continuous availability operational simplicity financial advantage the stratus ® ftserver ® family

ContinuousAvailability

OperationalSimplicity

FinancialAdvantage

The Stratus® ftServer® Family

Stratus Confidential

2

Industry-standard ftServerIndustry-standard ftServer®® platform platform >99.999% availability across fleet>99.999% availability across fleet Choice of hardened operating systemChoice of hardened operating system Automatic availability; no application modificationAutomatic availability; no application modification

Platforms Differentiated by Superior Availability

Red HatRed Hat®® Enterprise Enterprise LinuxLinux®®

Red Hat Red Hat Certified Certified Hardware Hardware CatalogCatalog

MicrosoftMicrosoft®® Windows Windows ServerServer™™ 2003 2003

Microsoft Microsoft Hardware Hardware Compatibility Compatibility ListList

VMwareVMware® ®

Infrastructure Infrastructure 33

Global Alliance Global Alliance PartnerPartner


3

Joint program to insure processor determinism

Early access to new processors

ftServer® Series systems in Intel labs

Collaborate on OS availability features Hardened drivers Memory resynchronization Support for mission-critical applications Collaborative support model ftServer systems in partner test labs

Reseller of CLARiiON® storage systems ftServer Series systems in EMC Qualification lab Collaborative support model

Technology Partners


4

Continuous Availability – 99.999%

Track record of success Trusted availability partner for

over 27 years to enterprises, government agencies and telecommunications service providers worldwide

Pioneer in continuous availability solutions

Clients in 70 countries on 6 continents

Global world-class expertise Specialized availability experts Unrivaled troubleshooting

expertise


5

Stratus® ftServer® Family

2500 Family2500 Family 4400 Family4400 Family 6200 Family6200 Family

Dual-coreDual-core Dual-coreDual-core Quad-coreQuad-core

Positioning

Highly affordable, Highly affordable, entry-level, fault-entry-level, fault-tolerant server tolerant server

Versatile, expandable Versatile, expandable Price/performance Price/performance leader for applications leader for applications that must not failthat must not fail

Enterprise-class server Enterprise-class server delivering maximum delivering maximum performance & performance & availability for mission-availability for mission-critical computingcritical computing

Deployment Model

Replicated remoteReplicated remotelocationslocations

Departmental Departmental business processingbusiness processing

Critical enterpriseCritical enterprisebusiness/operations business/operations processingprocessing

Workload

Standalone Standalone Fixed configurationsFixed configurations

Stable Stable Sophisticated SMB Sophisticated SMB

environmentsenvironments General purposeGeneral purpose

Growing or Growing or unpredictableunpredictable

Transaction-intensiveTransaction-intensive Database server Database server Server consolidationServer consolidation


6

Eliminates single points of failureEliminates single points of failure Detects and isolates errorsDetects and isolates errors Presents single software imagePresents single software image Delivers zero switchover timeDelivers zero switchover time

ftServer® Architecture: Lockstep Technology

Fault Detection

&IsolationEmbedded I/OEmbedded I/O

PCIPCIDisksDisks

CPUCPU

ChipsetChipset

MemoryMemory

Fault Detection

&Isolation

Fault Detection

&IsolationEmbedded I/OEmbedded I/O

PCIPCIDisksDisks

CPUCPU

ChipsetChipset

MemoryMemory

Fault Detection

&Isolation

Lockste

pp

ed

CP

Us

Mu

lti-

path

I/O

Duplex hardware componentsDuplex hardware components

25006200

4400


7

Stratus Lockstep Technology: Automatic Availability

Redundant components execute same instructions

in lockstep Self-checking logic detects and isolates errors to

the component level and notifies Stratus of problems

If hard error occurs, faulty component is taken out of service; duplicate component continues normal processing

System distinguishes between transient and hard errors; withstands transient errors

In-memory data and disk data are protected


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Prevents, diagnoses, and Prevents, diagnoses, and resolvesresolves

software issuessoftware issues

Failsafe ftServer® System Software

Hardened drivers prevent software failures ftServer hardware and software combine

to shield operating system, middleware and application from the impact of transient errors

Software issues are reliably captured, analyzed and corrected

Extensive integration / error insertion testing

In-memory data and disk are protected

Hardened drivers prevent software failures ftServer hardware and software combine

to shield operating system, middleware and application from the impact of transient errors

Software issues are reliably captured, analyzed and corrected

Extensive integration / error insertion testing

In-memory data and disk are protected


9

Reliably distinguishes software issues from hardware issues to speed problem resolution

Driver hardening ensures uninterrupted processing if an I/O interface fails

Rapid disk resynchronization transparently mirrors disks and protects data integrity

Accurate error data capture enables root-cause analysis to prevent problem recurrence

Stratus Failsafe Software: Automatic Availability


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ActiveService™ Architecture:Automatic Availability

Hot-pluggable components are EASY to replace

System synchronizes with replacement component

Normal processing continues throughout Normal processing continues throughout process!process!

System automatically ordersCORRECT replacement part

Next DayNext DayDelivery Delivery ServiceService

Component fails. System ISOLATES fault and notifies Stratus that a CPU has failed


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Low TCO Cuts cost of

downtime Minimizes

business disruption

Better resource utilization

Operational Simplicity

Space-efficient fault-tolerant design

Quick to deploy Simple to

operate Easy to maintain Technology-

enabled services

Financial Advantage

Continuous Availability

ftServer® Family User Benefits

> 99.999% uptime for a suite of enterprise Operating Systems

Operating System availability enhancements


12

Stratus industry-standard

platforms are as easy

to install, use,

and maintain as

conventional servers


Designed for the most demanding local, Designed for the most demanding local, remote, and lights-out computing remote, and lights-out computing

environments environments


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Easy to Install

“I like the Stratus ftServer system because of its

simplicity. With clustering, the typical approach to

high availability,

comes other issues including complex configuration

and management, as well as software compatibility.”

Vaughn Book, Senior Vice President and Chief Technology Officer

Arrowhead Credit Union

Customer ResponseCustomer Response

Rapid deployment: applications typically up and running in less than a day Single system; single software licenses


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Easy to Use

Streamlines day-to-day operations Minimal operator intervention required No need to think about failure scenarios Remote monitoring, physical indicators;

and hot-pluggable components simplify serviceability

Reduces workload of IT support staff; enables redeployment of scarce resources

“One of the reasons for a change to the ftServer

system was to increase operational simplicity.

Considering the limited size of our IT team, the easy

management of the new server will also allow us to

save a lot of costly human effort." Diego Bertazzi, Operations Manager Information Technology Group,

Casino de la Vallee



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Easy to Maintain

Integrates with standard management tools,

existing staff skills, operational procedures

Managed as a single, industry-standard server

“Because the ftServer system runs in a Windows

environment, we are able to leverage technical

expertise that's plentiful throughout our staff. This is

a big change from the special knowledge needed to

work with the ATM/EFT controller that we replaced."Gomer Jones, Senior Vice President

Texas State Bank



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Immediate Application Availability

Application transparency• Applications load and go• Instant fault-tolerance

“Standard Windows server-based applications run

without a problem, operating transparently on the

fault-tolerant platform."



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Remote Problem Resolution that Goes Beyond the Hardware

The types of problems we resolve daily

The types of problems we resolve daily

... an availability expert answers.When You call ...

“You need immediate help when you have a 911 systems

issue, and Stratus understands that. Your call doesn't go

into a

phone tree. You speak to a problem-solver right away."Douglas Bolton, Information Systems Analyst

San Diego Fire & Life Safety Services


Operating system Network Database

Multi-vendor issues

Hardware Application

Patches Security Hot fixes


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ServicServicee

TierTier

ServiceService

OfferingOfferingYour Business Your Business EnvironmentEnvironment

Stratus Stratus Value AddValue Add

AssuredAvailabilit

yPlus

AssuredAvailabilit

y

Extremely risk adverse

High cost of downtime

Mission-critical applications

Require highest level of 24/7 support

Immediate response from an expert

Single point of contact Priority issue escalation Root-cause analysis and

permanent fix Availability partnership Premium operating

system services Availability program

guarantee

SystemAvailabilit

y

Traditional service levels are adequate

Competitive with traditional vendors break/fix services

Select the Support Offering thatMatches your requirements

Pre

miu

mB

asic


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Operations

Application Technology

Operations


Operations


Effectiveness at addressing downtime

Standalone Standalone SystemsSystems

some duplicate componentssome duplicate components

Clustered SystemsClustered Systems ftServer SystemsftServer Systems

Reduce failureRecover from failure

Prevent failure

Cost of downtime Cost of downtime negates negates advantage of low advantage of low purchase pricepurchase price

Unpredictable Unpredictable availability - varies availability - varies by vendor / modelby vendor / model

When it fails, it When it fails, it fails hardfails hard

Success depends Success depends on correct planning on correct planning and and implementationimplementation

Satisfactory Satisfactory operation highly operation highly dependent on dependent on skilled personnelskilled personnel

Lockstep Lockstep technology, failsafe technology, failsafe software, and software, and ActiveService™ ActiveService™ architecture provide architecture provide continuous continuous availabilityavailability

No special skills No special skills required to required to implement and implement and managemanage

Availability Alternatives


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ContinuousAvailabilityContinuousAvailability



Value Comparison

FeatureFeaturess

ftServer® System >99.999%

>Clusters 99.9%

SystemArchitecture

Lockstep TechnologyZero failover timeFailure prevention

Minutes of failoverFailure recovery

ResourceProtection

Failsafe SoftwareProtects memory & disk dataShields SW from transient HW errors

Protects ONLY disk dataHW errors cause OS and application failures

Service technology

ActiveService™ ArchitectureFault detection and isolationHot-swappable componentsBuilt-in serviceability

Limited self diagnostics Limited hot-swappabilityAdd-on serviceability

Deployment

Immediate Script development/testing

Application Modification

None Recommended

SystemOperation

Single system imageLights out operation

Multiple system imagesRequires IS Support

FinancialAdvantageFinancial

Advantage


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Ease of Implementation: Availability Alternatives Comparison Implementatio

n Process

StandaloneStandalonesome duplicate some duplicate

componentscomponents

ClusteredClustered

systemssystemsftServerftServer

systemsystem

Planning and design

None Extensive None

Addresses single points of failure

Extra work required

Extra work requiredYes; it's built-in

Sizing / load balancing

NoneNodes must be properly sized for adequate performance

None

Application modification

None

Highly recommended to ensure failover, SW compatibility, data integrity

None

Develop and test failover scripts

NoYes; must repeat with each change

No

Test for effectiveness

No Yes No

Document procedures

NoExtensive documentation

No


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Problem Handling Effectiveness: Availability Alternatives Comparison

Problem Problem Handling Handling FeaturesFeatures



ClusteredClustered


systemsystem

Recovery time from failure

Minutes to days Minutes to hours Zero

In-flight data All lost on failureAll lost on failover

No data loss

Fault detection and isolation

Limited LimitedYes, to the component level

Transient errors

May cause failure; lead to silent data corruption

May cause failure; lead to silent data corruption

Withstands transient errors; no data corruption

Hard errorsVaries by HW configuration; possible failure

System failoverSystem continues normal processing

Integrity of database transactions

Varies by HW configuration

Yes Yes

Driver hardening No No Yes


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Solutions Management:Availability Alternatives Comparison

On-going On-going ManagementManagement



ClusteredClustered


systemsystem

Server platform

Single system view;no special skills

Complex; requires specialized personnel

Single system view; no special skills

Failover testing when changes are made

No Required No

System monitoring, reporting, diagnostics

Varies by vendor and platform

Varies by vendor and platform

Integrated 24 x 7 system monitoring, status reporting tied to ActiveService Network

Remote problem identification / repair

Limited. Varies by vendor and platform

Limited. Varies by vendor and platform

Yes: even when server is offline

Memory data capture in event of OS outage

No NoYes, default feature; does not delay application restart

Change management

Changes easily tracked

Complex documentation

Changes easily tracked


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Stratus Active Stratus Active Upgrade™Upgrade™

Automatic synchronization between production and update

System can be restored to its original state at any time

Automatic pre-upgrade readiness check

Single OS and Single Application

Intuitive user-interface guides you through every step

No Application modification

Single Application outage Upgrade completed in

seconds

Managing Planned Downtime (Windows® only)

ClustersClusters

Prone to synchronization and recovery issues

_

Cluster expertise required

_

Minimal (1 to 3 short duration) outages

Challenges

Availability risk

Ease of use

Minimize downtime


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Cluster Customer Experience

Requiresspecialized skills:

PlanningDesigningBuildingScriptingConfiguringMeasuringTestingProcess must repeated with each change!

Notify service provider

Wait for arrivalProblem analysisReplace failed

componentReboot OSRecover file systemRecover databaseRestart network

softwareRestart application

Time-consuming, labor-intensiveTime-consuming, labor-intensive

Implementation Implementation ProcessProcess

Failure Recovery Failure Recovery ProcessProcess


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Stratus Customer Experience

Load-and-go deployment

Maximizes existing IT skills

Stratus Continuous Processing® technology prevents failures from occurring

24 x 7 monitoring and reporting integrated into every system

Root-cause analysis to prevent problem recurrance

Implementation Implementation ProcessProcess

Failure PreventionFailure Prevention

Automatic AvailabilityAutomatic Availability


27

ftServer® Product Specifications

ftServer 2500 ftServer 2500 systemsystem

ftServer 4400 ftServer 4400 systemsystem

ftServer 6200ftServer 6200

systemsystem

Processors 1-socket 1- and 2-socket 2-socket

CPU/FSBFrequency

Dual-core 2 GHz CPU1333 MHz FSB

Dual-core 2 GHz CPU1333 MHz FSB

Quad-core 2.66 GHz CPU1333 MHz FSB

CPU Cache 4MB L2 4MB L2 2 x 4MB L2

Memory 2GB–6GB DDR667 FBDIMM 2GB–12GB DDR667 FBDIMM 4GB–24GB DDR667 FBDIMM

PCI Slots 6 x PCI-X, or 4 x PCI-X and 2 x PCIe

RAID 1 Disk

3 Enterprise SAS or SATA Disks

Embedded SAS, 2x ENET (10/100/1000) ,3x USB2.0, 2x COMM, VGA, BMC, R/W DVD

Operating Systems

Windows® Server 2003 Standard Edition or Red Hat® Enterprise Linux®

Windows® Server 2003 Enterprise Edition VMware ® Virtual Infrastructure 3

Red Hat® Enterprise Linux®

Form Factor

4U Rack and Pedestal 4U Rack and Pedestal 4U Rack

Note: All I/O options specified in logical count, physical count is 2 times numbers specified


28

Building Blocks of the ftServer® Family

CPU / IO CRUBlindmate Backplane

2500 62004400


29

2U Blindmate Enclosure, front removable2U Blindmate Enclosure, front removable 1 or 2-socket CPU1 or 2-socket CPU 6 DIMM Slots6 DIMM Slots 1333 MHz Front Side Bus1333 MHz Front Side Bus 4 GHz Memory Bus4 GHz Memory Bus Up to 3 Hot plug, SAS or SATA Drives, front removable Up to 3 Hot plug, SAS or SATA Drives, front removable Power On button, front accessible & protectedPower On button, front accessible & protected 6 Customer Configurable PCI-X/PCI-Express slots, rear 6 Customer Configurable PCI-X/PCI-Express slots, rear

accessibleaccessible 2 10/100/1000 Com port, rear accessible2 10/100/1000 Com port, rear accessible

CPU/IOCPU/IO

ftServer® Modular Family Components


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Passive backplane for seamless component Passive backplane for seamless component interconnectinterconnectBlind mates power and signal to CRU’sBlind mates power and signal to CRU’sStandard 19” EIA compatibleStandard 19” EIA compatibleAdjustable rail – fits cabinet depth range 24” to Adjustable rail – fits cabinet depth range 24” to

30” 30” Shared connectors located in rearShared connectors located in rear

PassivePassiveBackplaneBackplane

ftServer® Modular Family Components


31

Workloads and Attributes Highly affordable fault-tolerance Easy to deploy and simple to manage Ideal for replicated deployment at

remote locations

Specifications

ftServer® 2500 Systems

Entry-level 1-socket

server

4U rack-optimized form factor Pedestal option 1-way CPU 2.0 GHz dual-core Intel®

Xeon™ processor with 4MB

cache Dual modular redundancy SAS/SATA storage supporting

6 internal disks

Optional external JBOD or RAID (Windows only)

2GB – 6GB memory 6 PCI-X slots, or 4 PCI-X and 2 PCI-

Express slots Integrated 10/100/1000 Ethernet Windows® 2003 Standard Edition or Red Hat Enterprise Linux


32

Workloads and Attributes Price / performance leader Dedicated business processing application

server Ideal for departmental business

processing; ideal for space-constrained data centers

Specifications


Mid-range 1- or 2-socket

system

4U rack-optimized form factor Pedestal option 2.0 GHz dual-core Intel® Xeon™

processor with 4MB cache Dual modular redundancy 2GB – 12GB memory SAS/SATA, storage

supporting 6 internal disks

Optional EMC (Windows/VMware only) or ftScalable Storage

6 PCI-X slots, or 4 PCI-X and 2 PCI-

Express slots Integrated dual 10/100/1000

Ethernet Windows® 2003 Enterprise Edition

VMware® Infrastructure Red Hat® Enterprise Linux®


33

Workloads and Attributes Enterprise-class, quad-core system for

transaction-intensive workloads

Specifications


4U rack-optimized form factor Quad-core 2-way SMP 2.66 GHz dual-core Intel® Xeon™

processor with 2 x 4MB cache Dual modular redundancy 4GB – 24GB memory SAS/SATA, storage

supporting 6 internal disks

Optional EMC (Windows/VMware only) or ftScalable Storage

6 PCI-X slots, or 4 PCI-X and 2 PCI-Express slots

Integrated dual 10/100/1000 Ethernet

Windows® 2003 Enterprise Edition VMware® Infrastructure Red Hat® Enterprise Linux®

Top-of-the-line 2-socket server


34

Internal Software-based RAID 1 and 1+0; 6 disk capacity SAS/SATA

73 GB, 146 GB 15K RPM SAS 250 GB, 500 GB 7200 RPM SATA 3.0 TB

ftScalable Storage Hardware RAID Fibre Channel (Direct or SAN attach) 27 TB

Fault-tolerant protection of critical data

Storage Options


35

Capacity Dynamic expansion: up to

3 shelves 27TB maximum Dedicated, dual-host DAS,

and SAN topologies

Availability Redundant, hot-plug Active-Active controllers Rolling firmware

upgrades EnviroStor™ Battery-

free cache protection ASN Integration Snapshots Hot spares

ftScaleable Storage: Feature Set

Performance 15K RPM SAS DupliCache: Patented

redundant cache optimization

Switched drive topology


36

Stratus Tape Backup Family

VS160 Tape 80GB/160GB native/compressed capacity 8MBps/16MBps native/compressed

data-transfer rates External 1U rack-mount enclosure with single or dual tape

drives available Output read-compatible with SDLT600 Available as standalone tape or with autoloader

continuous availability operational simplicity financial advantage the stratus ® ftserver ® family

Documents

stratus confidential

automatic availability

stratus ftserver family

os availability

stratus of problems

stratus lockstep technology

hardware issues

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