copyright © 2011 alcatel-lucent. all rights reserved. my ple (personal learning experience)/my...

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

My PLE (Personal Learning Experience)/My Cloud LearningAn Alcatel-Lucent University innovationI.N.Kishore

Learning Solutions Business Development – South Asia, Vietnam & S.Korea.


2

• About ALU & ALU University

• Paradigm Shift ( Teacher Centric to Student Centric model)

• My PLE (My Personal Learning Experience) Cloud Based Learning Platform from ALU University

• Q&A

Agenda


3

Alcatel-Lucent - SUMMARY

Training Centers

Alcatel-Lucent University

About Alcatel-Lucent University

• Alcatel-Lucent University is the company's premiere organization for continuous learning & professional development, presenting world-class learning opportunities in the areas of product, technical, functional and leadership development.

• The University is a key asset in the company's transformation providing learning interventions to initiate, drive, and support change. We provide solutions globally that enable customers, partners and employees to achieve their strategic business objectives.

OttawaLisle/Naperville

Plano Murray Hill

Mexico City

Sao Paolo

Cairo

Madrid

France

Newport

Vimercate

Antwerp

Stuttgart

Timisoara

Istanbul

Warsaw

St Petersburg

Delhi

Singapore

Shanghai

Sydney

Midrand

Satellite Locations

COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED. ALCATEL-LUCENT — INTERNAL PROPRIETARY — USE PURSUANT TO COMPANY INSTRUCTION5

ALUniv LEADERSHIP TEAM

ALCATEL-LUCENT UNIVERSITY MISSION

ALCATEL-LUCENT UNIVERSITYand Customer Feedback

Provide innovative learning solutions that enable our customers and employees to achieve their business objectives and drive profitable growth through continuous improvement.

“…Thanks to Learning Services my customers better utilize the advanced capabilities they have already bought from me…”

ALCATEL-LUCENT LEARNING SOLUTIONSAT A GLANCE

LEARNING BUSINESS CONSULTING

LEARNING SERVICES FOR PRODUCT ADOPTION

PERSONAL LEARNING ENVIRONMENT

OUT OF THE BOX AND/OR CUSTOM DEVELOPMENT & DELIVERY

COACHING & TRANSITION SERVICES

REFRESH & ENHANCE SERVICES

Troubleshooting, Upgrades, Advanced

CERTIFICATIONBy Product & Role

ALU PRODUCTTRAINING

GENERAL TECHNOLOGY & MANAGEMENT

TRAINING

ASSESSMENT LEARNING SERVICES

Training Services Post-Training ServicesPre-Training

Services

LEARNING ADVISORY Learning

Plan


8

FROM A TEACHER CENTRIC MODEL....

.... TO A STUDENT CENTRIC MODEL


9

FROM A TEACHER CENTRIC MODEL....

An inability to address new issues: • Professional Excellence vs. compliance• Geographical dispersion of learners

and expertise• Newer generations of learners• Efficient ‘workflow’ learning• Lowering carbon footprint

• Education still follows a very conservative model. Little evolution since old times.

• ‘Technology’ is all about LMS’s: optimizing teacher resources & pushing of e-learning.

• It is fundamentally Teacher-Centric.

Moving to a Student Centric paradigm maximizes learning impact and efficiency through:

.... TO A STUDENT CENTRIC MODEL

* See PLE research by Graham Attwell (pedadogy proffessor and director of pontydysgu-Bridge to Learning Institute)

Access to Relevant knowledge: index learning assets

(classes, documents,

communities, experts, …) allowing just-in-time access within the ‘flow’ of

the job

A social environment: make expert knowledge

available to everyone allowing

each a path to professional excellence

An immersive experience:

support interactive

coaching and teaching which is ‘better than being

there’ (without the travel)

Learning is not about us (the educators), it is about them (the students)!

OPPORTUNITY: THE PERSONAL LEARNING EXPERIENCE (PLE)*To enable this paradigm shift, we need a set of Technologies:

Degree of Information Connectivity

Degree of Social Connectivity

Socialenvironment

Immersivelearning

Relevant knowledge

Reaching beyond standard courses, towards professional excellence.

Virtual learning that is “Better than being there.”

Access learning when you need it, where

you need it, how you need it.

RelevantKnowledge

Immersive

Social WebTeacher-

Learning

Centric

* See PLE research by Graham Attwell (pedadogy proffessor and director of pontydysgu-Bridge to Learning Institute)

MEETING THE CHALLENGE: EDUCATION AS A SERVICE

WWW

server farm

Aggregate

Plugins

Relevant Knowledge

Engine

QoS Access

Immersive Learning

Social Learning

PLE 4PLE 3PLE 2PLE 1

Cloud computing and Carrier Class Clouds are required to enable a low cost personalized access to these new learning technologies for both students and learning providers

E-learning

‘Enterprises can upload their learning content to the cloud based network’

‘Students get access to a full set of learning solutions via the cloud based network’

VALUE PROPOSITION: LEARNERS

MyPLE

My Tasks

My Labs

My Communitie

s

Video Tools

Students get a Personal Learning Environment suggesting the learning that is relevant to them when and how they need it:

Information sharing : • Small searchable learning objects (LO)

• LO can be reused in different “tracks” for different communities

• ALUniv and external content are LOs

Social learning/communities:• Get help from your peers and help your

peers

• Bridges the gap between the learning objects and the actual job

• Find experts or be recognized as an expert

• Points to relevant and up-to-date content

Other Tools


14

VALUE PROPOSITION FOR CUSTOMERSMore business impact and cost reduction

Indirect cost: Travels, leaves…

Direct cost: LMS, teacher…

Corporate cost for learning:• Virtualization of deliveries

• Real estate for class rooms and labs

• Employee travel cost

• IS-IT cost for learning platforms

• Carbon footprint

Cloud Learning

Model

totallearning expense

Business Impact

Business impact:• Efficient “workflow” learning

• Tapping into expertise that cannot be fit in standard courses

Business Impact

TraditionalModel

totallearnin

g expens

e


15

LEARNING AS A SERVICE BUILT ON THE CLOUD

Relevantknowledge

Socialenvironment

Immersive experience

Cloud Infrastructure

•Supported by Cloud Infrastructure (in customer premises or hosted by ALU – SaaS)

On-demand self-servicePay-as-you-goUbiquitous network accessLocation-independent resource

poolingRapid elasticityMeasured service

•Third-party learning content

•Micro-transactions or micro-training that cost tens of dollars per transaction, NOT tens of thousands of dollars per transaction

CLOUD BASED NETWORK.BENEFITS FOR LEARNING SERVICES

CLOUD CHARACTERISTICS On-demand self-service

Pay-as-you-go

Ubiquitous network access

Location-independent resource pooling

Rapid elasticity

Measured service

Cloud-based networks allows for micro-transactions or micro-training that cost tens of dollars per transaction, NOT tens of thousands of dollars per transaction

Micro-training fits to student needs which determine the learning path that predicts the product usage path

Learning consumption in the form of micro-training or micro-

transactions

My PLE – My Personal Learning Experienceby Alcatel-Lucent University

My PLE – Video/Demo


19

WHY My PLE BY ALCATEL-LUCENT

We’ve developed My PLE for our internal learning needs:

Because the lack of innovation in the corporate learning solutions market

Because we wanted to change the learning paradigm from a Teacher Centric model (optimize teacher resources & pushing of e-learning) …… to a model where the Student is in control of its own learning and progress (personal, social, dynamic, accessible

My PLE has raised great interest in trade-shows

Other companies have embraced My PLE concept for their own learning needs


20

My PLE DASHBOARD


21

BENEFITS OF My PLE: WHAT IF YOU COULD...

My PLE

Tap into subject-matter

expertise beyond that provided in standard

courseware

Facilitate continuous

learning across

communities of interest

Empower students to drive their

learning and professional development

Engage next generation

with a learning approach

appealing to younger workers

Address geographical dispersion of employees

and expertise

Accommodate different learning delivery & format

options (e-learning, virtual,

videos, simulations, gaming, etc.)

Enable employees to demonstrate

and track competence in

business-critical areas

Make learning investment go farther: reduce

direct and indirect cost

of training

Maximize impact of training: high

degree of content

relevance


22

UNIQUE LEARNING

EXPERIENCE

INTRODUCING My Personal Learning Experience(My PLE)

DynamicZero Delay

Proficiency, certification, next suggested learning and self definition of the objectives

Communities 100% Social

Delivered as a service, mobile among devices, upload your own content on the cloud without hw nor sw cost

Recognition, experts are connected, online learning consultancy

Cloud-basedZero Entry Cost

Evolves at the speed of the learner and the company needs (new content, new communities, new business priorities)

Quantified Progress

100% Personal


23

OPTIMIZE YOUR LEARNING INVESTMENT

MyPLE does not replace the current learning hardware and capabilities, it just brings value to the company and to the learners

Higher business impact and optimize cost when introducing My PLE:

• Efficient “workflow” learning (time, effort, knowledge available)

• Increase the impact of learning per employee and the result on corporate priorities

Traditional Model

TOTAL LEARNING EXPENSE

BUSINESS IMPACT

My PLE

TOTAL LEARNING EXPENSE

BUSINESS IMPACT

Indirect cost: Travel, productivity…

Direct cost: learning platforms and facilities and support

My PLE

+


24

QUESTIONS?

How convenient is proving learning as a service for you?

To what extent would My PLE help you with your key learning issues?

Do you see value in integrating My PLE services into your learning environment?

What is the most relevant feature of My PLE, in your view?

Do you see My PLE as a business enabler application , a cost reduction facilitator or both?


25

copyright © 2011 alcatel-lucent. all rights reserved. my ple (personal learning experience)/my...

Documents

learning platform

learning opportunities

learning impact

learning interventions

innovative learning

student centric model

teacher centric model

summary slide