continuous availability operational simplicity financial advantage high availability imperative for...
TRANSCRIPT
ContinuousAvailability
OperationalSimplicity
FinancialAdvantage
High Availability Imperative for
Real-time ManufacturingJindrich Liska, Stratus Technologies
April 20, 2004
Stratus Confidential
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Fo
od
&
Beverag
eOil & Gas
Pet
ro-
Ch
emi c
alM
inin
g &
M
iner
als
Water TreatmentPower Generation
24 x 7 x 365for years!STOP
PLANTS DON’T STOP!Pharmaceuticals
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… and so does IT infrastructure
UnsafeUnsafe OperationsOperations
Lost RevenueLost RevenueBusinessBusiness
Stalls Stalls
Failure Failure OccursOccurs
BUT if it STOPS…
LostLost TransactionsTransactions
Lost or Lost or Non-complaintNon-complaint
ProductionProduction
Lost Lost CustomersCustomers
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Market Realities
16 14 13.8 14.2
32.924.8 20.8 20.6
0
10
20
30
40
50
60
2000 2001 2002 2003
Windows UNIX
Source: AL 0-4 IDC Server forecast March 03
Overall server market for Windows® and UNIX®
has declined
0.5 0.6 0.7 0.91.2
1.8
0
0.2
0.4
0.6
0.8
1
1.2
1.4
1.6
1.8
2
2000 2001 2002 2003 2004 2005
Windows
Availability Level 2-4 Windows server market
is growing
FactsFactsFactsFacts
Windows CAGR + 30%Windows CAGR - 4%UNIX CAGR -14%
$ in billions$ in billions
Source: IDC and Stratus (update based on 8/02 AL2-4 IDC forecast and 3/03 IDC Server forecast)
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High Availability Options
Features ftServer® System 99.999+% Clusters 99.9 to 99.99%
SystemArchitecture
Lockstep Technology
Zero failover time
Failure prevention
Minutes of failover
Failure recovery
ResourceProtection
Failsafe Software
Protects memory & disk data
Shields SW from transient HW errors
Protects ONLY disk data
HW errors cause OS and application failures
Service technology
ActiveService™ Architecture
Fault detection and isolationHot-swappable components
Built-in serviceability
Limited self diagnostics
Limited hot-swappability
Add-on serviceability
Deployment Immediate Script development/testing
Application Modification
None Recommended
SystemOperation
Single system image
Lights out operation
Multiple system images
Requires IS Support
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High Availability in Manufacturing
Industry Trends drive High Availability Needs
Regulatory Compliance FDA 21 CFR Part 11, FDA
21 CFR Part 820, GmP
“Stay On” Imperative Blackout is not an option
Real-Time Execution Six Sigma, JIT, Lean
Manufacturing
Industry in Focus
Pharmaceuticals Medical Devices, Food&Beverage,
Pulp&Paper
Utilities Power Generation T&D,
Water&Waste Water, O&G
Automotive Aerospace & Defense,
Semiconductors
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PharmaceuticalsEnabling FDA Compliance
When end-product means literally life and death the process and product quality needs to be 100%, 100% of time
Pharmaceutical Industry must comply with stringent FDA regulations
A loss of single data-point puts an entire production at risk (a loss of millions of $)
24x7 uptime is imperative to enable manufacturing process Data integrity Auditability Traceability
Global Stratus Select Customers: Pfizer, GlaxoSmithKline, Merck, Johnson & Johnson, Bristol-
Myers Squibb, Wyeth, Purdue Pharma, Aventis, Novartis
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2003 US blackout caused by cluster failure . . .
14:14 EDT Computer SCADA alarm failed …
14:41 EDT Primary Server failed …
… application automatically transferred to backup server
14:54 EDT Secondary Server failed …
Leaving 50 million people in the dark
… and throwing the world’s largest economy into
havoc
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Utilities
Electricity, Water, Gas must be ON at all times
Utility Industry requires “simple to operate” High Availability platform
Global Select Customers: Cleco Power, Cinergy, LA Dept. of W&P, PJM LLC,
Jiaxing Power, Korea Electric Power, PAE, Union Fenosa, United Utilities, Portsmouth Water Authority
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99.999% High Availability for Hardware
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Hardware
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Active spare components
prevent system downtime
Hardware Fault Tolerance
Second Second GenerationGenerationftServerftServer®®
FamilyFamily
Passive BackplanePassive Backplane
The 3300 provides DMR The 3300 provides DMR Dual Modular RedundancyDual Modular Redundancy
StratusStratusSNPSNPASICASIC
CPUCPUN-way SNPN-way SNP
ChipsetChipset
MemoryMemory
StratusStratusSNPSNPASICASIC
CPUCPUN-way SNPN-way SNP
ChipsetChipset
MemoryMemory
Lockstep CPUsDuplex Core I/O
StratusStratusSSPSSPASICASIC
PCIPCI
ZERO Failover Time
No Data loss!
Deterministic fault detection
Lockstep Technology
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99.999% High Availability for Windows Operating System
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Software shielded from transient Software shielded from transient hardware errors hardware errors
Hardened drivers prevent Hardened drivers prevent software failuressoftware failures
Software issues are reliably Software issues are reliably captured, analysed and correctedcaptured, analysed and corrected
In-memory data and disk protectedIn-memory data and disk protected Extensive integration and error Extensive integration and error
insertion testinginsertion testing
FailurePreventionFailurePrevention
Software Reliability
Prevents, diagnoses, and resolves software issues
Failsafe Software
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99.999% High Availability for Entire System
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Automatic fault detection and Automatic fault detection and isolationisolation
Integrated call-home andIntegrated call-home and online online remote supportremote support
Online component replacement Online component replacement by userby user
Out-of-band managementOut-of-band managementftServerftServer®® Access Adapter Access Adapter
Technology-Enabled Services
ActiveService™ Architecture
Detect and report problems before they cause downtime
Failure PreventionFailure Prevention
ManageManage
AccessAccess
NetworkNetwork
ActiveServiceArchitecture
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Mobilized for High Availability Mobilized for High Availability Global 24 x 7 phone supportGlobal 24 x 7 phone support Accurate fault isolation, part dispatchAccurate fault isolation, part dispatch Stratus drives resolution of OS issuesStratus drives resolution of OS issues Microsoft Gold Certified PartnershipMicrosoft Gold Certified Partnership 100% Availability Program100% Availability Program
24 x 7 Worldwide System Support
WorldwideWorldwideActiveServiceActiveService™™
NetworkNetwork
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ftServer FamilyftServer Family
< 1 minute downtime per year
< 1 minute downtime per year
99.999 Complete Solution Availability Program
Stratus has superior Stratus has superior platformplatform availability availability
99.99999.999 Solution Solution Availability ProgramAvailability Program
Drive to superior Drive to superior solutionsolution availability availability
Creating new level of availability!Creating new level of availability!
Stratus platform Stratus platform
+ Application+ Application
LockstepTechnologyLockstepTechnology
ActiveService™ArchitectureActiveService™Architecture
Fails
afe
Softw
are
Fails
afe
Softw
are
Partner Partner ApplicationApplication
www.stratus.comwww.stratus.com