copyright © 2009 pearson education canada3-1 chapter 3 practising ethical behaviour and social...
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Copyright © 2009 Pearson Education Canada 3-1
Chapter 3Chapter 3Practising Practising
Ethical Ethical Behaviour Behaviour and Socialand Social
ResponsibilityResponsibility
Copyright © 2009 Pearson Education Canada 3-2
Two ImportantTwo ImportantConceptsConcepts
SocialSocialresponsibilityresponsibility
SocialSocialresponsibilityresponsibility
EthicalEthicalbehaviourbehaviour
EthicalEthicalbehaviourbehaviour
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What Is Ethical What Is Ethical Behaviour?Behaviour?
Competing fairlyCompeting fairlyand honestlyand honestly
CommunicatingCommunicatingtruthfullytruthfully
Not causing harmNot causing harmto othersto others
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Factors InfluencingFactors InfluencingEthical BehaviourEthical Behaviour
Cultural differencesCultural differences
KnowledgeKnowledge
OrganizationalOrganizationalbehaviourbehaviour
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Business EthicsBusiness Ethics
Top-managementTop-managementcommitmentcommitment
Top-managementTop-managementcommitmentcommitment
ReportingReportingsystemsystem
ReportingReportingsystemsystem
Code of ethicsCode of ethicsCode of ethicsCode of ethics
Ethics OfficerEthics OfficerEthics OfficerEthics Officer
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Making Ethical DecisionsMaking Ethical Decisions
Is It Ethical?Is It Ethical? PhilosophicalPhilosophicalApproachesApproaches
StakeholderStakeholderIssuesIssues
OutsidersOutsidersOutsidersOutsiders
SupervisorsSupervisorsSupervisorsSupervisors
EmployeesEmployeesEmployeesEmployees
UtilitarianismUtilitarianismUtilitarianismUtilitarianism
Individual, legalIndividual, legaland human rightsand human rightsIndividual, legalIndividual, legal
and human rightsand human rights
Principles Principles of justiceof justice
Principles Principles of justiceof justice
Legality Legality and balanceand balance
Legality Legality and balanceand balance
AcceptabilityAcceptabilityAcceptabilityAcceptability
FeasibilityFeasibilityFeasibilityFeasibility
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Types ofTypes ofEthical SituationsEthical Situations
Ethical dilemma
Ethical lapse
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Social Responsibility in Social Responsibility in BusinessBusiness
EarlyEarly2020thth Century Century
MiddleMiddle2020thth Century Century
EarlyEarly2121stst Century Century
MaximizeMaximizeprofitsprofits
Provide jobsProvide jobsand pay taxesand pay taxes
Balance profitsBalance profitsand social issuesand social issues
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Percentage of Executives Who “Strongly Agree” or “Agree” That Companies Should:Percentage of Executives Who “Strongly Agree” or “Agree” That Companies Should:
•Be environmentally responsible
•Be ethical in operations
•Earn profits
•Employ local residents
•Pay taxes
•Encourage and support employee volunteering
•Contribute money and leadership to charities
•Be involved in economic development
•Be involved in public education
•Involve community representatives in business decisions
•Target a portion of purchasing toward local vendors
•Help improve quality of life for low-income populations
•Be environmentally responsible
•Be ethical in operations
•Earn profits
•Employ local residents
•Pay taxes
•Encourage and support employee volunteering
•Contribute money and leadership to charities
•Be involved in economic development
•Be involved in public education
•Involve community representatives in business decisions
•Target a portion of purchasing toward local vendors
•Help improve quality of life for low-income populations
PercentagePercentage
100
100
96
94
94
89
85
75
73
62
61
54
100
100
96
94
94
89
85
75
73
62
61
54
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Balancing Business Balancing Business and Stakeholders’ Rightsand Stakeholders’ Rights
BusinessBusiness
Safe Safe ProductsProducts
Product Product ChoiceChoice
ConsumersConsumers
Informed Informed PurchasePurchase
EmployeesEmployees
EquityEquityHealth & SafetyHealth & Safety
InvestorsInvestors
ProfitsProfitsFair DisclosureFair Disclosure
SocietySociety
CleanCleanEnvironmentEnvironment
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Efforts to IncreaseEfforts to IncreaseSocial ResponsibilitySocial Responsibility
SocialSocialAuditAuditSocialSocialAuditAudit PhilanthropyPhilanthropyPhilanthropyPhilanthropyCause-relatedCause-related
MarketingMarketingCause-relatedCause-related
MarketingMarketing
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Causes of Causes of PollutionPollution
Industrial discharges
Vehicle emissions
Chemical spills
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GovernmentGovernmentEfforts toEfforts toReduce Reduce PollutionPollution
Canadian Environmental Canadian Environmental Protection Act (CEPA)Protection Act (CEPA)
Regulate Regulate air and waterair and water
ReduceReduceautomobile emissionsautomobile emissions
License pesticidesLicense pesticides
Control Control toxic substancestoxic substances
SafeguardSafeguarddrinking waterdrinking water
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The Kyoto ProtocolThe Kyoto Protocol
• The goal of the Kyoto Protocol is to reduce greenhouse gas emissions
• Canada’s commitment:– Reduce Canadian GHG’s to 6%
below 1990 levels by 2012– In 2007, Canada was above 1990
levels by 27 percent
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Business EffortsBusiness Effortsto Reduce Pollutionto Reduce Pollution
Environmental issuesEnvironmental issues
Environmental staffEnvironmental staff
Performance expectationsPerformance expectations
Performance rewardsPerformance rewards
Long-term costLong-term cost
Product developmentProduct development
Supplier expectationsSupplier expectations
Training and awarenessTraining and awareness
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ResponsibilityResponsibilityToward ConsumersToward Consumers
The Right to Safe ProductsThe Right to Safe ProductsThe Right to Safe ProductsThe Right to Safe Products
The Right to Be InformedThe Right to Be InformedThe Right to Be InformedThe Right to Be Informed
The Right to ChooseThe Right to ChooseThe Right to ChooseThe Right to Choose
The Right to Be HeardThe Right to Be HeardThe Right to Be HeardThe Right to Be Heard
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ResponsibilityResponsibilityToward InvestorsToward Investors
SocialSocialresponsibilityresponsibility
SocialSocialresponsibilityresponsibility
BusinessBusinessethicsethics
BusinessBusinessethicsethics
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Responsibility TowardResponsibility TowardEmployeesEmployees
Equal employmentEqual employmentopportunityopportunity
Employment Equity Employment Equity ActAct
OccupationalOccupationalhealth and safetyhealth and safety
Diversity Diversity initiativesinitiatives
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Global Ethics and Social Global Ethics and Social ResponsibilityResponsibility
Bribery
Environmental abuse
Unscrupulous business practices