contents: zera urges public hospitals to emulate cch ... · “e-health project will see the...
TRANSCRIPT
CONTENTS:
ZERA URGES PUBLIC HOSPITALS TO
EMULATE CCH
DEPARTMENT OF THE WEEK-TRANSPORT
CCH, ADVENTISTS IN HEALTH EXPO
CHITUNGWIZA CENTRAL HOSPITAL
WEEKLY NEWSLETTER
CCH weekly is a publication of the Chitungwiza Central Hospital Chief Executive Office and Public
Relations Office designed to highlight hospital news and upcoming events.
VOL 12 ISSUE 2 13 OCTOBER 2017
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13 OCTOBER 2017 VOL 12 ISSUE 2
Editor — Audrey Tasaranarwo Associate Editors — Richmore Tera & Nyasha Chipembere
Photographers — M Ngwenya & A Tasaranarwo Design and Layout — Audrey Tasaranarwo
By Kundai Kufandirori-PR Intern
Mass Comm Harare Poly
Zimbabwe Energy Regulatory Authority (ZERA) has urged all
public hospitals in Zimbabwe to take a leaf from Chitungwiza
Central Hospital (CCH) and attain ISO certification in order to
provide quality health service delivery in the country. ZERA finance director, Eddington Mazambani said this
after touring CCH with other staff members from the energy
regulatory authority recently. “I am quite impressed with what I have seen here to-
day. I haven’t been to this hospital in a very long time and today I
don’t even regret my visit, because it was worthwhile”, said
Mazambani. Mazambani also paid tribute to the hospital staff and
board members for striving hard to maintain the ISO certification
standard, adding that it shows public health services providers in
the country such as CCH are pacing for greater heights. The tour was facilitated by CCH operations director Mr
Washington Machiridza, who introduced the ZERA team to the E
-health pilot project at the hospital which they are using under the
SAP system. “E-health project will see the hospital going paperless
because everything will be entered into the hospital’s database,
including the patients’ details, we are waiting for His Excellency
President Robert Mugabe to commission the project,” said
Machiridza during the tour. The team toured a number of departments around the
institution including the four-star WHO-rated medical laboratory
in Zimbabwe, which is partnering with ACCUMED in order to
improve laboratory services at the hospital. ‘We operate a state-of-the-art laboratory in Zimbabwe
and we are in the process of introducing what is called interface
results, in which we are utilising the E-Health system. Once our
machines are done testing the blood or urine samples it will im-
mediately and automatically post the results to the computer”,
said Nyakuedzwa, laboratory scientist. Winnet Ngoma, who was part of the ZERA team, also
applauded the work being done at the hospital saying the
tour was really an eye-opener. ‘When Mr Machiridza and Mr Chifamba came to
ZERA to give their presentation about the hospital I thought
they were just mere glitters on paper and nothing inside to
compliment the glitter, but today I am very impressed’, said
Ngoma. Machiridza also took the opportunity to explain
about the public-private partnerships, also known as joint
venture partnerships, which were behind most of the
achievements at the hospital to make sure that standards are
well-maintained. ‘Our partners include the Balloon Flight which
works with the pharmacy in providing drugs, Accumed
which works with the laboratory, Optinova which works
with the eye clinic, Doves which works with the mortuary
department, Mahiya Trading which has a canteen and kiosk
at the hospital and Baines Imaging Group which works with
the X-ray department. All these partners are well versed with
the day-to-day running of the hospital and we really appreci-
ate them”, said the operations director. ZERA are in the process of attaining the ISO certi-
fication and said that with the experience they have gained
during the tour they were confident of achieving that goal,
said Ngwenya an internal auditor at ZERA. “With what we have seen here today, I am pretty
sure we now know which direction to take, we have already
done our internal audits and external audits will be done very
soon so we will to continue work with the hospital,” she said. This is not the first time the energy regulator has
visited the hospital this year, as a few months ago ZERA
came with a plan to help the hospital to install a solar power
plant, which will supply electricity for the institution and
surrounding areas. This tour was organised in order for ZERA to have
an practical appreciation of operations at CCH revolving
around ISO certification.
ZERA URGES PUBLIC HOSPITALS TO EMULATE CCH
ZERA Consumer services officer Flora Ngwenya chatting to CCH
Operations Director Washington Machiridza during the hospital
tour
CCH deputy matron D Chairuka with ZERA officials
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13 OCTOBER 2017 VOL 12 ISSUE 2
By Michael Ngwenya– PR Intern
Sociology GUZ CHITUNGWIZA Central Hospital (CCH)’s transport de-
partment stands out as one of the most crucial departments
at the institution and it is responsible for the transportation
of patients to and from the hospital, collection of vital
pharmaceuticals from Natpharm and other institutions as
well as the carrying out of other duties as assigned.
The department, which falls under the Operations
Division and has a staff compliment of 15 drivers, is head-
ed by a young man who holds an International Diploma
with The Chartered Institute of Logistics and Transports
(C.I.L.T-UK).
“Our primary mission is to ensure the availability
and reliability of transport as an essential logistic for the
delivery of health services; and to do this in the most cost
effective and efficient manner,” said Mr Decide Mapu-
ranga, who heads the department.
Mr Mapuranga said he starts the day by route
planning and scheduling. He then allocates vehicles to the
drivers. He went on to explain that staff in his department
have five Ordinary Levels while others are holders of Ad-
vanced Level certificates.
“As an institution we are proud of our highly
qualified drivers who do not have to try to evade police
roadblocks due to lack of qualifications,” added Mr Mapu-
ranga.
The transport department is key to the institution
although it faces various challenges that can bring business
at the institution to a standstill had it not been for the for-
ward-thinking approach of management at the hospital
who always ensure that the wheels are always rolling. The
department is also responsible for ferrying hospital staff to
various official destinations.
The general roles of transport in the service are
outlined as follows:
• Patient Transportation (Transfers and Pre-Hospital
Care)
• Monitoring and supervision of staff especially stu-
dents who are community secondment in rural areas.
• Haulage of medical logistics such as drugs, equip-
ment and blood products, among others.
• Specialist Outreach Services which include conduct-
ing free medical consultation and covering state occa-
sions.
• General administrative assignments like the delivery
of letters and other important documents.
Some drivers have Class 2 drivers’ licences
and others first class. All drivers are ambulance techni-
cians trained by MARS and City of Harare. CCH is
fortunate enough to have three state accredited drivers
that take part in state duties. Surely this brings out why
CCH is the only I.S.O certified public hospital for eve-
rything associated with this institution is of great quali-
ty. These three drivers, Mr Abel Panganai, Mr Tapiwa
Kunonga and Mr Robson Mutsau are assigned for state
occasions such as conferences, burial of heroes, sports
and local events. They have gone as far as Chimoio in
Mozambique, Kariba and Victoria Falls.These drivers
were chosen because of their commitment and hard
work.
The Transport department also has challenges
like the shortage of vehicles. The few that they have
exceeded their lifespan and some of the vehicles are
held in garages due to unsettled debts but this however
does not hinder the loyal drivers in this department
from performing their required duties.
DEPARTMENT OF THE WEEK-TRANSPORT
CCH drivers from left M Mukuya & T Kunonga
CHITUNGWIZA CENTRAL HOSPITAL
NURSES GRADUATION & PRIZE
GIVING DAY which was scheduled for 13
October has been deferred to 27 October
2017.
Venue: Chitungwiza Central Hospital
Time : 0800hrs
Contact Public Relations Office on cell
077412811 or land line 0270-31138 or
31843
4
13 OCTOBER 2017 VOL 12 ISSUE 2
TRANSPORT DEPARTMENT STAFF
From left CCH drivers T Samhere, M Matasva, A Panganai & D
Taderera
CCH drivers Maxwel Mukuya (left) & Abel Panganai
(right) CCH driver I Kamuche
One of CCH drivers Robson Mutsau
CCH HOD Transport
Department Mr D Mapuranga
5
13 OCTOBER 2017 VOL 12 ISSUE 2
By Richmore Tera -Associate Editor
“HEALTH by choice not by chance” was the theme of the
day when Seke Central Adventist Church recently held a
health expo which saw members of the church and the com-
munity receiving free medical services.
A brainchild of the church’s health department, in
conjunction with Chitungwiza Central Hospital (CCH) the
expo was also part of the health institution’s social and com-
munity responsibility drive to raise awareness on health issues
which affect people mainly in the areas of HIV/Aids, diabe-
tes, hypertension, water and sanitation as well as nutrition,
among others.
There were various stations which dealt with these
key areas of health, with HIV counsellors drawn from CCH
offering free HIV testing and counselling services to the peo-
ple who were gathered for the event.
The Diabetes Association of Zimbabwe was also in
attendance offering people free consultation, screening and
other services.
“The aim of this outreach was to cater for those peo-
ple who can’t afford to pay for consultation fees at Chi-
tungwiza Central Hospital or any other hospitals or health
institutions.
“This is our third year running such a programme
for both our church members as well as members of the com-
munities and we are happy that the numbers of the people
who are coming to seek the services keep on increasing which
is a sign that people are in need of such services,” said Elder
Gideon Mapokotera, who is also the Senior Coordinating
Officer in the Office of the Chief Executive Officer, Dr Oba-
diah Moyo at CCH.
Trainee Clinical Officer at the same institution,
Pikai Mandove, commended the Seventh Day Adventists for
coming up with the health expo which he said helped the less-
privileged members of the community.
“We were invited to assist the underprivileged mem-
bers of community with free general consultation, especially
to those people who can’t afford consultation fees. Most of
them we ended up referring to the hospital while those with
complicated or serious cases of hypertension we encour-
aged them to adhere to their medication depending on their
condition,” Mandove explained.
A beneficiary, Mr Admire Mlilo (46), commend-
ed the move by the church to host the health expo which he
said was a step in the right direction. Mlilo urged other
churches to take a leaf from the precedence set by the
Adventists.
“It is indeed a commendable and worthy cause
when the church goes out of its way to dispense tangible
things such as tablets to the sick. I was involved in a road
accident and I am in pain but thanks to the gesture by the
Seventh Day Adventists, I received pain-killers free of
charge. May other churches emulate this good gesture,”
Mlilo said.
Marian Gaba-Gwatidzo who mounted the water
and sanitation section said they were out to disseminate
information on the importance of water in terms of ablu-
tion, sanitation and health facilities.
Gwatidzo, who is the Communications Director
at the church, said water was important in a person’s
health, adding that it helped in relieving headaches, flues
while at the same time doing away with germs and enhanc-
ing the dermatological aspects if the skin.
CCH Public Relations Officer, Mrs Audrey Tasa-
ranarwo, who is also an Adventist in her own right, com-
mended the health expo, saying more and more of these
should be held often.
“It is a good outreach since it raises awareness
among both members of the church as well as the commu-
nity. Actually, this programme complements our efforts as
a hospital to spread health issues among people,” she ex-
plained.
This is not the first time that CCH has been in-
volved in such community outreaches with the Seventh
Day Adventist Church. They have been doing it for a long
time now.
CCH, ADVENTISTS IN HEALTH EXPO
CCH counselors attending to a client
CCH staff who are also Adventists PRO A Tasaranarwo,
Lab secretary O Dzingai & Coodinating officer in CEO’s
officer G Mapokotera (Head Church Elder)
CHITUNGWIZA CENTRAL HOSPITAL
1. STATUS
We are a Government Hospital providing a Five Star Healthcare service for the benefit
of the socially disadvantaged.
2. FEES
Government rates: Consultation - $10
Procedures - Approved Government rates.
3. COMPLAINTS HANDLING
Open Door Policy:-
- the Chief Executive Officer’s Office awaits to assist you NOW.
- Bring your complains forward without any fear.
- Don't be intimidated by any member of staff.
Contact:-
Public Relations Officer: Mrs. A Tasaranarwo
Mobile: - 0774 120 811
Landlines: - (0270) 31843 / 31138 / 38150
Or
Chief Executive Officer: Dr. Obadiah Moyo
Mobile: - 0772 419 889
Direct Line: - (0270) 30917
The first hospital to be ISO certified in Zimbabwe on the 28th of March 2008.