convergence of end-point devices - dell world 2011
TRANSCRIPT
In 2011, the first students to grow-up with the Internet will be college grads
Born
2011
1989
1994 Kindergarten
3rd Grade
6th Grade
High School
College
1997
2000
2003
2006
2009
Netscape
.com boom
AOL
Android
Yahoo
.com bust
3
2011 College Graduates
LE Marketing
1960 1970 1980 1990 2000 2010 2020
Dev
ices
The mobile Web explosion
Minicomputer
10M
Computing cycle characteristics: 1960 – 2020
Source: Vinod Khosla Note: PC installed base reached 100MM in 1993, cellphone / Internet users reached 1B in 2002 / 2005 respectively; Source: ITU, Mark Lipacis, Morgan Stanley Research.
1
10
100
1,000
10,000
100,000
1,000,000
PC
100M
Mainframe
Mobile Internet
10B (?) Desktop Internet
1B
1M
4
Users with different needs & multiple device types are entering your organization
Social media
Flexibility
Choice
New business models
Compute power
Access & connectivity
Compliance Innovation Empowered
Durability
Mobile
5
• Attractive / flexible work environment
• Improved productivity
• Broader device choice and OS flexibility
• Improved ability to innovate & collaborate
Embracing new compute models is about business, not technology
CEO/Organization CIO and IT Staff Employees
• Improve data security for a mobile workforce
• Redirect IT’s role to innovation
• Simplify IT deployment and management
• Improve IT process & policy adherence
• Improve productivity
across the organization
• Improve employee satisfaction
• Improve talent acquisition & retention
6
With change comes organizational challenges:
• Meet the needs of end users
• Cultural changes
• Determine what devices best suit end-user needs
• Implement more flexible work schedules, KPIs
• Talent acquisition tied to IT tools and devices for workforce
• Device, OS and application integration and management
• Secure data from data center to device
• New virtualization & cloud computing architectures
• Identify and manage all end points
• Automating device lifecycle management
Managing technology Managing people
7
Manage consumerization
Outside-in approach Focus on immediate integration of outside devices and offerings Create guest networks, VPN access Multiple tools, multiple management interfaces
8
Inside-out approach Develop a deeper understanding of end users, roles and needs Map to technology interaction, data access and device usage Enhance with professional tools with consumer appeal
9
Own consumerization
10
Own consumerization across user, device and solution experiences
• Devices designed for specific usage and adaptable to evolving workforce
• Seamless experience across multiple devices, operating systems and business-curated applications
• Tailored solutions that span from the device to the data center and cloud,
• Optimized for workforce productivity and IT control
1 Confidential 10
3 Billion people will connect electronically via mobile or Internet technology by 2014.2
Solutions tuned to specific segment usage and needs
Protect data from data center to end point and more intuitive data and device management
Tablets, smartphones & ruggedized devices Engineered for the flexibility to compute wherever work or life takes you
Connected Classroom, Virtual Labs & Mobile Clinical Computing
Data security and management
Dell Clients: Evolving with end-user needs
Enabling you to do more than ever before
Professional tools with consumer appeal; thin, powerful, durable, manageable, and secure
Dell Latitude and XPS
11
Securing email solutions for enterprise customers on both personal and corporate owned devices as well as virtualization for any screen secure access
Dell delivers a full portfolio of mobility solutions
Mobile Device Management
Telecom Expense Management
Custom Application
Development
Application Management
Security & Compliance
Connecting mobile devices to enterprise resources enabling IT to remotely manage and secure
Delivering an end-to-end best practice approach to management of voice, data, wireless and VOIP spend
Rapid-application development on newly emerging mobility devices like phones and tablets with multi-platform, multi-carrier enablement
Deploy with Dell Mobility Application Platform (DMAP) and mobilize business applications across any user, device and location — on any network or platform
12
Corporate
Personal Data
Business Data
Information security • Password protected • Remote wipe • Data encryption • Secure data at rest
Corporate access • Email, attachments, PIM • Intranet • Document repositories • Corporate IM • LOB Applications
Voice Mail
Calendar
Contacts
Document Sharing
Enterprise Telephony
Audio/Video Conference
IM & SN
Individual choice • Devices remain personal
• Untouched by enterprise
• Supports justification for shared expense
• Device consolidation
• Take advantage of the latest technology
Mixed Personal
Manage access to the mobile device
13
Dell Desktop Virtualization solutions minimize risk, empower end users
Integrated solution
Flexible delivery models
Managed Cloud Custom
Best practices implementation
Open standards
• Pre-configured, pre-tested data center architecture
• Reduces deployment time
• Removes the burden of design and configuration – delivering a right-sized, scalable solution
• Thousands of hours of integration testing
• Same infrastructure, on-site or through the cloud
• Includes implementation services and ProSupport
You manage Dell manages
Feasibility Discovery Blueprint Assessment
Design & Implement
Operate & Manage
Customer Managed
14
Dell is seeing the benefit from our own Connected Workplace strategy*
• 50% of Dell employees are remote / flex
• Reduced $10M in facility costs in 2011 – on track to save $24.5M in 2012
• VOIP at HQ to reduce costs
• Achieved >66% reduction in apps under management from >8900 to <2800
• 130,000+ PCs on Windows 7
− Reduced imaging time by 50%
− Reduced support costs by 25%
− Improved security
* Internal Dell numbers
15
Dell IT mobile user classes
Tier 1 Dell-owned
mobile devices
Tier 2 Registered
employee-owned devices
Tier 3 Unregistered
employee-owned devices
• Executives & customer-facing
• Fully-managed by Dell IT
• Highest level of network & app access
• Cost paid directly by Dell
• BB, iOS, or Android device owned and paid for by employee
• Users must be approved and devices must be registered
• Limited network and application access, limited support
• Unsupported employee-owned
• Very limited access – mostly corporate SaaS applications over public Internet (i.e. SFDC)
16
Enterprise Mobility Solutions
Idea exchange session
How do you manage all of your
end-point devices today? How do we want to do it in the future?
What are your formal policies for personally owned vs. corporate
owned devices?
How can we better help?
Please take a moment and provide feedback on this session. www.dellworld.com/feedback
Thank you for attending.