copyright © 2008 xerox corporation xerox managed print services
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Copyright © 2008 XEROX CORPORATION
Xerox Managed PrintServices
Copyright © 2008 XEROX CORPORATION
Let’s start with some questions…• You know how much you spend on equipment – how about supplies?• When you thought about supplies, did you consider inventory carrying
costs?• Did you consider the time it takes to find the part number and order it?• How about shipping?• And what about color – don’t know how much it costs, just that it’s
expensive?
Don’ t know the answers? GOOD NEWS – you are not alone…
A typical business spends up to 6% of annual revenues on document management. 90% of all companies do not know what they are currently spending on internal desktop and network printing.
Copyright © 2008 XEROX CORPORATION
Why you should consider Managed Print Services…
Key benefits (according to independent research - IDC):• 40% Fewer help desk calls• 25% Reduction in cost of consumables• 20% Cost reduction in unscheduled maintenance• 10% Cost reduction in installation and upgrades• 23% Average Overall Savings
Copyright © 2008 XEROX CORPORATION
A Cost-Per-Print program that enables Xerox Channel Partners to deliver a true managed print
solution
Xerox MPS: PagePack Defined…
Key customer benefits:
• Consistency – Fixed price regardless of print coverage• Simplicity – One contact for all supplies and service• Ease of Use – Simple ordering portal, single invoice• Peace of mind – Total visibility of document production costs• Predictability – Regular billing reduces budget variance• Flexibility – Contract customized for your needs• Cost reduction – No shipping charges, reduction in inventory
Copyright © 2008 XEROX CORPORATION
Building Blocks Required
• Page count / device• Regular billing
• Easy supplies ordering• Vendor-direct
fulfillment• All-inclusive solution
• Service fulfillment flexibility
PagePack™ Delivers• Automatic daily reads
• Monthly billing• Online ordering
• Supplies next day• All-inclusive delivery
• Service by Xerox/Partner
How we help: Xerox Managed Print Services
Currently Xerox channel partners have over 800 million pages in PagePack contracts
Customer Needs• Printing visibility
• Consistent invoicing
• Supplies management• Inventory
reduction• Fewer vendors
• Up-time
Copyright © 2008 XEROX CORPORATION
Service ResponseService Response
Meter ReadsMeter Reads
Delivery
Delivery
So how does it work?
Xerox or ASPPartner
Supplies OrdersSupplies Orders
Supply
OrdersSupply
Orders
Service RequestsService Requests
ConsumablesFulfilment
FREE!
ConsumablesFulfilment
FREE!
Invoice based on Partner T’s & C’s with CustomerInvoice based on Partner T’s & C’s with Customer
Mon
thly
Inv.
Mon
thly
Inv.
Service
RequestsService
Requests
Networked Xerox Printers and MFP’s
Customers
Xerox Partner CUSTOMER REPORTS& USAGE INVOICES
Copyright © 2008 XEROX CORPORATION
What you see: the PagePack Assistant• Installed on your network
- (encrypted data is only sent out not in – security specifications available for your review)
• Tool gathers device data daily- Critical for accurate billing
• Provides portal for customers- supplies ordering (auto shopping cart based on device)- service requests- device notifies you of incidents and low supplies state
Copyright © 2008 XEROX CORPORATION
What you get…• Peace of mind:
– Visibility to print costs– Consistency – fixed costs no matter the coverage!– Simplicity – single point of contact– Ease of use – simple supplies ordering– All-inclusive solution – service and supplies
• Business continuity – supplies when you need them
• Print management– Printing under control and budgeted– Framework for future optimization
Copyright © 2008 XEROX CORPORATION
Radnor Financial Center150 North Radnor Chester RoadSuite F-200Radnor, PA 19087(610) 977-2087
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