Content Management Systems 2010Drew Loika

What is a CMS? Allows a large number of people to

contribute Controls access Provides easy storage and retrieval of

data Reduces repetitive actions Improves communication Don’t reinvent the wheel!

CMS Types CMS – Content Management System ECM – Enterprise Content Management WCMS – Web Content Management

System Document Management Media Content Management Learning Content Management

Business Models Open source Open source with commercial modules Open source with commercial

support/consulting Open source with commercial

extensions Closed source

ECS CMS Main site

Purpose Marketing, Research Material, Updates

Content Text, PDF, PowerPoint

Research material Presentation Search Manage Categorize/Organize

Project sites TBD Forum, Photo Gallery, File Downloads, Calendar, Surveys,

Mail Form, Wiki, Newsletter

ECS CMS Easy User driven No IT Start Small Many Sites Showcase Archive old content

How to Choose Core (Content

Management) Editor Managing

Assets/Artifacts Search Customization User Interaction Support

Roles & Permissions Presentation Versioning Multiples Sites SEO Analytics Technical Quality Community Other

Core (Content Management) Workflow Scheduling Content Type

Media Photo, video

Textual Blog, forum, FAQ, wiki, newsletter

Calendar/Schedule Other

Shopping, web links Sandbox

Editor (WYSIWYG) Inline Control/admin panel Media

Photo crop & rotate Spell check

Managing Assets/Artifacts Uploading Organizing

Categorize, Tag, Search Display Update Remove WebDAV Common Internet File System (CIFS)

Search Site Site content

File types

Customization Easily extendable to meet future

business needs? Technology platform Licensing Customization/extension support

User/Consumer Interactions Comment Rating Poll Survey Quiz Form Chat Forum

Roles & Permissions Interface trimming Granularity

Presentation Browser Mobile Print Syndication

Versioning Rapid recovery from mistakes Greater security priviledges

Multiple Site Support Leverage existing infrastructure &

design Different design External collaborators

Multilingual Support Supported? Supporting meaningfully?

Interface Manage changes & synchronization of

translated versions?

SEO Friendly URI’s Better page rank

Analytics Google Analytics

Technical Quality How well does it function? What does the code look like under the

hood?

Community May be primary source of support Large enough? Friendly? Answer newbie and expert questions

alike?

Support Availability? Geographic availability? Relative cost? Sophistication?

Other AJAX Country of origin Active Directory Technology stack Database Commercial implementation Commercial training Commercial manuals

Hidden Costs Costs of Training Cost of Quality Cost of Functionality Redundancy & Flexibility Cost of Commitment

Content Management Interoperability Services (CMIS)

How to Implement Risk Management Establish Requirements Identify Candidate CMS Trial Candidates w/ Key Staff Identify & Implement Organization, Practices Deploy CMS Training Migrate Content Identify Areas for Future Improvement

Risk Management Constrain scope Pilot project Incorporate feedback

Establish Requirements Clearly define outcomes & goals Focus on business needs, NOT on technical Address compliance needs

Record keeping, accessibility, legal risk, security risk

Identify users Predict usage pattern Predict information quality Predict satisfaction

Identify Candidate CMS Use established criteria to identify likely

candidate CMS Test against established criteria to

narrow CMS pool Use non-essential criteria to prioritize

CMS pool (technology stack) Consider total cost of ownership

Trial Candidates Trial with multiple types of users Use scenarios that match requirements

(script) Consider total cost of ownership

Organization & Practice What goes where? Who’s responsible for approving content? Who’s responsible for enforcing content

policy? How will ongoing training occur? How will new

employee training occur? How will consistency be implemented &

enforced? Who gets a sub-site? What ISN’T supported?

Deploy CMS Depends on the CMS

Training Type

Written Video In-person

Up-to-date material Different user targets Incorporate established policy?

Migrate Content Good training tool

Future Improvements Current guesses

Integration w/ ECS applications Integration w/ ECS reports

Unknown?

Selection Process

Favorite Systems Concrete5 dotCMS eZ Publish Kooboo MODx mojoPortal SilverStripe Sitefinity

Concrete5

PHP stack, open-source, supported

Commercial modules

Intended for consultants to build sites for clients

MVC Hosting available

dotCMS Java, open-

source, supported, enterprise

For-pay enterprise version

Used for large, popular sites

eZ Publish PHP stack,

open-source, supported, commercial, enterprise, award winner

Norwegian

Kooboo .NET, open-

source, very small, very new, Chinese

ASP.NET MVC

MODx PHP stack,

open-source, supported, award winner, AJAXy, smaller, newer

.NET, open-source, cloud

Technical focus (Trimmable?)

mojoPortal

SilverStripe PHP stack, open-

source, supported, lightweight, award winner

Sitefinity .NET, Telerik,

closed-source, commercial ($900)

Web forms, master pages, MVVM

Commercial & free modules

Notable Mentions DotNetNuke – Most popular .NET CMS Drupal – Open-source CMS w/ most

mindshare Joomla! – Extremely popular open-

source CMS for small projects Plone – Enterprise grade open-source

CMS Sharepoint 2010 – No introduction

needed