contacting sap ariba customer support supplier 11-jul-18...for sap ariba cloud solutions? msc shares...

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11-Jul-18 SAP Ariba Contacting Customer Support - Suppliers

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Page 1: Contacting SAP Ariba Customer Support Supplier 11-Jul-18...for SAP Ariba cloud solutions? MSC Shares How they Run Live with SAP Ariba Hear Simmie Chiger of MSC Industrial Supply Co

11-Jul-18

SAP AribaContacting Customer Support - Suppliers

Page 2: Contacting SAP Ariba Customer Support Supplier 11-Jul-18...for SAP Ariba cloud solutions? MSC Shares How they Run Live with SAP Ariba Hear Simmie Chiger of MSC Industrial Supply Co

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Suppliers

1) Access SAP Ariba account via https://service.ariba.com/Supplier.aw/128491082/aw?awh=r&awssk=B.eeMGlw&dard=12) Click Help Center

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Page 3: Contacting SAP Ariba Customer Support Supplier 11-Jul-18...for SAP Ariba cloud solutions? MSC Shares How they Run Live with SAP Ariba Hear Simmie Chiger of MSC Industrial Supply Co

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Suppliers

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3) Click Support

Page 4: Contacting SAP Ariba Customer Support Supplier 11-Jul-18...for SAP Ariba cloud solutions? MSC Shares How they Run Live with SAP Ariba Hear Simmie Chiger of MSC Industrial Supply Co

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Suppliers

4) Populate Customer Support (in the I need help with text box)5) Click Start

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Page 5: Contacting SAP Ariba Customer Support Supplier 11-Jul-18...for SAP Ariba cloud solutions? MSC Shares How they Run Live with SAP Ariba Hear Simmie Chiger of MSC Industrial Supply Co

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Suppliers

6) Click communication preference with SAP Ariba Customer Support

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Page 6: Contacting SAP Ariba Customer Support Supplier 11-Jul-18...for SAP Ariba cloud solutions? MSC Shares How they Run Live with SAP Ariba Hear Simmie Chiger of MSC Industrial Supply Co

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Suppliers

7) Complete the form (per the selected communication preference)8) Click Submit

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Page 7: Contacting SAP Ariba Customer Support Supplier 11-Jul-18...for SAP Ariba cloud solutions? MSC Shares How they Run Live with SAP Ariba Hear Simmie Chiger of MSC Industrial Supply Co

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Suppliers

9) A confirmation message will appear (per the selected communication preference)10) An email will be sent to the requestor confirming receipt of the form (per the selected communication preference)

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Page 8: Contacting SAP Ariba Customer Support Supplier 11-Jul-18...for SAP Ariba cloud solutions? MSC Shares How they Run Live with SAP Ariba Hear Simmie Chiger of MSC Industrial Supply Co

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