controlling abhimanyu singh (44769)

8/17/2019 Controlling Abhimanyu Singh (44769)

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WELCOME


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CONTROLLING

Presented by

Abhimanyu Singh

44769


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CONTROLLING

A process of monitoring performance andtaking action to ensure desired results.

Control in management means settingstandards, measuring actual performance

and taking correctie action. !t is important function because it help to

check errors and to take the correctieaction so that deiation from standard are

minimi"ed and stated goals of theorgani"ation are achieed in desired manner

!t sees to it that the right things happen, inthe right #ays, and at the right time.


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DEFINITION

“Controlling is the measurement and correction of

performance in order to make sure that enterprise

objectives and the plans devised to attain them areaccomplished”

By Harold Koontz


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CONCEPT OF CONTROLLING


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Characteristics of controlling

Endunction

Continuousprocess

!ynamicprocess

"ction#riented

or$ard

looking

E%ercised at all

levels

&anagementunction


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$o ma%imi"e the use of scarceresources.

$o achiee purposeful behaior oforgani"ation members.

!mproes e&ciency ande'ectieness.

(ake plan e'ectie. Control aid in decision making.

OBJECTIVES


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Goals and

Objectives

Organizational

Divisional

Departmental

Individual

Setting Standards

(easurement of actual Performance

$aking Correctie Action

Control Process

Comparison of Actual Performance #ithStandards

)ollo# *p


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1. ESTABLISHMENT OF CONTROLSTANDARDS

Plans goals, obj!"#$s, "a%g"s "o b a!$'.Actual results are measured against them.

P%!#s#o( -

G%a" )%!#s#o( Standards are set in /uantities.

+.g. Physical 0olume of products, man hour. (onetary Costs, reenues, inestment.

Lss )%!#s#o( Standards are in /ualitatie terms.

+.g. 1uman relations.

!t is also important to decide the leel of achieement#hich #ill be regarded as good or satisfactory.

2esired leel of performance %aso(abl , *as#bl,some amount of +#b#l#"- , stated in terms of %a(g 3ma%imum and minimum.


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. MEAS/REMENT OFPERFORMANCE

!noles 0as%#(g "& )%*o%0a(! in the #ork interms of control standards.

(ethods of measuring performance -

2a("#"a"#$ Physical and monetary terms, easilyand precisely measurable.

+.g. Production units, sales, olume, pro5ts etc.

2al#"a"#$ !ntangible, cannot be measuredprecisely.

+.g. 1uman relations etc.

$echni/ues Psychological tests, opinion sureys.(easurement must be 3i clear, simple and rational, 3ii

releant, 3iii direct attention and e'orts, 3i reliable,self announcing, and understandable #ithoutcomplicated interpretation or philosophical discussions.


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3. COMPARING ACT/AL ANDSTANDARD PERFORMANCE

Steps - )inding out the "(" o* '$#a"#o(s.

!dentifying the !ass o* s!& '$#a"#o(s.

A!!%a" s"a('a%'s and a!!%a"

0as%0(" o* a!"al )%*o%0a(! areery important for clear reelation of ariations.

e/uired standards achieed -

o further managerial action is necessary.

Control process is complete.e/uired standards not achieed -

+%tent of ariation may di'er from case tocase, depends upon the type of actiity.


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2e5ning an Acceptable ange of 0ariation

Eb#"

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4. CORRECTION OFDEVIATIONSrgani"ation is not a self regulating system.Actions should be taken to maintain the

's#%' 'g% o* !o("%ol in the system oroperation.

Control actions - eie# of )la(s a(' goals and change

therein on the basis of such reie#.

Change in the ass#g(0(" o* "as5s.

Change in #s"#(g "!&(#6s o*'#%!"#o(.

Change in the o%ga(#7a"#o( s"%!"%.

Proision for (8 *a!#l#"#s.


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AREAS OF CONTROL

◦ Physical resources:inentorymanagement, /uality control, and e/uipmentcontrol.

◦ Human resources:selection and placement,

training and deelopment, performanceappraisal, and compensation.

◦ Information resources:sales andmarketing forecasts, enironmental analysis,public relations, production scheduling, and

economic forecasting.◦ Financial resources:managing capital

funds and cash ;o#, collection and paymentof debts.


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LEVELS OF CONTROL

S"%a"g#!

!o("%ol

Ta!"#!al!o("%ol

O)%a"#o(s !o("%ol


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T9PES OF CONTROL

)eedfor#ard control◦ Control that preents anticipated

problems

Concurrent control◦ Control that takes place #hile an

actiity is in progress

)eedback control◦ Control that takes place after an

action Proides eidence of planning

e'ectieness


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controlling abhimanyu singh (44769)

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