context design (beta) chi atlanta nov 2012

53
CONTEXT DESIGN Presented to CHI Atlanta | November 2012 @inkblurt @undrstndng Andrew Hinton The Understanding Group INFORMATION AS ARCHITECTURE beta Thursday, November 29, 12

Upload: andrew-hinton

Post on 27-Jan-2015

105 views

Category:

Design


1 download

DESCRIPTION

A very beta version of a talk I'll continue to be working on, related to an in-progress book on designing context. Presented at CHI Atlanta November 2012. (check out @contextbook on Twitter )

TRANSCRIPT

Page 1: Context Design (beta) CHI Atlanta Nov 2012

CONTEXT DESIGN

Presented to CHI Atlanta | November 2012

@inkblurt @undrstndngAndrew Hinton The Understanding Group

INFORMATION AS ARCHITECTURE — beta

Thursday, November 29, 12

Page 2: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Why “beta” in my title slide?

This is a sort of “meta presentation” for ideas that are still in progress ...

(A note for Slideshare & PDF readers: there wasn’t time for me to fully annotate this talk, so it’s just slides; since I’ll no doubt be doing more of these in the future, I’ll be sure to fully annotate a later version down the road.Thanks to Atlanta CHI for the invitation - I had a great time doing this talk!)

Thursday, November 29, 12

Page 3: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

What do we mean by “Information Environment”??

Part of where my obsession started

Thursday, November 29, 12

Page 4: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Context awareness & management in G+

Thursday, November 29, 12

Page 5: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

iconfactory.com

Desktop App- Linear column- Serial feed- Narrow aperture- Peripheral attention

tweetdeck.com

Tweetdeck:- Multi-column- Filtered- Parallel feed- Very wide aperture- Central attention

SMS:- Single-message- No “feed”- Tiny aperture- Interruptive / alert

RSS Embed: - Decontextualized from Twitter apps or site

Website- Full view- Center of attention- Twitter controls architecture

Context can make Twitter a fundamentally difference experience.

Thursday, November 29, 12

Page 6: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

A street in Dublin: digital signage is spawning everywhere

Thursday, November 29, 12

Page 7: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Rather than starting with the technology, what if we start with people?

Thursday, November 29, 12

Page 8: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Situation

Agent Understand Subject

Context: an agent’s understanding of the relationship between a subject and a situation.

Thursday, November 29, 12

Page 9: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Situation

SubjectAgent Understand

Thursday, November 29, 12

Page 10: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Situation(s)

SubjectSubject Agent/

SubjectSubject

Subject

SubjectSubject

Subject

Subject

Subject

Understand???

Thursday, November 29, 12

Page 11: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Contextual Understanding involves Perception of

& Cognition about Information

Thursday, November 29, 12

Page 12: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

By and large, as a field, we still have some very old assumptions about cognition.

Thursday, November 29, 12

Page 13: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

THE GREATCHAIN OF BEING

Thursday, November 29, 12

Page 14: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

“COGITOERGOSUM” *

* “At least, that’s what I think.”

Thursday, November 29, 12

Page 15: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Thursday, November 29, 12

Page 16: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Thursday, November 29, 12

Page 17: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Embodied Cognition

Thursday, November 29, 12

Page 18: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Weather Vane & Watt Steam Governor

For both, “thinking” and “acting” are products of their environment.

Thursday, November 29, 12

Page 19: Context Design (beta) CHI Atlanta Nov 2012

@inkblurt

ASIMO

Every use case mapped out for an artificial brain.

Supposedly made in our image.

Thursday, November 29, 12

Page 20: Context Design (beta) CHI Atlanta Nov 2012

@inkblurt

Can’t handle all the possible edge cases.

Thursday, November 29, 12

Page 21: Context Design (beta) CHI Atlanta Nov 2012

@inkblurt

“Big Dog”

Use cases not mapped out.

The architecture of the body does most of the “thinking.”

(The “brain” mainly manages sensors.)

Thursday, November 29, 12

Page 22: Context Design (beta) CHI Atlanta Nov 2012

@inkblurt

You can’t even kick this thing over.

Thursday, November 29, 12

Page 23: Context Design (beta) CHI Atlanta Nov 2012

@inkblurt

Sigmund

Thursday, November 29, 12

Page 24: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Toward An Integrated Model of Information Seeking and Searching -- Marcia Bates -- 2002

Marcia Bates

“Berrypicking”

Directed Searching ± 1%

Passive Awareness ± 80%

Borrowed from Pervasive Information Architecture, Resmini & Rosati

Thursday, November 29, 12

Page 25: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

BEHAVIOR IS ORGANICThursday, November 29, 12

Page 26: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Cognition evolved from sensorimotor activity.

Thursday, November 29, 12

Page 27: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

A scene in Rosemary’s Baby ...

Thursday, November 29, 12

Page 28: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Cinematographer talks about how shot was framed so audience would actually lean to the right to try seeing around the door frame in the shot where a character is mostly hidden while talking on the phone. See clip: http://www.youtube.com/watch?v=mas4zNdBhzo&feature=related (at 7:10)

Thursday, November 29, 12

Page 29: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Cognition still depends on the body - even for doing things that are just “thinking.”

Thursday, November 29, 12

Page 30: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Bodily experience, cognition, memory and symbols are interdependent.

Our perceptual systems “satisfice” their way through the world.

Thursday, November 29, 12

Page 31: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Cognition can extend into the environment.

Thursday, November 29, 12

Page 32: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Language extends our cognition.

Thursday, November 29, 12

Page 33: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

“...Our ordinary conceptual system, in terms of which we both think and act, is fundamentally metaphorical in nature.”

Lakoff / Johnson - Embodied Language

Thursday, November 29, 12

Page 34: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Language is Environment(ie ... Infrastructure)

Language is “a form of mind-transforming

cognitive scaffolding: a persisting,

though never stationary, symbolic edifice

[playing a] critical role in promoting

thought and reason”

- Andy Clark - Supersizing the Mind

Thursday, November 29, 12

Page 35: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

“One morning I shot

an elephant in my

pajamas. How he got

into my pajamas I’ll

never know.”

Contextual clarity requires structure.

Thursday, November 29, 12

Page 36: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

James J Gibson - Ecological Psychology

Thursday, November 29, 12

Page 37: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

• Perception requires action. • There is no set of discrete “inputs and outputs” but a continuous

looping of perception & action.• We perceive the environment by “pick-up” of information in the

environment.• Information “pick-up” is perception of evidence of structural variation. • We perceive the environment in human-scale terms. • We perceive environment in a “nested” (vs logically hierarchical) way.• We perceive elements in the environment as invariant or variant - a big

part of contextual clarity for humans. • The concept for understanding this relationship between perceiver and

environment is “affordance.”

A few key ideas from Gibson on perception

Thursday, November 29, 12

Page 38: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

More Gibson ...

Information Pickup Theory

This is not Gibson’s diagram, but mine; it is likely oversimplifying the theory.

Thursday, November 29, 12

Page 39: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Affordance

“... the perceived functional properties of

objects, places and events in relation to an

individual perceiver.” - JJ Gibson

Perception exists only insofar as we perceive affordances.

Thursday, November 29, 12

Page 40: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Ecological

Semantic Digital

Modes of “Information”

A creature’s “pick-up” of information about “affordance” in a surrounding environment.

Additional information “picked up” from the layer of language humans have added to the environment.

Encoding of language & logic so machines can efficiently & accurately transmit inputs & outputs.

Note: while it uses concepts from JJ Gibson, Marcia Bates & others, this model is not from their work.

Thursday, November 29, 12

Page 41: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Ecological & Semantic Info in Conflict ...

Thursday, November 29, 12

Page 42: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Which of these will accidentally tweet publicly?

Ecological Information /

Affordance for action.

Very little semantic or ecological

information about what

context I’m in

Thursday, November 29, 12

Page 43: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

On the subway, you only need to know the semantic map.

Thursday, November 29, 12

Page 44: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Digital Information Mode leaking into a semantic context.

Thursday, November 29, 12

Page 45: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Semantic-information “place” signified by “account”

Digital architecture determining ecological & semantic context.

Thursday, November 29, 12

Page 46: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

What is “card” in this environment?

Thursday, November 29, 12

Page 47: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

diagram by @danklyn

Thursday, November 29, 12

Page 48: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

What am I? What is my world? How do I exist in it?

Please describe a formal, explicit specification of a shared

conceptualization for purposes of structuring semantic data.

00101011100100101110100101

ONTOLOGY

Thursday, November 29, 12

Page 49: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Am I checked in or not??

Thursday, November 29, 12

Page 50: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Where am I? In a local store, or in a web store?

Thursday, November 29, 12

Page 51: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Coming soon ...

How context is a “composition” problem ...

Stay tuned!

Thursday, November 29, 12

Page 52: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Some resources mentioned in the talk ... Louise Barrett; Beyond the Brain: How Body and Environment Shape Animal and Human Mindshttp://www.amazon.com/Beyond-Brain-Environment-Shape-Animal/dp/0691126445

James J Gibson: The Ecological Approach to Visual Perceptionhttp://www.amazon.com/Ecological-Approach-Visual-Perception/dp/0898599598

Andy Clark; Supersizing the Mind: Embodiment, Action and Cognitive Extensionhttp://www.amazon.com/Supersizing-Mind-Embodiment-Cognitive-Philosophy/dp/0199773688

Paul Dourish; What We Talk About When We Talk About Context: http://www.dourish.com/publications/2004/PUC2004-context.pdf

Marcia Bates; Toward an Integrated Model of Information Seeking and Searching http://ptarpp2.uitm.edu.my/silibus/TOWARDANINTEGRATEDMODEL.pdf

(That is probably not everything, but it’s the main stuff; of course all these people have other books, articles, etc, that are all great ... )

Thursday, November 29, 12

Page 53: Context Design (beta) CHI Atlanta Nov 2012

Andrew Hinton | @inkblurt

Thank You.

Thursday, November 29, 12