consumer preferernce

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Cultural Difference in Consumer Preference for Scented Textile Products Sun, Xing Apparel Product Design and Merchandising Family and Consumer Sciences/ CTAHR Mentor: Dr. Shu-Hwa Lin Introduction The objective of this research is to explore whether cultural differences may affect consumer preference for scented textile products. Researchers have discovered the effects of olfaction on consumer behavior. With the advent of newly scented textile products on the shelves, the knowledge of scent-specific consumer responses in different ethnic and cultural backgrounds will help manufacturers, merchandisers, and marketers adapt their products not only in visual presentation but also in olfactory sensation to target markets. Acknowledgement Dr. Barbara Yee Professor and Chair Department of Family and Consumer Sciences Dr. Shu-Hwa Lin Assistant Professor Apparel Product Design and Merchandising Summer Undergraduate Research Award Model Variable 1 = Scent Variable 2 = Textile Variable 3 = Scented Textile Multiple Linear Regression Least Square Fortran Ferret Methods With quota sampling, 120 female subjects of Chinese, Caucasian and Hawaiian ethnicities were surveyed with a self-developed computer-aided questionnaire to evaluate how each group respond to the above 12 different scents, textiles and scented textiles on a 1-to-10 scale using one-way ANOVA. rose honeysuc kle sandalwo od gardenia lemongra ss lavender YSL musk plumeria white ginger cinnamon green tea Scent preference smell only Variable 1 Textile preference look and touch Variable 2 Scented textile preference smell, look and touch Variable 3 Jian Ma PhD Candidate Meteorology / SOEST Math Impact The results of the research indicate that consumers of different cultures give different priorities to olfactory and tactile senses. Product developers should conduct thorough sense-specific market research and “localize” product features to appeal to global markets. 1 2 3 Results Hawaiians are most influenced by scent. Chinese care most about texture and hand. Caucasians are in the middle. They have different preferences of certain textile and scent, such as musk. Only Hawaiians are more likely to prefer scented textile. Preference Differences Caucasia n Chinese Hawaiian a = 0.47, b = 0.48 a = 0.44, b = 0.61 a = 0.56, b = 0.43 Procedur e Scent Habit Scent or not ye s no ye s no ye s no

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Explore the cultural difference in consumer preference in scented textile products. Find out what ethnic and cultural groups are more affected by scent. I surveyed 120 female students at UHM from three ethnic groups: Chinese, Caucasian and Hawaiian. The results show that Hawaiians make their choices based on scent than textile (the visual and tactile elements). Chinese are the other end of the spectrum. They are not sensitive to the touch and quality of the fabric. Caucasians seem to care most of the visual quality, such as color and pattern.

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Page 1: Consumer Preferernce

Cultural Difference in Consumer Preference for

Scented Textile Products Sun, Xing Apparel Product Design and Merchandising Family and Consumer Sciences/ CTAHRMentor: Dr. Shu-Hwa Lin

IntroductionThe objective of this research is to explore whether cultural

differences may affect consumer preference for scented textile

products. Researchers have discovered the effects of olfaction

on consumer behavior. With the advent of newly scented

textile products on the shelves, the knowledge of scent-

specific consumer responses in different ethnic and cultural

backgrounds will help manufacturers, merchandisers, and

marketers adapt their products not only in visual presentation

but also in olfactory sensation to target markets.

AcknowledgementDr. Barbara YeeProfessor and ChairDepartment of Family and Consumer Sciences

Dr. Shu-Hwa LinAssistant ProfessorApparel Product Design and Merchandising

Summer Undergraduate Research Award

ModelVariable 1 = ScentVariable 2 = TextileVariable 3 = Scented Textile

Multiple Linear Regression Least SquareFortranFerret

MethodsWith quota sampling, 120 female subjects of Chinese,

Caucasian and Hawaiian ethnicities were surveyed with a self-

developed computer-aided questionnaire to evaluate how each

group respond to the above 12 different scents, textiles and

scented textiles on a 1-to-10 scale using one-way ANOVA.

roserose

honeysucklehoneysuckle

sandalwoodsandalwood gardeniagardenia

lemongrasslemongrass lavenderlavender YSLYSL

muskmusk plumeriaplumeria

white gingerwhite ginger

cinnamoncinnamon green teagreen tea

Scent preference

smell only

Variable 1

Scent preference

smell only

Variable 1

Textile preferencelook and touch

Variable 2

Textile preferencelook and touch

Variable 2

Scented textile preference

smell, look and touch

Variable 3

Scented textile preference

smell, look and touch

Variable 3

Jian MaPhD CandidateMeteorology / SOEST

Math ImpactThe results of the research indicate that

consumers of different cultures give different

priorities to olfactory and tactile senses. Product

developers should conduct thorough sense-

specific market research and “localize” product

features to appeal to global markets.

1

2

3

ResultsHawaiians are most influenced by scent.

Chinese care most about texture and hand.

Caucasians are in the middle. They have

different preferences of certain textile and

scent, such as musk. Only Hawaiians are more

likely to prefer scented textile.

Preference DifferencesPreference Differences

Caucasian Chinese Hawaiian

a = 0.47, b = 0.48 a = 0.44, b = 0.61 a = 0.56, b = 0.43

ProcedureProcedureScent HabitScent Habit

Scent or not

Scent or not

yes no yes no yes no