertical needs

Typical Use cases

‘Client code’ based call routing (e.g lawyers ….)

‘Day time - closing time’ based call routing (e.g people on call)

Optional, independent software module Fully embedded, managed by OMC

Easy to setup and to use

SW license controlled

Runs standalone or can complement ACD engine

Smart Call RoutingWhat is it used for ?

Incoming call

MLAA

External destination

Standard User/group

Smart Call RoutingStandalone mode

Requires only the SCR SW license

Routing table

(rules)

Planning(x10)

Openingtarget

Closingtarget

SCR

Client code

Call log

Smart Call RoutingExtended ACD call routing

ACD groups

Incoming call

MLAA

External destination

Standard User/group

Requires SCR & CC SW licenses

Routing table

(rules)

Planning(x10)

Openingtarget

Closingtarget

SCR

Client code

Call log

• RCE 9.0 Detailed Content

My IC Phone R260 enhancements

Extended range of SIP phones

Groupware & Manager Assistant facilities

My IC Social Networks & Web for Office

Smart Call Routing

Support of IP DECT infrastructure

SIP Trunking evolutions

Ensure continuity of DECT business offer on the steadily growing Enterprise IP market Use of existing IP cabling

Reliability & quality of experience of DECT on site mobility

Ease the deployment of IP DECT infrastructures

Support third party GAP compliant handsets

SW license controlled

SW licences per 1 & 10 users

OXO RCE 9.0 IP DECT

Generic TDM DECT / IP DECT solutions Pros & Cons

Pros Cons

TDM DECT

• Mature technology• Full featured • Favourite wireless voice solution

• Not IP based

IP DECT

• Mature DECT air technology• Good integration with IP networks (use of SIP protocol)• Reuse of IP cabling• Easy expansion of AP

• Feature level is lower compared to GAP/SIP protocols

Pros: Fully integrated with OXO environment

including ALU DECT handsetsFull capacity on Compact EditionHigh density of calls per APSingle point of managementEasy deployment

OXO RCE 9.0 IP DECT solution

OXO RCE R9.0

LAN

4080 IP-DECT AP

4080 IP-DECT AP

4080 IP-DECT AP

ALU DECT handsets

ALU DECT handsets

ALU DECT handsets

Benefit:

Full IP centric deployment

Supported topologies:

DECT APs must be in the same cluster (handover domains) Separated clusters part of the same subnet are allowed without handover !

OXO RCE R9.0

SIP registrar OMC

Administrator

OXO RCE 9.0 IP DECT key elements

• DHCP Server• TFTP Server (DAP configuration file)• SIP Proxy / Registrar• Supervision of DAPs• Collect data from DAPs

• OXO configuration• DAP configurator• IP DECT handset subscription

SIP

IP DECT handsets are handled as SIP devices

Third-party DECT *(GAP mode )

8232 DECT

500 DECT

DECT GAP Protocol only

(*) Third party GAP handsets are not identified (like ALU sets), they are seen as generic IP DECT handsets

4080 IP-DECT AP

OXO RCE R9DECT infrastructure compatibility

MR 400

500 DECT

UA

4070 (IBS)

Omni Touch 8232

GAP

AGAP

GAP IP DECT

4080 IP DECT AP

LAN

OR

SIP

OXO RCE R9.0

onwards

IBS and IP DECT can not coexist

• The first base station plugged will automatically set the type of infrastructure

• Or when the first handset is created in OMC, the administrator will be asked to select the type of infrastructure as shown

• Once the DECT solution is set, only related access points (IBS or IP DECT) will be accepted

Deployment:

• 4080 IP-DECT site survey kit

• 4080 IP-DECT tripod

OXO RCE 9.0 4080 IP DECT Access Point

Indoor use:

• 4080 IP-DECT AP with integrated antennas

• 4080 IP-DECT AP external antennas

• 4080 IP-DECT 8dBi Gain antennaPolarization: dual linear, ±45° slant

Outdoor use:

• 4080 IP-DECT Outdoor box, the outdoor box can contain either:

IP-DECT AP with integrated antennas

IP-DECT AP with external antennaswith 8dBi gain antenna or other external gain antenna (see accessories list)

OXO RCE 9.0 4080 IP DECT Access Point

IP connectivity 4080 IP-DECT

PoE voltage 36-57V DC

PoE Class Class 2

Power consumption 6,49W max

Local power feeding Yes, optional PoE adaptor

IP Network 10/100Base-T, IEEE802.3

IP connector RJ45

IP Cabling Cat 5 UTP or better

IP version IPv4

DHCP/TFTP support Yes

DTMF generation RFC2833

Multicast RFC1112 (network must support multicast)

4080 IP DECT Access PointFeature summary 2/4

IP connectivity 4080 IP-DECT

QoS IEEE 802.1Q, IEEE 802.1P

Audio codecs ITU-T G711 (A,µ), G729AB

Framing 20, 30, 40, 50 and 60 ms

Branch Office support No

Echo cancellation Yes

Serviceability Downloadable SoftwareWeb based management tool

4080 IP DECT Access PointFeature summary 3/4

DECT connectivity 4080 IP-DECT

DECT Frequency bands

EMEA: 1880-1900 MhzLatin America: 1910-1930

MhzNorth America: 1920-1930

Mhz Asia: 1900-1906 Mhz

Antenna Integrated Omni directional orSMA connector for external antenna

Sensitivity typical -90 dBm measured at antennaconnection at BER=0.001

Range Indoor typical: 20-50mOutdoor typical: 300m

DECT Protocol GAP

DECT Security Identity, Authentication, Encryption

Nb simultaneous calls 11

Audio codec G726

4080 IP DECT Access PointFeature summary 4/4

52COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.

• 500 Ex DECT– Provides safe and reliable mobile voice communications in

hazardous work environments where there is a risk of explosion

– Isolated Worker Protection– Same level of features as 500 DECT such as alarm/locator

– Voice message when deployed on IP DECT AP only (for both 500 & 500Ex DECT):• LED’s blink• Icon appear on the screen

Wireless Phones

500 Ex DECT

Up to 50 DECT handsets

Up to 11 simultaneous channels per IP-DECT AP

Up to 16 IP DECT Access Points in mono-site

configuration only

Up to 25 handset subscriptions per IP-DECT AP

IP DECT solution is mono PARI

4080 IP DECT Access PointDimensioning

OXO RCE R9.0TDM DECT versus IP DECT

TDM DECT (4070)

IP DECT (4080)

Total DECT handsets 120 *1 50 *2

Maximum APs 60 16

Simultaneous calls per AP 6 11

Pari number 1 1

Roaming Yes Yes

Handover Yes Yes

Integrated management Yes Yes

Openness towards new services

No Yes *3

(*1) AGAP & GAP protocols supported

(*2) GAP protocol only

(*3) Potential support of new services like UDA, IM, Presence, Wideband voice ….

COPYRIGHT © 2012 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.

55

OXO RCE R9.0IP Software licenses & limits

Total IP Users : 200

Basic SIP

PIM IP MEDIA SWL

(x1,x10)

IP userSWL (x1, x10)

VOIP SWL(x1) : 4<= f(nb IP Users) <=48 (if >16, requires VOIP32 card)

IPDECT SWL

(x1,x10)

8082IP DECT PIMphony IP

SIP OpenPack SWL

(x1,x10,x20)

IP WLAN SWL

(x1,x10)

IP WLAN

<=3<=20

Total SIP+(*) : 120

<=50<=120 <=120 <=200<=200 <=200

4135 OpenSIP

8 series

(*) : SIP - enhanced - devices excluding “basic SIP” devices

<=120

80028012

• RCE 9.0 Detailed Content

My IC Phone R260 enhancements

Extended range of SIP phones

Groupware & Manager Assistant facilities

My IC Social Networks & Web for Office

Smart Call Routing

Support of IP DECT infrastructure

SIP Trunking evolutions

57COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.

– OmniPCX Office RCE R9.0 is a Major release

=> all items containing the software suite has a new reference• Simple Software only upgrade from OXO RCE R8.x to R9.0

Upgrade Policy

From OXO RCE R8.x to R9.0

From R8.x From Release <= R7.x

Software Upgrade license 3EH03346AA 3EH03345AA

Hardware upgrade3EH04026AA - PowerCPU

3EH73084AC - PowerMex board

• Software License Upgrade from R8.x to release 9.x 3EH03346AA CC30 500

• Software License Upgrade to release 9.x ( HW: PowerCPU required) 3EH03345AA CC30 500

Upgrade to Release 8.x

Ref

Ref

59COPYRIGHT © 2011 ALCATEL-LUCENT ENTERPRISE. ALL RIGHTS RESERVED.

Polycom® IP 670

Support of generic SIP clientsWhite list

Thomson TB30

Atlinks: IP800, IP600 & IP200

Linkom doorphone

Bria Softphone