convert with confidence: barriers and benefits of the ehr switch
TRANSCRIPT
Convert with ConfidenceBarriers and Benefits of the EHR Switch
Chad TurnerDirector Sales, Group Sales
This event is live as of June 10th, 2015
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78%of office-based
physicians adopted an EHR as of 2013
Source: Information Week
50%of ambulatory
practices with an EMR are looking
to replaceSource: KLAS
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45%said patient carewas worse sinceimplementing
an EHR Source: Medical
Economics
65%of physicians said theirEHR systems resulted in
financial lossesfor their practice
Source: MedicalEconomics
What drives the decision to switch?
EHRs that slow providers down
EHRs unable to keep pace with change
Poor return on investment
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2
3
6
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Be aware of ongoing costs beyond the initial purchase of an EHR
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SOURCE: Neil S. Fleming, Steven D. Culler, Russell McCorkle, Edmund R. Becker and David J. Ballard, The Financial And Nonfinancial Costs Of Implementing Electronic Health Records In Primary Care Practices, Health Affairs, 30, no.3 (2011):481-489
For an average 5 physician practice:
$32,409 Implementation per physiciancosts an estimated $32,409 through the first 60 days after launch.
$17,100 Maintenance expenseper physician per year amounts to $17,100.
Document management
What is the total cost of ownership?
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Implementation
Ongoing license feeHardware investment
eRxPerformance insight
Maintenance costs
Ongoing trainingLab interfacesRegular upgrades
Regular upgrades
Regular upgrades
Ongoing training
Ongoing trainingMaintenance costs
Maintenance costs
Regular upgrades
What are the biggest barriers to switching?
Implementation 1
60%of EHR
implementations take more
than 6 months
What do you do with your legacy data?
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Capex required for initial software license and hardware upgrades
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40% of practices find that costs are 31% higher
than the vendor estimated
Fear of getting locked-in to another bad EHR
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4
10 -15 %drop in provider
productivity
Planning for your EHR switch can be expensive and time consuming
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Raise capital for new software
Find and hire a consultant to
assist with data conversion
Assess your hardware. Will it be
sufficient for a new software
system?
Develop an implementation
plan that could span as
much as 6 months, with
trainings, installations,
etc.
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How do you do it all
and still successfully run
your practice?
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The Cloud-based ServicePe
rform
ance
& v
isibi
lity
HIGH
HIGH
Connection to Outcomes
Software
ASP
SaaS
Cloud-Based Service
The Cloud
athenahealth’s award-winning services can help you thrive through change
19“2014 Best in KLAS Awards: Software & Services,” January, 2015. © 2015 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
#1 Practice
Management System
(1-10, 11-75 physicians)
#2 Practice
Management System
(over 75 physicians)
#2 EHR
(over 75 physicians)
#1 Ambulatory
#2 Overall
Physician Practice Vendor
2014 Best in KLAS
• 73,000+ providers on athenaNet®
• Clients ranging from 1 to 5,000+ providers
• 50 states and 112 medical specialties• $14 billion in client collections per year• 300k physicians on Epocrates• Entry into the Inpatient Space – Jan,
2015
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What you can expect that no one else can deliver:
Immediate Results:
We implement and start
seeing results within 6 months.
Self-funding
investment:
No upfront costs ensure immediate
benefit with
no riskSeamless updates:
without costly upgrades
Partnership: Perpetual monitoring, sharing and
implementation of best practices
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++SOFTWARE KNOWLEDG
EWORK
RESULTS
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72,314Providers on our network
195,900+Active interfaces
$4.8 billionCollections posted per quarter
69 million Patient records
1.2 billion Data transactions processed annually
195,900+ interfaces
(with more than 2,000 new interfaces created
monthly)
Connectionsto more
than 41,000 pharmacies and
2,000 labsand imaging
centers
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6% increase in collections8% decrease in no show rate
95.6% Meaningful Use attestation rate32% reduction in days in accounts receivable
98% provider adoption rate
We navigate regulatory change so you don’t have to
Meaningful Use Stage 2 attestation
% of HCPs avoiding PQRS penalties in 2015
NATIONAL AVERAGE
33%ATHENAHEALTH
CLIENTS
98.2%NATIONAL AVERAGE
60%ATHENAHEALTH
CLIENTS
93.6%
athenaClinicals rated #1 inusability by KLAS
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“Is Ambulatory EMR Usability Improving?,” June, 2015. © 2015 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
Usability: Productivity Vs. Effecctiveness
3.0 4.0 5.0 6.0 7.0 8.0 9.0
9.0
8.0
7.0
6.0
5.0
4.0
3.0
AVERAGE
AVERAGE
MORE EFFECTIVE THAN PRODUCTIVE
LESS EFFECTIVE AND PRODUCTIVE
EFFECTIVE AND PRODUCTIVE
MORE PRODUCTIVE
THAN EFFECTIVE
Physician ProductivityHow well can a typical physician accomplish what they need to in a day?
Phys
icia
n Eff
ecti
vene
ssHo
w we
ll do
es th
e EM
R he
lp p
hysic
ians
do
thei
r job
s be
tter?
NextGen
Cerner
Epic
Greenway
athenahealtheClinicalsWorks
GE Healthcare
Allscripts TouchWorks
Allscripts SAC – preliminary, unconfirmed data
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KLAS in 2015 rated athenahealth as a leader in interoperability
Scored as easiest vendor to connect to
Recognized as the best-value connection for improving patient care
“Interoperability 2015: Are we lifting together?," page 4, September 2015. © 2015 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
Convert with confidence
athenahealth offers a proven strategy for making the switch
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Low start-up cost
• Low implementation fee
• No servers to maintain or upgrade—and no maintenance fees
• We succeed only when you do
athenahealth offers a proven strategy for making the switch
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Smooth Implementation
• Partnership approach involving: project management and coaching, on-demand online training, patented self-service tools
• Proven implementation methodology designed specifically for your practice
• 98% provider adoption rate
athenahealth offers a proven strategy for making the switch
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Expert Transfer of Data
• Hundreds of successful conversions from conventional software providers
• Flexible data transfer options to suit your needs
• A dedicated conversion specialist to guide your selection of clinical data for import
Critical questions to ask when considering a long-term EHR strategy
Does the EHR have a proven track record with programs like MU, PQRS, and ICD-10?
Does the EHR provide a sufficient ROI? What is the total cost of ownership?
Does the EHR help you measure and improve productivity?
How will the vendor partner with you to preserve the integrity of your legacy data?
✔✔✔✔
Thank You