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NATIONAL STATE ATTORNEYS GENERAL PROGRAM: CONSUMER PROTECTION REPORT JULY 2015

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NATIONAL STATE ATTORNEYS GENERAL PROGRAM: CONSUMER PROTECTION REPORT

JULY 2015

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CONSUMER PROTECTION REPORT: July 1-31, 2015

This newsletter is a monthly circulation that describes consumer protection activity announced by state attorneys general. This information was gathered solely from attorney general press releases. It makes no effort to prioritize or

analyze the impact of any of these cases and initiatives.

The following press releases are organized by state and multistate activity. In addition, certain Medicaid fraud cases that touch on consumer protection and advocacy initiatives have been included.

If an office would like their activity to be included in subsequent newsletters, please notify [email protected].

To sign up for the monthly consumer protection report, please click on the

link below and enter your contact information. Newsletter sign up: http://stateag.us4.list-

manage.com/subscribe?u=9c3bb47bb6aba00473adb0c58&id=fdba3bae7b

The National State Attorneys General Program at Columbia Law School is a legal research, education, and policy center that examines the implications of the jurisprudence of state attorneys general. Working closely with attorneys general, academics, and other members of the legal community, the program is active in the development and dissemination of legal information used by state prosecutors in carrying out their civil and criminal responsibilities. For more information about the National State Attorneys General Program

and resources, please visit our website www.stateag.org.

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TABLE OF CONTENTS

CONSUMER PROTECTION CASES, SETTLEMENTS AND ADVOCACY

STATEMENTS ........................................................................................ 5

ARIZONA ....................................................................................................................... 5

ARKANSAS .................................................................................................................... 6

COLORADO ................................................................................................................... 7

CONNECTICUT .............................................................................................................. 8

DISTRICT OF COLUMBIA ............................................................................................... 8

FLORIDA ..................................................................................................................... 10

IDAHO ......................................................................................................................... 12

ILLINOIS ..................................................................................................................... 13

INDIANA ...................................................................................................................... 13

IOWA ........................................................................................................................... 14

KANSAS ....................................................................................................................... 15

KENTUCKY .................................................................................................................. 16

MASSACHUSETTS ....................................................................................................... 16

MINNESOTA ................................................................................................................ 17

MISSOURI ................................................................................................................... 17

NEVADA ...................................................................................................................... 18

NEW JERSEY ............................................................................................................... 20

NEW YORK .................................................................................................................. 25

NORTH CAROLINA ...................................................................................................... 31

OHIO ........................................................................................................................... 33

OKLAHOMA ................................................................................................................. 33

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PENNSYLVANIA ........................................................................................................... 34

SOUTH DAKOTA .......................................................................................................... 38

VERMONT ................................................................................................................... 38

VIRGINIA ..................................................................................................................... 39

WASHINGTON .............................................................................................................. 39

MEDICAID FRAUD CASES AND SETTLEMENTS ..................................... 42

ALABAMA .................................................................................................................... 42

ALASKA ....................................................................................................................... 43

ARKANSAS .................................................................................................................. 44

CONNECTICUT ............................................................................................................ 45

DELAWARE ................................................................................................................. 46

FLORIDA ..................................................................................................................... 47

HAWAII........................................................................................................................ 48

IDAHO ......................................................................................................................... 49

KENTUCKY .................................................................................................................. 50

LOUISIANA .................................................................................................................. 50

MARYLAND ................................................................................................................. 51

MICHIGAN ................................................................................................................... 52

MISSOURI ................................................................................................................... 53

NEVADA ...................................................................................................................... 53

NEW YORK .................................................................................................................. 54

OKLAHOMA ................................................................................................................. 58

VERMONT ................................................................................................................... 60

CONSUMER ADVOCACY ....................................................................... 61

CALIFORNIA ................................................................................................................ 61

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COLORADO ................................................................................................................. 61

DELAWARE ................................................................................................................. 63

DISTRICT OF COLUMBIA ............................................................................................. 64

FLORIDA ..................................................................................................................... 65

IDAHO ......................................................................................................................... 65

INDIANA ...................................................................................................................... 66

KENTUCKY .................................................................................................................. 66

LOUISIANA .................................................................................................................. 67

NORTH CAROLINA ...................................................................................................... 68

OHIO ........................................................................................................................... 69

PENNSYLVANIA ........................................................................................................... 70

VERMONT ................................................................................................................... 70

VIRGINIA ..................................................................................................................... 71

WEST VIRGINIA ........................................................................................................... 71

5

CONSUMER PROTECTION CASES, SETTLEMENTS AND

ADVOCACY STATEMENTS

ARIZONA

July 6, 2015

Attorney General Mark Brnovich Reaches Plea Agreement with Serial

Fraudulent Real Estate Investor

The Arizona Attorney General’s Office recently reached a plea agreement with

Zavier Kay Hafiz, after an FBI-led investigation revealed his company

fraudulently misled nearly forty victims to whom he sold real estate

throughout Arizona. Mr. Hafiz, while doing business as ZK Group, plead

guilty on May 7, 2015 to Fraudulent Schemes and Artifices and was

sentenced to six years in prison, followed by another seven years of

probation. In addition, he was ordered to pay $3,554,838.40 in restitution.

Hafiz’s guilty plea was a result of a fraudulent house sale in early

2012. While preying on “generally unsophisticated real estate buyers”, Hafiz

sold a house to and provided the loan for the purchase to a Phoenix victim.

Throughout his negotiations with the victim, Hafiz fraudulently represented

that title to the house was good, and clear from any other claims. The truth

however, was that Hafiz had already taken out a mortgage from a hard money

lender on most, if not all, of the properties he sold, including this one. Hafiz

perpetuated this cycle of fraudulent misrepresentation repeatedly in ZK

Group’s business dealings.

https://www.azag.gov/press-release/attorney-generals-office-reaches-plea-

agreement-serial-fraudulent-real-estate-investor

6

ARKANSAS

July 28, 2015

Attorney General Leslie Rutledge Obtains Judgment Against Electronic

Media Marketing Group Inc.

Arkansas Attorney General Leslie Rutledge today announced that she has

obtained a judgment against New Jersey-based Electronic Media Marketing

Group Inc., an online advertiser, for violations of consumer protection laws

when it coerced Arkansas businesses into paying for services the businesses

did not authorize.

In the judgment, Electronic Media Marketing Group Inc. must cease any

collection attempts or telemarketing calls in the State. The group must pay a

total of $190,000 in civil penalties to the State and $4,500 in attorneys’ fees.

Electronic Media Marketing Group Inc., which operates as General Yellow

Pages, was accused of violating the federal Telemarketing and Consumer

Fraud and Abuse Prevention Act, the federal Telemarketing Sales Rule and

the Arkansas Deceptive Trade Practices Act.

http://arkansasag.gov/news-and-consumer-alerts/details/rutledge-obtains-

judgment-against-electronic-media-marketing-group-inc

July 07, 2015

Attorney General Leslie Rutledge Reaches Settlement with USA

Publishing

Arkansas Attorney General Leslie Rutledge today announced that she has

reached a settlement with Conway-based USA Publishing and its owners,

William and Kathleen Parker, to resolve allegations that the organization

solicited funds from Arkansas donors on behalf of New Jersey-based National

Police Defense Foundation. Arkansans were told these contributions would

benefit the State’s emergency responders.

In the consent decree filed in Pulaski County Circuit Court today, the

organization will pay $121,000 to the State to be distributed as

reimbursement to Arkansas donors. USA Publishing will also pay another

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$50,000 in civil penalties to the State. The owners have agreed to cease all

operations and will end all professional fundraising activities in Arkansas.

In July 2013, the Attorney General’s Office sued National Police Defense

Foundation and USA Publishing. The lawsuit alleged that National Police

Defense Foundation contributed only $500 of the $231,004 it raised in the

State to charitable purposes. The bulk of the money went to USA Publishing.

A settlement was reached with the National Police Defense Foundation in July

2014. The foundation agreed to pay $120,000 in restitution to consumers and

to permanently stop all professional fundraising activities in Arkansas.

http://arkansasag.gov/news-and-consumer-alerts/details/rutledge-reaches-

settlement-with-usa-publishing

COLORADO

July 17, 2015

Attorney General Cynthia H. Coffman Files Second Lawsuit Against

Business Targeting Military Service Members

Colorado Attorney General Cynthia H. Coffman revealed today that her office

has filed a lawsuit in Denver District Court against USA Discounters, LTD,

d/b/a USA Living and d/b/a Fletcher’s Jewelers (“USA Discounters”). The

lawsuit alleges that these companies have repeatedly violated Colorado’s

consumer lending laws.

According to the Attorney General’s complaint, USA Discounters was in the

business of selling consumer goods and services on credit from its two

locations in Colorado Springs. The complaint alleges that the defendant

focused heavily on credit transactions with members of the military and their

families, often locating its stores in close proximity to large military bases,

such as Fort Carson Army Base and Peterson Air Force Base in Colorado

Springs.

http://www.coloradoattorneygeneral.gov/press/news/2015/07/17/attorney_

general_cynthia_h_coffman_files_second_lawsuit_against_business_targe

8

CONNECTICUT

July 9, 2015

AG Jepsen, Consumer Counsel Katz: Settlement with Electric Supplier

Will Provide $2.6 Million in Support for Operation Fuel

Under a settlement agreement filed with the state Public Utilities Regulatory

Authority (PURA) today, electric supply company North American Power LLC

will pay $2.6 million to the nonprofit Operation Fuel, Attorney General George

Jepsen and Consumer Counsel Elin Swanson Katz announced.

If approved by PURA, the settlement would resolve a two-year investigation

into the company's marketing practices. PURA opened this proceeding

following a number of complaints that North American Power offered a low

introductory rate that was quickly replaced by a variable rate that was

substantially higher than market or standard service rates. The $2.6 million

in charitable donations to Operation Fuel would be made in equal payments

of $100,000 over 26 months, beginning within 30 days of PURA's approval of

the settlement and closing of the investigatory proceedings.

http://www.ct.gov/ag/cwp/view.asp?A=2341&Q=568086

DISTRICT OF COLUMBIA

July 23, 2015

Attorney General Karl Racine Announces $60-Plus-Million Win for

District in Tax Case against Major Online Travel Companies

D.C. Court of Appeals Affirms Judgment Ordering Companies to Remit Unpaid

Sales Taxes

Today, Attorney General Karl A. Racine announced a major recovery for the

District in a case regarding online hotel-booking companies and unpaid sales

taxes. In Expedia v. District of Columbia, the DC Court of Appeals affirmed a

judgment of the DC Superior Court requiring the online travel companies

Expedia, Hotels.com, Hotwire, Travelscape, Orbitz, Travelocity, and Priceline

to pay a combined total of more than $60 million in unpaid sales taxes and

interest to the District. The companies had paid District sales taxes based on

the amounts they paid hotels for rooms, rather than on the amounts they

charged their customers.

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DISTRICT OF COLUMBIA CONT’D

http://oag.dc.gov/release/ag-racine-announces-60-plus-million-win-district-

tax-case-against-major-online-travel

July 14, 2015

Attorney General Karl Racine Welcomes Court Decision Stopping Rogue

Conference Promoter

Case Ends Florida-Based Promoter’s Ability to Do Business in the District

Attorney General Karl A. Racine today welcomed news that Superior Court

Judge Robert Okun has issued an order permanently enjoining William S.

Loiry, a Florida-based conference promoter, from operating in the District of

Columbia until his company is properly registered and has paid the District

fees and penalties to be determined by the court.

The Office of the Attorney General (OAG) filed suit against Loiry in October

2013, alleging that many of his conferences – promoted under names like

“United States Leadership Forum,” “American Energy Summit,” and “Defense

Leadership Forum” – were not held as advertised. The complaint alleged that

Loiry made misrepresentations about upcoming conferences, failed to refund

registrants’ conference fees or sponsorship fees when conferences were

rescheduled or changed, and continued operating in the District even after

his business’s registration was revoked.

http://oag.dc.gov/release/attorney-general-racine-welcomes-court-decision-

stopping-rogue-conference-promoter

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FLORIDA

July 7, 2015

Attorney General Pam Bondi and FTC Stop Credit Card Interest Rate

Reduction Scam

For the second time in two weeks, Florida Attorney General Pam Bondi and

the Federal Trade Commission have filed a federal court lawsuit to protect

consumers from a credit card interest rate reduction scam. This time, Florida

Attorney General Bondi and the FTC halted a Pinellas County-based group of

businesses and individuals from operating a nationwide telemarketing scam

that defrauded consumers out of at least $8.5 million.

The scammers operated under a variety of phony business names, including:

Applied Budgeting, Bigger Budget, Competitive Budgeting, Complete

Budgeting, Conserved Budgeting, Consigned Savings, Containing Expenses,

Debt Smart Solutions, Decisive Budgeting, Efficient Budgeting, Insightful

Budgeting, Intuitive Budgeting, Less Costly Living, Living Competitively,

Lowered Expenses, Prepared Budgeting, Reduced Expenses, Resourceful

Budgeting, Sensible Budgeting, Skilled Budgeting, Spend Less Monthly, Total

Budgeting, Today’s Financial Living, Your Household Budget and Your Next

Financial Step.

http://www.myfloridalegal.com/newsrel.nsf/newsreleases/14F0E3FC9A3F7

B6885257E7B00515103

July 6, 2015

Attorney General Pam Bondi and FTC Sue to Stop Deceptive Robocalls

Pitching Free Medical Alert Systems to Seniors

Attorney General Bondi and the Federal Trade Commission filed a joint

complaint against a New York-based operation, known as Lifewatch, alleging

that the company used blatantly illegal and deceptive telemarketing robocalls

to trick older consumers throughout the United States and Canada into

signing up for medical alert systems with monthly monitoring fees ranging

from $29.95 to $39.95. Many of the victims are on fixed or limited incomes or

rely on family members or health professionals to make financial decisions on

their behalf.

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FLORIDA CONT’D

The complaint alleges that Lifewatch hired telemarketers to sell these systems

on its behalf, that it has known of the use of both false claims and robocalls

by its agents, and that it has continued to use these tactics even after one of

its largest agents was shut down by Attorney General Bondi’s Office and the

FTC more than a year ago.

http://www.myfloridalegal.com/newsrel.nsf/newsreleases/F2AE85601B9D4

4BD85257E7A00636735

July 30, 2015

Attorney General Pam Bondi and Commissioner Putnam Take Action to

Shut Down a Scam Targeting Victims of Previous Scams

Attorney General Pam Bondi and Florida Commissioner of Agriculture Adam

H. Putnam took action to shut down a collections scam targeting victims of

previous scams. Attorney General Bondi filed a complaint against Advocacy

and Collections Group, Inc. and the individuals who ran the company’s

operations for allegedly targeting victims of previous scams with the promise

of collecting the victims’ lost money. In tandem with the complaint filing by

the Attorney General’s Office, Commissioner Putnam’s department is filing an

administrative action to revoke the defendants’ telemarketing license to

further protect Floridians.

http://www.myfloridalegal.com/newsrel.nsf/newsreleases/66711FEE5B0AD

5A585257E9200529548

July 28, 2015

Attorney General Pam Bondi Announces Pinellas County Man Sentenced

to Two Years in Prison for a Timeshare Marketing Scheme

Attorney General Pam Bondi announced today the sentencing of a Pinellas

County man to two years in prison for fraudulently misrepresenting

timeshare marketing services resulting in an estimated $900,000 in losses for

the victims of this scheme. James Holmes, 55, previously handled sales

operations for Buy Owner Resort Marketing, a company which operated in

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FLORIDA CONT’D

Ormond Beach and purported to offer advertising to customers looking to sell

their timeshares. In June of this year, Holmes was found guilty of first degree

grand theft for his role in the scheme.

A criminal investigation revealed that Holmes knew the customers were

desperate to sell their timeshare, but that there was no real resale market for

the timeshares. Buy Owner Resort Marketing sold no timeshares over the

span of nearly a year of operation and approximately 1,100 customers were

charged an average of $998 for marketing services that were not provided.

http://www.myfloridalegal.com/newsrel.nsf/newsreleases/A3B8E2FCEE163

A5485257E90005D522B

IDAHO

July 7, 2015

Attorney General Wasden Announces Companies Agree to Quit Doing Business in Idaho in Settlement with Attorney General

Idaho’s Attorney General has reached a settlement that requires two Oregon

companies to cease doing business in Idaho.

A judge approved the agreement July 6, naming Liberty Publishers Service, Inc. and Orbital Publishing Group, Inc. Both companies operated under nine

different business names, and, for years advertised magazine subscriptions to consumers in Idaho, Attorney General Lawrence Wasden said.

Under settlement terms, the companies have agreed to end the practice of mailing renewal offers to subscribers who believed the high-priced offers were

coming from magazine publishers. Complaints about the companies from consumers who believed they were misled date back several years, Wasden

said.

The companies are now prohibited from offering magazine or newspaper subscriptions in the state or collecting debts from the sale of magazine or newspaper subscriptions. The companies also agreed to pay $500 to the

Attorney General to offset fees and investigative costs.

http://www.ag.idaho.gov/media/newsReleases/2015/nr_07072015.html

13

ILLINOIS

July 1, 2015

Attorney General Lisa Madigan Sues Suburban Home Repair Companies

Attorney General Lisa Madigan announced a lawsuit against Lake County

home repair companies for scamming northern Illinois residents out of over $175,000 for work that was either never performed or was substandard.

Attorney General Madigan filed the lawsuit in Cook County against Sentry RSW (Roofing, Siding, and Windows) Inc. and its president, Keith Polanowski,

as well as the now-dissolved Sentry Restorations Inc. and its president, Brett Clark. The lawsuit accuses the companies of violating the state’s Consumer

Fraud and Deceptive Business Practices Act and the Home Repair and Remodeling Act.

According to Madigan’s lawsuit, the Volo, Ill.-based companies operated as one entity but used different names to confuse consumers. Polanowski and

Clark allegedly collected homeowners’ insurance checks for roof repairs and other construction services, though according to the lawsuit, they either did

not perform the agreed upon work or the repairs were shoddy. The lawsuit alleges that consumers who contacted the companies to complain either could not reach anyone or were promised further repairs that were never

performed. In most cases, the lawsuit states, consumers attempting to cancel contracts were refused refunds or even sued for breach of contract.

http://www.illinoisattorneygeneral.gov/pressroom/2015_07/20150701.html

INDIANA

July 15, 2015

Attorney General Greg Zoeller Sues Indy Tree Trimming Company

Accused of Scamming Seniors

Indiana Attorney General Greg Zoeller filed a lawsuit against door-to-door tree

trimming company, Cutter’s Tree Service, for allegedly deceiving Indianapolis-

area seniors into purchasing unneeded and overpriced landscaping services.

The complaint was filed in Marion County and names Terry Sizemore, Zack

Sizemore and Bill Carr, Jr. as additional defendants in the case. The

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complaint also alleges the company misrepresented its employees’

qualifications and failed to meet state contract requirements.

http://www.in.gov/activecalendar/EventList.aspx?view=EventDetails&eventi

dn=221904&information_id=216335&type=&syndicate=syndicate

IOWA

July 15, 2015

Attorney General Tom Miller Announces Former Iowa Ashford Online

Education Students Now Receiving Payments from 2014 $7.25 Million

Settlement

Nearly 300 Iowans who sought teaching degrees from online program receiving

$5.2 million in payments

Nearly 300 Iowans who believed they were obtaining teaching degrees from

Ashford University's online program, but were ineligible for teachers' licenses

in Iowa, are now receiving payments through a settlement reached last year

with Attorney General Tom Miller.

The students believed that the Iowa Department of Education had approved

the online programs and graduating would qualify them to be licensed to

teach in Iowa schools.

The Consumer Protection Division is distributing $5,240,000 in tuition

refunds to 296 former students from Iowa who sought online degrees through

Ashford's College of Education. The refunds represent 97 percent of the

tuition paid for classes students completed through the College of Education.

The refunds range from approximately $1,000 to $55,000.

Miller noted that the average federal student loan amount owed by Ashford

online education program students receiving refunds is $27,000, and the

highest loan amount is $248,000.

https://www.iowaattorneygeneral.gov/newsroom/former-iowa-ashford-

online-education-students-now-receiving-payments-from-2014-725-million-

settlem/

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KANSAS

July 28, 2015

Attorney General Derek Schmidt Announces Arkansas Paver To Pay

$250,000 Penalty, Restitution To Kansas Consumers

An Arkansas door-to-door paving operation was ordered to pay a $250,000

penalty and more than $32,000 in restitution to five Kansas consumers for

violating Kansas consumer protection laws, Attorney General Derek Schmidt

said.

In a default judgment entered earlier this month in Shawnee County District

Court, Judge Franklin R. Theis ordered Roger Crawford, doing business as

Allstate Construction and Asphalt Construction, to pay the civil penalty. The

company was accused of engaging in unfair and deceptive practices while

selling paving services door-to-door.

https://ag.ks.gov/media-center/news-releases/2015/07/27/arkansas-

paver-to-pay-$250-000-penalty-restitution-to-kansas-consumers

July 24, 2015

Attorney General Derek Schmidt Announces Southeast Kansas Farmers

Receive $400,000 Under Settlement

A group of Southeast Kansas farmers received a total of $400,000 under a

settlement with a Louisiana-based grain marketing firm, Kansas Attorney

General Derek Schmidt announced today.

Schmidt entered into the settlement with CGB Diversified Services, Inc.,

following an investigation for alleged violations of the Kansas Consumer

Protection Act. The allegations stemmed from the sale of grain by fifteen

farmers in Cherokee, Crawford and Montgomery counties to CGB for which

they did not receive payment between 2003 and 2006. The attorney general’s

investigation had been ongoing since 2007. The agreement was reached in

May, and earlier this week, payments were distributed to the affected farmers.

CGB did not admit any wrongdoing.

https://ag.ks.gov/media-center/news-releases/2015/07/24/ag-schmidt-

southeast-kansas-farmers-receive-$400-000-under-settlement

16

KENTUCKY

July 13, 2015

Attorney General Conway Announces Agreement with Mid-Continent

University to Restore Students' Rights

Attorney General Jack Conway today announced that his Office of Consumer

Protection entered into an Assurance of Voluntary Compliance (AVC) with

Mid-Continent University (MCU) to restore the rights of former students to

what they would have been had they received expected federal financial aid.

The AVC resolves the Office of the Attorney General's (OAG) allegations that

between 2011 and 2014, MCU violated state consumer protection laws by

failing to disclose to students that they would not be able to receive federal

aid to pay their education costs at MCU. The school instead offered or signed

students up for private institutional loans instead of federal loans. By doing

so, the OAG alleged that MCU deprived students of the protections and

benefits of federal student loans. The Attorney General's Office asserted that

MCU's conduct constituted unfair, false, misleading or deceptive acts or

practices in violation of Kentucky consumer protection laws.

http://migration.kentucky.gov/Newsroom/ag/mcuavc.htm

MASSACHUSETTS

July 2, 2015

Attorney General Healey Sues Medical Companies for Deceptively

Marketing Treatments at Unlicensed Medical Clinic in Framingham

Complaint Filed against Men’s Medical Clinic for Falsely Advertising Erectile

Dysfunction Treatment to Vulnerable Consumers

Two Florida-based medical companies and their operators have been sued for

deceptively marketing and billing for medications and services relating to the

treatment of erectile dysfunction at an unlicensed medical clinic in

Framingham, Attorney General Maura Healey announced today.

The complaint links to PDF file, filed in Suffolk Superior Court, alleges that

Dr. Kevin Hornsby and Heidi Hornsby of Florida are responsible for deceptive

marketing of a medical facility that went by the names Massachusetts Men’s

Medical Clinic, Massachusetts Men’s Medical and Men’s Medical Clinic.

17

http://www.mass.gov/ago/news-and-updates/press-releases/2015/2015-

07-02-med-co-sued.html

MINNESOTA

Attorney General Lori Swanson Files Lawsuit Against Company

Promising Student Loan Debt "Forgiveness"

Company charged fees of up to $1,500 for filling out and submitting forms to

the federal government for loan repayment and consolidation programs,

which eligible borrowers can apply for on their own for free

Attorney General Lori Swanson today filed a lawsuit against Student Aid

Center, Inc., a Florida company that promised to help borrowers get their

student loans “forgiven.” The company charged people as much as $1,500 for

enrolling them in repayment plans or consolidation loans that all eligible

federal student loan borrowers can apply for on their own for free through the

United States Department of Education.

http://www.ag.state.mn.us/Office/PressRelease/20150701StudentAidCenter

.asp

MISSOURI

Jul 9, 2015

Attorney General Chris Koster Sues Clay County Auto-Repair Shop For

Taking Money, Not Doing Repairs

Attorney General Chris Koster announced today that he has sued John and

Deborah Rocha, the operators of a Kansas City automobile-repair business,

Mobile Auto Repair.

The lawsuit, filed in Clay County Circuit Court, alleges that John and

Deborah Rocha have advertised auto repair services to Missouri consumers

since December 2010 in exchange for up-front payments. The suit alleges the

defendants failed to provide auto-repair services as promised and

misrepresented auto-repair services had been provided when they had not. At

least 14 consumers did not receive the repairs they paid for, resulting in a

loss of more than $9,000.

18

https://www.ago.mo.gov/home/news-archives/2015-news-archives/ag-

koster-sues-clay-county-auto-repair-shop-for-taking-money-not-doing-repairs

Jul 1, 2015

Attorney General Chris Koster Sues Six Contractors for Defrauding

Consumers

Attorney General Chris Koster took action against six home-remodeling

companies for defrauding consumers who hired them for repair or remodeling

projects. The companies are located in Jackson, Clay, St. Charles and St.

Louis counties and St. Louis City.

Complaints about home repair and remodeling are consistently among the

top ten complaints received by the Attorney General's Consumer Protection

Division. Many of these complaints involve consumers paying up front for

repairs but no work is provided. The actions announced today affect at least

30 Missouri homeowners who lost nearly $106,000 to unscrupulous

contractors.

https://www.ago.mo.gov/home/news-archives/2015-news-archives/ag-

koster-sues-six-contractors-for-defrauding-consumers

NEVADA

July 9, 2015

Attorney General Laxalt Announces Guilty Pleas of two men for Cheating

Homebuyers out of More Than $900,000

Nevada Attorney General Adam Paul Laxalt announced that Orlando Vera,

55, of Whittier, CA, pleaded guilty to one felony charge of mortgage lending

fraud, a category “B” felony. His plea was a result of his role in a scheme to

cheat several hopeful homebuyers out of $904,861. A month earlier, Vera’s

co-defendant, Juan Robles, 35, of Las Vegas, pleaded guilty to a gross

misdemeanor for the same scam. Their crimes were committed between

November 2012 and January 2014.

http://ag.nv.gov/News/PR/2015/Attorney_General_Laxalt_Announces_Guilt

y_Pleas_of_two_men_for_Cheating_Homebuyers_out_of_More_Than_$900,000

/

19

NEVADA CONT’D

July 1, 2015

Attorney General Laxalt Announces Grand Jury Indictment of Five

Individuals for Elder Exploitation and Telemarketing Scam

Nevada Attorney General Adam Paul Laxalt announced that Marshall Damar

Broussard, 35, Michael Lamonta Dies, 34, Emmanuel D. Ford, 39, Michael

Ford, 34 and Robert Earl Moore, Jr., 50, all of Arizona, were indicted by a

Clark County grand jury on six felony charges for an elder abuse and

telemarketing scam. The charges included one count of racketeering, four

counts of theft of $3,500 or more from a person 60 years of age or older, and

one count of multiple transactions involving fraud or deceit in the course of

an enterprise or occupation. The frauds were committed between April 2013

and March 2014.

http://ag.nv.gov/News/PR/2015/Attorney_General_Laxalt_Announces_Gran

d_Jury_Indictment_of_Five_Individuals_for_Elder_Exploitation_and_Telemark

eting_Scam/

20

NEW JERSEY

July 29, 2015

Acting Attorney General John J. Hoffman Announces As Part of

Predatory Towing Initiative, New Jersey Division of Consumer Affairs

Imposes $55,000 in Civil Penalties Against Six Towing Companies

As part of an initiative to combat predatory towing in New Jersey, the New

Jersey Division of Consumer Affairs has reached settlements with six towing

companies that allegedly violated the State’s predatory towing law, with the

companies collectively agreeing to pay $55,106 in civil penalties, consumer

restitution and reimbursement for investigative and legal costs.

The Predatory Towing Prevention Act, which became effective on April 15,

2009, regulates towing from private property, and towing initiated by law

enforcement, that occur without the prior consent of the towed vehicle’s

owner or operator. This law prohibits towing companies, among other things,

from charging an unreasonable or excessive fee; failing to release a vehicle

hooked or lifted, but not actually removed from private property, upon

request of the vehicle’s owner; trolling for vehicles parked without

authorization; or charging for a towing or storage service not on the schedule

of services maintained by the Division of Consumer Affairs.

http://nj.gov/oag/newsreleases15/pr20150729a.html

July 27, 2015

Acting Attorney General John J. Hoffman Announces Cumberland

County Used Car Dealership Agrees to Revise Its Business Practices,

Under Settlement with the New Jersey Division of Consumer Affairs

The New Jersey Division of Consumer Affairs and AutoSource Group, LLC, a

used car dealership located in Vineland, have settled a lawsuit filed by the

Division in February 2015, with the dealership agreeing to pay $25,000 and

to revise its business practices.

The State’s seven-count complaint, filed in State Superior Court in

Cumberland County, alleged that AutoSource Group violated the Consumer

Fraud Act, the Automotive Sales Regulations, the Motor Vehicle Advertising

Regulations and the Used Car Lemon Law and related regulations. Under the

21

NEW JERSEY CONT’D

terms of the Final Consent Judgment that resolves the lawsuit, AutoSource

Group will revise its business practices to comply with state laws and

regulations.

http://nj.gov/oag/newsreleases15/pr20150727a.html

July 24, 2015

Acting Attorney General John J. Hoffman Announces New Jersey Bureau

of Securities Revokes Registration of Midland Park Broker Who Has

Admitted to Defrauding Clients and Stealing Hundreds of Thousands of

Dollars for His Own Use, Concurrent Investigation Leads to Federal

Guilty Plea

The New Jersey Bureau of Securities today issued an order that revoked the

registration of and issued a civil monetary penalty against Kwen Young Chun,

a Midland Park resident and former broker, after its investigation found that

he unlawfully stole hundreds of thousands of dollars from at least eight of his

clients and used investor funds for his and his family’s personal benefit.

Concurrent with the Bureau’s action, Chun pleaded guilty Wednesday before

U.S. District Judge Susan D. Wigenton to one count of mail fraud in Newark

federal court in connection with these actions. The mail fraud charge to

which Chun pleaded guilty carries a maximum potential penalty of 20 years

in prison and a fine of $250,000. Sentencing is scheduled for November 2,

2015.

http://nj.gov/oag/newsreleases15/pr20150724a.html

July 21, 2015

Acting Attorney General John J. Hoffman Announces New Jersey

Division of Consumer Affairs Cites Eight Unlicensed Moving Companies

that Targeted Asian and Latino Communities

Over this past year, the New Jersey Division of Consumer Affairs has been

investigating unlicensed movers who were allegedly targeting Asian and

Latino communities in New Jersey, often through foreign language

newspapers. As part of this initiative, the Division is announcing the issuance

22

NEW JERSEY CONT’D

of Notices of Violation to eight different moving companies. Each of these

companies is being cited because it solicited customers or performed moving

services in New Jersey, without being licensed by the Division of Consumer

Affairs, as required by law.

The unlicensed moving companies cited by the Division targeted either

predominantly Korean-speaking or Spanish-speaking communities, largely

focusing on consumers who spoke little, if any, English. All eight of these

cited companies have been assessed civil penalties, with the option to

challenge these penalties or seek licensure.

http://nj.gov/oag/newsreleases15/pr20150721a.html

July 17, 2015

Acting Attorney General John J. Hoffman Announces New Jersey

Division of Consumer Affairs and “Prada Puppies” Agree to Settlement,

“Prada Puppies” Agrees to Change Business Practices and Pay $65,634

for Restitution, Reimbursements and Penalties

Acting Attorney General John J. Hoffman and the New Jersey Division of

Consumer Affairs and defendant Jessica Durkin, d/b/a "Prada Puppies," of

Salem, a pet dealer who allegedly sold sick pets to consumers, have reached a

$65,634.41 settlement that includes consumer restitution along with civil

penalties and legal/investigative cost reimbursements.

Five consumers will receive a total of $6,443.72 in restitution for the

purchase price and/or veterinary costs incurred for their pets. Of the

remaining settlement amount, $58,134.41 in civil penalties and cost

reimbursements to the State are suspended for a 30-month period and will be

vacated if the settlement terms are not violated.

http://nj.gov/oag/newsreleases15/pr20150720a.html

23

NEW JERSEY CONT’D

July 17, 2015

Acting Attorney General John J. Hoffman Announces Man Pleads Guilty

to Stealing $125,000 from Elderly Couple He Met While Working as

Atlantic County Caseworker

Investigation charged lawyer and sisters who ran senior care service with

stealing millions from clients

Acting Attorney General John J. Hoffman announced that a man pleaded

guilty today to stealing $125,000 from an elderly couple he met as a

caseworker for Atlantic County Adult Protective Services. He was indicted in

March along with the owner of an in-home senior care company in Atlantic

County and her sister, who face first-degree charges of conspiracy and money

laundering for allegedly conspiring with a lawyer to steal millions of dollars

from elderly clients.

William Price, 57, of Linwood, pleaded guilty today to a second-degree charge

of theft by deception before Superior Court Judge Michael A. Donio in Atlantic

County. Under the plea agreement, the state will recommend that Price be

sentenced to five years in state prison. He must pay full restitution of the

$125,000 he stole. Judge Donio scheduled sentencing for Price for Sept. 18.

http://nj.gov/oag/newsreleases15/pr20150717a.html

July 16, 2015

Acting Attorney General John J. Hoffman and the New Jersey Division of

Consumer Affairs File Action Against Bergen County-Based Home

Improvement Contractor

The Office of the Attorney General and the New Jersey Division of Consumer

Affairs have filed an action against ABC Construction NJ, Inc., also known as

ABC Construction, LLC and ABC Construction (“ABC Construction”), and its

two owner/operators, for failing to complete contracted-for work, performing

substandard work, damaging consumers’ homes, and other alleged violations

of state law.

The State’s eight-count Complaint, filed in State Superior Court in

Hackensack, names Charleston J. Masterson of Bergenfield and Frankie

24

NEW JERSEY CONT’D

Olandesi of Wyckoff, as defendants, along with the company. ABC

Construction maintained business locations in Oradell and Bergenfield.

http://nj.gov/oag/newsreleases15/pr20150716a.html

July 13, 2015

Acting Attorney General John J. Hoffman Announces “As Seen On TV”

Company Telebrands Will Make Changes to its Business Practices and its

Automated Ordering System, Will Also Pay $550,000 to Settle New

Jersey Division of Consumer Affairs Lawsuit

Telebrands Corp., the Fairfield, New Jersey-based company known for its “As

Seen on TV” products, has agreed to revise its Interactive Voice Response

(IVR) merchandise ordering system and other business practices, and to pay

$550,000 to the State, under terms of the Final Consent Judgment and

Settlement Agreement that resolves the 2014 lawsuit filed by the Office of the

Attorney General and State Division of Consumer Affairs.

The State alleged in its August 2014 Complaint, filed in State Superior Court

in Essex County, that Telebrands violated the New Jersey Consumer Fraud

Act and Advertising Regulations by, among other things, aggressively

upselling products through its IVR phone system and websites; subjecting

consumers to a lengthy ordering process; failing to provide a means for

consumers to decline offers for additional products; failing to provide

consumers with an opportunity to confirm the merchandise order prior to

authorizing charges; shipping and billing for additional products that

consumers declined to purchase; failing to provide consumers with the total

cost of their orders; and failing to provide consumers with an opportunity to

speak with a live customer service representative when ordering through the

IVR system. The State’s allegations, in part, were established through the

undercover purchases made by Division investigators of Telebrands’ products

(e.g. “Instabulbs,” the “Olde Brooklyn Lantern” and the “Pocket Hose). The

Complaint also alleged that Telebrands, by its conduct, violated the terms of a

2001 Final Consent Judgment and Order that resolved prior litigation with

the State.

http://nj.gov/oag/newsreleases15/pr20150713b.html

25

NEW YORK

July 24, 2015

A.G. Schneiderman Announces Indictment Of Orange County Man

Charged With Stealing Thousands In Investment Scheme

William Vogt Allegedly Posed As Wealthy Fashion Designer “Bill Bolland”To

Steal Over $36,000 From Victim In Investment Scheme

New York State Attorney General Eric T. Schneiderman today announced the

arraignment of William Vogt, a/k/a Bill Bolland, for allegedly stealing over

$36,000 from a victim in an investment scheme perpetrated in Ulster County.

This is the second indictment lodged against Vogt by the Attorney General’s

Office this year for similar scams. In January 2015, Vogt was indicted in New

York County for defrauding another victim in a similar investment scheme. If

convicted, Vogt faces up to 7 years in prison on the case in Ulster County and

up to 15 years in prison on the earlier indictment.

According to the indictment Vogt was arraigned on today in Ulster County

Court and statements made by the prosecutor, the attorney general's

investigation revealed that Vogt, 57, of New Hampton, New York, held himself

out as an internationally renowned fashion designer named Bill Bolland. Vogt

allegedly convinced the victim in this case, like in the previous case, that he

could use his connections to secure investment opportunities in tax-free, high

return accounts. Instead of delivering on his promises, Vogt allegedly took

tens of thousands of dollars of the victim’s money over a five-month period,

but made no investments and transacted no business on behalf of the victim.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-

indictment-orange-county-man-charged-stealing-thousands

26

NEW YORK CONT’D

July 21, 2015

A.G. Schneiderman Sues Children’s Leukemia Charity For Deceiving

Donors And Using Vast Majority Of $10 Million Raised For Non-

Charitable Purposes

Brooklyn-Based National Children’s Leukemia Foundation Allegedly Raised

Money From Donors Across America By Touting Non-Existent And Defunct

Programs; Bulk Went to Fundraisers; Less than 1% To Helping Children

Suffering From Cancer

Attorney General Eric T. Schneiderman today announced that his office has

filed a court action to shutter the National Children’s Leukemia Foundation

(NCLF), and to hold accountable its founder, its president, its vice president,

who is the founder’s son, and its auditor. The lawsuit comes after an

investigation by the Attorney General’s Charities Bureau allegedly revealed

that the NCLF, which touted itself as a leading organization in the fight

against leukemia, did not conduct most of the programs advertised on its

website and in its solicitations – including claims it operated a bone marrow

registry and fulfilled the last wishes of dying children - and flouted critical

filing obligations required of it under New York law. The court papers charge

that, despite claims it had a board of directors and other significant financial

and scientific controls, the two-decade-old organization was largely a one-

man operation, run by founder Zvi Shor, 64, out of the basement of his

Brooklyn home. NCLF’s president and vice president are alleged to have

breached their duties to the organization and to have aided and abetted Shor

in running the organization; the auditor is accused of making false filings.

http://www.ag.ny.gov/press-release/ag-schneiderman-sues-

children%E2%80%99s-leukemia-charity-deceiving-donors-and-using-vast

27

NEW YORK CONT’D

July 15, 2015

A.G. Schneiderman And U.S. Department Of Labor Announce Criminal

Charges Against, And Civil Settlement With, Papa John’s Franchisee For

Wage Theft

Papa John’s Franchisee Arrested For Allegedly Failing To Pay Workers

Minimum Wage And Overtime; As Part Of Scheme, Franchisee Allegedly

Required Workers To Use Fake Names As Part Of A Scheme To Cover Up His

Criminal Conduct

A.G.’s Criminal Charges Seek To Recoup $230,000 In Back Wages For

Workers, And U.S. Department of Labor’s Civil Settlement Recovers An

Additional $230,000 In Damages And $50,000 In Civil Monetary Penalties

Attorney General Eric T. Schneiderman and Administrator for the U.S.

Department of Labor’s Wage and Hour Division Dr. David Weil today

announced charges against Abdul Jamil Khokhar and BMY Foods, Inc.,

which together owned and operated nine Papa John’s franchises throughout

the Bronx. According to court documents, the owner and company allegedly

failed to pay minimum wage and overtime to approximately 300 current and

former employees, created fictitious identities to conceal overtime worked by

employees, and filed fraudulent quarterly tax returns with New York State in

order to cover up their alleged wage theft.

Charges filed by the Attorney General’s Office seek jail time and $230,000 in

back wages to Khokar’s current and former employees. Administrator Weil

announced the filing of a consent judgment whereby Khokhar would pay an

additional $230,000 in liquidated damages to employees and $50,000 in civil

monetary penalties.

http://www.ag.ny.gov/press-release/ag-schneiderman-and-us-department-

labor-announce-criminal-charges-against-and-civil

28

NEW YORK CONT’D

July 14, 2015

A.G. Schneiderman Announces $32,500 Settlement With White Plains

Auto Dealer Over Deceptive Advertising Practices

Settlement Ensures That Consumers Won't Be Lured To Dealership By

Misleading Sale Prices

Attorney General Eric T. Schneiderman today announced that his office

reached a settlement with Hyundai of White Plains LLC, d/b/a Hyundai of

White Plains. An investigation by the Attorney General’s Office found that the

auto dealer used deceptive and misleading advertising practices in both its

print and online ads. Among its deceptive practices, the dealership widely

promoted sale and lease prices that were illusory because they included

discounts or rebates that were not available to most consumers, and thus,

did not represent the actual sale or lease prices. The dealership has agreed to

reform its advertising practices and will pay $32,500 in costs and penalties to

New York State.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-32500-

settlement-white-plains-auto-dealer-over-deceptive

July 14, 2015

A.G. Schneiderman Announces Settlement With Atlantic Auto Group

Over Misleading Advertising And Sales Practices Across 22 Dealerships

On Long Island

Promotional Materials Misled Consumers Into Believing They Won Prizes, Staff

Deceived Customers Over Pricing

Attorney General Eric T. Schneiderman today announced a settlement

requiring 22 auto dealerships in Nassau and Suffolk Counties to pay

$310,000 in restitution and penalties to resolve false advertising claims. The

dealerships, all affiliated with Atlantic Automotive Group based in West Islip,

persistently defrauded consumers with misleading promotions and fraudulent

sales tactics. In total, the Attorney General’s Nassau and Suffolk Regional

Offices received more than 250 complaints regarding the dealerships and

their advertising and sales practices.

29

NEW YORK CONT’D

Atlantic Automotive Group caused advertisements to be mailed to thousands

of Nassau and Suffolk County consumers, with approximately 500,000

promotional items in total distributed by direct mail. The advertisements

contained a scratch off game card, a pull tab game card, or a “Triple

Diamond” game card where consumers could win a cash prize, a free vehicle,

a flat-screen television or an Apple iPad. A winning ticket contained 3 like

symbols but it did not explain what, if anything, the consumer won. Instead,

consumers were instructed to bring the game card to the dealership during

event times in order to claim their prize.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-

settlement-atlantic-auto-group-over-misleading-advertising

July 9, 2015

A.G. Schneiderman Announces Contractor Will Pay $76k For Failing To

Pay Wages To Workers On Construction Projects In Manhattan And

Brooklyn

Contractor Failed To Pay 21 Workers Any Wages For Several Weeks of

Work

Attorney General Eric T. Schneiderman today announced the resolution of an

investigation into non-payment of wages by Stonehenge Restoration Inc.

(“Stonehenge”) and its owners and managers, Sulajman Koci and Witold

Matejkowski, on constructions projects located in Manhattan and

Brooklyn. The Attorney General’s agreement requires Stonehenge to pay

back wages and liquidated damages totaling $76,429.81.

Between January 2014 and March 2015, Stonehenge failed to pay any wages

to 21 workers for construction work performed at private job sites in Brooklyn

and Manhattan. The workers were not paid for periods of work ranging from 2

to 6 weeks. While two employees are owed approximately $6,000.00, the

majority of the workers are owed between $2,500.00 and $4,000.0 in unpaid

wages. In addition to paying restitution, Stonehenge must designate an

internal monitor and submit compliance reports to the Attorney General’s

Office.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-

contractor-will-pay-76k-failing-pay-wages-workers

30

NEW YORK CONT’D

July 8, 2015

A.G. Schneiderman Announces $550k Settlement Agreement To Shutter

Debt Collection Company

Med-Rev Recoveries, Inc. Repeatedly Violated Debt Collection and Consumer

Protection Laws

Attorney General Eric T. Schneiderman today announced that a court order

has been obtained against Med-Rev Recoveries, a consumer debt collection

agency formerly located in Liverpool, NY, permanently barring it from

operating as a debt collector and requiring payment of $550,000 for

consumer restitution, civil penalties and costs. Med-Rev’s sole owner, John

St. Denis, and its former President, Jamie Fortino signed a stipulation

agreeing to the terms.

The Attorney General’s Office and the Better Business Bureau received

dozens of complaints from consumers alleging verbal harassment by Med-Rev

collectors and their refusal to provide consumers with account balance or

verification of the debts it was attempting to collect. In addition, consumers

and medical providers complained that Med-Rev was not timely remitting

consumers’ payments to the creditors. Some consumers learned their

payments had not been credited to their past-due accounts when they sought

medical, dental and/or veterinary care and were denied treatment due to

unpaid debt.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-550k-

settlement-agreement-shutter-debt-collection-company

31

NEW YORK CONT’D

July 2, 2015

A.G. Schneiderman Announces $500k Settlement With Per Se

Restaurant For Keeping Tips

Per Se Must Pay $500,000 In Restitution To Workers

Attorney General Eric T. Schneiderman announced that his office has

reached a settlement with Per Se, a Manhattan fine-dining establishment, for

failing to pay its waitstaff a 20% surcharge designated as a “service charge” in

its contracts with customers for private dining and banquet services from

January 2011 through September 2012.

The Attorney General’s investigation revealed that during this period, Per Se

charged its private dining customers an additional 20% for service and listed

the 20% service charge on its receipts and printed materials. In addition, Per

Se also informed certain customers who inquired that the 20% charge was

equivalent to a gratuity. For example, in response to one email inquiry, Per

Se replied, “[K]indly note that service/gratuity is certainly included in the

pricing.”

Instead of directing it to the workers, Per Se used the service charges for its

restaurant operations. The law requires Per Se to distribute the charges as

gratuities to its employees, and this requirement applies even for employees

paid above the minimum wage.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-500k-

settlement-se-restaurant-keeping-tips

NORTH CAROLINA

July 28, 2015

Attorney General Roy Cooper Announces Mortgage Broker Banned,

Ordered To Repay Consumers

Carolina Mortgage Group, owner ordered to pay $110,940 for failing to

refinance mortgages

A mortgage broker that took money upfront to refinance mortgages but failed

to deliver is permanently banned from the business and under court order to

pay refunds and penalties, Attorney General Roy Cooper announced today.

32

At Cooper’s request, Superior Court Judge James Roberson ordered

defendants Carolina Mortgage Group, Inc. and Jeffrey D. Cox to cancel all

contracts and turn over all property to consumers. Thedefault

judgment issued by the court also permanently bans the defendants from

working in the mortgage business in North Carolina, Cooper said.

The court ordered Cox and Carolina Mortgage Group to pay $20,940 in

consumer refunds $90,000 in civil penalties for their unfair and deceptive

business practices. This is in addition to $46,145 in consumer refunds and

$90,345 in penalties Cox and his company were ordered to pay previously by

the N.C. Commissioner of Banks, who revoked Cox’s license as a mortgage

loan operator and Carolina Mortgage Group’s mortgage broker license on

August 15, 2014.

http://www.ncdoj.gov/News-and-Alerts/News-Releases-and-

Advisories/Press-Releases/Mortgage-broker-banned,-ordered-to-repay-

consumers.aspx

July 6, 2015

Attorney General Cooper, Ritz-Carlton and Ciaa Reach Agreement Over

Service Charge

Ritz to pay refunds to consumers who paid extra charge, donate $75,000 for

CIAA scholarships

The Ritz-Carlton will pay refunds to consumers, fund college scholarships

and clearly notify customers about any future special service fees under an

agreement announced today between the Ritz, the Central Intercollegiate

Athletic Association and the Office of Attorney General Roy Cooper.

Consumers who visited the Lobby Lounge at the Ritz in Charlotte during the

CIAA Basketball Tournament in late February, 2015 complained that an extra

service charge was unexpectedly added to their bills. Following complaints

from consumers, the Attorney General’s Consumer Protection Division

launched an investigation into the charge.

http://www.ncdoj.gov/News-and-Alerts/News-Releases-and-

Advisories/Press-Releases/AG-Cooper,-Ritz-Carlton-and-CIAA-reach-

33

agreement-o.aspx

OHIO

July 24, 2015

Attorney General DeWine Seeks Reimbursement from Used Car

Dealership Accused of Failing to Deliver Titles

Ohio Attorney General Mike DeWine today announced a lawsuit against a

Middletown used car dealership accused of failing to deliver titles to vehicles

it sold to consumers.

The lawsuit, filed in the Butler County Common Pleas Court, accuses Dixie

Cars Concepts and its owner Ali El Azzouzi of violating state law. It also seeks

reimbursement for consumers and a state fund that helps consumers resolve

title problems.

Dixie Cars Concepts last operated at 2701 Dixie Highway in Hamilton. It

currently is closed.

Since 2013, the Ohio Attorney General’s Consumer Protection Section has

received 20 complaints against the dealership. Most involved title problems.

http://www.ohioattorneygeneral.gov/Media/News-Releases/July-

2015/Attorney-General-DeWine-Seeks-Reimbursement-from-U

OKLAHOMA

July 15, 2015

Attorney General Scott Pruitt Charges Woman Who Faked Cancer

Diagnosis to Solicit Donations

Attorney General Scott Pruitt on Wednesday filed charges against a Shawnee

woman who obtained funds by falsely claiming a cancer diagnosis she did not

really have.

Jennifer L. Garrison, 40, allegedly claimed to have terminal stomach cancer

with only three months to live. Garrison posted information to Facebook

about a surgery to remove a tumor and part of her stomach. Garrison also

claimed she shaved her head because chemotherapy was causing her hair to

34

fall out. Groups collected money for Garrison’s treatments and a vacation for

Garrison and her young son.

Some who knew of Garrison’s claims grew skeptical when learning Garrison

began driving a new truck while not working for the past year. Garrison also

claimed to have donated her hair to Locks of Love; however the organization

would not accept a donation of hair which had undergone chemotherapy.

During the same time Garrison claimed to have cancer, she posted pictures of

herself taking part in manual labor while volunteering following the May 2013

Shawnee tornado.

http://www.ok.gov/triton/modules/newsroom/newsroom_article.php?id=258

&article_id=16191

PENNSYLVANIA

July 30, 2015

Attorney General Kathleen Kane Announces Results of Used Car Lot

Investigations

Attorney General Kathleen G. Kane today announced four legal settlements

and a subpoena enforcement action filed as the result of two separate

investigations of used car lots that were violating state automobile sales

licensure laws, advertising requirements and sales regulations.

The settlements were reached in the form of assurances of voluntary

compliance (AVCs) and were the result of work done by a statewide task force

comprised of agents and attorneys from the Office of Attorney General's

Bureau of Consumer Protection. Through July 9, the Bureau had visited 109

dealerships lots or locations statewide and reviewed more than 3,250

automobile advertisements.

https://www.attorneygeneral.gov/Media_and_Resources/Press_Releases/Pre

ss_Release/?pid=2002

35

PENNSYLVANIA CONT’D

July 23, 2015

Attorney General Kane Announces Lawsuit against Philadelphia

Furniture Store and Its Owners

Attorney General Kathleen G. Kane today announced her office has filed a

lawsuit against several business entities which operated a Philadelphia

furniture store commonly known by the name “Furniture Sir-Plus.”

The lawsuit, filed by the Office of Attorney General's Bureau of Consumer

Protection, also named individuals Charles Lederman, Mark Finkelstein and

Daniel Roberts as defendants. Additionally, Attorney General Kane’s Bureau

of Consumer Protection filed a motion for preliminary injunction, accounting

and asset freeze. The motion seeks to prevent the defendants from accepting

further payments or selling furniture that belongs to certain consumers.

The lawsuit alleges the business entities and individuals failed to deliver

furniture after accepting payments from certain consumers. They also failed

to provide refunds to certain consumers when furniture was not delivered as

agreed upon, the lawsuit states.

https://www.attorneygeneral.gov/Media_and_Resources/Press_Releases/Pre

ss_Release/?pid=1994

July 20, 2015

Attorney General Kathleen G. Kane Announces $18K Paid Back To

Consumers After Investigation Of Somerset County Company That Sold

Burial Monuments

Attorney General Kathleen G. Kane today announced her office has entered a

settlement agreement with the former operators of a Somerset County

company accused of failing to deliver burial monuments and memorials after

accepting advance payments from consumers.

The settlement was reached with Fred E. Lichty and Roger P. Lichty, who did

business under the company name Cook and Lintz, after an investigation by

the Office of Attorney General's Bureau of Consumer Protection.

36

PENNSYLVANIA CONT’D

In connection with the investigation, the operators issued more than $18,000

in refunds to Pennsylvania consumers. Other customers who allege they were

affected by the company's business practices must submit complaints by

Aug. 4 to the Office of Attorney General to be eligible for refunds.

https://www.attorneygeneral.gov/Media_and_Resources/Press_Releases/Pre

ss_Release/?pid=1980

July 13, 2015

Attorney General Kane announces $35,000 settlement with two

Philadelphia loan modification companies

Attorney General Kathleen G. Kane today announced a legal action, in the

form of an assurance of voluntary compliance (AVC), against two

Philadelphia-based mortgage loan modification companies that will provide

$30,000 in restitution for consumers.

The AVC was reached with Liberty Financial Consultants, Inc. and Doc Prep

Solutions, LLC as the result of an investigation by the Office of Attorney

General's Bureau of Consumer Protection.

The AVC alleges the companies made a number of misleading representations

throughout their websites. For example, Liberty Financial Consultants

advertised for a "forensic loan audit," among other services.

The company allegedly stated the audit could expose mistakes and

unscrupulous lending practices that may assist the borrower in negotiating

efforts to obtain mortgage payment relief or loan modifications. Liberty

Financial Consultants claimed to use the audit results to apply for mortgage

relief with consumers' lenders, the AVC states.

https://www.attorneygeneral.gov/Media_and_Resources/Press_Releases/Pre

ss_Release/?pid=2147483659

37

PENNSYLVANIA CONT’D

July 9, 2015

Attorney General Kathleen G. Kane Legal Action Against Blair County

Home Improvement Contractor

Attorney General Kathleen G. Kane today announced the filing of a legal

action against a Blair County home improvement contractor accused of

working without a registration, failing to disclose information about his past

and failing to complete services for which he was paid.

The legal action against David M. Rogalski, who did business under the

company name Rogalski Construction, was filed in the Blair County Court of

Common Pleas by the Office of Attorney General's Bureau of Consumer

Protection.

It alleges that Rogalski on multiple occasions violated the Home Improvement

Consumer Protection Act (HICPA) and the Unfair Trade Practices and

Consumer Protection Law. For example, Rogalski allegedly continued working

as a home improvement contractor after his mandatory HICPA registration

lapsed.

https://www.attorneygeneral.gov/Media_and_Resources/Press_Releases/Pre

ss_Release/?pid=1943

July 1, 2015

Attorney General Kane Announces Legal Action against Golden Living

Nursing Homes

Attorney General Kathleen G. Kane today announced her office has filed a

legal action against a chain of nursing home companies accused of

misleading consumers by failing to provide basic services to elderly and

vulnerable residents.

The legal action was filed today by the Office of Attorney General's Health

Care Section against Golden Gate National Senior Care LLC, which manages

and operates 36 facilities statewide. Its subsidiaries are commonly known as

Golden LivingCenters, of which there are 14 named in the legal action.

38

https://www.attorneygeneral.gov/Media_and_Resources/Press_Releases/Pre

ss_Release/?pid=1936

SOUTH DAKOTA

July 23, 2015

Attorney General Marty Jackley Announces Oklahoma Man Arrested for

Deceptive Trade Practices Violations

Attorney General Marty Jackley announced today that Willie Buck Stanley

Jr., 43, Spiro, Oklahoma was indicted yesterday on 1 count each of failure to

inform buyer of their right to cancel and failure to furnish cancellation form,

class 6 felonies, punishable by up to 2 years in the penitentiary and/or

$4,000 fine.

http://atg.sd.gov/News/NewsReleases/NewsReleasesView/tabid/441/itemID

/3661/moduleID/597/Default.aspx

VERMONT

July 10, 2015

Attorney General William H. Sorrell Announces $1.25 Million Settlement

Reached With Bank of America Over Foreclosure Settlement Practices

Vermont Attorney General William H. Sorrell announced today that Bank of

America will pay the State $1.25 million to resolve the State’s claim that the

bank failed to honor the terms of settlement agreements it entered into with

homeowners in foreclosure actions.

http://ago.vermont.gov/focus/news/attorney-general-reaches-$1.25-million-

settlement-with-bank-of-america-over-foreclosure-settlement-practices.php

39

VIRGINIA

July 21, 2015

Attorney General Herring Sues Fredericksburg Pawnshop For Illegal

Loans

~ B & B Pawnbrokers allegedly engaged in predatory lending practices; AG

Herring seeks consumer restitution ~

Attorney General Mark R. Herring today filed a lawsuit against

Fredericksburg-based B&B Pawnbrokers, Inc., for making illegal, unlicensed

motor vehicle title loans, and for charging excessive fees in connection with

the company's pawnbroker loans. This is part of Attorney General Herring's

revitalization of his consumer protection division and commitment to combat

predatory lending.

The lawsuit was filed today in Richmond City Circuit Court. Attorney General

Herring is seeking restitution on behalf of consumers, civil penalties,

attorneys' fees, and asking the court to ban B&B from further violating the

motor vehicle title loan statutes, the pawnbroker statutes, the state's

consumer finance statutes, and the Virginia Consumer Protection Act. The

Commonwealth is represented in this matter by Assistant Attorney General

Mark Kubiak, and by Senior Assistant Attorney General David Irvin.

http://www.oag.state.va.us/index.php/media-center/news-releases/586-

july-21-2015-attorney-general-herring-sues-fredericksburg-pawnshop-for-

illegal-loans

WASHINGTON

Jul 27 2015

Attorney General Bob Ferguson Makes Crowdfunded Company Pay For

Shady Deal

Restitution for Washington backers, civil penalties

Attorney General Bob Ferguson today announced the successful conclusion

of the first enforcement action in the nation against a crowdfunded project

that didn’t follow through on its promise to backers.

King County Superior Court Commissioner Henry Judson ordered Edward J.

Polchlopek III, otherwise known as Ed Nash, and his company, Altius

40

WSHINGTON CONT’D

Management, to pay $54,851 as a result of the 2012 “Asylum Playing Cards”

Kickstarter campaign.

The court ordered a total of $668 in restitution for the 31 Washington state

backers, $31,000 in civil penalties for violating the state Consumer Protection

Act ($1,000 per violation), and $23,183 to cover the costs and fees involved in

bringing the case.

http://www.atg.wa.gov/news/news-releases/ag-makes-crowdfunded-

company-pay-shady-deal

Jul 17 2015

Attorney General Bob Ferguson Stops Deceptive Practices Targeting

Elderly Military Veterans

Washington State Attorney General Bob Ferguson has stopped the deceptive

business practices used by Lynnwood, Wash. company Emerald Capital

Preservation, Inc. (ECP) and its owner Donald Smith, who failed to disclose a

financial conflict of interest to veteran clients and charged unreasonable fees

for basic services. The enforcement action announced today includes $26,564

in restitution to 35 victims.

ECP provided elder care planning and information about qualifying for Aid &

Attendance, a benefit administered by the federal Veterans Administration

(VA). ECP solicited customers by providing presentations at local assisted

living facilities and other organizations such as Rotary clubs. During these

presentations, ECP focused on recruiting veteran clients by providing estate-

planning advice and discussed ways individuals could avoid the legal process

of administering their estate, also known as probate.

However, ECP never disclosed to attendees that it was not affiliated with or

otherwise endorsed by the VA or the Washington State Department of

Veterans Affairs, in violation of the state’s Pension Poacher Prevention Act.

ECP’s clients included Washington veterans, many of whom ECP referred to

local attorneys to draft living trusts and special house trusts. Establishing

these trusts was done in order to reduce the veterans’ incomes so they could

qualify for Aid & Attendance.

http://www.atg.wa.gov/news/news-releases/ag-stops-deceptive-practices-

targeting-elderly-military-veterans

41

MULTISTATE CASES AND SETTLEMENTS

Jul 8 2015

CFPB, 47 States and D.C. Take Action Against JPMorgan Chase for Selling Bad Credit Card Debt and Robo-Signing Court Documents

Chase Ordered to Overhaul Debt Sales and Halt Collections on 528,000 Consumers’ Accounts Today the Consumer Financial Protection Bureau and Attorneys General in 47 states and the District of Columbia took action against JPMorgan Chase

for selling bad credit card debt and illegally robo-signing court documents. The CFPB and states found that Chase sold “zombie debts” to third-party debt buyers, which include accounts that were inaccurate, settled, discharged

in bankruptcy, not owed, or otherwise not collectible. The order requires Chase to document and confirm debts before selling them to debt buyers or

filing collections lawsuits. Chase must also prohibit debt buyers from reselling debt and is barred from selling certain debts. Chase is ordered to permanently stop all attempts to collect, enforce in court, or sell more than

528,000 consumers’ accounts. Chase will pay at least $50 million in consumer refunds, $136 million in penalties and payments to the CFPB and

states, and a $30 million penalty to the Office of the Comptroller of the Currency (OCC) in a related action. http://www.consumerfinance.gov/newsroom/cfpb-47-states-and-d-c-take-

action-against-jpmorgan-chase-for-selling-bad-credit-card-debt-and-robo-signing-court-documents/

42

MEDICAID FRAUD CASES AND SETTLEMENTS

ALABAMA

July 24, 2015

Attorney General Luther Strange Announces Indictment of Owner of

Jefferson County Counseling Service For Medicaid Fraud

Attorney General Luther Strange announced the arrest of Victor Paul

Williams, 57, of Leeds, for filing false claims with the Alabama Medicaid

Agency and theft of property in the first degree. Williams surrendered at the

Montgomery County Detention Facility yesterday and was released on a

$10,000 bond.

The Attorney General’s Medicaid Fraud Control Unit presented evidence to a

Montgomery County grand jury resulting in an indictment* dated July 17

charging Williams with filing numerous false claims to the Alabama Medicaid

Agency totaling over $40,000. It is alleged that Williams perpetrated a

scheme to bill the Alabama Medicaid Agency for counseling services that were

never provided and then attempted to conceal the fraud by manipulating

treatment records. Williams had several contractors providing the actual

services; however, he was billing for far more services than these individuals

were actually performing. When confronted, Williams attempted to

manufacture paperwork to support the billings.

http://www.ago.state.al.us/News-680

July 24, 2015

Attorney General Luther Strange Announces Indictment Of Coffee

County Counselor For Submitting False Claims to Medicaid

Attorney General Luther Strange announced the arrest of Gwendolyn Lajonda

Robinson, 36, of Enterprise, for filing false claims with the Alabama Medicaid

Agency and theft of property in the first degree. Robinson surrendered at the

Montgomery County Detention Facility today and was released on a $10,000

bond.

The Attorney General’s Medicaid Fraud Control Unit presented evidence to a

Montgomery County grand jury resulting in an indictment* dated July 17

charging Robinson with causing numerous false claims to be filed with the

43

Alabama Medicaid Agency. The fraudulent claims caused more than $40,000

to be paid for services never rendered. It is alleged that Robinson, who was

working for Turning Point Counseling as associated licensed counselor,

submitted falsified records in order to be compensated. The owners of

Turning Point in turn billed the Alabama Medicaid Agency. Robinson

fabricated treatment records in order to cover her fraud, sometimes placing

herself in two or three places at once. Management from Turning Point was

unaware of the scheme and cooperated fully with the investigation.

http://www.ago.state.al.us/News-683

ALASKA

July 29, 2015

Attorney General Craig W. Richards Announces Anchorage Doctor

Sentenced to 3 ½ years for Fraudulently Billing Medicaid and Tampering

with Physical Evidence

The Alaska Department of Law, Medicaid Fraud Control Unit, announced

today that 40-year-old Dr. Shubhranjan Ghosh was sentenced to 3 ½ years of

active incarceration. Dr. Ghosh pled guilty to Medical Assistance Fraud and

Tampering With Physical Evidence, which he committed between 2010 and

2013 at his practice, Ghosh Psychiatric Services.

Judge Philip Volland also ordered Dr. Ghosh to repay $605,000 in restitution

to Medicaid. After release, Dr. Ghosh will be on probation for 10 years, and

there will be 3 ½ years jail time that the Court could impose if he violates

probation. Dr. Ghosh was remanded to custody at sentencing today. The

Medical Board will decide the future of Dr. Ghosh’s medical license.

http://law.alaska.gov/department/ag.html

44

ARKANSAS

July 30, 2015

Attorney General Leslie Rutledge Announces Medicaid Fraud

Convictions

Arkansas Attorney General Leslie Rutledge today announced the convictions

of a Jefferson County woman and a Mississippi County woman for Medicaid

fraud. The two women pleaded guilty in unrelated cases in the Pulaski

County Courts. Each will serve a period of probation and pay restitution to

the Arkansas Medicaid Program and fines totaling over $7,000. Additionally,

the Medicaid fraud convictions will be reported to federal authorities and may

result in the defendants being excluded from participation as providers in the

Medicaid and Medicare program for a period of up to 10 years.

http://arkansasag.gov/news-and-consumer-alerts/details/attorney-general-

announces-medicaid-fraud-convictions

July 23, 2015

Attorney General Leslie Rutledge Announces Arrest of Licensed

Professional Counselor for Fraudulently Billing Medicaid

Arkansas Attorney General Leslie Rutledge today announced the arrest of Al

Greggory Dodds, LPC, of Camden, by the Attorney General’s Medicaid Fraud

Control Unit on one charge of Medicaid Fraud, a Class B felony. Dodds, 55,

was arrested in Little Rock.

On July 21, 2015, the Medicaid Fraud Control Unit served a search warrant

on Dodds’ office in Camden, and he admitted to purposely billing the

Arkansas Medicaid Program in a fraudulent manner for the last six months

and estimated his own fraudulent billings to be between $70,000 and

$80,000.

http://arkansasag.gov/news-and-consumer-alerts/details/rutledge-

announces-arrest-of-licensed-professional-counselor-for-medicaid-f

45

ARKANSAS CONT’D

July 01, 2015

Attorney General Leslie Rutledge Announces Arrest of Chicot County

Woman for Submitting False Claims to Medicaid

Arkansas Attorney General Leslie Rutledge today announced the arrest of

Tabitha Woods of Dermott by the Attorney General’s Medicaid Fraud Control

Unit on one charge of Medicaid Fraud, a Class B felony.

Woods, 43, was arrested in Dermott. She is accused of billing Medicaid for

providing services for her mother while she was clocked in and working as a

contract employee at the Arkansas Department of Correction Delta Regional

Unit. Woods also billed Medicaid while her mother was admitted to a long-

term care facility. Woods was transported to the Pulaski County Jail where

bond was set at $250,000.

Medicaid fraud occurs when Medicaid providers use the Medicaid program to

obtain money to which they are not entitled. Woods is awaiting trial.

http://arkansasag.gov/news-and-consumer-alerts/details/rutledge-

announces-arrest-of-chicot-county-woman-for-medicaid-fraud

CONNECTICUT

July 10, 2015

Attorney General George Jepsen: State Reaches False Claims Act

Settlement with Providers at Children's Behavioral Health Clinic

A social worker and a doctor will pay a total of $120,000 to Connecticut's

Medical Assistance Program (CMAP) through settlement agreements that

resolve civil allegations involving the filing of false and fraudulent claims for

payments at a Branford-based outpatient behavioral health clinic for

children, Attorney General George Jepsen said today.

The state alleged that David M. Meyers, a licensed clinical social worker and

former president of Cornerstones P.C., located in Branford, hired Dr. W.

Blake Taggart to be the medical director of Cornerstones through an

independent contractor agreement. Cornerstones' provider agreement with

46

the state Department of Social Services (DSS) for participation in CMAP –

which is the state's Medicaid program – required that the clinic comply with

all applicable regulations. The state Department of Children and Families

(DCF), which licenses and regulates outpatient psychiatric clinics for

children, required Cornerstones to have a medical director. As part of Meyers'

effort to maintain his clinic's enrollment in the CMAP beginning in January

2010, the DSS required an updated letter representing that Cornerstones

continued to have a medical director overseeing care.

http://www.ct.gov/ag/cwp/view.asp?Q=568122&A=2341

DELAWARE

July 10, 2015

Attorney General Matt Denn Announces Social Worker Arrested for

Medicaid Fraud; Counselor billed Medicaid for fictitious office visits

Pamela Davis, 51, of Bear, a self-employed Licensed Clinical Social Worker

operating PD Counseling Services out of several locations in New Castle

County, was arrested July 8, 2015, for health care fraud, theft of more than

$1,500, and falsifying business records.

Davis contracted with Delaware Medicaid and Medical Assistance and

Delaware Physicians Care, Inc. to provide social work services to Delaware

Medicaid recipients. As part of their normal course of business, Delaware

Physicians Care, Inc. sent out verification letters to validate services rendered

and accurate billing practices. In 2013, Delaware Physicians Care, Inc.

received responses from several of Davis’ clients, advising they had not seen

Pamela Davis for services rendered or paid on the dates in question.

http://news.delaware.gov/2015/07/10/social-worker-arrested-for-medicaid-

fraud/

47

FLORIDA

July 17, 2015

Attorney General Pam Bondi Announces Escambia County Caregiver

Arrested Again for Medicaid Fraud

Attorney General Pam Bondi’s Medicaid Fraud Control Unit, with the

assistance of the Escambia County Sheriff’s Office, today arrested Gloria

Michal’le Hardaway, 25, for allegedly defrauding the Florida Medicaid

program out of more than $5,500. According to the investigation, Hardaway,

a caregiver working in Escambia County, failed to report to her employer that

she had previously been arrested for Medicaid fraud, making her ineligible to

work in the health care field or submit reports for Medicaid billings.

http://www.myfloridalegal.com/newsrel.nsf/newsreleases/97CBAA1CEB16B

14E85257E8500549C1C

July 15, 2015

Attorney General Pam Bondi Announces Pasco Doctor and Office Manager Arrested for Billing Medicaid More Than $100,000 for Services

not Rendered

Attorney General Pam Bondi’s Medicaid Fraud Control Unit and the University of South Florida Police Department and Pasco County Sheriff’s Office today arrested a Pasco County physician and his office manager for

defrauding the Florida Medicaid program out of more than $100,000. After receiving a complaint from the Division of Insurance Fraud and Amerigroup

Health Plan, the Medicaid Fraud Control Unit began an investigation revealing that Dr. Daniel Jiannetto and Michelle McKleroy, his office manager and ex-wife, allegedly billed for medical services that were never rendered.

http://www.myfloridalegal.com/newsrel.nsf/newsreleases/4FA41380B346B0

6B85257E8300472E14

48

FLORIDA CONT’D

July 6, 2015

Attorney General Pam Bondi Announces Orange County Woman

Sentenced to 18 months for Fraudulently Billing Medicaid

Attorney General Pam Bondi today announced the prosecution of Shanqual

Marshall-Gunn for billing more than $47,000 worth of targeted case

management services that were fraudulent or not authorized to the Medicaid

program. Marshall-Gunn, the owner of Second Chances TCM, Inc., paid

monetary incentives, or kickbacks, to both employees and clients who

referred new business to her company.

The Honorable Jenifer M. Davis, Circuit Judge of the 9th Judicial Circuit,

sentenced Shanqual Marshall-Gunn to 18 months in prison, five years of

supervised probation, no future employment by any Medicaid provider and

more than $47,000 in restitution. The investigation was conducted by the

Attorney General’s Medicaid Fraud Control Unit and prosecuted by the

Attorney General’s Office of Statewide Prosecution.

http://www.myfloridalegal.com/newsrel.nsf/newsreleases/FB0D449F53E3D

30C85257E7A006911C5

HAWAII

July 15, 2015

Attorney General Doug Chin Announces State Wins Over $7 Million

Award From Liberty Dialysis For Overpayments And Files False Claims

Lawsuit

On Friday, July 10, 2015 the State of Hawaii won an order declaring that

Liberty Dialysis (“Liberty”) owes over $7 million in funds that Liberty was

overpaid for treatments given to Medicaid patients between 2006 and 2010.

The State sued Liberty yesterday for false claims, alleging that Liberty

deliberately submitted claims it knew would result in overpayments.

Original overpayments to Liberty were due to a computer error in the state

department of human services claims processing system resulting in

overpayments for claims Liberty submitted for the drug Epogen during

49

dialysis treatments. Last Friday’s administrative decision concluded the

outstanding balance Liberty must reimburse is $7,032,108.73

http://ag.hawaii.gov/wp-content/uploads/2015/01/News-Release-2015-

29.pdf

July 8, 2015

Attorney General Doug Chin Sues Dentist For Alleged Fraudulent Claims For Treatment And Services

The State Attorney General filed a fraudulent claims lawsuit in state circuit court today, alleging that Dr. Bryant LaPorte and Edie LaPorte (the

“LaPortes”) filed false claims for treatment and services that were not actually provided to Medicaid beneficiaries. The complaint covers the period from 2007-2009 and also alleges that the LaPortes, who operate a dental clinic in

Honolulu, charged Medicaid patients additional funds beyond Medicaid’s reimbursement amounts, which would violate federal and state Medicaid

rules. The complaint stems from an audit of the LaPortes’ claims and billings of

Medicaid patients. According to the audit the LaPortes allegedly billed for services before they were completed or in some cases when services were

never provided, including times when the LaPortes billed for dentures for Medicaid patients, even when dentures were not delivered to these patients. http://ag.hawaii.gov/wp-content/uploads/2015/01/News-Release-2015-

26.pdf

IDAHO July 21, 2015

Attorney General Lawrence Wasden Announces Bovill Woman Sentenced

for Submitting False Claims to Medicaid

Bovill resident, Pamela Jean Lockman, has been sentenced on one count of

Provider Fraud, Attorney General Lawrence Wasden announced today.

Second District Judge John Stegner sentenced Lockman to one to five years

in prison. The court suspended the prison sentence and ordered her to serve

30 days in jail. She was placed on probation for three years and ordered to

reimburse the Idaho Department of Health and Welfare, $3,920 and

reimburse the Attorney General’s Office $232 for investigative costs.

http://www.ag.idaho.gov/media/newsReleases/2015/nr_07212015.html

50

KENTUCKY

July 23, 2015

Attorney General Conway Announces Indictment of Floyd County Clinic

Owner for Fraud and Theft

Attorney General Jack Conway and his Medicaid Fraud and Abuse Control

Unit announce the indictment of a Floyd County clinic owner, Debra Lafferty

Holiday of Prestonsburg Ky., on felony charges of Medicaid fraud and theft.

Ms. Holiday, 50, owns and operates All Family Health Care in Prestonsburg,

KY, which includes services to Medicaid patients. According to the

indictment, from September 11, 2008 through November 12, 2012, Holiday

engaged in various frauds and actions which caused fraudulent claims to be

submitted to Medicaid. She was indicted by a Floyd County grand jury

yesterday on three counts of Kentucky Medical Assistance Program Fraud

over $300, a Class D Felony, and one count of Theft by Unlawful Taking over

$10,000, a Class C Felony.

http://migration.kentucky.gov/Newsroom/ag/holidaymedfraud.htm

LOUISIANA

July 10, 2015

Attorney General “Buddy” Caldwell Announces Medicaid Fraud Control

Unit Jails Two Women in Separate Cases

Attorney General James D. “Buddy” Caldwell announced today that two

Louisiana women have been charged in separate Medicaid-related cases—one

for felony theft and the other for felony Medicaid fraud.

Karen Jones, 57, of 723 West Avenue, New Iberia, is accused of using a

Medicaid beneficiary’s debit card to make unauthorized ATM debits totaling

$5,087. Jones was arrested Tuesday by the Attorney General’s Medicaid

Fraud Control Unit investigators and charged with one count of felony theft.

She was booked into the Iberia Parish Prison.

https://www.ag.state.la.us/Article.aspx?articleID=1051&catID=5

51

LOUISIANA CONT’D

July 1, 2015

Attorney General “Buddy” Caldwell Announces Two Women Caught

Cheating Medicaid Program; illegally billing the Louisiana Medicaid

Program for health-care services that were not performed

Attorney General Buddy Caldwell announced today that two caregivers have

been arrested for Medicaid fraud after illegally billing the Louisiana Medicaid

Program for health-care services that were not performed.

Amy M. Mayes, 45, of 133 Prairie Road, Wisner, was charged with one count

of Medicaid fraud after submitting time sheets and service logs that

contained overlapping service hours which resulted in claims being

submitted to the Medicaid Program for services not rendered. As a result of

Mayes’ actions, the personal care agencies where she was employed billed

Medicaid for services not rendered and were paid $4,132 by the Medicaid

Program. She was arrested Tuesday by the Attorney General’s Medicaid

Fraud Control Unit investigators with assistance from the Franklin Parish

Sheriff’s Office and Wisner Police Department. Mayes was transported to the

East Baton Rouge Parish Prison for booking.

https://www.ag.state.la.us/Article.aspx?articleID=1042&catID=5

MARYLAND

July 21, 2015

Attorney General Frosh: Prime Contractor for Maryland Health Benefit

Exchange Web Site to Repay State $45 Million

State recoups majority of funds paid to vendor who helped build broken system

Attorney General Brian E. Frosh today announced that the prime contractor

hired to build Maryland's flawed health exchange web site will pay $45

million to avoid legal action over its performance.

Noridian Healthcare Solutions LLC has agreed to pay $20 million upfront,

and an additional $25 million in annual installments of $5 million over five

years. The payments represent a recovery of 61 percent of the total paid to

the company for the failed web site development and launch in 2013.

52

The agreement, which is subject to regulatory approvals, will lead to the

recovery of funds for both Maryland and the federal Centers for Medicare and

Medicaid Services, which provided significant funding to develop the

exchange.

http://www.oag.state.md.us/Press/2015/072115.html

MICHIGAN

July 7, 2015

Attorney General Bill Schuette Secures Second Conviction in Unlicensed

Doctor Case

Michigan Attorney General Bill Schuette announced today the conviction of

Dr. Timothy Whiteus, 61, of Oak Park, for orchestrating a health care fraud

scheme involving an unlicensed doctor. Whiteus marks the second conviction

involving this unlicensed doctor operation.

Case Background

Attorney General investigators from Schuette’s Health Care Fraud Division

determined that Whiteus hired out his home podiatry work to an unlicensed

individual, Golden Higgwe, 63, of Dearborn Heights.

Higgwe is a former podiatrist who had his license to practice podiatry revoked

in 2003 after a federal health care fraud conviction. This activity in 2003 also

led to Higgwe being excluded from participation in any government health

care program, such as Medicaid and Medicare for a period of 25 years.

Nevertheless, Whiteus billed government and private insurance for Higgwe’s

unlicensed work as if he had performed the work himself. Whiteus was never

present in the homes when Higgwe provided medical services to patients.

Higgwe would also present himself as a doctor when he treated patients in

their homes.

http://www.michigan.gov/ag/0,4534,7-164-46849_47203-358520--,00.html

53

MISSOURI

Jul 17, 2015

Attorney General Chris Koster Announces $13,000 Settlement with St.

Louis County Home-Care Provider

Attorney General Chris Koster announced today that he has reached a

settlement with Assisted Daily Living, LLC, of St. Louis County, and the

company's owner, Shirley Moore, for submitting false claims to MO

HealthNet, Missouri's Medicaid program. The agreement requires Moore and

her business to pay the state $13,529.

Koster said his Medicaid Fraud Control Unit conducted an investigation into

the billing practices of Assisted Daily Living, LLC. Koster contends from

November 2010 through August 2012, Assisted Daily Living submitted claims

to Medicaid for services that were not provided, either because the recipients

were found to be in the hospital, the attendant was working elsewhere, or the

services were allegedly provided by an ineligible attendant. Assisted Daily

Living denied the conduct.

https://www.ago.mo.gov/home/ag-koster-announces-13-000-settlement-

with-st.-louis-home-care-provider

NEVADA

July 23, 2015

Attorney General Laxalt Pursues Fraudulent Health Care Provider For

Failure To Maintain Adequate Records

Nevada Attorney General Adam Paul Laxalt announced that Jeremy Sean

Long, 40, of Las Vegas, was sentenced for submitting false Medicaid claims

for behavioral health services he failed to provide. Long entered a guilty plea

to one count of intentional failure to maintain adequate records, a gross

misdemeanor. The fraud was committed between June and August 2012.

Long provided behavioral health services through Serenity Mental Health, a

company that offers services such as substance abuse and rehabilitative

mental health services. These services included therapy and other

interventions designed to teach constructive cognitive and behavioral skills.

An investigation by the Attorney General’s Medicaid Fraud Control Unit

(MFCU) revealed that Long created and submitted fraudulent service

54

documentation to Serenity Mental Health for services that he failed to provide

to Medicaid recipients. The MFCU discovered that Long asserted he had

provided services to several Medicaid recipients while he was in fact outside

the state of Nevada. In his documentation, he also maintained that he had

provided services to a family of Medicaid recipients after the date the family

had moved out of the state to California.

http://ag.nv.gov/News/PR/2015/Attorney_General_Laxalt_Pursues_Fraudul

ent_Health_Care_Provider/

NEW YORK

July 29, 2015

A.G. Schneiderman Announces Sentencing Of Executive Director Of

Westchester Not-For-Profit Company To Jail For Stealing Medicaid

Funds From State Program For Seniors And The Disabled

Program Allowed Elderly And Disabled To Live At Home Rather Than In A

Nursing Home

Attorney General Eric T. Schneiderman today announced that Darlington

Odidika, 47, of Poughkeepsie, Executive Director of Systems and Abilities,

Inc., was sentenced today to 90 days in jail and five years’ probation, after

pleading guilty to Grand Larceny in the Fourth Degree, a felony, for

defrauding the Medicaid system of monies earmarked to allow the elderly and

infirm to live in the community, rather than in an institutional setting. The

corporation was also sentenced to pay a fine of $5,000 on its plea of guilty to

Grand Larceny in the Fourth Degree.

Odidika personally and on behalf of Systems and Abilities, Inc. admitted to

falsifying bids to agents of the New York State Department of Health Nursing

Home Transition and Diversion program, a Medicaid-funded program that

provides senior citizens and those suffering from physical disabilities an

alternative to institutional living. Through the program, Medicaid pays for

renovations to the homes of the elderly and disabled, such as wheelchair

accessibility ramps, widening of doorways and installation of grab bars, which

allow for individuals to remain in their homes rather than be transferred to a

nursing home or rehabilitation facility. Medicaid also pays for moving

expenses and basic home furnishings for individuals transitioning from a

nursing home or rehabilitation center back into their homes.

55

NEW YORK CONT’D

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-

sentencing-executive-director-westchester-not-profit-company

July 20, 2015

A.G. Schneiderman Announces Prison Term Of Up To 21 Years For NYC

Medical Supply Company Operator In Medicaid Fraud Scheme

Humphrey Udeh, Owner Of Brooklyn-Based Advanced Medical Supply,

Convicted Of Illegally Billing Medicaid For Expensive Pediatric Nutritional

Formula; Judge Orders Udeh Pay $1.7 Million Fine

Attorney General Eric T. Schneiderman today announced the conviction and

sentencing of Humphrey Udeh, 43 of Baldwin, NY, for defrauding Medicaid of

over $1 million. Udeh billed the state for over three thousand units of a

highly-specialized and expensive liquid pediatric nutritional formula, when he

actually dispensed over-the-counter nutritional supplement formulas. New

York State Supreme Court Acting Justice John G. Ingram presided over

Udeh’s jury trial in Supreme Court, Kings County, and today sentenced Udeh,

who was convicted of grand larceny and other healthcare fraud-related

charges, to serve 7 to 21 years in state prison and pay a $1.7 million fine.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-prison-

term-21-years-nyc-medical-supply-company-operator

July 15, 2015

A.G. Schneiderman Announces Guilty Plea Of Nurse Who Bilked Medicaid

Out Of $30k

Sisteria Turner Billed Medicaid for Hundreds of Hours of Care for Disabled

Children Not Provided

Attorney General Eric T. Schneiderman today announced a guilty plea in the

case of Sisteria Turner, 34, a Licensed Practical Nurse from Rochester, for

stealing nearly $30,000 from the Medicaid program by billing for hundreds of

hours of care that she did not provide. The hours were billed during the

56

NEW YORK CONT’D

course of her work in providing private nursing services to disabled and

special needs children.

An investigation launched by Attorney General Schneiderman’s Medicaid

Fraud Control Unit and the Office of the Medicaid Fraud Inspector General

revealed that Sisteria Turner billed the Medicaid program repeatedly for work

she never performed. In one case, Turner provided services to a medically

fragile child for approximately one month in 2012 and then continued to bill

for regular care throughout 2013 and 2014. In that case alone, Turner

wrongfully obtained $26,630.35. In court today, Turner admitted that she

illegally obtained Medicaid funds by submitting false claims involving four

separate children.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-guilty-

plea-nurse-who-bilked-medicaid-out-30k

July 10, 2015

A.G. Schneiderman Announces $22.4 Million Settlement With NYC

Pharmacy For Improper Medicaid Billings For Injectable Pediatric Drug

Synagis

This Settlement With Walgreen-Owned Trinity HomeCare LLC Concludes

Second Investigation Against The Pharmacy And Results In $25 Million In

Combined Recoveries For Medicaid; Resolves Allegations Company Used

Improperly Obtained Information From Hospital Neonatal Units To Make

Misrepresentations To Families And Prescribers To Increase Synagis

Prescriptions

Federally Approved Synagis Settlement Marks $1 Billion In Medicaid

Recoveries For Attorney General Schneiderman’s Medicaid Fraud Control Unit

Attorney General Eric T. Schneiderman today announced a settlement that

returns $22.4 million to the state’s Medicaid program. The agreement reached

with the pharmacy Trinity Homecare LLC, primarily owned by Walgreen Co.,

began with a whistleblower claim of improper conduct and false Medicaid

billings by the company and led to an expanded investigation by the Attorney

General. The settlement relates to Synagis, an injectable drug for certain at-

risk premature infants. The drug can cost more than $2,000 per dose, with

57

NEW YORK CONT’D

some babies requiring additional vials based on their weight. The settlement

resolve claims of improper prescriptions and billings for patients in New York

City, Dutchess, Orange, Rockland, Sullivan, Westchester and Ulster counties,

and on Long Island, and allegations that Trinity lacked basic documentation

for Medicaid claims it submitted or proof it delivered Synagis.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-224-

million-settlement-nyc-pharmacy-improper-medicaid

July 6, 2015

A.G. Schneiderman Announces $400k Settlement With Westchester

Transportation Company For Failing To Provide Proper Documentation

For Medicaid Billings

4J’s Transportation, Inc. Failed To Produce Records To Establish That

Transportation Services To Medicaid Recipients Were Provided

Attorney General Eric T. Schneiderman announced a $400,000 settlement

with 4J’s Transportation, Inc., a Westchester transportation company which

billed Medicaid for services that were not supported by documentation. 4J’s

Transportation and its owner James Herring will repay Medicaid $316,991 for

unsupported billings, together with $84,072 in interest.

The investigation conducted by the Attorney General’s Medicaid Fraud

Control Unit revealed that from January 2005 through August 2011 Four J’s

Transportation billed Medicaid for services for which it could not provide

required records to establish that the services were in fact provided. To deter

Medicaid fraud, Medicaid requires its health care providers to document and

maintain records which establish the nature and extent of the services for

which they bill Medicaid.

http://www.ag.ny.gov/press-release/ag-schneiderman-announces-400k-

settlement-westchester-transportation-company-failing

58

OKLAHOMA

July 31, 2015

Attorney General Pruitt Charges Texas Woman with Medicaid Fraud,

Identity Theft

Attorney General Scott Pruitt on Friday announced charges against a Texas

woman for fraudulently billing the state’s Medicaid program for services that

were never provided.

Melody Lewis, 37, of Dallas, worked as a behavioral health rehabilitation

specialist providing therapy sessions through the Oklahoma Department of

Mental Health and Substance Abuse Services. Between October 2011 and

September 2014, Lewis worked for several behavioral health counseling

agencies in the Oklahoma City area.

An investigation by the Attorney General’s Medicaid Fraud Control Unit found

that Lewis was traveling outside the state, away from her clients while billing

for face-to-face services that never occurred.

http://www.ok.gov/triton/modules/newsroom/newsroom_article.php?id=258

&article_id=16437

July 21, 2015

Attorney General Pruitt Files Medicaid Fraud Charges Against Health

Care Provider

Attorney General Scott Pruitt announced Tuesday Medicaid fraud charges

against a Tulsa woman for billing for services that were never provided.

Mavis Floydneka Owens, 33, was employed through the Consumer Directed

Personal Assistance Services and Supports (CD-PASS) program as an in-

home health care provider for an elderly stroke victim. On November 1, 2013,

Owens was terminated by the patient and replaced by another individual.

However, she continued to electronically submit timesheets through the end

of December of that year as though she was still working. This resulted in a

loss of $2,623 in Medicaid costs.

Owens is charged with one count of Medicaid fraud and one count of

obtaining property by deception. If convicted, Owens could face up to three

59

OKLAHOMA CONT’D

years in prison and fines up to $10,000 for the first count, and up to 10 years

in prison and fines up to $5,000 for the second count.

http://www.ok.gov/triton/modules/newsroom/newsroom_article.php?id=258

&article_id=16226

July 17, 2015

Attorney General Pruitt Charges Rehab Specialist for Medicaid Fraud,

Identity Theft

Attorney General Scott Pruitt on Friday filed one felony count of

each Medicaid fraud and identity theft against an Oklahoma City behavioral

health specialist.

Timothy Nickalas Traylor, 35, of Oklahoma City, allegedly billed the

Oklahoma Health Care Authority for 56 phony sessions between October

2011 and October 2013 while working for Pennington Creek Lifehouse, LLC.

Traylor simultaneously worked for the Oklahoma City Fire Department during

this time, and allegedly caused Pennington Creek Lifehouse to submit

reimbursements to the OHCA for sessions with patients that never occurred

because he was on duty with the fire department.

http://www.ok.gov/triton/modules/newsroom/newsroom_article.php?id=258

&article_id=16199

60

VERMONT

July 30, 2015

Attorney General William Sorrell Announces Three Charged With

Participation In Medicaid Fraud Scheme

Gloria Relation, age 70, of Williamstown, Vermont, and Jamie LaFountain,

age 27, of East Montpelier, Vermont, were each arraigned on July 30, 2015,

in Vermont Superior Court for Washington County on one felony count of

Medicaid fraud. Additionally, Chris Relation, age 43, of Barre, Vermont, was

arraigned on one felony count each of Medicaid Fraud, False Pretenses, and

Identity Theft. The Court imposed conditions of release governing the parties’

conduct while the case is pending.

According to papers filed in court, Gloria Relation is accused of submitting

claims for payments in excess of $29,000 for providing care to a disabled

adult under the Developmental Services Medicaid waiver program, when, in

fact, she did not provide the care. It is alleged that the care was actually

provided by Chris Relation, who was excluded from providing care under the

Medicaid program and to whom payments were not authorized. According to

affidavits filed with the Court, Mr. Relation impersonated another individual

to health care providers and state inspectors in order to perpetrate the

scheme. Gloria Relation is alleged to have cashed the checks from ARIS

Solutions, the payroll processor for the Medicaid Program, for the fraudulent

services and provided the amounts in cash to Chris Relation.

http://ago.vermont.gov/focus/news/three-charged-with-participation-in-

medicaid-fraud-scheme.php

61

CONSUMER ADVOCACY

CALIFORNIA

July 28, 2015

Attorney General Kamala D. Harris Partners with U.S. Department of

Labor to Combat Wage Theft

Attorney General Kamala D. Harris and the U.S. Department of Labor’s Wage

and Hour Division (WHD) have signed a cooperative agreement to crack down

on employer wage theft and other illegal labor practices. The Memorandum of

Understanding signed by both agencies will facilitate the sharing of

information and enhance enforcement of labor violations.

The agreement will establish a collaborative partnership between the Attorney

General’s Office and the U.S. Department of Labor to coordinate enforcement

efforts. Specifically, the agreement will enhance both agencies’ ability to

investigate and prosecute cases of wage theft and other labor violations

through the exchange of investigative information and resources.

https://oag.ca.gov/news/press-releases/attorney-general-kamala-d-harris-

partners-us-department-labor-combat-wage-theft

COLORADO

July 15, 2015

Attorney General Cynthia H. Coffman Unveils Military Consumers’ Top

Complaints Of 2014

Colorado is home to more than 400,000 veterans of our nation’s armed

forces. More than 50,000 active duty members are either from Colorado or

stationed here in Colorado. Unfortunately, scam artists frequently prey upon

service members and their families knowing that these members have limited

time and resources, especially during deployments, to seek redress when

harmed.

In recognition of Military Consumer Protection Day, the Colorado Attorney

General’s Office unveiled a list of the top military consumer complaints filed

this past year. In 2014, the Office received 418 reports of fraud from

consumers with a military affiliation.

62

The Top Five Types of Complaints Received From Military Consumers

1. Debt Collection Companies

2. Utility Complaints (cable, telecom and satellite)

3. Payday Lenders / Finance Companies

4. Mortgage Lenders and Loan Servicers

5. Automobile Dealers New and Used

http://www.coloradoattorneygeneral.gov/press/news/2015/07/15/colorado_

attorney_general_cynthia_h_coffman_unveils_military_consumers%E2%80%9

9_top_co

July 9, 2015

Attorney General Cynthia H. Coffman Warns Class Of 2015 About

Scholarship And Student Loan Scams

As young Coloradans begin the next stages of their education or their

professional life, they are often attractive targets for scams. In the interest of

alerting graduates and their loved ones to the increasingly-sophisticated

means criminals use to entice them, the Colorado Attorney General’s office

has compiled this list of the Top Five Tips from www.StopFraudColorado.gov

to help protect against unscrupulous scholarship offers and student loan

scams.

http://www.coloradoattorneygeneral.gov/press/news/2015/07/09/colorado_

attorney_general_cynthia_h_coffman_warns_class_2015_about_scholarship

July 6, 2015

Attorney General Cynthia H. Coffman Issues Alert To Consumers On

Threatening Twist To Grandparent Phone Scam

A popular telephone scam targeting older citizens has taken a threatening new twist. The grandparent scam is often perpetrated when an older adult is

called by someone pretending to be a grandchild or relative. The caller may claim they were arrested in a foreign country for drunk driving or were

involved in a car accident. They ask the potential victim to send money so

63

COLORADO CONT’D

they can return home safely and not to tell anyone so they don’t get into more

trouble.

Recent national reports have indicated that the callers are now demanding money to be sent immediately in order to free a kidnapped relative. The

callers are threatening physical harm to the relative if funds are not delivered. Victims are often ordered to stay on the phone until the ransom money is wired. The requested ransom payments range from $600 to more

than $1,900 and are often sent to a third party. Some reports have stated that even after the payment was made, the scammers claim it wasn’t received

and demanded additional funds.

http://www.coloradoattorneygeneral.gov/press/news/2015/07/06/colorado_attorney_general_cynthia_h_coffman_issues_alert_consumers_threatening

DELAWARE

July 6, 2015

Attorney General Matt Denn’s Department of Justice Consumer

Protection Unit Issues Consumer Alert

The Consumer Protection Unit of the Delaware Department of Justice is

warning Delawareans of a number of scams involving wire transfers and

prepaid debit cards.

The message is simple – don’t wire money to anyone who asks you to. Wiring

money is like sending cash. Once it’s gone, it’s gone. The same is true for

prepaid debit cards. Do not put money on a card at the request of anyone

who asks you to.

http://news.delaware.gov/2015/07/06/department-of-justice-consumer-

protection-unit-issues-consumer-alert/

64

DISTRICT OF COLUMBIA

July 28, 2015

Attorney General Karl A. Racine: U.S. Department of Justice Charges

Nigerian Nationals for Online Scams, Publishes Names and E-Mail

Addresses Used in Fraud

Attorney General Racine Encourages District Residents to Cooperate with

Investigation

Attorney General Karl A. Racine is encouraging District residents who believe

they might have been the victims of online fraud perpetrated by Nigerian

nationals to cooperate with a federal inquiry. In a case investigated by the

U.S. Postal Inspection Service and the federal Homeland Security

Investigations agency, the U.S. Department of Justice (DOJ) has charged 20

individuals it says were involved in fraud schemes involving online dating and

work-from home offers.

http://oag.dc.gov/release/us-department-justice-charges-nigerian-nationals-

online-scams-publishes-names-and-e-mail

July 16, 2015

Attorney General Karl Racine Warns Businesses of Utility Bill Scam

Fraudulent Callers Claiming to Be from Pepco Call Businesses and Demand

Immediate Payment

Attorney General Karl A. Racine today alerted District businesses to

telephone calls by scam artists claiming to be with Pepco. These fraudulent

callers threaten to shut off businesses’ electric service within hours unless

the businesses pay amounts they supposedly owe to Pepco. The callers

request that the payments be made by prepaid card, money order or wire

transfer – making it almost impossible for a business to recover its money

after discovering it was scammed.

http://oag.dc.gov/release/attorney-general-racine-warns-businesses-utility-

bill-scam

65

FLORIDA

June 13, 2015

Attorney General Bondi Warns Consumers about an Increase in Robocall

Scams

Attorney General Pam Bondi is warning Florida consumers this week about

robocall scams. The number of complaints about robocalls to the Attorney

General’s No Fraud Hotline is on the rise. Over the past two weeks, as part of

a joint effort to combat this trend, Attorney General Bondi and the Federal

Trade Commission took legal action to shut down two scams involving

robocalls targeting Floridians. In addition, the Federal Communications

Commission Friday issued a formal ruling to further tighten laws relating to

robocalling.

http://www.myfloridalegal.com/newsrel.nsf/newsreleases/710E3BB1C9B4C

A7B85257E81004BEB7A

IDAHO

July 14, 2015

Attorney General Wasden, Secretary of State Warn Business Owners to

be Aware of Scam

Attorney General Lawrence Wasden and Secretary of State Lawerence Denney are warning business owners to protect themselves against a new scam

targeting Idaho businesses.

In recent weeks, business owners have reported receiving postcards entitled “Important Compliance Notice” from a company identified as Division of Corporate Services, Business Compliance Division. The message mentions

potential compliance violations, but is vague on what those compliance issues may be.

The cards also include a phony legal citation and a telephone number to call

if recipients hope to avoid potential fees and penalties.

http://www.ag.idaho.gov/media/consumerAlerts/2015/ca_07142015.html

66

INDIANA

July 30, 2015

Attorney General Greg Zoeller Urges Credit Freeze In Wake Of Data

Breach Affecting 1.5 Million Hoosiers

Indiana Attorney General Greg Zoeller is urging all Hoosiers to freeze their

credit in the wake of the recent data breach at Fort Wayne-based Medical

Informatics Engineering (MIE) and its subsidiary NoMoreClipboard, which

may have impacted an estimated 1.5 million Hoosiers and 3.9 million people

nationwide. The two companies provide electronic medical record services to

healthcare providers and individuals. Information that was breached includes

social security numbers, lab results, medical conditions, health plan

information and more.

http://www.in.gov/activecalendar/EventList.aspx?fromdate=7/1/2015&toda

te=8/31/2015&display=Month&type=public&eventidn=222333&view=EventD

etails&information_id=217385

KENTUCKY

July 14, 2015

Attorney General Conway Warns Against Storm-Related Price Gouging

and Scams

Attorney General Jack Conway is putting Kentucky on notice that price-

gouging businesses and scam artists preying on flood victims will not be

tolerated. Gov. Steve Beshear today declared a state of emergency in the wake

of this week's severe thunderstorms and flooding. He also triggered the price-

gouging provisions at the request of Attorney General Conway. The provisions

will remain in place for 30 days.

The recent storms have resulted in flooding and widespread damage across

the central and eastern parts of Kentucky. Additionally, at least one death is

blamed on the flooding and several people are still missing in Johnson

County.

http://migration.kentucky.gov/Newsroom/ag/stormscamsjuly2015.htm

67

LOUISIANA

July 29, 2015

Attorney General James D. “Buddy” Caldwell Issues Consumer Alert:

Watch Out for Credit Card and Loan Scams

Attorney General James D. “Buddy” Caldwell is reminding incoming college

students, military families and other consumers to be skeptical of ads and

websites that guarantee loans or credit cards, regardless of your credit

history.

https://www.ag.state.la.us/Article.aspx?articleID=1057&catID=2

July 23, 2015

Attorney General James D. “Buddy” Caldwell Issues Warning: Beware of

Hotel Room Poachers Targeting Louisiana Conventions

Attorney General James D. “Buddy” Caldwell is warning consumers and

vendors of a hotel room poaching scam targeting Louisiana meetings, events,

and trade shows. “Room poachers” or “room-block pirates” misrepresent

themselves as the event’s housing bureau, deceptively convincing attendees

to unknowingly book outside the official room block.

https://www.ag.state.la.us/Article.aspx?articleID=1055&catID=2

July 15, 2015

Attorney General James D. “Buddy” Caldwell Issues Consumer Alert:

Military Families Are Often Targets of Scams

Military households are often targets for con artists, and that’s why Attorney

General James D. “Buddy” Caldwell is committed to consumer education and

outreach aimed at empowering servicemembers, veterans and their families to

protect themselves from fraud.

https://www.ag.state.la.us/Article.aspx?articleID=1053&catID=2

68

NORTH CAROLINA

July 29, 2015

Attorney General Roy Cooper: Don’t Fall For Misleading Mail From

Division Of Corporate Services, AG And Secretary Of State

Cooper’s office working to return money to businesses that fell for scam

Businesses that get letters asking them to pay $150 to stay in compliance

with state records laws should ignore the request, Attorney General Roy

Cooper and Secretary of State Elaine Marshall said today.

North Carolina business owners have reported getting letters from Division of

Corporate Services asking them to complete a form and return it with a $150

fee by July 31 to a Raleigh address that is a rented mailbox.

http://www.ncdoj.gov/News-and-Alerts/News-Releases-and-

Advisories/Press-Releases/Don%E2%80%99t-fall-for-misleading-mail-from-

Division-of-Co.aspx

July 15, 2015

Attorney General Roy Cooper Warns: Watch Out For Scams That Target

Military Consumers

Cooper shares tips, resources for Military Consumer Protection Day

North Carolina is the home to many military servicemembers, who are too

often the targets of frauds and bad deals, Attorney General Roy Cooper

warned on Military Consumer Protection Day.

Consumer protection resources for servicemembers of the armed forces and

their families are available from Cooper’s Consumer Protection Division.

Military consumers can also file complaints and get help directly from

consumer protection experts on Cooper’s staff.

http://www.ncdoj.gov/News-and-Alerts/News-Releases-and-

Advisories/Press-Releases/Watch-out-for-scams-that-target-military-

consumers.aspx

69

OHIO

July 13, 2015

Attorney General DeWine Warns of Military Identity Theft

Ohio Attorney General Mike DeWine today warned service members to watch

for signs of identity theft. The warning comes following the announcement of

recent federal data breaches and prior to Military Consumer Protection Day,

July 15, 2015.

The Attorney General’s Identity Theft Unit helps victims correct the effects of

identity theft, such as fraudulent accounts or credit reporting errors. Since its

creation in 2012, the unit has received more than 3,300 complaints and has

helped to adjust or clear approximately $900,000, according to consumer

complaint data.

http://www.ohioattorneygeneral.gov/Media/News-Releases/July-

2015/Attorney-General-DeWine-Warns-of-Military-Identity

July 10, 2015

Attorney General DeWine Warns of Rental Scams

Ohio Attorney General Mike DeWine today warned consumers to beware of phony listings for apartment and house rentals.

In the past year, the Ohio Attorney General’s Office has received more than a dozen complaints about potential rental scams. Consumers who lose money

report losses ranging from $500 to $5,500.

In a typical rental scam, a con artist steals information from a legitimate real estate listing and reposts it as a place for rent on Craigslist or another website. Using information pulled from the legitimate listing, the scammer

will list the property’s address and photos of the place. http://www.ohioattorneygeneral.gov/Media/News-Releases/July-

2015/Attorney-General-DeWine-Warns-of-Rental-Scams

70

PENNSYLVANIA

July 8, 2015

Attorney General Kane Warns Consumers About Common Work-At-Home

Scams

Attorney General Kathleen G. Kane today warned Commonwealth residents to

be cautious of common work-at-home scams.

Work-at-home scams are some of the oldest and most common types of

consumer fraud. Advertisements may guarantee high earnings, but most of

these offers fail to deliver on their claims.

"Many work-at-home opportunities may sound promising," Kane said.

"However, if an offer sounds too good to be true, it is probably a scam."

Work-at-home scams are often advertised in the classified sections of major

newspapers, on the Internet, radio and television, or they may be mailed

directly to your home. Some solicitations may even be sent to your personal

email address.

https://www.attorneygeneral.gov/Media_and_Resources/Press_Releases/Pre

ss_Release/?pid=2147483658

VERMONT

July 28, 2015

Attorney General William Sorrell Warns Vermont Businesses Targeted:

Wire Transfer Fraud Imposter Scam

The Vermont Attorney General’s Office is warning about an imposter scam

targeting Vermont businesses. Since February four Vermont businesses have

reported to the Attorney General’s Office that they received fraudulent emails

purporting to be company representatives, requesting wire transfers of tens of

thousands of dollars. The reports involve fraudulent communications that are

not associated with the businesses in question. However, the

communications may appear legitimate because the scammers replicate

information found on the company’s website.

http://ago.vermont.gov/focus/news/vermont-businesses-targeted-wire-

transfer-fraud-imposter-scam.php

71

VIRGINIA

July 31, 2015

Attorney General Herring Warns Of Continuing Utility Scam Targeting

Virginia Consumers

~ Scammers are banking on separating you from your money using phone calls

threatening immediate disconnection of your electrical service if payment is not

made on the spot ~

The thought of having your electrical service disconnected is frightening for

anyone. That is exactly what scammers are banking on to make a currently

active scam effective. Attorney General Mark Herring's office is aware of

continuing reports of consumers receiving calls from individuals claiming to

be from their electric company threatening power disconnection unless

payment is made immediately. Attorney General Herring, Dominion Virginia

Power, Appalachian Power and the Virginia Electric Cooperatives want

customers to remember that they do not take payment over the phone, and

never ask for immediate payment via cash, PayPal, 'Green Dot' or any prepaid

debit card as a prerequisite to keeping lights on.

http://www.oag.state.va.us/index.php/media-center/news-releases/592-

july-31-2015-attorney-general-herring-warns-of-continuing-utility-scam-

targeting-virginia-consumers

WEST VIRGINIA

July 23, 2015

Attorney General Patrick Morrisey Warns 'Grandparent Scam' is

Reappearing in Parts of West Virginia

Attorney General Patrick Morrisey today urged West Virginia seniors to be on

alert as the so-called “Grandparent Scam,” where someone pretending to be a

person’s grandchild calls and begs for emergency cash, has begun

reoccurring around the state.

The scam typically begins with a frantic phone call from someone posing as a

grandchild who says he or she is in trouble. In some cases, the caller hands

the phone to someone else who says he is an attorney or health care

professional trying to help the “family member,” but needs to have money

transferred over immediately to cover legal, medical or other costs. Sometimes

72

the scammers call twice in a short time—first as the grandchild in distress

and then either as a law enforcement officer, medical provider or family

friend. Sometimes the second caller says the amount quoted earlier was too

low and asks for more money.

http://www.ago.wv.gov/pressroom/2015/Pages/Attorney-General-Patrick-

Morrisey-Warns-%27Grandparent-Scam%27-is-Reappearing-in-Parts-of-

West-Virginia.aspx

July 14, 2015

Attorney General Patrick Morrisey Urges Consumers to Carefully

Evaluate Charities Before Donating

Attorney General Patrick Morrisey is reminding West Virginia residents to

carefully research and evaluate organizations and individuals that make

unsolicited requests for donations to charitable organizations.

The Attorney General’s Office has received several calls and emails in recent

days regarding phone calls and other communications residents are receiving

that solicit donations to various charitable organizations, including those run

by the Fraternal Order of Police and Charleston Area Medical Center. While

these organizations conduct legitimate charitable fundraising activities,

scammers can sometimes pose as representatives of these groups in an

attempt to defraud consumers.

For CAMC, fundraising activities are managed by the CAMC Foundation. A

caller has recently been asking for donations under the name “The Breast

Center,” which is in no way affiliated with the hospital. While the national

Fraternal Order of Police organization does not solicit donations by phone,

several of its state lodges are authorized to engage in fundraising activities.

Callers are encouraged to contact their local lodge if they have concerns or

questions about fundraising phone calls.

http://www.ago.wv.gov/pressroom/2015/Pages/Attorney-General-Patrick-

Morrisey-Urges-Consumers-to-Carefully-Evaluate-Charities-Before-

Donating.aspx