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ITU / Dec 2011/ Cape Town 1 © Nokia Siemens Networks Connecting the Un-connected -Taking benefits of mobile connectivity to bottom of pyramid- Ajay Ranjan Mishra Global Head of Industry Environment - India & Emerging Markets- Nokia Siemens Networks Let there be work, bread, water and salt for all - Nelson Mandela-

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ITU / Dec 2011/ Cape Town1 © Nokia Siemens Networks

Connecting the Un -connected-Taking benefits of mobile connectivity to bottom of pyramid-

Ajay Ranjan MishraGlobal Head of Industry Environment

- India & Emerging Markets-Nokia Siemens Networks

Let there be work, bread, water and salt for all

- Nelson Mandela-

ITU / Dec 2011/ Cape Town2 © Nokia Siemens Networks

• Bridging the digital divide• Connectivity Scorecard• E-Governance• Role of Key Stakeholders• Summary

ITU / Dec 2011/ Cape Town3 © Nokia Siemens Networks

Our common vision: The world connected in 2015

Universal access to information and communication technologies boosts the economic and social development of nations

ITU / Dec 2011/ Cape Town4 © Nokia Siemens Networks

Instant SMS alerts directing users to best market prices

Shared access to mobile phones bringing mobility to millions

Microfinance & mobile entrepreneurs creating new business opportunities

Socio -economic benefits of mobility

ITU / Dec 2011/ Cape Town5 © Nokia Siemens Networks

The challenge of Universal Access

5 © Nokia Siemens Networks

Global Income Pyramid

Voice & Internet/IP

Voice & No Internet/IP

No voice & No Internet/IP

1.3b 1$/day

1.4b 2$/day

1.3b 4$/day

1.5b 4-40$/day

0,8b >40$/day

IP connectivityaffordability barrierat 1.2bn(2007)

Voice affordabilitybarrier at 3bn(2007)

ITU / Dec 2011/ Cape Town6 © Nokia Siemens Networks

New growth will come primarily from lower income segments

High Upper mid Mid Low Very lowIncome classes

Sha

re o

f pop

ulat

ion

Example income distribution

Expected penetration in 2009

Penetration now

Population without mobile

1.5 million new subscribers every day

ITU / Dec 2011/ Cape Town7 © Nokia Siemens Networks

The Connectivity ScorecardBenefiting from the Full Economic and Social Benefi ts of ICT

Groundbreaking study that ranks countries on approximately 30 indicators of connectivity contributing to social and economic prosperity

Created by Leonard Waverman, professor of economics at London Business School Conducted under his direction by global economic consulting firm LECG and commissioned by Nokia Siemens Networks

First study to rank countries not only on deployment of telecom and IT infrastructure, but also on extent to which they are put to good use

ITU / Dec 2011/ Cape Town8 © Nokia Siemens Networks

Observations from the Connectivity Scorecard –For Resource driven economies

2010 2011

ITU / Dec 2011/ Cape Town9 © Nokia Siemens Networks

South Africa – Major inequalities in ICT access and usage affect score

Tumbles seven spots to rank 9 th among the resource and efficiency-driven economies• Significant ICT spends by businesses • Highest scorer in its group on public sector

related metrics• Fairly high adult literacy rates

Areas for improvement• Home penetration of Internet, broadband• Consumer skills and usage• Business internet bandwidth, ICT exports• E-governance

ITU / Dec 2011/ Cape Town10 © Nokia Siemens Networks

CS2011 - Africa

ITU / Dec 2011/ Cape Town11 © Nokia Siemens Networks

Clear link between importance of e-Services and respondent’s origin (urban) and education levels -> rural connectivity solutions should include service mediation to support & transfer the competence required to service take up

Services most expected via e-channel: job opportunities

Importance of receiving services via mobile phone a nd internet

N for Ghana = 315 to 317; India = 324; South Africa = 313

1,691,491,69Sending and receiving money

1,521,141,7Selling your crops and services

1,81,711,76Travel schedules and bookings

1,561,311,77Watching videos

1,731,551,78Paying bills

1,681,441,8Listening to or downloading music

1,731,561,83Getting and submitting government forms

1,811,441,89Health treatment and medicines

1,491,531,92Getting certificates

1,711,721,94Banking transactions services

2,11,722,1Seeking and offering job opportunities

1,871,342,23Applying to school

South Africa(mean)

India (mean)

Ghana (mean)

Scale: 1 = unimportant; 2 = important; 3 = very important

(ranked by Ghana. Top scores bolded) Priority service across markets

ITU / Dec 2011/ Cape Town12 © Nokia Siemens Networks

Affordablecommunications

UniversalAccess

Total cost of ownership

Cash barrierfor entry

Framework in bringing digital inclusion via mobile communications

Regulatory Environment

ITU / Dec 2011/ Cape Town13 © Nokia Siemens Networks

Monthly Total Cost of Ownership per country

Only four countries meet the monthly TCO target of USD 5, all of them in APAC

Source: Nokia, November 2007

Sri

Lank

aIn

dia

Ban

glad

esh

Pak

ista

nZ

imba

bwe

Tha

iland

Par

agua

yIn

done

sia

Mon

golia

Eth

iopi

aC

hina

Sud

anM

aurit

ius

Cam

bodi

aP

hilip

pine

sT

unis

iaM

alay

sia

Hai

tiE

gypt

Gua

tem

ala

Bol

ivia

Vie

tnam

Taj

ikis

tan

Kyr

gyzs

tan

Jord

anG

hana

Alg

eria

Arg

entin

aD

om. R

ep.

Bot

swan

aU

gand

aT

anza

nia

Sen

egal

Col

ombi

aN

iger

iaM

ozam

b.H

ondu

ras

Con

goK

azak

hsta

nC

had

Ang

ola

Mex

ico

Nam

ibia

Tur

key

Chi

leS

outh

Afr

ica

Zam

bia

Aze

rbai

jan

Uru

guay

Mor

occo

Mol

dova

Ken

yaC

amer

oon

Tur

kmen

ista

nE

cuad

or

US

dol

lars

0

5

10

15

20

25

Average 13.16 US dollars

ITU / Dec 2011/ Cape Town14 © Nokia Siemens Networks

Less structured cash flow of the low –income consumer

Mid incomeLow income

Time

Cash at hand

ITU / Dec 2011/ Cape Town15 © Nokia Siemens Networks

Politically & sociallydesirable

Accessgap

Government intervention toextend service into this area

PO

VE

RT

Y

GEOGRAPHIC AND AFFORDABILITY ISOLATION

Regulatory environment

Commerciallyfeasible

Marketefficiencygap

Regulatory obstacles needed to beremoved and/or new business modelswith lower cost structure needed toextend service into this area or segments

Currentexpansionplans

Existing access and penetration today

ITU / Dec 2011/ Cape Town16 © Nokia Siemens Networks

The vital role of multi-stakeholder cooperation

Private sector

Market expansion

Affordableconnectivity

Income growth

Social investment

Public sector Enabling environment

Regulation & initiatives

Socio-economic benefits Consumers

ICT adoption

Civil society

ITU / Dec 2011/ Cape Town17 © Nokia Siemens Networks

Affordability is the key factor - we need to work on

TCO

Connectivity increasing but utilisation not

New growth to come from lower income segment

Countries missing out on opportunity to add

hundreds of billions to their national revenues

Summary

Key stakeholders need to come together to make this happen.

Let there be work, bread, water, salt & Internet for all…