consular services for dominican citizens within the framework of the agreement on “migration flows...

Consular Services for Dominican Citizens

Within the framework of the Agreement on “Migration Flows between the Dominican Republic

and Spain”

A computerized structure designed for the integrated management of consulates. Covers from basic citizen records (consular registration) to systematization of all the processes that take place in the physical office of the Consulate, from a service request to the automatic generation of a report on consular collections in real time.

Definition of the Consular Management System

Services Provided through the Consular Management System (December 2010)

Indicator Number

Computerized offices 46

Consular officers using the system 503

Institutions and enterprises that have requested services 4,707

Foreign nationals that have received services 200,329

Dominican citizens that have received services 214,300

Total of services provided 734,150

Key Indicators of the Consular Management System

Key Functions Specific Services

Consular Representation Functions

1. Passports2. Visas3. Certifications4. Legalizations5. Naturalizations6. Legal assistance (Dominican and foreign)7. Promoting business in the Dominican Republic8. Assistance to the community

Civil Registry Functions1. Births2. Marriages3. Deaths

Notary Public Functions1. Notary acts2. Sworn declarations3. Authorizations

Bailiff Functions 1. Bailiff notification

Administrative Functions1. Administrative/operative management2. Keeping track of income

Services Covered by the Consular Management System

Steps to Serve Citizens under the Consular Management System

1. Information2. Payment of services3. Registering applicants4. Service control5. Confession and service delivery

Standardizing Processes at Consular Offices

Individualized Assistance for Citizens

Photo of the refurbished office. 2007.

Services for Citizens at the Madrid Consulate

Assistance to Dominican Citizens Living in the Provinces of the Consular Jurisdiction of Madrid

Province Distance from Madrid

Asturias 450 kilometres from Madrid

Ávila 120 kilometres from Madrid

Burgos 250 kilometres from Madrid

León 350 kilometres from Madrid

Pamplona, Navarra 440 kilometres from Madrid

Ponferrada, León 390 kilometres from Madrid

Salamanca 215 kilometres from Madrid

Soria 225 kilometres from Madrid

Toledo 90 kilometres from Madrid

Valladolid 210 kilometres from Madrid

Zamora 250 kilometres from Madrid

ONLINE Assistance

User’s Manual

ONLINE Consultation Portal: Consuladord.coma) Description of the serviceb) Requirementsc) Time to obtain servicesd) Cost of servicese) Observations that are of interest to citizens

Support of the Consular Management System

Consular Services for Dominican Citizens

Agreement on Migration Flows between the

Dominican Republic and Spain

Statistics of Citizens that have Benefited from the Agreement between the

Dominican Republic and Spain

Consulate Number Percentage

Madrid, Spain 299 72,22%

Barcelona, Spain 44 10,63%

Sevilla, Spain 35 8,45%

Valencia, Spain 32 7,73%

Canarias, Spain 3 0,72%

Milan, Italy 1 0,24%

Total 414 100,00%

Source: Consular Management System. April 24, 2011.

a) Services Based on the Agreement on Dual Citizenship between Spain and the Dominican Republic

66.91% of the citizens included in the sample have requested services relating to application for Spanish citizenship. The services requested include the following:

Certificate of Lack of a Criminal Record Certificate of Consular Registriation

Services Requested at the Consular Offices within the Framework of the Agreement on Migration Flows between

the Dominican Republic and Spain

b) Passport Renewal Services

13.04% of the citizens included in the sample have requested services associated to passport renewal. The requested services include the following:

New passport booklet Temporary passport or “Carta de

Ruta” Sworn declaration of loss of

passport Passport extension Concordance Certificate Certificate to correct the letter “Ñ”

in first and last name

c) Services to Authorize Under-age Dominican Citizens to Leave the Country

11.11% of the citizens included in the sample have requested services relating to authorization for under-age Dominican citizens to leave the country.



d) Various Consular Services 10.63% of the citizens included in the sample have requested various services,

including the following:

Certificate of acknowledgment Certification of the certificate of acknowledgment Autorization Special Power of Attorney for the National Housing Bank (Banco

Nacional de la Vivienda – BNV) Authorization to withdraw document Authorization to withtraw income from account Various authorizations Certificate Certificate of time spent at the Consulate Certification of documents Correspondence sent Correspondence received Sworn declaration Legalization of Dominican documents Legalization of foreign documents



e) Notary Services to Get Married

9.42% of the citizens included in the sample have requested services to get married, including the following:

Marriage ceremony Certification of marriage certificate Publication of edict Certificate of consular registration and edict Certificate of the obligatory nature of edict Certificate of continuity of marriage Sworn declaration of marital status Sworn declaration of marital status and place of residence Sworn declaration of place of residence



f) Various Notary Services

5.07% of the citizens included in the sample have requested various notary services, including the following:

Notary Power for Bank Procedures Notary Power for Sales Notary Power for Acquisitions with

Financing Notary Power of Representation Notary Power for Divorce with Mutual

Agreement Notary Power for Divorce due to

Incompatibility Notary Power for Mortgage

g) Services Relating to Requests for Financial Support to the Spanish Government

5.07% of the citizens included in the sample have requested services to apply for financial support from the Spanish Government.

h) Notary Services to Reunite with Under-Age Children

5.31% of the citizens included in the sample have requested services associated to reuniting with their children. The requested services include the following:

Notary Power for the Act of Accepting Custody of an Under-Age Person

Notary Power for Custody (reunification)

Notary Power: Is Not Against Reunification

Notary Power: Grants Custody (reunification)

Notary Power for Visas (reunification)

i) Notary Services to Request Documents for Under-age Children

4.59% of the citizens included in the sample have requested services associated to requesting documents for their children prior to reunification.



j) Services Relating to Insurance Affiliation for the Repatriation of Deceased Persons

2.90% of the citizens included in the sample have requested services associated to insurance affiliation for the repatriation of deceased persons, available at the Consulate in Madrid.

Thank You!