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Contractors & Owners User Guide BPCS

Dubai Municipality 2

Table of Contents

1 Introduction............................................................................................................... 4 1.1 Document Structure ....................................................................................................... 4

2 Overview .................................................................................................................... 5 2.1 BPCS Features ............................................................................................................... 5 2.2 BPCS Architecture......................................................................................................... 6

3 System Requirements ............................................................................................... 8 3.1 Software Requirements .................................................................................................. 8

4 Getting Started.......................................................................................................... 9 4.1 Contractor Prerequisites ................................................................................................. 9 4.2 Logging in to BPCS ..................................................................................................... 10

5 Projects..................................................................................................................... 13 5.1 Creating a new project ................................................................................................. 13 5.2 Viewing Project Details ............................................................................................... 17 5.3 Deleting a Project......................................................................................................... 23

6 Applications ............................................................................................................. 24 6.1 Creating a New Application (Generic) ........................................................................ 26

7 Application for Building Demolition..................................................................... 28 7.1 Building Demolition Permit Manual......................................................................... 29 7.2 Building Demolition Permit Mechanical .................................................................. 34

8 Miscellaneous Service Request .............................................................................. 39 8.1 Requesting an Increase in Electric Power.................................................................... 40 8.2 Requesting Additional Meters ..................................................................................... 46 8.3 Requesting a Building Number.................................................................................... 51 8.4 Requesting a To Whom It May Concern Letter........................................................... 57 8.5 Photocopying and Stamping Blueprints....................................................................... 61 8.6 Renewing Permit for 6 Months .................................................................................... 65 8.7 Extending Approval Validity ....................................................................................... 69 8.8 Requesting Permit Cancellation before Start of Work................................................. 73 8.9 Applying for Building Permit Application Cancellation ............................................. 77

9 Permit Application for Owners & Decor Companies.......................................... 81 9.1 Requesting an Adjustment Addition Permit (Simple Owner)................................... 82 9.2 Requesting a Maintenance Permit................................................................................ 87 9.3 Requesting a Painting Permit ....................................................................................... 96 9.4 Requesting a Normal Decor Permit ........................................................................... 101 9.5 Requesting a Simple Decor Permit ............................................................................ 112 9.6 Requesting a Decor Permit before Issue of Completion Certificate .......................... 118



10 Acquiring Permission for Road Service and Temporary Works ................. 123 10.1 Walk Side Booking Permit ........................................................................................ 124 10.2 Temporary Tents Permit ............................................................................................ 128 10.3 Electricity Cable Permit ............................................................................................. 132 10.4 Road Signboard Permit .............................................................................................. 135 10.5 Roof Signboard Permit............................................................................................... 140 10.6 Occupy Parcel ............................................................................................................ 146 10.7 Pavement Permit ........................................................................................................ 150 10.8 Outside Planting Permission ...................................................................................... 154

10.8.1 Permission for Full Planting .......................................................................................... 154 10.8.2 Permission for Partial Planting ...................................................................................... 159

11 Availing Special Services & Exceptions.......................................................... 164 11.1 Requesting New Building Style Verification Permit ................................................. 164 11.2 Requesting Exceptions............................................................................................... 168

12 Other Applications............................................................................................ 176 12.1 Viewing Other Applications ...................................................................................... 176 12.2 Request Statistical Info .............................................................................................. 177 12.3 To Whom It May Concern letter................................................................................ 180 12.4 Unblocking Services .................................................................................................. 183

13 Appendix............................................................................................................ 186 13.1 Creating Charges........................................................................................................ 187 13.2 Viewing Modification Options .................................................................................. 190 13.3 Creating Versions of a Returned Application ............................................................ 196 13.4 Re submitting a CFR Application .............................................................................. 200 13.5 Responding to Engineer Notes................................................................................... 204 13.6 Printing Screens from BPCS...................................................................................... 206



1 Introduction This document is the user guide for the contractors and owners of Building Permit & Control System (BPCS). An owner here refers to the land/building owners.

1.1 Document Structure

This guide has10 chapters and the outline of each chapter is given below:

Chapter Name Description Introduction Introduces the structure of the guide, and the audience of

the guide. System Requirements Describes the minimum hardware and software

requirements to be able to access BPCS. Getting Started Describes the business user prerequisites, and the steps

involved to register and log on to BPCS. Projects Describes projects and the steps involved to create, view

and delete projects. Applications Describes applications, application types and the steps

involved in creating permit application Adjustment, Addition & Demolition Permits

Describes the steps involved to submitting a permit application for demolition

Miscellaneous Service Requests Describes the steps involved in submitting permit application requests for increasing power, additional meters, building number requests, to whom it may concern letters, renewing permit, extending approval validity, unblocking a parcel and other miscellaneous services

Permit Application for Owners & Dcor Companies

Describes the steps involved in submitting permit application for painting, simple and normal dcor works, dcor permit before issue of completion certificate, adjustment addition permit and maintenance permits

Acquiring permission for road services and temporary works

Describes the steps involved in submitting permit application for walk side booking, temporary tents, electricity cable, road and roof sign boards and outside planting

Availing special services & Exceptions Describes the steps involved in submitting permit application for requesting exceptions and new building style verification

Other Applications Describes the steps involved in creating applications requesting statistical info, to whom it may concern letters and unblocking services

Appendix Describes the steps involved in creating applications for creating charges, steps to view modifications for all the dcor applications, creating versions of a returned application, responding to engineer notes, resubmitting a CFR application, and printing screens. These processes are common to all application types and hence are included in this section.



2 Overview Building Permit & Control Systems (BPCS) is a system that has revolutionized and automated the building departments permit issue and control section application process in Dubai Municipality.

BPCS allows business users which are consultants, contractors, and owners, to apply for, and follow up on the application for permits through an e- service. This ensures the minimal manual transactions in Dubai Municipality for buildings permit related work.

BPCS includes all the processes that covers the building permits needs of consultant /contractors and owners and provides them with options to track the processing and checking results. Also, the system is integrated with DM systems such as e-payment system, Geographical Information System (GIS), financial systems, pre qualification procedures and more to provide a convenient and enterprise environment for BPCS users.

2.1 BPCS Features

BPCS allows the business users to perform the following functions online:

Create new building permit applications, view application information, building data, pay the charges and more

Create new building permit and control applications for the required mandatory processes

Upload/attach documents against the applications Make payments Submit the applications to Dubai Municipality Review the status of the submitted application Review the charges Review Control section inspection requests and violations/fines Receive notifications/messages from DM employees



2.2 BPCS Architecture This section gives a brief overview of BPCS architecture and the flow of the application.

The pictorial representation of the BPCS architecture is given below

Figure 2-1: BPCS Overview



A general description of the BPCS architecture and the process is described below.

Each user logs into the DM portal and creates an application which belongs to a specific project. Once the application is complete and submitted to DM, it goes through an approval process based on the type of permit and the type of building.

The counter clerk is the first interface between the user and engineers in DM. The counter clerk reviews the application and either approves or rejects the same. If the application is rejected, its returned to the user. If the application is accepted, its forwarded to the relevant building engineer committee for approval.

Each of engineers reviews the application and the attachment and if approved, forward it to the senior architect or engineer for final approval. If the engineers dont approve the application, its returned to the user with comments. The user creates a new version of the application and resubmits the same for acceptance and approval.

The senior architects or engineers review the application and approve the same. The approved application is returned to the user with further instructions. If the senior engineers or architects reject the application, the application is still returned to the user with comments, who resubmits the same for acceptance and approval.

The instructions to create the different applications, based on the application types are discussed in detail in the manual.



3 System Requirements This section lists the minimum hardware and software requirements by the contractors and owners to access and use BPCS.

3.1 Software Requirements

The minimum software required to access BPCS are:

Description Version

Operating System Windows 2000 and above

Internet Explorer 5.0 and above

Internet Speed 512 Kbps and above

RAM 256 MB and above



4 Getting Started This section describes the prerequisites to be a Contractor. It also describes the Registration process for the Dubai municipality portal and the log in process for BPCS.

4.1 Contractor Prerequisites

Dubai Municipality has a qualification or a grading process that categorizes e-service users into Consultant, Contractor, and public users. It is mandatory for every consultant and contractor to have a trade license and the same should be registered with Dubai Municipalitys pre-qualification department.

Dubai Municipality grades consultants and contractors based on certain requirements.

The requirements for a contractor to access BPCS are:

Apply for a trade license form the Department of Economic Development (DED) Register the license with the e-government department of Dubai Municipality to

be able to access the Dubai Municipality services

Register the trade license with the pre-qualification department of Dubai Municipality

) The registration processes of DED, e-government and pre-qualification of building department are out of the scope of this document

After registering with e- government, the user name and password is issued for the contracting company. The company in turn creates users ids for its employees and assigns services and roles to employees to access the BPCS system. The applicant uses this user name and password to log on to the BPCS system as a contractor and creates projects and applications.

Contractors are of different categories. Based on the nature of work and the application, contractors are classified as General Contractors, Decor Contractors, Digging Contractors and more. However, there is no categorization of contractors in BPCS. The contractor selects the category based on the application type.

For the Digging and Decor Permits the Contractors are identified by the activities defined by pre-qualification section. Else contractors can apply for any type of contractor related permits.



4.2 Logging in to BPCS

To log in to BPCS:

Step Action

1. Open the web browser (Internet Explorer is recommended) and enter the following URL: www.dm.gov.ae. The following page is displayed.

Figure 4-1: Dubai Municipality Homepage

2. Enter the User Name and Password. After the credentials are verified the DM services page is displayed. Click the Building & Control Services link listed as one of the DM Services. The BPCS homepage is displayed in a new window.



Figure 4-2: BPCS Homepage

3. The home page is divided into two panes: Tasks and Messages and General Messages Pane.

4. The Tasks and Messages pane lists the notifications received from the Dubai Municipality with regards to the submitted applications. It displays details such as Message Date, Sender, Message, Application Type, Application Status, Parcel number and Application number.

5. It also allows you to search for information based on Parcel Id, Project Number, Application Number, Application Status, and Message Date.

6. The General messages pane displays any communication/ messages sent by the Dubai Municipality.

7. It displays details such as Message Date, Sender, and the Message. You can also send messages to the Dubai Municipality for any communication relating to the application follow up.

8. To send a general message, click the Send General Messages link. The Send Messages screen is displayed.



Figure 4-3: Send General Messages Screen

9. Enter the message in the message box. To send the message, and click the Send Message button.

10. To cancel the message, click the Reset button. 11. To return to the homepage, click the App. Follow Up link.



5 Projects A project refers to a new file opened by the consultants and contractors to apply for any permit related work on the parcel. A project can have more than one application (but only one draft application per applicant is allowed in the same project). A Contractor can have more than one project for different building assignments, and more than one application for each project. Each project has a unique project number which is generated by BPCS when the first application in the project is submitted. If there are no submitted applications in the project, then the application is assigned a draft number.

Parcel refers to a defined plot of land in an area. A parcel could be an empty plot of land, or a land with building existing on it. Each parcel has a unique parcel id which is provided by the Geographical Information System (GIS). It is mandatory for the consultant to provide the parcel id when applying for the any building permit. A parcel id is a seven digit number, where first 3 digits represent the Community number.

5.1 Creating a new project

Contractors can create a new project for different application types.

To create a new project:

Step Action

1. Click the Working Area link on the homepage. The following screen is displayed.



Figure 5-1: Working Area

2. Click the New Project button. The following screen is displayed.

Figure 5-2: Project Information

) It is mandatory to fill out the fields with an asterisk (*) against the field name.



3. Enter a description for the project in the Project Description field. 4. You will notice that the Contractor Name is automatically displayed. 5. To view the contractor information, click the Cont Info link. The following

screen is displayed.

Figure 5-3: Contractor Information

6. To return to the Project Information screen, click Close. 7. Enter the Owner Password incase the owner needs to access the project. 8. Enter the seven digits Parcel Id allotted to you in the affection plan. 9. To view the geographic location of the parcel, click the Show Map link. The

following screen displaying the location of the parcel is displayed.

Figure 5-4: Map of the Parcel Id



10. To check if the parcel exists, click the Show Info button. If the parcel exists, the details such as the community name, parcel status and zone code are displayed.

11. Enter the percentage of the parcel occupied in the %of parcel occupied field. This field is applicable to projects that have new building projects.

12. Select the check box against the I agree that I hold an approval letter from the parcel owner to be his consultant for the specified parcel.

13. Click the Save button to save the project information. The following screen is displayed.


14. This step marks the end of project creation.



5.2 Viewing Project Details

To View projects:

Step Action

1. Click the Working Area on the home page. The working area screen is displayed. Scroll down and locate the project details pane.

Figure 5-6: Project Details List

2. The project details pane lists all the open projects with details such as Project Status, Project No, Project Description, No of applications, Parcel Number, Project Date, Display Building, and Old System.

3. To view details of a particular project, click the details listed under the Project Number column. The following project information screen is displayed.




4. To view the parcel details of the project, click the details listed under the Parcel Number column. The parcel details screen is displayed.



Figure 5-8: Parcel Details

5. The parcel details screen displays details of the Affection Plan which includes the parcel id, the community name and code; the Area of Land which includes affected area, balance area and total area; the Zoning Details such as the set back, the land usage, height, parking and remarks if any; and Miscellaneous, Parcel Gate Level and Exception details if any.

6. If the parcel has existing building, and you wish to view the building details, click the View link listed in the Display Building Details column. The following screen is displayed.



Figure 5-9: Building Details

7. To view the number of application in the project, click View App. The application details associated with the project are displayed.

Figure 5-10: Permit Applications

8. To view the version details of the application listed in the project, click the number listed in Version Number column. The following screen is displayed.



Figure 5-11: Application Versions

9. To view the application details, click the View link listed under the App. Details column. The following screen is displayed.



Figure 5-12: Permit Application Details

10. To return to the home page, click the App. Follow Up link.



5.3 Deleting a Project

To delete a project:

) You cannot recover a project once it has been deleted. So make sure you dont need the project before deleting the same.

Step Action

1. Click the Working Area tab on the homepage. The working area screen is displayed.

2. Scroll down to the Project details pane and select the check box against the project you wish to delete.

) Projects which have one or more submitted applications cannot be deleted. You will notice that the check box under the Delete column is grayed out for such projects.

Figure 5-13: Select Project for deletion

3. Click the Delete Project button. The following screen, asking you to confirm the deletion is displayed.

Figure 5-14: Confirm Deletion

4. To delete the project, click Ok. Else click Cancel.



6 Applications Application refers to the permit request forms that are submitted by consultants and contractors to get DMs permission before initiating buildings or parcel related work. All applications are linked to a project. Each application has a unique number made up of three parts: Project Number, Application Number and Application Version Number.

For instance, in the application id: 118183 - 10 1:

118183 is the project number,

10-is the application number, and

1-is the version number of the application.

) An application has to be associated with a project. An application cannot be independent of a project.

Application Groups & Types

The permit applications are arranged in below hierarchy:

Processes Group o Application Types

Applications A Process group is set of related application/permit types

An application type defines the purpose of application. One application type can only belong to one process group.

BPCS has categorized applications into six process groups. The five process groups related to contractors are:

Adjustments/additional/demolition permit applications Miscellaneous services regarding permit application Applications for owners & decor companies Permission for road services and temporary works Special services & Exceptions

Application types are categorized into process groups for easy identification and allocation of application types. For instance, the new building permit application group has two application types: Preliminary and Final new building.



The application types associated with each the above six process groups are given below:

Adjustment/Additional/Demolition permit application o Building demolition permit

Miscellaneous services regarding permit application o Request to increase electricity power o Request additional meters o Building number requests o For whom it may concern request o Blue prints photocopying and stamping requests o Renew permit for 6 months request o Extend approval validity request o Permit cancellation before start of work request o Building permit application cancellation request o Request for unblocking

Applications for owners & decor companies o Adjustment and addition permit (Simple-Owner) o Maintenance permit by owner o Painting permit by owner o Normal decor permit o Simple decor permit o Dcor permit before issuing completion certificate

Permission for road services and temporary works o Walk side booking permit o Outside planting permit request o Pavement permit o Occupy parcel permit o Electricity cable permit o Temporary tents permit

Special services & Exceptions o New building style verification o Request for exceptions



6.1 Creating a New Application (Generic)

An application is always associated with a project. So, before you can create a new application, you either have to create a new project or select an existing project.

To create a new application:

Step Action

1. Click the Working Area tab on the homepage. The working area screen is displayed. Click on the Project Number for which you will create an application.

2. You can create a new project and add an application. For details refer to the Creating a new project section in the About Projects chapter.

3. Alternatively, you can click the View Application link against the project you want to create a new application for, in the working area. The Applications screen, listing all the application in the selected project is displayed. Click the New Application button. The following screen is displayed.


4. Click the New Application button. The following screen is displayed.



Figure 6-2: Permit Application

) It is mandatory to fill out the fields with an asterisk (*) against the field name. 5. Select a group from the Process Group drop down box. You can choose from

any of the six groups.

6. Select an application type from the Application Type drop down box. Depending on the process group you select, the application type is displayed.

7. Enter a description for the application.

8. Click the Save Application button. The new application is created for the selected project and you are prompted to fill in further details.

The above is a generic procedure for creating an application. As stated earlier, for each of the six process groups selected during application creation different application types are displayed. The application creation procedure for each of the group and its application type is given in the following sections of the manual.



7 Application for Building Demolition

A building demolition application is submitted when you have to demolish for complete demolition or partial demolition. In complete demolition, the whole building is brought down where as in partial demolition either some floors or a part of the building is demolished.

Building Demolition can be accomplished manually or mechanically. This section describes the steps to submit an application for Manual and Mechanical building demolition.



7.1 Building Demolition Permit Manual

To submit a manual building demolition permit:

) It is mandatory to fill out the fields with an asterisk (*) against the field name. Step Action

1. Create a new application. For details, refer to the section 6.1 Creating a new application (Generic) process .Follow steps 1-3. The Permit Application screen is displayed.




2. Select the Adjustment Addition Demolition Permit application option from the process group drop down box.

3. Select the Building Demolition Permit option from the application type drop down box.

4. Enter a Description for the application. 5. Select the type of contract work from the Cont. Work Type drop down box. You

can choose from Minor, Medium, Major, and Special Works option. Here, we have chosen the Medium Works option.

6. Enter name of the insurance company in the Insurance Company field. 7. Enter the policy number in the Policy Number field. 8. Enter the insured amount in the Insurance Amount field. 9. Select the type of demolition from the Demolition Type drop down box. You can

choose between Manual, Mechanical and According to approved demolition drawings option. Here, we have chosen the Manual option.

10. Click the Save Application button. The Permit Application screen is displayed. 11. Click the Building Card link. The following screen is displayed.

Figure 7-2: Select Building Card Screen

) Only building with the status Completion Certificate Issued can be selected for building demolition. 12. Select the building you want to demolish and select the Complete Building

Demolition option from the Select Operation drop down box. Click Go button. The following screen is displayed.



Figure 7-3: Confirm Building Demolition

13. To continue with the building demolition, click OK. The following screen is displayed.

Figure 7-4: Changed Status

14. You will notice that the modified status for the selected building is Yes. Click the Permit application button and return to the Permit Application screen. Scroll down and click the Submit button. The following screen is displayed.



Figure 7-5: Application Summary

15. Click the Submit Now button. The following screen is displayed.

Figure 7-6: Create Charges

16. If you want to make some changes to the permit application, click cancel. Else, click Ok.

17. The application is submitted and a message prompting you to pay the charges is displayed. For details refer to the section 13.1 Creating Charges in the appendix. After paying charges return to the permit application page by clicking the Permit Application link. The following screen is displayed.



Figure 7-7: Submitted Permit Application

18. You will notice that a task has been generated for the DM official and a message about your application submission is displayed.

19. Also, the final status of the application is changed from New to Submitted 20. You can also view the application submission message in the application follow

up screen.

21. This step marks the end of creating an application to demolish a building manually.



7.2 Building Demolition Permit Mechanical

To submit a mechanical building demolition permit:






2. Select the Adjustment Addition Demolition Permit application option from the process group drop down box.

3. Select the Building Demolition Permit option from the application type drop down box.

4. Enter a Description for the application. 5. Select the type of contract work from the Cont. Work Type drop down box.

You can choose from Minor, Medium, Major, and Special Works option. Here, we have chosen the Medium Works option.

6. Enter name of the insurance company in the Insurance Company field. 7. Enter the policy number in the Policy Number field. 8. Enter the insured amount in the Insurance Amount field. 9. Select the type of demolition from the Demolition Type drop down box. You

can choose between Manual, Mechanical and According to approved demolition drawings option. Here, we have chosen the Mechanical option.

10. Click the Save Application button. The Permit Application screen is displayed.

11. Click the Building Card link. The following screen is displayed.

Figure 7-9: Building Card

) Only building with the status Completion Certificate Issued can be selected for building demolition. 12. Select the building you want to demolish and select the Demolish Floors

option from the Select Operation drop down box. Enter the total number of floors you want to demolish and Click the Go button. The following screen is displayed.



Figure 7-10: Confirm Demolition

13. To continue with the building demolition, click Ok. The following screen is displayed.

Figure 7-11: Modified Building Status

14. You will notice that the modified status for the selected building is Yes. Click the Permit application button and return to the Permit Application screen. Scroll down and click the Submit button. The following screen is displayed.




15. Click the Submit Now button. The following screen is displayed.






Figure 7-14: Submitted Permit Application


19. Also, the final status of the application is changed from New to Submitted 20. You can also view the application submission message in the application

follow up screen.

21. This step marks the end of creating an application to demolish a building mechanically.



8 Miscellaneous Service Request Miscellaneous services refer to services such as requesting building numbers, letters from municipality, renewing permits, canceling permits, unblocking parcels and more.

The permit application process for the miscellaneous services differs on the type of service required. The miscellaneous services handled by contractors are:

Permit to increase power supply Permit for additional meters Permit for building number To Whom It May Concern letter Photocopying and stamping blueprints Extending approval validity Renewing permit for 6 months Requesting a building permit cancellation before start of work Unblocking a parcel; and Requesting permit cancellation

This section describes the application process for each of the miscellaneous services.



8.1 Requesting an Increase in Electric Power

To increase the power supply in buildings, contractors are required to submit an application to DM. The DM reviews the application and can either approve or reject the application.

To submit a request to increase electric power:


1. Create a new application. For details, refer to the section 6.1 Creating a new application (Generic) process. Follow steps 1-3. The Permit Application screen is displayed.

Figure 8-1: Application to Increase Electricity



2. Select the Miscellaneous services regarding permit application option from the process group drop down box.

3. Select the Request to Increase Electricity Power option from the application type drop down box.

4. Enter a Description for the application. 5. Enter the applicants mobile number in the Applicant Mobile Number field. 6. Enter the applicants telephone number in the Applicant Telephone Number

field. 7. Enter the applicants email id in the Applicant Email field and click the Save

Application button. The following screen is displayed.




8. Click the Click here to Increase Power Supply link as shown in figure 8-2 against the Increase Electrical Power field. The following screen is displayed.

Figure 8-3: Select Building

9. Select the building(s) you want to increase the electric supply and click the Close button. The following screen is displayed.

Figure 8-4: Increase Electricity Details

10. You will notice that the selected building(s) are displayed against the Select Buildings field.

11. Enter details such as the Units of Electricity required per floor, the Increased Load and the reason for the increase and click Add. The following screen is displayed.



Figure 8-5: Add Building Details

12. You will notice that the entered street details are displayed below. Click the Done button. The permit application screen is displayed.

13. To edit an entry, select the radio button against the meters you want to edit, and click the edit link. Make the required changes and click the Done button.

14. To remove a request, select the radio button against the meters you want to remove, select the check box under Delete and click the Delete link. The electric power detail is removed from the list.

15. Scroll down and click the Submit Application button. The following screen is displayed.



Figure 8-6: Submit Application

16. Click Submit Now button. The following dialog box is displayed.






Figure 8-8: Submitted Application to increase Electricity



follow up screen.

22. This step marks the end of creating an application to increase electric power.



8.2 Requesting Additional Meters

This application is for the applicants (contractor/owner) to get the NOC for additional/new electricity/water meters. As the electricity or water meter has the same application form, and has same details so system will have one application type for both type of meters.

To submit a request for additional meters:



Figure 8-9: Application to Request Additional Meters



2. Select the Miscellaneous Services Regarding Permit Application option from the process group drop down box.

3. Select the Request Additional Meters option from the application type drop down box.

4. Enter a Description for the application. 5. Enter the applicant mobile number in the Applicant Mobile Number field. 6. Enter the applicant telephone number in the Applicant Telephone Number

field.

7. Enter the applicant email in the Applicant Email field and click the Save Application button. The following screen is displayed.


8. Click the Click here to add extra meters link against the Additional Meters field. The following screen is displayed.



Figure 8-11: Request Meter Details

9. Select the water meter option from the Meter Type drop down box. You can choose from the following options:

a. Water Meter, b. Electricity Meter c. Shared Water Meter d. Shared Electricity Meter 10. Click the Select button and select the building(s) you are requesting the

additional meters for.

11. Select the floor and enter Unit Details for the floor you are adding the new meters too.

12. Enter the number of New Meters required and click Add. The following screen is displayed.

Figure 8-12: Add Meter details



13. You will notice that the entered building details are displayed below. Click the Done button. The permit application screen is displayed.


15. To remove an added meter, select the radio button against the meters you want to remove, select the check box under Delete and click the Delete link. The meter is removed from the list of added meters.









Figure 8-15: Submitted application to request additional meters



follow up screen.

23. This step marks the end of submitting an application to request additional meters.



8.3 Requesting a Building Number

This application is for the applicants (Consultant/Contractor or Owner) to get the Building number allocated by buildings department to uniquely identify the building/compound buildings.

To request for a building number:

) It is mandatory to fill out the fields with an asterisk (*) against the field name Step Action


Figure 8-16: Application to Request Building Number



) Only buildings with status permit delivered and completion certificate issued qualify for building number requests.

2. Select the Miscellaneous Services Regarding Permit Applications option from the process group drop down box.

3. Select the Request Building Number option from the application type drop down box.

4. Enter a Description for the application. 5. Enter the applicants mobile number in the Applicant mobile number

field.

6. Enter the applicants telephone number in the Applicant Telephone Number field.

7. Enter the applicants email id in the Applicant Email field and click the Save Application button. The following screen is displayed.




8. Click the Add/View Building Number requests link as shown in figure 8-17 against the building number requests field. The following screen is displayed.

Figure 8-18: Request Building Number

9. Select direction of the street from the Street Directions drop down box and enter details such as the number of gates the building has.

10. If the building is surrounded by a compound wall, select the Is Compound check box. Else leave it unchecked.

11. Click the select button adjacent to the select building field. The following screen is displayed.

Figure 8-19: Select Building

12. Select the check box against the building(s) you are requesting the number for. Click the close button.

13. If the building is surrounded by a compound wall, select the Is Compound checkbox.

14. The request for building number screen is displayed. Click Add. The following screen is displayed.



Figure 8-20: Add Building Details


16. To remove a building number, select the radio button against the meters you want to remove, select the check box under Delete and click the Delete link. The building number detail is removed from the list of building number requests.

17. You will notice that the added street and building details are displayed in the screen below. Click the Done button. The permit application screen is displayed.





19. Click the Submit Now button. The following dialog box is displayed.






Figure 8-23: Submitted Application to request Building Number


23. Also, the final status of the application is changed from New to Submitted

24. You can also view the application submission message in the application follow up screen.

25. This step marks the end of submitting an application to request a building number.



8.4 Requesting a To Whom It May Concern Letter

This process is for the applicants to request for a letter attested by DM authorities.

To request for a to whom it may concern letter:



Figure 8-24: Application to request a letter

2. Select Miscellaneous services regarding permit applications option from the process group drop down box.



3. Select the To Whom It May Concern option from the application type drop down box.

4. Enter a Description for the application 5. You will notice that the name of the applicant appears automatically in

both English and Arabic.

6. Enter the applicants mobile number in the Applicant Mobile Number field.


8. Enter the applicants email id in the Applicant Email field and click the Save Application button. The permit application screen is displayed.






Figure 8-27: Submitted Application for whom it may concern letter




16. This step marks the end of submitting an application for the to whom it may concern letter.



8.5 Photocopying and Stamping Blueprints

This application is for the applicants (Consultant/Contractor/owners) to get the photocopy of the permit drawings/blueprints and also the official stamping of drawings. There is no change in process depending on the handing over of blueprints.

To submit blueprints for photocopying and stamping:

) It is mandatory to fill out the fields with an asterisk (*) against the field name: Step Action


Figure 8-28: Application for Photocopying & Stamping



2. Select Miscellaneous services regarding permit applications option from the process group drop down box.

3. Select the Blue Print Photocopying and Stamping option from the application type drop down box.

4. Enter a Description for the application 5. Enter the applicants mobile number in the Applicant Mobile Number

field.


7. Enter the applicants email id in the Applicant Email field. 8. Select the Photocopy with Stamping option against the Request For field.

You can choose from Only Photocopy, Photocopy and Stamping and Only Stamping option.

9. Select the desired option from the Photocopy Type drop down box. You can choose from Hardcopy, CD and Online options.

10. Select the shop you are getting the blueprints photocopied and stamped. You can choose from pre-defined list of shops that is suitable for applicant. Click the Save Application button. The permit application screen is displayed.

11. Click the Select Permits for Photocopying/Stamping link against the blueprint photocopying field. The following screen is displayed.

Figure 8-29: Blue prints & photocopying details

12. To select all the permits on the parcel or plot, select the checkbox against Select All the permits on this parcel/plot.

13. To select specific permits, enter the permit number and select the appropriate building type from the drop down box. If you choose a multi storey or a public building, you will be prompted to enter the number of floors. Click the Save button. The building permit screen is displayed.

) You can select a maximum of 3 permits that are not available in the system.



) If the permit you want to stamp is not listed, enter the permit number and select the building below and save the details.

14. Scroll down and click the Submit Application link. The following screen is displayed.








Figure 8-32: Submitted Application for photocopying & stamping blueprints




21. This step marks the end of creating a permit application for photocopying and stamping blueprints.



8.6 Renewing Permit for 6 Months

Applications with the status permit delivered are valid for six months from the date of issue. If the Contractors havent begun construction work by the fifth month, they can request DM to renew the permit for 6 months. Contractors submit a request to DM to renew the permit. DM reviews the application and can either approve or reject the same.

To submit a request to renew the permit:



Figure 8-33: Application to renew permit



2. Select the Miscellaneous services regarding permit applications from the process group drop down box.

3. Select the Renew permit for 6 months option from the application type drop down box.

4. Enter a Description for the application and a valid Explanation for extending the approval.

5. Select the application you want to renew the permit validity for from the Application for renewal drop down box.

) Only application with the status permit delivered and about to expire in a months time are displayed in the application for renewal drop down box.

6. Click the Save Application button. The permit application screen is displayed.

7. Scroll down and click the Submit Application screen. The following screen is displayed.





Figure 8-36: Submitted application to renew permit



follow up screen.

14. This step marks the end of submitting an application to renew the permit for 6 months.



8.7 Extending Approval Validity Approved permit applications are valid for nine months from the date of approval. Contractors can apply to extend the approval validity one month before the expiry period. It is recommended to submit the approval extension a month before the expiry date. Contractors submit a request to DM to extend the approval. DM reviews the application and can either approve or reject the same.

To submit a request to extend the approval validity:



Figure 8-37: Application to extend approval validity




3. Select the Extending Approval Validity option form the application type drop down box.

4. Enter a Description for the application and a valid Explanation for extending the approval.

5. Select the application you want to extend the approval for from the Application for renewal drop down box.

) Only approved application, about to expire in a months time are displayed in the application for renewal drop down box.

6. Click the Save Application button. The permit application screen is displayed.






Figure 8-40: Submitted Application t to extend approval




14. This step marks the end of submitting a request to extend the approval validity.



8.8 Requesting Permit Cancellation before Start of Work

Contractors can request DM to cancel permit application before start of work. However, Contractors will have to provide a valid reason for requesting the cancellation.

To request a cancellation of a delivered work permit:



Figure 8-41: Application to request permit cancellation before work begins




3. Select the Permit Cancellation before Start of Work option form the application type drop down box.

4. Enter a Description for the application. 5. Select the application whose permit you want to cancel from the

Application for Cancellation drop down box and click the Save Application button. The permit application screen is displayed.

) Only applications with the status permit delivered can be selected for cancellation. 6. Scroll down and click the Submit Application screen. The following

screen is displayed.





Figure 8-44: Submitted application to request permit cancellation before work begins




13. This step marks the end of submitting an application to request the permit cancellation before start of work.



8.9 Applying for Building Permit Application Cancellation

Contractors can request DM to cancel approved permit application after the application is approved. However, Contractors will have to provide a valid reason for requesting the cancellation. Contractors submit a cancellation application to DM, who review the same and either approve or reject the application.

To submit a building permit cancellation application request:



Figure 8-45: Application to cancel building permit application




3. Select the Building Permit Application Cancellation option form the application type drop down box.

4. Enter a Description for the application and a valid explanation for extending the approval.

5. Select the application you want to cancel from the Application for renewal drop down box.

) Only approved application are displayed in the application for renewal drop down box. 6. Click the Save Application button. The permit application screen is

displayed.






Figure 8-48: Submitted Application for building permit application cancellation




14. This step marks the end of submitting an application to cancel the building permit application.



9 Permit Application for Owners & Decor Companies Contractors have to take permission from DM to begin the decoration or interior work in the buildings. Contractors can apply for this type of permit either for a new building or a building under construction.

This section describes the application process for the following:

Requesting an adjustment permit (simple owner) Maintenance permit Painting permit Normal decor permit Simple decor permit and Decor permit before the completion certificate issue



9.1 Requesting an Adjustment Addition Permit (Simple Owner)

This application is used to make simple modifications in either a new building or an existing building. By simple modifications we mean that the contractor can carry out decor work, or painting work and other simple tasks. The contractor will not be able to add new buildings or floors, or modify the floor plan etc.

To request an adjustment addition permit (simple owner):



Figure 9-1: Application for Simple owner adjustment/addition permit

2. Select the Application for owners and decor companies option from the process group drop down box.



3. Select the Adjustment and Addition permit (Simple-Owner) option from the application type drop down box.

4. Enter a Description for the application and click the Save Application button. The permit application screen is displayed.

Figure 9-2: Building Card

5. Scroll down and click the Building Card link. The following screen is displayed.

Figure 9-3: Building on Parcel

) Besides modifying buildings, you can view and modify building details, floor details, and existing modifications, fix building details, fix floor details, and fix building summary details. Fo

contractor owners guide

Documents

bpcs features

bpcs architecture

building number

new project

new application generic

viewing project details

system requirements

software requirements